Peter

Reviews

45 total reviews

91% rated 5★

45 reviews

4.87

2023–2026

45 reviews

6BR Villa in Cuernavaca

Martha

Excellent, 4 weeks ago

Casa Pomona was like expected, beautiful home and Claudia and Francesca were very attentive

We enjoyed this place so much. Beautiful house, views and nature. Claudia, Cyndi and Francesca were wonderful to deal with. Everybody was thoughtful and attentive. Bendi was the cherry on the top! We would definitly come back in the near future.

Host Response

Thank you so much, Doris! It was a true pleasure hosting you and your family. We're so happy you enjoyed Casa Pomona and that you felt well taken care of. We'd love to welcome you back anytime. Wishing you all the best!

What a magnificent house!

Exceptional, one of the most memorable experiences I’ve ever had at an Airbnb. The space is beautiful, pictures cannot do it justice. Your own resort: the landscape, the art, the furniture, the pool, the grass…all 10/10. Attention to detail in every corner. Our favorite part of the Airbnb was the hospitality of the host and onsite staff, Claudia and Cindy. They were so warm and made the experience amazing. At first we were a little apprehensive to have someone onsite until 4, but that quickly changed when we realized they really did just make the experience that much more comfortable for us. We didn’t get to the Airbnb until around 12AM and they graciously waited and even made us dinner upon arrival. I am running out of characters to keep talking about this place. Just book it you won’t regret it. We will absolutely be back.

Host Response

Sandy! You guys are awesome. So thrilled you enjoyed yourselves so. We'll be tickled to have you back.

The house itself is beautiful—exactly as shown in the photos, with stunning views, well-maintained gardens, a great pool, and very comfortable accommodations. The on-site staff were kind, attentive, and provided excellent food and service throughout our stay. Unfortunately, the overall experience was significantly impacted by communication and management issues. During our stay, we received a very high volume of messages from the owner and co-hosts across multiple channels (Airbnb, texts, and emails), many of which were required immediate responses. This created a constant sense of urgency and made it difficult to relax and enjoy what was meant to be a family holiday. There was also a strong sense of being closely monitored, including repeated messages about guest counts and use of the property, some of which we did not agree with. While we made every effort to comply with the house rules and resolve any concerns promptly, the frequency and tone of communication during their stay.

Host Response

We pride ourselves on a top-shelf guest experience and work hard to exceed expectations. Our reviews suggest we’re successful. Most guests never hear from us after check-in, unless they ask us to arrange services like massages or transport. We have an attentive on-site staff, led by the magnificent Claudia. She goes above and beyond the call of duty – again, as evidenced by our reviews. Unfortunately, Tirian and his group were not able to follow house rules. Our listing makes it very clear that we do not allow pets. Their group brought a dog. When we alerted them to this, we received multiple communications asking us to make an exception for a night. We did so to save them the embarrassment of asking members of their party to leave. Furthermore, we are always happy to welcome visitors, but guests need to seek prior approval to have them on the property. Tirian’s group invited more people than agreed (that is a fact, not a matter of opinion) and allowed them to use the pool and other facilities, which we communicated was not allowed as it strains our staff and resources. Unfortunately, this led to a lot of back and forth we would have happily avoided.

We had the best time at this home in Tepoztlán. The photos truly do not do the property justice, as it is even more beautiful in person. We especially loved the layout, with the two casitas and the main house, and how the kitchen and dining areas sit right next to the pool, which made everything feel easy and connected. The pool is also large and perfect for families. Francesca was incredibly welcoming and helpful with suggestions throughout our stay. Claudia also prepared amazing breakfasts and food for us, and we are still thinking about her desserts. Overall, we had a wonderful stay and would definitely come back. A truly beautiful property.

Host Response

Thank you so much, Dylon, for your kind words. We’re truly delighted to hear that you and your group had such a wonderful time and that the property exceeded your expectations. It means a lot to know you enjoyed the layout, the pool, and the overall experience, as well as the breakfasts and desserts prepared by Claudia. It was an absolute pleasure hosting you, and you and your group will always be welcome back. Muchísimas gracias ✨

I’m a teacher, and I tend to notice every detail — and everything about Casa Pomona was amazing. The property is beautiful, peaceful, and very well taken care of. Claudia was wonderful — so kind and attentive — and the breakfasts she prepared were absolutely fabulous. You can really feel the care that goes into everything here. I highly recommend Casa Pomona and will definitely be coming back.

Host Response

So kind! Thank you for your warm words. You are most welcome any time! Un abrazo, P.

6BR Villa in Cuernavaca

Santiago

Excellent, 1 year ago

Peter, Francesca and Claudia were always super attentive. The breakfast that Clau cooks is delicious. The house is beautiful and it's one of the best in Tepoz to stay for a few days and the views are among the best in Tepoz. Thank you!

Host Response

Thank you so much, Santiago! We’re thrilled to hear you enjoyed your stay and the views, as well as Claudia’s breakfast. It was a pleasure hosting you, and you are always welcome back to Casa Pomona. We truly appreciate your kind words!

The service provided by Claudia Rivera is spectacular. She says she's a cook, but the dishes she prepares are worthy of a Michelin-starred Chef without a doubt. The flavors and dedication he gives to each dish are exceptional. Be sure to try their dishes. You won't regret it, I guarantee it.

Host Response

Thank you so much, Humberto! We’re thrilled to hear you enjoyed Claudia’s cooking, it truly means a lot to her and to all of us. It was a pleasure hosting you, and you are always welcome back. We really appreciate your kind words and recommendation!

6BR Villa in Cuernavaca

Luis

Excellent, 1 year ago

Thanks for everything to Peter and his whole team!!

We really enjoyed our stay at Peter’s place! The house is amazing and it had everything we needed for our stay. Very well located, peaceful and surrounded by nature. The perfect getaway from the city. A special mention to the staff, Francesca is a really nice person, very responsive and always looking after us. Clau and her daughter, they provided superb service during our stay, they are very attentive and they cook delicious. Our favorites were hand made fresh tortillas, cheesecake among other delicious meals. Absolutely we will be considering Pomona house when comeback to Tepoztlán.

Host Response

Thank you so much, Armando, for your wonderful review! We’re thrilled to hear that you enjoyed your stay at Casa Pomona and that you felt at home surrounded by nature. It was a true pleasure to host you and your family. I'm also very happy that you enjoyed the meals prepared by Clau and her daughter, they will be delighted to hear your kind words! We would absolutely love to welcome you back anytime you visit Tepoztlán. Wishing you all the best until then!

6BR Villa in Cuernavaca

Monica

Good, 1 year ago

The house is beautiful, the rooms are clean, Claudia the cook made us delicious food and the cleaning ladies helped us with everything. Francesca was super friendly when we arrived, and we'll have to come back to see the changes they'll make to the house. It looks like it'll be amazing. The truth is that we missed the pool being hot, so let's hope the heating is on soon. The only thing we didn't like was that the charge for the children and the refilling of the wood for the fireplaces was a lot. We all agreed that it was a bit excessive. But we would definitely come back as we had an amazing experience. Many thanks to the entire Pomona house team for their hospitality and attention.

Host Response

Thank you, Monica, for your kind words and for choosing Casa Pomona! We are thrilled to know that they enjoyed their stay, the beauty of the house and the incredible work of Claudia and the team. Your feedback is much appreciated. We know that in cold seasons, a thermal cover is not always enough to keep the pool at a comfortable temperature, and that's why we are working on implementing solar heating to improve the experience for our guests. About the extra costs, we understand your perception and thank you for your sincerity. Our rate after 6 guests applies per person, no distinction between adults and infants over 3 years old, and is specified in the listing. However, we are always open to improvement and take your feedback into consideration. We'll love to welcome you back so you can enjoy the changes and improvements we have at our doorstep. Thank you for your trust and for sharing your experience with us!

The house is amazing, very tasteful (all the decoration), the rooms are very comfortable, very spacious and the garden is perfectly maintained. The best part of the house is the view of the mountains and the area is very quiet, although you are very close to restaurants and the tourist area of Tepoztlán on foot to the CCEM. I would definitely rent it again on my next stay in Tepoztlán!!

Host Response

Thank you so much for your kind words and for taking the time to leave us such a positive review. We’re delighted to hear that you enjoyed the house, its decoration, and the beautiful view of the mountains. I’m also happy to know that both Claudia and Francesca met your expectations and that you had a great experience from start to finish. Regarding the pool, I’d like to let you know that we are in the process of installing a heat pump to climatize it, so our guests can enjoy it at all times. We hope it will be ready for your next visit! It would be a pleasure to welcome you back to Tepoztlán. We look forward to seeing you soon!

The house is as good as the pictures, warm and comfortable, the bedding is great, the sleep quality is very good, Francesca responded very promptly, recommended a good massage service for us, Cluadia and her daughters provided a good service, the only drawback is that the water in the swimming pool is not heated, the children can not play in the water to their heart's content, we will come again

Host Response

Thank you for your review and for highlighting the comfort of the house, the quality of the beds, and the massage service we recommended. We’re also glad you appreciated the care provided by Claudia and her team. 😊 Regarding the pool, we’d like to remind you that the listing description specifies that it is not heated. We understand that perceptions of water temperature can vary, but we believe the pool offers a refreshing and relaxing option, especially given Morelos' warm climate. We appreciate your feedback.

A great experience! The house is amazing, spacious, comfortable, tastefully decorated, super nice spaces throughout the property, a beautiful garden, very comfortable beds in all the bedrooms, and a spectacular view of Tepozteco!

Host Response

Thank you so much for your review Pablo. We are very happy to know that you had a great experience and that you enjoyed both the house and all its details. We work with great affection to make our guests feel comfortable and happy, and knowing that we did it is the best. Glad you loved the garden, the beds and the view of Tepozteco! They are definitely one of our favorite treasures. Hopefully we can welcome you back in the future. It will be a pleasure to have you back.

Hello, everything was in order, you just have to take into account that the pool is not heated, so if you go in cold weather it is impossible to enjoy it.

Host Response

Hello Daniel, Thank you for your comment. We're glad to hear that everything was in order during your stay. Regarding the pool, we understand that the cold water can be a little surprising, especially during the cold season. However, we have opted not to heat the water to take care of the environment, believing that the use of a thermal cover is a good alternative. Also, there are many health benefits when swimming in cold water, such as increased circulation and an energy boost. We appreciate your feedback and hope that despite this, you have enjoyed your time with us. We look forward to seeing you again soon!

Absolutely an amazing stay. Francesca was extremely helpful and communicative. From the minute we booked our stay to the minute we left, she ensured everything would be taken care of and it was. I also can’t thank Claudia enough, her cooking was fabulous and when we had a medical emergency she went above and beyond to find us a doctor and get us necessary transportation. Overall, I would 100% stay here again and would highly recommend this place to any of my friends looking to travel to Tepoz.

Host Response

Hi Lindsey, Thank you so much for your kind words! I’m thrilled to hear that you had an amazing stay and that our communication and assistance were helpful throughout your visit. I’m also glad that Claudia’s cooking and support during the medical emergency made a difference. It was a pleasure hosting you, and I’m delighted that you would recommend our place to your friends. I’d be more than happy to welcome you back anytime. Best wishes!

Casa Pomona is an absolutely gorgeous and tastefully decorated house, located within a lush garden with stunning views. Both the property itself and staff on-site allowed for a peaceful and relaxing family break from Mexico City (only 1h30min drive away). The rental process was smooth and the team managing our booking were very responsive and professional. I would definitely recommend this address to friends and family in the future, and can’t wait to go back already.

Beautiful and spacious home for my party of 8. When I walked in the home, you could immediately feel that the owners spent a great deal of time tastefully designing the home with high quality materials. Francesca was our fantastic point of contact at the Airbnb. She checked in with us weeks before our arrival date to ensure our stay would be comfortable and relaxing. From organizing taxis to planning in home meals and massages, Francesca was an all star in making our group’s trip to Tepoztlan amazing. Highlights: - Luxury touches throughout the well designed and built bungalows. - Bathrooms are clean, tidy and water pressure is strong - Master bedroom is very large with a great deck to enjoy the mountain views - Very comfortable beds and silky sheets in all the guest rooms - Amazing views of the mountain ranges that the images don’t do justice - Pool and backyard are much bigger than the images depict.

Our group of six gathered at Casa Paloma to celebrate a special occasion and this beautiful home was perfect. The delicious breakfasts, prepared lovingly by Claudia were certainly a highlight. The pool was delightful and always clean. The space is exceptionally comfortable and the view and grounds spectacular. Each sleeping space was wonderful and had great beds. The town of Tepoztlán is an easy 20 minute walk away and we visited some restaurants that were even closer. Our hosts were always available with restaurant, transport and activity recommendations and arranged many reservations for us. We thank you so much for taking great care of us on our visit.

Host Response

Thank you so much for your kind words, Kristy! We're thrilled to hear that Casa Pomona was the perfect setting for your special occasion. We're delighted that you enjoyed Claudia's delicious breakfasts, the refreshing pool, and the exceptional comfort of the space. It's wonderful to know that you appreciated the stunning views and grounds, as well as the convenience of being close to town. We're glad that our recommendations and assistance with reservations enhanced your experience. It was our pleasure to take care of you during your visit. We hope to welcome you back again soon!

The house was gorgeous! An oasis. With views of the mountain, a beautiful garden of citrus fruit trees, a big pool, lots of open space and I love how private the different bedrooms were. The location was on a beautiful street, about 15 to 20 min to town. We loved staying here and we would come back. The host was very attentive and responsive. They take care of you during your stay. The included breakfast was delicious!

Host Response

Dear Fabiola, We're thrilled to hear that you enjoyed your stay at our house! We greatly appreciate your positive comments about the beauty of the house, the mountain views, the lush garden of citrus fruit trees, the spacious pool, and the open spaces. We take pride in providing a private retreat with bedrooms that offer privacy. The peaceful location close to downtown is a highlight for many of our guests, and we're pleased to hear that you enjoyed it too. We thank you for your kind words about our service. We strive to always be attentive and available to ensure an unforgettable experience for each of our guests. Additionally, we're delighted that you enjoyed our delicious breakfast, carefully prepared to start the day off right. We look forward to welcoming you back in the future. Please don't hesitate to contact us if you'd like to enjoy our hospitality again.

I travel a lot, and this is honestly one of the best Airbnb's I've ever stayed at. Pros: - Beautiful spaces and interior design. Very cozy, making you feel at home right from the arrival. - Awesome staff: Claudia who was helping us out around the house and with the food, and Francesca was always helpful with anything we needed. - Location: we came on the carnival week and were happy to be close enough to the center, but far enough to feel calm. The surroundings are perfect for morning strolls, too. - Size: it not only fit our whole group in terms of bedrooms, but has a huge garden where we could meditate together, and large common spaces where everyone felt comfortable although being a group of 10 people. - Decent internet, hot water, 4 parking spaces, nice pool, drinking water, fruits, etc etc etc... Cons: pretty much none, everything was perfect (however, if you're coming by public transport, it'll be a 15-minute walk to the center - it wasn't an issue for us as we had cars).

Host Response

Dear Alex, Thank you so much for your glowing review! We're delighted to hear that your stay with us was one of the best Airbnb experiences you've had. We're thrilled that you enjoyed the beautiful spaces and cozy interior design that made you feel at home right from the moment of arrival. It's also wonderful to hear your appreciation for our dedicated staff members, Claudia and Francesca, who are always here to ensure our guests have a memorable stay. We're pleased that our location provided the perfect balance for your Carnival week getaway – close enough to the center for convenience, yet far enough for tranquility. We're glad that our accommodations were able to comfortably accommodate your group. It's great to hear that our amenities met your expectations. Your feedback is greatly appreciated, and we're grateful for your detailed review. Should your travels bring you back to the area, we would love to host you again.

Everything about Casa Pomona was top notch. Communication was fast and helpful, the space is beautiful and clean, and if ever there was an issue their team attended to it quickly. I would highly recommend to stay here! Claudia makes a delicious chilequiles too! We hope to come back one day soon!

Host Response

Wow, thank you so much for your incredibly kind words! We are absolutely thrilled to learn that your stay at Casa Pomona was such a delightful experience. Your positive feedback about our communication, the beauty of the space, and Claudia's mouthwatering chilaquiles has truly brightened our day. Hosting you and your friends was an absolute pleasure, and we're over the moon to hear that your time with us was memorable. Your recommendation means the world to us, and we genuinely can't wait to have you back whenever you decide to return. Wishing you safe and wonderful travels, and eagerly anticipating the pleasure of hosting you again in the future!

6BR Villa in Cuernavaca

Jorge

Excellent, 2 years ago

Very good service

A group of 9 friends and I spent a wonderful week at this wonderful villa. Aesthetics 10 out of 10. Everything is very well thought out - down to every detail. We practiced yoga, walked around the neighborhood, cooked our own dinners, or used the services of Claudia, who prepared food for us according to our order. The kitchen is wonderfully equipped and has everything you need to prepare almost any dish. Everywhere is very clean and well maintained. The staff were actively helpful, but were not intrusive and were almost invisible. Francesca, the check-in manager, did everything necessary to provide for all possible questions and issues regarding the stay. All our friends were very pleased and had a great time. I definitely recommend it.

Host Response

Dear Evgeny, We're thrilled to hear that you and your group had a fantastic week at Casa Pomona! Your appreciation for the aesthetics, attention to detail, and well-equipped kitchen warms our hearts. It's wonderful to know that Casa Pomona provided the perfect setting for your activities, whether it was yoga, neighborhood exploration, or enjoying Claudia's culinary offerings. We're also grateful for your positive remarks about the staff's helpfulness and discreet presence. Our team strives to ensure a seamless and enjoyable experience for all guests. Your recommendation means a lot to us, and we'd be more than happy to host you and your friends again. Thank you for choosing Casa Pomona for your stay.

A great experience! The house is amazing, spacious, comfortable, tastefully decorated, super nice spaces throughout the property, a beautiful garden, very comfortable beds in all the bedrooms, and a spectacular view of Tepozteco! Excellent choice for spending a few days in Tepoztlan, very close to downtown and all its attractions. The communication was very good from the first contact, Francesca was attentive to our needs at all times, she supported us with reservations, she met us personally at the door of the house, upon our arrival they were waiting for us with a botana, and drinks for everyone, the bedrooms were impeccable, in all there were water jars and floral arrangements, super hosts. Very pleasant surprise that the accommodation includes a full breakfast, Claudia is delicious and she was super kind to the whole family, we were very much consented to. We had an extraordinary weekend, we really enjoyed the house and would definitely stay there again.

Host Response

Thank you for your complimentary words! I am happy to know that your experience in the house was so positive and that they enjoyed all the details we lovingly prepared. It is wonderful to know that Casa Pomona met your expectations in terms of comfort, decoration and pleasant spaces. I appreciate your kind feedback about communication and personalized attention. Our goal is for each guest to feel cared for and welcome, and I'm glad to hear that we made it with you. The surprise that they enjoyed Claudia's full breakfast and attention is very rewarding. Send your words to the whole team. It will be an honor to welcome you back to the house. Thank you for choosing us and sharing this wonderful experience.

We came to Casa Pomona to relax and we really had a wonderful time! Casa Pomona was perfect for that, the main house is very spacious and the views from there are spectacular, there were two small houses in the back of the house witch are very confortable each house had a nice patio and very nice furniture as well as nice bathrooms. The best part of our stay was having Señora Claudia taking care of us not only she is a great cook she also was very warm, respectful and very helpful, she told us about the area and places to go and explore! We also had to say Francesca was very informative with everything before we got to Casa Pomona she came to meet us and showed us the house and took her time to introduce us with Señora Claudia and told us about the house and places to go to eat, etc. Casa Pomona was excellent we had a great time! I will come back again

We spent the weekend at Casa Pomona and we could not have found a better place for a gathering of friends. With a mystical view of the Tepoztlán mountains, the terrace and pool area became the center of activity beginning with a spectacular lunch of chicken prepared in a pipián mole by Claudia, an absolute master of Mexican home cooking. Claudia offered a dozen options for us to choose from (as well as dessert suggestions). The attention to detail in the house is unparalleled, the furnishings simple yet carefully curated. The floor-to-ceiling windows in the master bedroom offer another five-star view of the mountains. The garden's flowering trees are lush and its secret nooks make it perfect for children to play hide and seek. In the evening we could see the fireworks set off for a festival up in the village. The sense of comfort and familiarity make Casa Pomona a perfect place for a reunion of family or old friends. We'll be back!

There are no words! First off, Patrick and Francesca could not have gone more out of their way to make our stay as memorable and smooth as possible. They also made getting there from Mexico City a breeze as well. We never had to worry about a thing. Everything was planned out from start to finish. They also had no shortage of excellent recommendations for us from dining to activities during our stay. Then there is Casa Pomona itself. Let me just say this place is spectacular! Casa Pomona excites every sense with the stylish decor, views of the surrounding mountains to die for, complete with a large swimming pool surrounded by a luscious and colorful landscaped garden, and Claudia's wonderful and thoughtfully prepared meals. As for Tepoztlan, what a beautiful, authentic and yes it is as they say... a magical place. This is where you'll experience the true charm of the Mexican people and culture. If you're considering booking Casa Pomona, don't think twice

I had the pleasure of staying in a truly remarkable house nestled in the heart of nature. From the moment I arrived, I was captivated by the stunning landscape surrounding the property. The house itself was immaculate and exuded an air of luxury and comfort. The staff of this house were exceptional, going above and beyond to ensure my stay was nothing short of extraordinary. Their attentiveness and willingness to assist with any request truly set them apart. It's rare to find such a level of service and hospitality. Overall, my experience in this house surpassed all expectations. It provided the perfect combination of tranquility, luxury, and a close connection to nature. I would highly recommend this house to anyone seeking a peaceful retreat and an unforgettable experience.

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