Zelide
Reviews
32 total reviews
84% rated 5★
32 reviews
4.81
2022–2025
Cleanliness 4.7
Accuracy 4.8
Communication 4.9
Location 4.8
Check-in 4.9
Value 4.7
32 reviews

Cecilia
Excellent, 8 months ago
Everything is great, I'll be back soon!

Juan Carlos
Excellent, 1 year ago
Excellent service and a very well-equipped.

Alejandro
Excellent, 1 year ago
Very amazing place Kids entertained all day
Host Response
Gracias nos encan

Linda
Excellent, 1 year ago
Highly recommended, excellent place, common areas, very good service and quick response

Jessica
Excellent, 1 year ago
There is a lot of security at the entrance to the condominium, in the apartment buildings and on the beach. The pools are not heated, but they are very large. The beach is two minutes away from the apartment. You can book the beach loungers in advance, the attendant in charge is very friendly and helpful. The restaurant next to the beach serves you at your place and brings you food. To go to 5th Avenue you do need a car or a great love of walking, outside the entrance to Corasol there are taxis.

Karla Estefania
Excellent, 1 year ago
The place is very nice, very spacious, there is a huge pool. The beach is very close. The super-equipped apartment with everything needed. There is a Soriana nearby, so you can stock up and make breakfast in the apartment without a problem. Paty was always available for any questions we had. Overall very good and we would definitely come back.

Karla
Excellent, 1 year ago
everything was excellent, and the person who received us was very kind. The apartment is very well located in general

Briana
OK, 1 year ago
They overbooked the two properties they own and we were shuffled between the two on the second day. Patty lied about the AC breaking, but then said we were moving to that unit after the people in it left, although I got a partial reimbursement for the first night after being told we had to. The first unit was musty and had to be cleaned after we got there upon request. The second unit’s oven was broken and the bed blankets were dirty but was in a good location by the pool and the beach. We loved the patio.
Host Response
Hola Briana, antes que nada te pido una disculpa, y siento mucho que a pesar de todo lo que hicimos tu calificación haya sido tan baja, puesto que por el inconveniente que tuvimos te pasamos a un mejor departamento más cercano a la playa, además de regresarte el dinero que nos pagan a nosotros la plataforma, por ese detalle de cambiarte a dos torres más cerca de la playa, así mismo Paty y yo siempre estuvimos pendientes que todo estuviera bien con ustedes,cualquier petición que tenías se atendía de inmediato y ustedes estuvieron de acuerdo en todo momento y de muy buena actitud. Seguimos para servirles saludos cordiales

Angel
Excellent, 1 year ago
a really beautiful place

Hanna
Excellent, 1 year ago
The apartment is beautiful the area of Place the beach area very well a little stone but it did not cause us a problem, the apartment quite complete

Joseph
Excellent, 1 year ago
Great little resort for a family of 5. I would recommend renting a car to anyone staying here though as we had to rely on taxis to get groceries and do things outside the resort. Don't plan on walking anywhere. They do have a small market on site with basic food and essentials though to tide you over in a pinch so that was nice. This isn't a spring break destination for party goers. It's a family resort. Our host was very accomodating and helpful with local resources.

Debora
Excellent, 2 years ago
Super recommended an incredible vacation that I spend with my family .

Bethany
Good, 2 years ago
Two adults and three kids enjoyed staying here. Resort style pool was the highlight! Beach is beautiful, but not a lot of sand and a little rocky which led to kids wanting to be at pool instead of beach. Location was great in a resort area behind two sets of security gates. Grounds are beautiful and enjoyed spending time here when not exploring playa del Carmen. Host communicated often, and made our stay more enjoyable with their assistance. Reception staff at the property were also helpful. There are two restaurants on site which we enjoyed. The house has two smart TVs and decent WiFi. Kitchen could have been stocked with more creature comforts and there were some cleanliness issues that are typical of vacation rentals, but none of it would discourage a recommendation. This place is a great alternative to all inclusive resorts as it is amenity rich without breaking the bank, and would be great for group travel.

Janet Alejandra
Excellent, 2 years ago
Beautiful place such as the photos, very good attention of patricia, the apartment has everything you need for a great vacation , very comfortable amenities like pool and exelente beach, without thinking it would return...

Marc André
Excellent, 2 years ago
Great tranquil place

Holly
Good, 2 years ago
Great area, close to the beach. The kids enjoyed the pools and the play area. Patricia was very responsive and friendly when it came time to coordinate our arrival plus providing a few extras that were very useful, wagon, water etc.

Jisell
Excellent, 2 years ago
We had a few beautiful days , we were very well received by Paty, the condominium amenities are worth it. Mr. Miguel who is part of the security staff who sometimes takes care of the pool area and the extremely friendly and gentle beach area. She helped us find a good place to park as the parking lot corresponding to the apartment was occupied with the owner's car. But it was no problem to get another place to leave our car. I would definitely recommend and would definitely come back. Super complete apartment .

Rebecca
Excellent, 2 years ago
Very beautiful home with own pool and hot tub. The community pool and beach in walking distance! A couple great restaurants! Close to 5th Ave! There was a taxi driver easily accessible! There is also a convenient store in walking distance by the receptionists desk! I recommend this stay to people!

Valentine
Excellent, 2 years ago
Truly a great place to spend several days of holidays in Riviera Maya. The apartment is very well equipped and we feel very good there. The private pool is a plus even if the large swimming pool ( huge, very clean) and especially the beach ( pretty, maintained, guarded by an adorable gentleman) would be enough to satisfy us. The two restaurants are a real plus. The people we've been in contact with were all kind and welcoming. Better than a hotel, because it's quieter and with almost the same services! I highly recommend it!

Julio
Good, 3 years ago
Family had a great time and nice property.

Vanesa
Excellent, 3 years ago
Beautiful Lugar , the apartment with everything you need for a few comfortable days. Thanks :)

Delly
Excellent, 3 years ago
We will definitely be back, huge pool to enjoy, pool outside the great for kids, everything was super! Love the place

Jorge
Excellent, 3 years ago
Mrs. Patricia is a great host! 100 percent recommended and we're sure to come back. Highly recommended

Tomas
Excellent, 3 years ago
A great place to stay, Patricia was very friendly and very attentive. Our kids loved the place with its private pool, very central to other places we wanted to go and of convenience stores, we loved it, and we will definitely be back.

Ricardo
Excellent, 3 years ago
Great stay! Zelide was always great support! The apartment is beautiful, very comfortable and equipped, the complex where it is located has a beach, beautiful gardens and many pools! It's also 5 minutes away from 5th Avenue. We had the most wonderful time! We will be back soon!

Janet
Excellent, 3 years ago
The house and all its surroundings beautiful, very relaxing and safe. We loved going out to see the sunrise on the beach. I don't want to meet our host because I was away but always very attentive to anything we needed. Everyone on the property is very friendly. We loved it.

Katie
Excellent, 3 years ago
Our stay at Mare Azul was great! The property has good security, was about a 12 Minute drive from the Main Street downtown playa, had a nice kitchen that was well equipped, the patio and soaking pool was a great spot to hangout in the morning and at a night and the condo’s pool was massive. Lots of kids, gorgeous beach. Had a resort feel. The host allowed us to check in early and even replaced a roaster mid visit as it broke. They were quick to respond to any of our questions. Would highly recommend and would consider returning in the future.

Linda
Excellent, 3 years ago
Everything was excellent, it exceeded our expectations. Quite a privacy that was what we were looking for 10 out of 10 !

Juan Manuel
Excellent, 3 years ago
An excellent place to rest! Everything was great

Ragda
Excellent, 3 years ago
We stayed at the condo for three weeks. It was equipped with everything we needed for a longer vacation. The beach was a 3 min walk and there were two restaurants within walking distance as well. All in all, we truly enjoyed our stay and would definitely want to book again.

Jord
Excellent, 3 years ago
Zelide’s is an excellent place for our family to get some peaceful beach time. Very accommodating with the extremely flexible check in time.

Alyssa
Good, 3 years ago
Was a better location in the group layout than we expected- very close to pools, play area and beach entrance. Also, tucked behind sone palms so not entirely on display being on ground level. Nice place and helpful and friendly host!