Frank

Reviews

49 total reviews

92% rated 5★

49 reviews

4.90

2018–2026

49 reviews

7BR Villa in Puerto Vallarta

Stacey

Excellent, 7 months ago

The cook and house staff were all amazing! Views were great from the patio, saw many whales from our patio chairs! Ceasar cooked great meals for all 16 of us! We had fresh linens and towels everyday! Couldn’t have asked for a better staff, they were all very attentive!

Host Response

Hi Stacey, We're so happy you got a chance to come stay with us at Villa Castillo. It was a pleasure hosting you and we look forward to your next visit. Thanks for taking the time to share your experience.

We absolutely loved our stay at Villa Castillo! We were there celebrating a 40th birthday with 12 ladies, and it couldn’t have been more perfect. The Villa was beautiful, spacious, and spotless. The food was beyond amazing — Chef Cesar created incredible meals every day that truly made the experience unforgettable. Erica, the housekeeper, was so kind and attentive; both she and Cesar provided genuine 5-star service and made us feel completely taken care of. We can’t wait to come back — highly recommend this villa to anyone looking for the perfect getaway!

Host Response

Hi Alix, Thanks so much for coming to stay at Villa Castillo and taking the time to leave such a wonderful review of your experience. It was a pleasure hosting you and your friends at the villa and we hope you get a chance to come stay with us again soon, either at Villa Castillo or any of the other villas in our collection at Agave Villas.

This airbnb was the perfect location for our group trip! Cesar and the other staff are amazing, so accommodating to our friends with food allergies, and made phenomenal meals. Carla our concierge also gave wonderful recommendations for private catamaran tours and helping us with booking other services like spa services and giving recommendations for local gems. The views were breathtaking. One of the few times I feel like I’ve been surprised by the actual property being better than the photos. I hope I’m lucky to stay in this airbnb again in the future!

Host Response

Hi Jessica, Thank you so much for coming to stay at Villa Castillo and taking the time to share your experience. It was a pleasure hosting you and your friends and we hope that you get a chance to come stay again soon.

I recently stayed at this stunning villa in Puerto Vallarta, and I can't recommend it enough! The views are breathtaking, making every morning feel like a dream. The service was exceptional; the host was attentive and ensured we had everything we needed. The villa was spotless, which added to our comfort The pool deck and patio were highlights, providing a fantastic space to relax and soak up the sun. A special mention goes to Cesar—his cooking was outstanding and truly elevated our experience The villa felt safe and secure, giving me peace of mind throughout my stay. Plus, it was very easy to get to and from the Zona Romantica with a quick taxi ride. Overall, this villa exceeded my expectations, and I can’t wait to return! If you’re looking for a luxurious getaway in Puerto Vallarta, this is the place to be!

Host Response

Hi Matt, We are beyond happy that everyone had a great time at Villa Castillo. We will share your review with the villa staff as I know how much they appreciate your kind words. We look forward to your next visit.

7BR Villa in Puerto Vallarta

Matt

Excellent, 1 year ago

Carla, Erika, Cesar and Jessica were all amazing. The food was outstanding, house was always kept clean. View was terrific, pool was large & clean. It was essentially like staying in a 5 star hotel but with the privacy of an airbnb.

Host Response

Hi Matt, We're so happy that everyone enjoyed their stay at Villa Castillo. It was a pleasure hosting you and we hope you get a chance to come visit again soon.

The house was perfect for a family of 9. Everything was great but especially the chef!!! The breakfasts were outstanding and so were the other meals he prepared for us. One of the bedrooms needs a little TLC, the tile in the tub fell off and the drawers on the furniture were broken. Other than that it was perfect and we are planning on booking it again.

Host Response

Thank You for your review. We have addressed the tiles and drawers and appreciate you bringing it to our attention.

Villa Castillo was AMAZING. The house was beautiful, even better than the photos. The staff were amazing and so accommodating. Minor issues we ran into with the home were solved immediately. The chef was amazing, like previous guests we had to add on additional lunches and dinners because the food was just so good. The home was very accessible to town, about a 5 minute uber or taxi ride. I would highly recommend this home for your stay in Puerto Vallarta!

Our family had a wonderful 9 night stay at Villa Castillo over Christmas. The villa provides an amazing setting. We spent a great deal of time lounging around the pool, and had all of our meals at the outdoor dining table. The 5 bedrooms are spacious, and all have an en-suite bathroom. There is an additional full bathroom outside. The villa is kept spotlessly clean by Maria. Our chef was Cesar, and he spoiled us with one amazing meal after another. We loved his cooking so much, we ended up having him cook 6 of our dinners in addition to the daily breakfasts included with the rental fees. The location of the villa is great--easy to walk into town, and easy to catch an uber or taxi back. There were only four lounge chairs at the pool--for such a large property, we had hoped for more. We asked if additional lounge chairs could be procured before we arrived, but that was not possible. We could never figure out how to turn off outside lights, so rooms did not darken completely at night. The management/concierge service came out to take a look, but they could not seem to turn them off either. The only other minor point was that there were no hair dryers in the bathrooms. The concierge service was very responsive. They arranged a physician to come to the villa to perform the COVID tests needed for travel back to the US. They also gave us name of company to take us to and from the airport. This was an expensive vacation, but unique and memorable. The staff of Cesar, Sebastian and Maria were top-notch, and really made this trip special.

It has a prime location; the spaces are very spacious and functional. In general, it is an old house, with old furniture; something like when you go to a ranch and everything there is old. Would I rent it again? Yes. Because the service of Cesar and his team is extraordinary, outstanding. The fact that it is an old house fades into the background thanks to Cesar's excellent service.

7BR Villa in Puerto Vallarta

Bryan

Repeat guest

Excellent, 5 years ago

Second time staying here. This Villa and host never fails. Will be staying here again.

This building is a bit dated but great for a large group. We had 8 women sharing 7 rooms. Plenty of space. The pool and outdoor areas are the high lights of the property’s. It was interesting that there were only 4 chaise lounge chairs considering there would probably always be at least 7, up to 16 people staying. The Chef was outstanding. Housekeeping was adequate but I expected more in a Villa. We had a great time and it is just far enough from town but close enough to be convenient.

The place was great for our group! The view...awesome! The pool....fantastic! The staff is BY FAR the best part. The food was amazing and they were all very friendly and accommodating. I was initially concerned about the distance from the main part of town but it turned out to be one of the best things about the place. There were a few minor issues but worth mentioning: 1) We had a group of twelve and there were only three chairs at the pool. We requested additional chairs on Thursday. By Saturday night, they arrived. Most people were leaving Sunday so that left one day to use them. 2) Each room had a lock and key...some worked some did not. The staff leaves by 7-8 so there is a time the place isn't monitored if you leave. The place could use a little love & some attention to detail: light fixtures hanging out, common area, kitchen and bathroom cleanliness but overall it turned out to be an amazing time! I would definitely recommend it if the issues mentioned aren't a concern for you.

Three stars. I'm sure this house at one point was amazing, but currently it's in need of way too many repairs. The pool has broken pieces of tile all over, my sister's boyfriend even cut his foot while swimming. This seems like a total hazard. There's no lighting on the exterior of the house. So if you want to swim at night or sit and have some drinks it's very dark. The lounge chairs for the pool are all broken and can't really be used. One of the bedrooms(up the stairs, second room on the left)has a major plumbing issue. The room just stinks. We tried to cover it up with perfume, candles, etc but nothing worked. It was either coming from the sink or toilet or both. It was quite disgusting. They should have bath mats in every bathroom. I mean real bath mats not just a towel you throw on the floor. The staff was great, but they don't get enough time to clean the house before the next guests check in. We had guests that left at noon and our check-in was at 3pm. I don't think three hours is enough time to get that size of a house ready for the 20 more people. Don Juan and the rest of the staff tried their very best, but most of the time we requested things they couldn't help because it was out of their control. There are some positives. The staff was great and the views were amazing!

7BR Villa in Puerto Vallarta

Miguel

Excellent, 7 years ago

Excellent

We hosted our wedding reception in this Villa, with 70 guests. The Villa personnel were very helpful in letting our wedding planner and staff come to the Villa to review the logistics and allow them to set up for the wedding. I couldn't think of a better venue to have hosted my wedding. The views were amazing, picture perfect! The facilities were great! The villa is decorated in a typical Mexican style with funky sculptures and palm trees. It was the perfect setting for pictures, dancing, pool time. We stayed at Villa Castillo for 4 nights with my family and my husband's family. We were 19 people in total. The house is very spacious, so even with 19 people, it didn't feel crowded. Manuel was able to provide some inflatable mattresses to fit everyone. Some of the rooms are huge! The beds are very comfortable. The rooms have shampoo, soap, towels. There are beach towels for the pool, beach balls, games to play. The house is nicely decorated. The common areas are very nice. There is air conditioner in all the rooms and indoor common areas, which is a life saver in the PV heat. The meals are delicious and abundant. The margaritas are very well prepared. If you provide your shopping list and menu options before your arrival, the staff will have everything stocked for you at the villa and you just pay for the groceries. We were a large group of people, so the staff did everything possible to accommodate everyone at the dinner table and keep the place clean. The pool area is great and the pool is clean and just perfect! The views of the ocean are amazing and watching the sunset by the pool was magical! The villa is conveniently located and a short uber ride to the romantic zone. Pros: Location, beautiful views, pool, helpful staff, clean, comfortable, spacious, delicious food. Manuel was very accommodating with regards to the extra requirements for our wedding Cons: Some of the furniture has seen better days and could use an upgrade. Note: there is no staff service on Sundays, since it's a rest day. Pics are outdated since change of ownership, so some of the rooms don't look exactly the same, but most of them do. Overall, the perfect stay for our wedding and family vacation. Definitely recommend it!

Host Response

Hi Brenda! thanks for this detailed and wonderful review, I really appreciate it. You are a very communicative person and this helped me to understand better your needs before your stay. I take note about the constructive cons you left and I will make sure to address them as soon as we can. I would love to host you and your family in our villa again. Thank you Manuel D.

The villa is beautiful! Me and my 14 friends spent a luxury vacation in Puerto Vallarta. The rooms are spacious and with all the necessary amenities, some more modern and spacious than others, but even the simplest has a special touch. The spacious and equipped common areas, nothing surpasses the convenience of having a private pool with a spectacular view. The staff's attention since our arrival was spotless, delicious meals, just what we requested, they bought all the ingredients and made sure we had everything we needed and on time. I definitely stay at this place again, thank you for everything!

The house is everything that the pictures show and more. It is a well spread-out house with large rooms and bathrooms, all extremely clean and with comfortable beds. The two largest rooms by the pool are stunning. There are two bedrooms that are more secluded from the rest (including the one with two beds), but easy to access via the kitchen. The living area and kitchen were set up well for spending meals and sitting around on the couches, enjoying each other's company. It rained almost every day of our trip (very rare for Vallarta as I understand) so it was nice to have a good indoor space for hanging out on one of the rainier days. There is a large TV with Netflix set up. The pool was great, exactly as advertised, although we got somewhat limited use of it because of the rain. The estimate for the grocery bill that Manuel gave me before the trip was almost exact, so there were no surprises. Juan and his team were wonderful the whole time and made excellent margaritas and meals! It made handling logistics for a large group that much easier. On Sunday, when we were on our own for food, we had everything we needed to make a full spread. Also, Uber was our primary way of getting to town, cars arrived within 5 minutes and it was less expensive than a taxi. I would not hesitate to recommend this house to anyone looking for a unique and luxurious stay in PV! Thank you Manuel!

7BR Villa in Puerto Vallarta

Bryan

Repeat guest

Excellent, 7 years ago

Great location!

Our stay at Villa Castillo was amazing. The house itself is huge and some of the rooms were extremely large and made for a great stay. There is plenty of room for all guest to socialize or be alone. The best thing about our stay was the staff. They were attentive, courteous, helpful and extremely personable. The food was amazing and very timely as to our needs. It was my birthday and for breakfast one morning the dining room was decorated and the staff and my friends sang in English and Spanish. Juan made great margaritas and brought them to the pool and kept us laughing. Again the food was amazing, I asked for arrechera for one of the dinners and it was awesome not to mention everything the chef and Judith prepared. Judith was extremely helpful with answering the questions we had and the kitchen was stocked with everything we asked for. I would totally stay there again and want to extend my sincere thanks to the staff they were amazing!!!

We had an amazing time at the villa and would recommend it to others. From the moment of booking, Manuel was extremely responsive and patiently answered our group's many questions. When we arrived, we were blown away by the house. While we expected that the house would be beautiful, pictures did not do it justice. The house is stylishly decorated and is expansive. The view of the ocean was spectacular, and we enjoyed several evenings watching the sun set while sipping on a refreshing margarita. The staff was very accommodating and friendly, and we cannot thank them enough for the excellent level of hospitality that they provided. It was a wonderful way to spend our trip to Puerto Vallarta, and we would be happy to return.

The Villa was just what we were looking for. Great views and I cannot say enough about how great the staff was. The host was very communicative and answered a lot of questions throughout the process! The accommodations met our needs. Some of the rooms were palatial and new, while a few others were a bit on the older side. The only complaint we had was the pool chairs were a bit worn/uncomfortable--all things considered though we would go back in a heartbeat!

We unequivocally recommend Manuel’s villa. We are a group of finance, tech, medical, and legal professionals that stayed here over NYE 2019 and absolutely will be back again. Pros: 1. Great value for money spent 2. Huge house with very large common spaces and bedrooms (7), each with en-suite bathroom and private locks. The bedrooms are separated from common areas so they are super quiet. 3 The staff was incredible and made best food we had in Mexico. They were super flexible with catering options. The convenience of having chefs for a group was something we didn’t realize until we had them this trip. They made an incredible seated dinner for 20 one night. They also helped us host a small cocktail party. 4. Insane views of ocean and sunsets. The pictures don’t do it justice. 5. Super convenient location just 4-5 min Uber from Zona Romántica. 6. Incredibly responsive host with any requests prior to and during stay. 7. Good wifi. Cons: 1. If you are looking for super modern, this probably isn’t your place. However, we enjoyed the traditional Mexican decor and felt there was no better value we’ve ever found in Mexico. Without question, we will stay here again. The service and the property far exceeded any expectations. We actually felt the pictures weren’t as nice as the property was in person.

7BR Villa in Puerto Vallarta

Daniel

Excellent, 8 years ago

Recommended in every aspect, unparalleled prior attention and very good attention during the stay, the beautiful house, with exceptional facilities.

Manuel and his staff took care of our 10 party group with easy and elegance. They were extra friendly and overly accommodating which was the “cherry on top” when it comes to this beautiful villa which is way more stunning in person. It boasts a full, elevate 180 degree view of the ocean with a private swimming pool and the house even has a margarita bell whenever you need those drinks replenished. I recommend to any group of people traveling to PV❗️

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