Andres
Reviews
59 total reviews
97% rated 5★
59 reviews
4.92
2016–2024
Cleanliness 4.9
Accuracy 4.8
Communication 4.9
Location 4.9
Check-in 4.9
Value 4.8
59 reviews

Robert
Excellent, 2 years ago
Amazing hotel, perfect location with extremely attentive staff. Highly recommend to anyone visiting Cartagena. They will ensure you are taken care of, will help coordinate anything you need for a perfect trip.

Michael
Excellent, 2 years ago
Great place with highly attentive staff. Fantastic for a big group. Shout out to Alejandro especially for making our experience truly memorable!

Victor
Excellent, 2 years ago
Had an amazing stay. The rooms and amenities are top-notch, but what really stands out is the staff. Everyone from the hosts to housekeeping was incredibly helpful and friendly, offering great local tips. Highly recommend for exceptional service.

Jenn
Excellent, 3 years ago
I cannot recommend this place more highly. Ideal location, extremely attentive and friendly staff, beautiful and well appointed accommodations. Even better than pictured and described. They will take care of everything for you which is wonderful when you’re coordinating a big group.

Christopher
Excellent, 3 years ago
Fantastic team & location!! Property is gorgeous!! Can’t say enough good things about it!! Rooms have AC , but its open air in most of common area so it can get warm-only real draw back.

Edward
Excellent, 3 years ago
Beautiful boutique hotel! It was recommended to me by a friend and it surpassed every expectation. The staff was friendly and attentive, Jefferson was an amazing resource and made magic happen for us! I highly recommend!!

Uchechi
Excellent, 3 years ago
How do you translate wow wow and wow??!! Close friends and family gathered to celebrate birthdays and our stay was perfect! We were right in the city and action. Our event planner Juan Pablo was exceptional and perfectly curated our itinerary! If you travel to Colombia he is a great asset! The staff was phenomenal and just an all around amazing experience from accommodations, food, weather, excursions/ history and fun. Thank you Team Leones de Alba!!
Host Response
Uchechi and her group were so nice and fun to host! Great energy and they respected the villa at all times. We became friends and it would be a pleasure to welcome them again in the future! Thank you so much for choosing us!

Lionel
Excellent, 3 years ago
Great hosts! The staff were amazing! The location centralized! The food was great! The security was top notch. Transportation? Awesome! Next time we are in Cartagena we will definitely use them. It was worth every dollar spent!
Host Response
Thank you very much Lionel for visiting us, it was a real pleasure having you. The whole group was very kind and always very respectful with our staff. Please let us know next time you come and we will be happy to welcome you again!

John
Excellent, 4 years ago
Absolutely brilliant, beautiful house/boutique hotel/mansion in the perfect part of the city. The rooms, common areas, and pool are all clean, comfortable, and well-appointed. Beyond that, the staff and services are impeccable. Hernan and his team were available 24 hours a day, and made us feel totally at home. Also, communication ahead of our trip, check in, and making plans was pretty effortless. If you're planning a trip with friends or family, highly recommend staying here.

Gina
Excellent, 4 years ago
More beautiful in person than the pictures show. Phenomenal location. 5 star staff. Flexible, accomodating, friendly, knowledgeable. Truly an amazing experience. We rented out the entire hotel and had friends join us from around the US to host a milestone birthday. It was unforgettably epic. Between the service, recommends, arrangements - I want to go and on - it was all perfect!

Allan
Excellent, 4 years ago
the best airbnb in cartagena 100% , personalized service, a true high end VIP service, miton, guillermo, hernan, jorge, antonio, and everyone are amazing, there is just no comparison to even another hotel. this is 5 stars service.

Brian
Excellent, 4 years ago
The staff and crew are what made the stay at the house. We had 12 people and rented the entire place for 10 days!!!

Patrice
Excellent, 4 years ago
I don’t have any suggestions for improvement as this place is PERFECT! We enjoyed ourselves thoroughly!! The rooms are perfect! The house is immaculate! The staff is so personable & professional! You will love your stay! We are so thankful for you having us.

Sam
Excellent, 4 years ago
10/10 - Highly recommend

Mike
Excellent, 5 years ago
The entire experience was absolutely supreme from start to finish. The whole staff was extremely accommodating and professional, security made us feel safe 100% of the time, concierge ensured we felt like it was our second home, cleanliness and sanitation was on point, food was delicious, drinks were endless, and the amenities were awesome. Whole place was amazing - as advertised. Highly recommend Hotel Alba; will absolutely be staying here again (and likely every time) we visit Cartagena. Thanks to the entire Hotel Alba crew, our weekend was nothing short of epic. We love ya’ll.

Frank
Excellent, 5 years ago
World class service, great location, communication, and amenities….but a lot of rules and restrictions so discuss before booking if you’re ok with them
Benjamin
Terrible, 5 years ago
This was house was very misleading and we were made to feel extremely uncomfortable on all fronts.

Sabrina
Excellent, 5 years ago
This was a luxury experience everybit of it was amazing & the staff helps with any & everything down to your every need. the butlers help arrange all excursions & transport was simple each time .. the most amazing airbnb & staff !!! loved it there

Mikel
Excellent, 5 years ago
Absolutely perfect. Beyond 5 stars! The home is amazing. Communication was lightening fast. The staff was so attentive and on top of everything. The views from the rooftop are out of this world. I definitely highly recommend it. The best in Cartagena!

William
Excellent, 5 years ago
Amazing experience made possible by an even more amazing crew. Loved our time spent here and would highly recommend.

Alex
Excellent, 5 years ago
Amazing experience, the staff was professional and gracious, made our experience very special and personalized. Accommodations were very nice.

Karissa
Excellent, 5 years ago
The hotel is beautiful and in a great location. Absolutely amazing staff! Hernan and his team went above and beyond to ensure that our group of 13 were taken care of. He arranged tours, recommended places to eat, and was even able to arrange last minute Palenque Dancers to come greet our guests. We had a couple of maintenance issues while we were there, but Hernan and his team took care of it right away. The chef is amazing. Bartenders were some of the best I've experienced. The mojitos are a must, and I don't even like mojitos. The breakfast spread they put together each morning was great. We got to try a variety of local dishes and flavors. You MUST have at least one breakfast and dinner on the property. The meals were just as good, if not better, than some of the top restaurants we ate at. It can get a little warm in the common areas, as there is no AC, but I visited other properties and this seems to be the norm in order to keep the beautiful architectural integrity of the building. The two beds in the mezzanine overlook the dining room, so very comfortable area, but not great for light sleepers. We loved both pool areas. Great place to unwind after a day of touring. The property was so accommodating. They were able to transform the rooftop into an area for us to enjoy Salsa and Bachatta dancing. I had the opportunity to stay at their sister property Casa de Alba. It was beautiful as well. Overall great place for a group!

Jack
Excellent, 6 years ago
The perfect place to travel with a group of friends. Incredibly friendly and helpful staff, food and drink in the property, incredible home and location. You can’t go wrong here!

Nick
Excellent, 6 years ago
Leones De Alba is gorgeous inside and out. I would highly recommend staying here with a big group. This house has 2 larger common areas, the banquet room/kitchen -- which is a big, well-lit, air-conditioned room with a huge dining table where you can have meals. There's also a small sitting area adjacent to the table. Attached to this room is a loft bedroom and a small non-suite double twin bedroom. The other common area is the rooftop which is one of the highest rooftops of any Airbnb in the city. The views are insane. There's also a smaller sitting room on the 3rd floor landing outside the kitchen. While these common areas are not as large or contiguous as some of the other larger Airbnbs in Cartagena (e.g. you walk into a huge courtyard with a pool and outdoor dining area), the house makes up for it in other ways. The only other slightly negative things I would say are: the wifi is sometimes pretty slow, and two of the street-side rooms on the second floor can get a bit loud at night since the house is in the heart of the city. Things I love about Leones de Alba: -The staff: they are incredibly kind, efficient, and helpful. They catered to our every need and went out of their way to make sure we were comfortable and taken care of. The rooms were cleaned and made up every day. -The rooms: the rooms are very very good. Unlike a lot of other HUGE Cartagena Airbnbs that I've stayed in, these rooms feel like you're in a 5-star hotel. Everything from the beds to the finishes feels new and expensive and worth your money. The showers are really nice (and in some cases there are massive bathtubs). There are a lot of different types of rooms in the house, from a 3-bed duplex room to the suites on the 2nd floor. -The food: we had the staff prepare us breakfast and a dinner one night and the quality and quantity of the food was perfect. -Host/Communication: very easy to communicate with, check in, and set up activities outside of the normal operation of the house. Our guy Hernan helped us book a boat for the house for an excursion -The Rooftop: the rooftop has a larger hot tub/pool-type thing along with a bunch of sun-loungers and two additional taller outlook levels above the main deck. The view from the very top can't really be described it's so good. -The furniture/stairs: All felt really nice and looked really cool. All-in-all -- amazing house with an amazing staff. Thank you for having us!

William
Excellent, 6 years ago
Thanks so much for hosting us - we had an amazing time and couldn’t recommend a more classic, historically significant, central place of residence in an amazing city.

Ivan
Excellent, 6 years ago
The place is spacious, very comfortable and nice.

Alpesh
Excellent, 6 years ago
Great location and house. The staff was excellent. Herman, Alex and Luis were never far away. They all went above and beyond to make sure our group had a great stay.

John
Excellent, 6 years ago
Great spot in an unbeatable location. Staff was extremely helpful and provided great service. Would highly recommend.

Matt
Excellent, 6 years ago
Don't pass up on this amazing boutique hotel, it oozes ambiance and class from the minute you step in off of the street. The location was a 10 out of 10 and we couldn't have asked for a more elegant and tasteful place to rest our heads in Columbia. Special shout out to the entire staff, especially Hernan and Milton, for making our trip extra special and providing world-class service!

Luis
Excellent, 6 years ago
Casa de Alba is an incredible place to stay!! The staff was always available to help with anything we needed. The house is beautiful, clean and the rooms are air-conditioned. The location is perfect, in the middle of old-town.

Ben
Excellent, 7 years ago
16 person bachelor party. You get the entire house to yourself. House can comfortable sleep up to 20. Best location in the walled city. 1 small pool inside the house and 1 tiny pool on the roof. You get full time staff with meals(for a price). Our butler Juan made everything so easy for us, couldn’t have done it without him. Lunch at Cevicheria, dinner Carmen, party and La Movida. Only negatives was really bad WiFi and shower pressure. Would 100% recommend it.
Javier
Excellent, 7 years ago
The place is extremely pretty, the rooms are spacious and in amazing shape. The staff is top notch and took care of us every single moment. Highly recommend this place.

Damien
Excellent, 7 years ago
As advertised. Really is an amaong place. Juan made our stay outstanding.

Shane
Excellent, 7 years ago
This place is even better than advertised! Perfect location, incredibly friendly staff (Juan and Milton are the best!), clean, and just a great place to spend your time in Cartagena. I can't say enough good things about this property. It's A+. We will definitely be back!

William
Excellent, 7 years ago
Casa de Alba is a great place for large groups who want to stay in the best location in Cartagena. We were a group of 17, and they accommodated us very well. All of the meals cooked by the house chef were excellent. And, Juan, Hernan, Luis and all of the other hotel staff bent over backwards to help us enjoy our time in Cartagena. I would definitely recommend casa de Alba

Urbn
Excellent, 7 years ago
Best place in Cartagena!! Definitely stay here!
Carly
Excellent, 7 years ago
We had the most amazing stay, the service and house staff were incredible and I would highly recommend that any group traveling to Cartagena should stay at Casa Alba! Thank you very much!

Andrew
Excellent, 7 years ago
This is a one of a kind opportunity to stay at a full service Airbnb. The staff was always available to help with anything we needed and was constantly looking to help us make the most of our trip. The rooms are beautiful and air-conditioned. The location is within 5 min of everywhere we wanted to go. I wish there were more Airbnb's with this level of professionalism and service.
Host Response
Dear Andrew Thank you for sharing your wonderful experience with this community. We are very happy to read such amazing review about your experience in our hotel and to know our customer service met all your expectations. We are looking forward to welcome you on your next visit to the city. Kind regard, Casa De Alba Team.

Jared
Excellent, 7 years ago
Casa de Alba went above and beyond our expectations. We had 16 guests and the level of service, quality of accommodations and hospitality could not have been better. Every person we encountered was extremely friendly and I cannot imagine another location in the entire city matching the experience provided at Casa de Alba.
Host Response
Dear Jared Thanks for your time writing such an amazing review, we are glad we reach your expectations, You are always welcome to Casa de Alba Hotel Boutique, Your home in Cartagena! We look forward to serve you one more time! Thanks/ Best regards, Casa De Alba Team.

Janish
Excellent, 7 years ago
The house was fantastic and our group loved the stay. Not only was the house amazing with central location, but even better was the entire staff led by Juan and Luis who were extremely helpful during our entire stay and went the extra mile. I would highly recommend anyone looking for a villa in Cartagena to choose this Casa de Alba!
Host Response
Dear Janish, Thanks for sharing your experience, we are so glad that we met all your expectations, thanks for this spectacular feedback and we can not wait to host you again, you and the rest of the group were very nice people. Sincerely, Leones De Alba Team

Paul
Excellent, 7 years ago
Absolutely outstanding accommodations and service. We have been very lucky to travel around the world and stay at many amazing places, but Casa de Alba tops them all.

Pardis
Excellent, 7 years ago
Don't think twice about staying here or somewhere else. You will have the most incredible trip that will exceed your expectations if you stay at Casa Alba. The staff is OUTSTANDING and goes above and beyond to meet your wishes. Everything was thoughtful and catered to our interests. We love casa de alba SO SO much and miss it already!!!! Everyone made sure we had the best experience ever and we are truly thankful. It is a very special property with very special staff that you can't find anywhere else!!! Wow. just wow!!!!!

Zack
Excellent, 7 years ago
We had the best time at Leones de Alba. The house was beautiful and centrally located. We also loved having the rooftop pool and luxurious bedrooms. The best part of our stay, however, were the staff! From the moment we booked, the staff were readily available to help with requests. We felt so welcomed and safe during our stay!

Heston
Excellent, 7 years ago
The house and the staff are amazing. Located right in the heart of Cartagena, you will not be disappointed with its location, its amenities, and the level of service
Matt
Excellent, 7 years ago
Beautiful house, great staff

Sankalp
Excellent, 7 years ago
Outstanding Location, Service Hospitality and Ambiance. Would have asked for nothing less then this prestigious property.

Jeremy
Excellent, 7 years ago
Amazing house - just as beautiful as the pictures show. Dedicated staff working hard to ensure you have a great stay. 13 person bachelor party had a fantastic stay. Highly recommend.

James
Excellent, 8 years ago
My friends and I had a great time. The house was amazing. Absolutely spotless with all the nice little touches, including good linens, soap, shampoo etc... The location (right in the middle of the Old City) was also perfect. Lastly the staff on premises was amazing. We would definitely come again.

Juliana
Excellent, 8 years ago
Casa de Alba is pure magic. The house staff treated us like family and went above and beyond to make sure that we had an unforgettable time in Cartagena. It was the perfect house to share with 14 of my closest friends. We are still day dreaming about our time in Colombia. Thank you for being amazing!

Carolina
Excellent, 8 years ago
Gorgeous house, awesomely comfortable beds, amazing chef, super clean, and the butlers are the best I’ve ever had in all of Colombia! I can’t tell you how many times I hugged the staff on the last day because I was so sad to leave them. Can’t wait to come back!

Ryan
Excellent, 9 years ago
The house was beautiful. Location was perfect. The staff was amazing. They can do everything and make sure all of your needs are taken cared of. Make sure you get the option for them to cook for you. It's worth it and it's a lot of food. Perfect trip.

Rajdeep
Excellent, 9 years ago
This place is absolutely amazing. Great location and wonderful staff. My only complaint is that there were incidental charges (not included in the nightly rate) that we weren't expecting like "waiter charges." Despite that, it was an awesome place with a wonderful staff. We would definitely stay there again when we return to Cartagena.

Andre
Excellent, 9 years ago
This place is really amazing. Highly recommended for any big groups traveling to Cartagena.
Host Response
Dear Andre I will defenitly write in the description The local tax believe me all the serious place need to do it to have the right to get the tourist insurance for you guys if something happen in the house ! plants I am 100% sure leonardo Told to yours friends Imagine all my client cut 3 or 4 Every week I will not have plant in two months This for growing at this size weed need 2 years I imagine you like my because everything is 100% perfect so Plant are in this that's why .... I hope You enjoy cartagena You are welcome any time

Greg
Excellent, 9 years ago
I cannot emphasize enough how amazing this location is! You MUST stay here. I stayed here in a group of 22 adults, which was about the max for adults (assuming you have 2 people in all double/king beds). Several people in my group said "we've stayed in 5-star accommodations in other cities/countries before and this is probably nicer... I can't believe this was on AirBnb." Make sure you pay extra for the chef and staff because they make high quality dinners and it's so much easier to have dinner in the house with that big of a group of people. Our dinner on the second night when they had time to prep all day was amazing. We paid ~$100-$120 a person for 2 breakfasts, 2 dinners, and more alcohol than we could finish in 2 days -- so overall quite affordable, especially when you factor in that all of it was planned for us and in our home. One thing that wasn't clear when I looked at other reviews is there is a house staff that's there to take care of all of your needs -- if you want alcohol / food / anything, just ask and they'll deliver! Also, one of the staff members (Leonardo) speaks English, which isn't standard in Colombia, but made everything so much easier for us -- both in communications before we got to the house and while we were there. The quality of the house is very nice -- beautiful decor and the bathrooms are amazing... we all were taking our tourist photos inside the house. We had other friends staying in houses nearby in Cartagena and everyone agreed we had the nicest by far. Also, two pools (though both are fairly small). If I HAD to complain (which I don't), the only thing that wasn't perfect was water pressure/temperature in the showers -- but that's a fair trade-off to make in my opinion. Overall, stay here. You won't regret it.

Adrian
Good, 9 years ago
The host was very much willing to work with us for communication to locals. Leonardo and Layman made it so much easier for us to get around, find what we needed and other request.

Mike
Excellent, 10 years ago
Our stay was incredible! The staff was amazing especially the concierge/host Andres. He was constantly making sure we were taken care of and guiding us through our entire stay. He made the experience perfect. The house was beautiful and was everything it was advertised. Would definitely recomm me staying here. You won't be disappointed!

Zey & Jared
Excellent, 10 years ago
Casa de Alba was a dream. I stayed here with 14 friends for my bachelorette and the house could not have been any more perfect. The design, the 2 pools, the rooftop, the central location in historic city, the staff, everything was impeccable. The house was built in 1560 and was home to Sir Francis Drake. You will be living through history in this unforgettable place. Andres and I chatted frequently leading up to the days of arrival. He assisted with everything from dinner reservations, airport transfers, private chef, groceries, boat suggestions, itinerary suggestions. I would 1000% recommend staying here.

Dan
Excellent, 10 years ago
If you are looking for exceptional service with all your questions and desires answered and with an extraordinary house to enjoy your vacation this is it! Andres and staff are willing to please and comfort your stay all you need to do is ask! Now the chef of the house is 5 stars...Great attitude and great cooking skills. The house is centrally located that you will save money in traveling because you will need no taxis. The house is gorgeous and the bedrooms big and the 2 pools are so refreshing!
Host Response
best client ever 100% recomended welcome for ever in cartagena Casa de Alba Hotel Boutique is your home here best regards

Avi
Excellent, 10 years ago
We travelled to Cartagena for a friend's birthday. This hotel is actually a mansion with hotel amenities. We rented the entire 7 bedroom mansion and it was absolutely fantastic. The location is a 10 in the old city - right across from the cathedral and walking distance to everything. The mansion is very luxurious. The full time staff is wonderful arranging every need you may have. This is the perfect location for: 1) 7 couples traveling together, 2) guys or girls trip to Cartagena, 3) multiple families. There is a huge benefit to renting the entire mansion as it becomes your private villa to hang out in. Highly recommend!