Alejandra
Reviews
Superhost130 total reviews
92% rated 5★
130 reviews
4.92
2014–2026
130 reviews

Vero Beltran
Good, 4 months ago
It was a very nice stay... We would definitely come back

Karla
Excellent, 10 months ago
The house is a wonderful Mexican style home with a big nice pool and a jacuzzi. Gardens are beautiful and spaces are wide enough to accommodate quite a few guests. In our case 6 families were comfortably accommodated in nice and clean rooms with private bathroom each which made our stay convenient. The staff at home that supports cooking cleaning and taking care of our guests were amazing…delicious food, snacks and drinks. Definitely we will come back!!!

Edgar Ulises
Excellent, 11 months ago
We had a small event and everything was just perfect. From the first moment we felt right at home: the place is beautiful, lovingly cared for and with a very special energy. Alejandra was always attentive, kind and willing to help us with everything, which made our experience even more special. Every detail was designed so that everything went well, and so it was: an unforgettable experience. It was definitely the best stay we've ever had at an Airbnb. Thank you for making it so special!
Host Response
Edgar, what a joy to read your words. For us it was a pleasure to welcome you and to be able to add to your unforgettable event. Thank you for choosing us for this special moment, our doors are always open to welcome you again. Best wishes.

Ariadna Irais
Excellent, 11 months ago
Excellent house, we had a very nice event thanks to the attentions of Ale and his team who were attentive to every detail, every space in the house is beautiful, the garden is very large, and the rooms are very comfortable, the food service was exceptional, it is definitely 100% recommended both for the place and for the attention provided, we will definitely return

Omar
Excellent, 1 year ago
All good

Martin
Excellent, 1 year ago
Amazing service and place. Better than the pictures. And everyone is very friendly and helpful

Claudia Noemi
Excellent, 1 year ago
Amazing stay, we felt right at home, everything exactly the same as in the photos and they took care of us very well, Fer was always making sure that everything was perfect and very good service from Juan, highly recommended
Gustavo
Excellent, 1 year ago
Excellent service and house!!! Everything that is published is what the house has. Thank you !!

Erika
Excellent, 1 year ago
Ale and her team were great hosts. They planned every detail ahead of time to help us enjoy our stay to the maximum. The house is beautiful, very peaceful, lots of space.

Erika
Excellent, 1 year ago
The house is very well maintained and very practical for large groups. There were 8 families and it never felt like we lacked space. The pool and hot tub are excellent. But the best thing is the team that takes care of the food, cleaning and service in general. From the contact with the chef, they helped us do the shopping, cooking, serving. We were all delighted with the experience and really appreciate that these issues are resolved well. Great weekend.

Javier
Excellent, 1 year ago
The place is excellent, it's a pretty nice atmosphere and the amenities are great, we had a very nice time playing pool, ping pong challenge, and at night we had a great time with marshmallows and sausages at the bonfire. The house staff are excellent, always attentive to what you need and make sure that you don't have to worry about anything and just enjoy yourself. Ale and Fer's suggestions are excellent so you don't have to worry about minor things. I would definitely consider it again for a reunion and have a great time.

Ana
Excellent, 1 year ago
It is a very nice place and our family had a great time. The service was excellent. we hope to return at another time

Hugo
Excellent, 1 year ago
Alejandre was always attentive from the reservation and Berenice at home was excellent attention always available, very friendly and always resolving everything. The flawless house is beautiful, comfortable, nothing is missing Very comfortable with the experience Many gracais

Daniel
Excellent, 1 year ago
Everything was phenomenal! we organized a year-end planning board and everything went spectacular. Thank you very much!

Mariana
Excellent, 1 year ago
Awesome!!! We had an amazing time Very good service people Excellent drink and the Mateo waiter!!!

Mariana
Excellent, 1 year ago
Everything was very good, the attention, the house is divine, the people who work there very attentive at all times. We were happy.

Erick Moises
Excellent, 1 year ago
Pleasant

Paola
Excellent, 2 years ago
All the spaces we loved, perfect for a large family and to enjoy a very good rest.

Sara
Excellent, 2 years ago
Beautiful place that was perfect for a large group going to a nearby wedding! We loved the house and the food was delicious. Thank you, Alejandra and team :)

Gerardo
Excellent, 2 years ago
This place is spectacular for going with large groups or for events. Ale's attention was sensational, always attentive and very kind. The staff on the property makes you feel spoiled, they are adorable a 10 of 10 for Bere and Juan, super friendly, attentive and with a mega smile. The facilities are well cared for, a lot of attention to cleanliness, and what is advertised in the post is exactly what you get when you arrive. I would not hesitate to recommend it completely, it is worth every penny you pay for being in this little paradise.

Isabel
Excellent, 2 years ago
We were looking for a property with many rooms, but independently for a work meeting. Casona de Elefantes gave us more than we were looking for. The team that serves you led by Berenice is incredible, always attentive and willing to solve any need. An additional point, is that Bere is the best cook, she has a spectacular season, so in addition to feeling cared for, spoiled and welcomed at all times, she delighted our palates with delicious dishes. Really will be back, we love you. Thank you
Host Response
Isabel, how glad they left so happy. We really enjoyed receiving them too. See you soon!

Gabriela
Excellent, 2 years ago
The house is beautiful, very clean, and the service is unparalleled

Jose
Good, 2 years ago
Excellent for large groups, all the perfect rooms, very spacious spaces, the pool very well as the garden!!

Sarah
Excellent, 2 years ago
Most magical place I've stayed. We had our wedding here! The whole stay felt like a dream. I can't wait to go back.

Adriana Alejandra
Excellent, 2 years ago
Thank you Alejandra for your attention and Bere, Mine and Alicia for their kindness

Alyssa
Excellent, 2 years ago
Alejandra's place was AMAZING for my birthday. I had 16 guests plus myself and it was very private, beautiful and peaceful. We were so well taken care of by the team and they were so patient and kind with us. Berenice was PHENOMENAL and so easy to work with. I would stay here again if I could. The food the staff prepared was also so good! In addition, Alejandra made my planning a breeze. We coordinated the menu and some dietary restrictions for some of the guests and she was very proactive and communicative. I wouldn't have been able to host such an event without Alejandra, Berenice and their entire team.
Host Response
Alyssa, It was a pleasure hosting you. I'm delighted to hear you enjoyed your stay and will be very happy to host you back again. Best regards!

Daniel
Excellent, 2 years ago
We really enjoyed our stay. The house and its amenities are in excellent condition and the staff is very efficient. We wanted to stay longer, I would happily come back if I have to stay with a large group in the area. Ale is very friendly and answered all our questions.
Host Response
Daniel, what a joy you enjoyed. We'll be happy to welcome you again.

Eduardo
Excellent, 2 years ago
everything was Great 👍

Melva
Excellent, 2 years ago
I booked Alejandras’s home to attend my sister’s wedding in Cuernavaca. My sister wanted both her family and the grooms family in one home; 20 adults, 7 kids. As you can imagine the stress that comes with a wedding and staying with a large group might bring. However, staying in this home was stress free. Alejandra was amazing, she went above and beyond to help me coordinate our stay. She had great recommendations, and answered all my questions. She made herself available at all times. Truthfully she felt like an event coordinator and I cant thank her enough. Now, to talk about her staff. Berenice who helped manage the home was incredible. She helped me plan a rehearsal dinner. She cooked, helped with the set up, helped with all the logistics of planning a beautiful dinner for a large group. This home was perfect for such an event. And on top of all this she kept the home clean and attended to all of our needs. Alejandra you have an amazing team. Thank you all for a wonderful stay!
Host Response
Melba, thank you for your kind word, it is very important for us that our guest lives with a good and memorable experience. I’m so glad we were helpful for you to have a good and stress free moment in such an important event. It was a pleasure hosting you.

Edoardo
Excellent, 2 years ago
Spent my 30th birthday with 25 friends/ family members. Everything was perfect - from the stunning villa to the staff that helped with food and service. Highly recommended!!
Host Response
Thanks Edoardo, will be a pleasure to host you back again

Juan Luis
Repeat guest
Excellent, 2 years ago
This was our second time at Alejandra’s place. We really enjoy our work offsite here. The new pool deck is amazing.

Amélie
Excellent, 2 years ago
Elephants' place is amazing. Even more beautiful, actually than in photos. The cooking equipment was divine, the perfect cleanliness. I recommend the house 100%. We'll be back soon! Thank you very much for everything

Kristina
Good, 3 years ago
The photos don’t really do this place justice, it truly is an oasis on its own! All of the staff were absolutely incredible! The house was very communicative and helped us set up everything from airport transportation, to cooks for every meal, to excursions. My only downside… There was no AC and we were quite hot at night, even with all the windows open. However, it does say that in the description of the Airbnb- something I missed! Even with saying that, I would still highly recommend! A true gem of a place!

Cesar
Good, 3 years ago
Everything is fine, the host is very friendly and accessible, the house is somewhat neglected and the kitchen was a bit dirty, the spaces are adequate and the beds are comfortable, we were unable to park more than 5 cars but outside there was a safe place, it has several refrigerators which is very convenient, in general everything is very good, I recommend it

Sarah
Excellent, 3 years ago
Alejandra was a wonderful host. She went above and beyond to coordinate her accommodations for our large group. The staff onsite was incredibly accommodating and the food was delicious. This is truly a magical place and I can’t recommend it enough!
Host Response
Dear Sarah, it was amazing to host your Yoga Retreat. Thank you very much.

Maria Del Carmen
Good, 3 years ago
It needs maintenance but the house is spacious and comfortable. They charge you for cleaning and only make beds. The cook you hire separately is good. The kitchen is very dirty, the stoves don't work, doors are missing, the pans are very dirty, the faucets are dripping. You can't sit in the living room, the armchairs are broken and have no cushions. The TV remote doesn't work.
Host Response
Hi Maria, I'm so sorry you left with that feeling, we've never had a review like that. I also appreciate it since it is fuel to improve. I'll follow up with you personally. I'd like to clarify a couple of details. Cleaning is not charged, the maid is included and takes care of the daily cleaning of bathrooms and bedrooms. What is contracted separately is the staff to cook and serve usually for the full day, although in their case they did not want it for dinners. Due to the high capacity of the house, an industrial stove is required, which is different from commercial stoves. It's not that some burners don't work, but that they light up with Magic Click.
Teresa
Good, 3 years ago
COULD BE IMPROVED MATTRESSES AND KITCHEN LOOK, THERE ARE SEVERAL FURNITURE THAT ALMOST FALLS OFF.
Host Response
Hi Tere, thanks for your feedback, I will change those two mattresses that you mentioned to me. Unfortunately we fell two puertita a from the kitchen and the carpenter who gives us maintenance could not go but I thank you for the comment anyway. I hope we can receive them again.

Erica
Excellent, 3 years ago
Alejandra’s hacienda is a perfect place for a retreat with family and friends. Her staff is the loveliest and communication was easy whenever we needed anything. We would recommend staying there!

Itzel
Repeat guest
Excellent, 3 years ago
this is the second time we have stayed with Ale and we love her house and her service

Morgan
Excellent, 3 years ago
I hosted my yoga retreat here and it was stunning. Daily housekeeping, ample space for 26 guests, and an incredible pool and hot tub. I can't wait to come back again!

Juan Luis
Repeat guest
Excellent, 3 years ago
Extraordinary property, host and house staff. Alejandra's is a great host. She was always in communication with us, guiding us in every step, check in during the stay. The house staff was always ready to help. The property is amazing. Spacious, very well-equipped, ready to relax or work. We will definitely come back next year.

Aurora
Good, 3 years ago
Excellent house staff, very nice amenities

Jason
Excellent, 4 years ago
I definitely recommend this house for your group stay

Alberto
Excellent, 4 years ago
Excellent experience and great service. Will definitely go back.

T.C.
Excellent, 4 years ago
Wow! What a memorable weekend! We celebrated my 50th birthday there with about 20 of my friends and relatives. Ale was very responsive and helpful leading up to the stay and Berenice and her team took great care of us while we were there. The home was spacious and perfect for hosting so many people. We definitely were not crammed. It was very comfortable and every bedroom had it's own comfortable bathroom, which was great. 11 bedrooms and 11.5 bathrooms? Yes! Wow! The library with the pool table kept the boys entertained, and the pool with the loungers actually in the pool was a special place to spend time and relax. The sound of the river behind the property was like relaxing music...the theme song of the weekend. The butterflies were amazing, too!

Michelle
Excellent, 4 years ago
Our group of 16 had a wonderful stay at Alejandra’s house. It is more beautiful than the photos! We went with 8 adults and 8 children all under age 9, and it was a perfect place for families. The staff was so attentive during our stay, and Alejandra even helped us arrange childcare to come to the house. All of this made traveling with children so much easier! Our group of friends who live all over the United States and don’t have many chances to see each other got an opportunity to reconnect in a beautiful space. We truly hope to return one day.

Itzel
Repeat guest
Excellent, 4 years ago
Ale's house and service were amazing. We had an amazing weekend at her place.

Marco
Excellent, 4 years ago
Beautiful house !!!! It's worth traveling with family or friends !!!!!

Sol
Excellent, 4 years ago
Beautiful house and excellent service!! Everything was great!!!

Michael
Excellent, 4 years ago
Our stay at Alejandra's house could not have been more perfect. The house is absolutely beautiful and perfectly maintained, with incredible outdoor space (a courtyard, a lush lawn, a lovely pool), plenty of bedrooms and bathrooms for all of our guests, and a ton of comfortable options to dine and relax. Alejandra was incredibly helpful from the beginning, suggesting activities for us, helping to arrange transportation, and arranging for all of our food & beverage purchases to be made ahead of time. the staff was amazing - they took care of us as if we were at a hotel, and every meal was delicious! We would not hesitate to recommend this house and can't wait to return!

Gio
Excellent, 4 years ago
The house is very suitable for large groups, it is comfortable and it has everything one needs

Anayansi
Excellent, 4 years ago
Great host, great stay, service, quality, management. Simply exceeds expectations

Patricia
Excellent, 4 years ago
Excellent super spacious house, with first-class service and everything functional and well maintained. You have everything to spend time with family without worrying about anything.

Laurine
Excellent, 5 years ago
I have no words to describe the house. It's a wonderful place. Very spacious, quiet. There were 28 of us and we all had a great time. The extra kitchen service was very tasty. Thank you very much to Bere for her help. I definitely recommend Casa Elefantes

Martha
Excellent, 5 years ago
Lovely home for a family gathering. Spacious rooms, comfortable heated pool (air-conditioned pool is optional), jacuzzi for 12 people, maid service, cooks and waiters (optional), very close to oxxo and pharmacies. It has a game room, pool table, pin-pon table, TV rooms, dining room for 24 people, terrace for 24 people, beautiful garden, comfortable beds. Spaces encourage coexistence. Ideal for relaxing for a few days, organizing a meeting or doing planning meetings in groups of up to 24 people.

Salvador
Excellent, 5 years ago
Everything was good. The service from the girls who work at the house was great. The pool temperature was very good. The food was delicious.

Dominic
Excellent, 5 years ago
Excellent house with exceptional service Highly recommended

Claudia
Excellent, 5 years ago
the perfect place to rest

Anna
Excellent, 5 years ago
The house is lovely and has many different areas where you can spend time. It worked out great for us for a spiritual retreat, and we were happy with everything. We will definitely be back soon! Highly recommended.

Alejandro Sosa
Excellent, 5 years ago
Excellent property, excellent location, excellent service from Bere and her team, excellent communication with the host Alejandra. We will always remember our visit fondly.

Ana
Excellent, 5 years ago
The house has amazing spaces, the service is spectacular and in general all the attention. The pool and solarium are amazing, the dining room is the same! Bere and Ale's care are spectacular too! We would definitely come back.

Alan
Excellent, 6 years ago
A great place!

Daniel
Excellent, 6 years ago
Excellent house and excellent service, highly recommended

Romain
Repeat guest
Excellent, 6 years ago
The house is amazing! It was perfect for our 6 families with children. We highly recommend it!

Lodovico
Excellent, 6 years ago
We love Elephant Casona! The spaces are beautiful and comfortable, perfect for enjoying a weekend with friends and Ale is a great host who is very attentive and helpful.
Natalia
Excellent, 6 years ago
Wonderful stay. We enjoyed all areas of the house. The cooks were great as well. Overall a great experience. Definitely recommend.

Ricardo
Excellent, 6 years ago
Excellent property and hosts Will return again and again

Anne LAURANS
Excellent, 6 years ago
Great stay at Alessandra's beautiful home. The house is very nice and the staff on site are very friendly, helpful and very efficient. Alessandra was very helpful in giving us all the details for our stay. We recommend this house. It's as described.

Memo
Excellent, 6 years ago
We had a great weekend. The house is very spacious. I went with two people with disabilities, and we were able to move around the downstairs floor quite well. Bere who works there, consented us with everything, moving, super good. We sleep delicious and cupimos quite a few. We arrived fast, easy to get to and you feel safe. I recommend it for family plans and close friends groups!!

Alda
Excellent, 6 years ago
Super place!!! Outstanding service. The girls in charge of service and food are a real gem. The house is super nice, and perfect for friends, family, or work sessions! In our case, it was a gathering of friends with families, and everyone was very comfortable. We would definitely come back!

Loreley
Excellent, 6 years ago
The house is spectacular. It is very spacious, with many rooms, and it still maintains privacy for each room. Bere's hospitality was spectacular. Our stay was amazing and we definitely want to come back. Ale's attention was also the best and they were always attentive to all of us.

Gabriela
Excellent, 7 years ago
A very large house, very rich weather!!! Very spacious places and super comfortable rooms. Staff service is good.

Alma Martina
Excellent, 7 years ago
I express to you not only my sincere thanks but also that of my family, since the first day of our stay in your facilities we had no doubt that you were the best choice we could make for the quality and good treatment of your staff and the facilities all very comfortable and pleasant. The two days we spent were wonderful, we were able to enjoy the tranquility and peace that exists in all its environments. Wishing you to continue advancing, thriving and being filled with success for the great service they offer, I say goodbye to you, not hesitating to recommend and return soon.

Elisa
Excellent, 7 years ago
The property is warm, beautiful and spotless, it definitely exceeded our expectations in a positive way. We loved the tastefully decor, attention to detail, and cleanliness couldn't be better. Also the location is perfect, you have everything you need nearby although once you're in there you don't want to leave for anything, definitely a place you want to come back to soon.

Romain
Repeat guest
Excellent, 7 years ago
The house is very nice and ideal for 30 people. Alejandra was very available, and the assistants helped us perfectly. I recommend her.

Olivia,
Excellent, 7 years ago
Very nice house and garden. Alejandra is very available for everything. Excellent service.

Carlos
Excellent, 7 years ago
A wonderful place.

Alejandro
Excellent, 7 years ago
We had a wonderful weekend. Everything was excellent! They exceeded expectations. Highly recommended to visit and spend a few days with family or friends. The staff was great and Alejandra is an excellent host. Thank you and I'll be back soon!

Verónica
Excellent, 7 years ago
From the beginning of the search and questions about the house, Alejandra was totally accessible and very friendly. She helped me to have more clarity about the reservation and without any problem she supported me with some adjustments that I requested. In my case, it was rented for a Workshop of Directors and they certainly returned very happy for the incredible service provided by the employees of the house. The facilities made them feel very comfortable and certainly helped a lot with the team integration activity. Thank you Ale for having such an amazing house and such friendly workers.

Hector
Excellent, 7 years ago
An unbeatable place to spend a few days with family or friends, the space is quite spacious and comfortable to accommodate more than 20 people. The rooms, common areas, palapa, pool are very comfortable and with good maintenance. The house staff is always ready to support you and make your stay comfortable.
Eduardo
Excellent, 8 years ago
The House complies with everything that is offered; that is, beautiful, spacious and with good maintenance. The host's service was unbeatable, as was that of the caretakers. You'll want to come back.
Judith
Excellent, 8 years ago
We are a large family and the truth were all very comfortable, thank you for all your attentions and the service staff very friendly and clear that we will return

Francisco
Excellent, 8 years ago
Great place to stay there all weekend. It has everything you might need, no need to leave.

David
Excellent, 8 years ago
Excellent for large and small families. Berenice and Luis Alberto treated us very well. My girls really enjoyed the pool and the cool patios

Irving
Excellent, 8 years ago
Super recommended for holidays or weekend with young children

Barbara
Excellent, 8 years ago
Very nice sized rooms. The facilities are excellent. The people who helped us in the house, very friendly, including Ale.

Grace
Excellent, 8 years ago
The house is spectacular. Despite being the rooms together, you can get a lot of privacy. The hospitality of the amazing people. I recommend hiring people to help them with cleaning and cooking since the house is very large and if help is needed. The pool, palpa, and garden area are divine. Perfect for family or friends.

Alberto
Excellent, 8 years ago
The house is spectacular, highly recommended for families and large groups. The attention to detail by the owners of the house is noticeable and they were always available to help us coordinate our family's stay and provide us with information for any questions we had. Excellent service from the house staff.

Pablo
Excellent, 8 years ago
Excellent house, good location, spacious and very clean

Eduardo
Good, 8 years ago
the big house and very friendly everyone, needs maintenance

Paola
Excellent, 8 years ago
Great place, very nice host!

Ingrid
Excellent, 8 years ago
We rented the house to celebrate my birthday and we were all fascinated. It's just as it appears and better than what you see in the photos. I highly recommend the two cooks to prepare and do all the food purchases, very rich and you don't have to worry about anything. Communication with Alejandra was constant from the beginning and she was on the lookout for everything. If you're looking for a place to stay for 30 people with all the comforts, it's a great option.

Fabiola
Good, 9 years ago
The place is amazing, it has spaces that make the house very cozy. Above all, it allows you to live together without feeling locked in. It has a divine garden. I highly recommend it for family gatherings. Communication with Alejandra is excellent.

Julieta
Excellent, 9 years ago
Alejandra is an excellent host ! She was very nice and welcoming. The house is beautiful and calm. We spend an amazing time !

Fer
Excellent, 9 years ago
I highly recommend the elephant house. Spacious rooms with lots of privacy. The palapa is super comfortable, very nice to spend time with friends. The decor is nice, very warm and relaxing. You can go on a quiet weekend or with friends!

Zuri
Excellent, 9 years ago
A FANTASTIC place where you can forget everything and enjoy the harmony inside the house. The service of the people who help you in the house is MAGNIFÍCO... very friendly and helpful... always attentive to all needs ...

Isabel
Excellent, 9 years ago
Thank you very much Alejandra, everything was excellent, the house was excellent, although far away, the house has an oxxo and a pharmacy very close by

Ana Elena
Excellent, 9 years ago
The house is very nice and functional, the gardens are beautiful!! Easy access. And the staff are very attentive and willing! We are invited to return!!!! It was an excellent decision.

Daniel
Excellent, 9 years ago
Alejandra is an excellent host and was always attentive to us. He has a great team in the house who care about our comfort and have great attention and treatment. House is very spacious, in great condition and very clean. It is a very good option to stay in the Casona de Elefantes!
Host Response
Daniel, we're glad you enjoyed your stay. We look forward to welcoming you again. Regards!

Alan
Excellent, 9 years ago
We had an absolutely wonderful stay at Casona de Elefantes. It's such a lovely and relaxing place and we enjoyed every minute. It was safe for the children and we all loved the pool and the peacocks. Bere and Luis looked after us extremely well and Bere's cooking and Luis's BBQing were real highlights. A wonderful 10 days. Many thanks for your hospitality.
Host Response
Alan, I'm so happy you enjoyed your time, It was very important for me to be at the height of such important date with you and your family coming from so far.