Juan Gonzalez
Reviews
86 total reviews
88% rated 5★
86 reviews
4.87
2021–2026
86 reviews
Daniela
Excellent, 5 months ago
Excellent! Highly recommended. We really enjoyed the pool, as it was heated and covered, so we could use it until late. The garden is very nice. Juan set up a tent for us where we could enjoy a barbecue. The rooms are clean and comfortable. Without a doubt, highly recommended!
Karen
Excellent, 5 months ago
Very good service, always attentive to our needs.
Juan Pablo
Good, 8 months ago
Excellent place, good amenities, very good design. Points to improve, they do not have towels, the kitchen utensils are poor
Ana Cecilia
Excellent, 9 months ago
We loved it!! The rooms are excellent and each one has its own bathroom, very comfortable and everything is super nice, excellent service
Alexander
Excellent, 1 year ago
It's a very good place to have a good time, it's super close to the Africam Safari and Lake Valsequillo, so it's great for sightseeing. It could use some mosquito lamps and have a little more privacy in the pool because of the cameras installed there. I felt like I was in the house of celebrities haha, but everything is fine. In fact, bring your personal toiletries and towels, but other than that it has everything. The pillows are a little soft, so if you like them a little stiffer, you have to bring your own.
Mildred
Excellent, 1 year ago
The house is very nice, the service from the staff was very good and everything was very clean
Martha
Good, 1 year ago
The house is very nice and comfortable, you just have to read the directions. The host is friendly
Liz
Good, 1 year ago
This is my first experience with Airbnb, and I'm sharing my opinion. It's a comfortable place for meetings, very practical because it has a covered and heated pool, but it lacks cleanliness, in the bottom it had sand, the rooms were clean, and a plus that they have mosquito nets and a fan, the individual mattresses were very uncomfortable because you could feel the springs, in the pool and bar area there was little privacy due to the many cameras, I think that one at the entrance to the garden is enough for everyone's safety, it would be prudent to do fumigation because there were ants in the dining room and we found a large spider outside the rooms, the dishes were not well rinsed, when serving natural water in a glass it foamed, so we had to rinse the ones we were going to use. In general, the accommodation is good, but with areas of opportunity, which if they were addressed I would stay there again because it is a practical and beautiful place.
Roberto
Excellent, 1 year ago
It's a nice place to spend family time. Quiet, clean and well-conditioned spaces
Celeste
Good, 1 year ago
In general, the place is comfortable, quiet and pleasant. The only issue is that there was not everything necessary in terms of linens. We traveled from far away and we could not carry everything in the suitcase and we did need towels. Not being able to receive visitors is a bit limiting.
Host Response
We're sorry for the confusion, but it's important that you “LEAN” what's offered in the listing before booking. The listing specifies that there are NO towels, that pets are NOT allowed, and the total number of people who can enter.
Tania
Excellent, 1 year ago
We had to be late and we think we would not take advantage of the pool but the place and water were warm. Super recommended
Alejandro
Good, 1 year ago
Nice house to spend a great weekend. The pool area is ideal for spending time together. The fact that it is covered makes it perfect in any month of the year.
Claudia
Excellent, 1 year ago
The house is very nice, as in the photos, Juan was very attentive to what was required, the lady who did the cleaning (at an extra cost) was very kind, the only thing I recommend is that in cold weather you bring blankets since there are none in the house, if you are sensitive to the cold it's better to bring them, it has the necessary kitchen utensils, although the plates and glasses are plastic because the living room, dining room, kitchen and pool are in the same place, in general I recommend Juan's accommodation.
David
Excellent, 1 year ago
A good option to rest and get together with family
Diana
Excellent, 1 year ago
Very quiet and pleasant stay
Pamela
Good, 1 year ago
The place is great! The pool is really nice and very clean. Thank you!
Carlos
Excellent, 1 year ago
Everything was great! Super comfortable, the pool was great! would come back
Roberto
Excellent, 1 year ago
An excellent house, really beautiful
Claudia Gabriela
Excellent, 1 year ago
Everything was very nice, everything exce
Alfredo
Excellent, 2 years ago
A good option for a getaway close to town. Very spacious and very clean home. Very smooth communication with the host. We will definitely repeat
Danis
Excellent, 2 years ago
Beautiful home and the pool was amazing!! Love the way the kitchen was open to the living space and the pool. What a great place! We had a great family time here!! My granddaughter said her favorite day of our vacation was when we stayed at the pool house all day 😊 and went swimming all day. Thank you!
Christian
Repeat guest
Excellent, 2 years ago
I would like to highlight the availability of señor Melesio who responded very quickly to our needs.
Alfredo
Excellent, 2 years ago
Great place! A big kitchen with a nice view to the dining room, living room and pool!
Isabel
Excellent, 2 years ago
Everything excellent!
Ozuany
Excellent, 2 years ago
Juan is very friendly and excellent host. he stays attentive and very willing to what you have a great stay at his property. Everything is in perfect condition,clean ,cared for and tidy. It has an extensive list of rules , which if you read carefully, are basic rules of coexistence and care and respect that do not cost any work. The only thing that I had not touched on any other property in several years that I have using AIRBNB,is the use of cameras inside the property (living room, kitchen, pool) I understand that it is by care of it, but if we feel like monitored and not free. from there out, everything is excellent .
Alejandro
Excellent, 2 years ago
It is an excellent place to spend with friends and family! The location is good as it is close to super markets and especially African Safari.
Cynthia
Excellent, 2 years ago
We were very happy, thank you very much
Omar
Excellent, 2 years ago
Very good service,excellent service
Mary Sol
Excellent, 2 years ago
We had a good time in this house the pool. This calientita should only be asked to take the boiler. Juan was very attentive and was aware of what we needed. The house is as seen in the photo very comfortable one bathroom per room and very close to the Africam safari.
John
Excellent, 2 years ago
very comfortable and luxury feeling place in Puebla. I would stay here again. The roads to get there are slightly confusing and bumpy for an American but don't let that stop you, they are incredibly friendly and ready to help. loved our stay here.
Lourdes Sofía
Excellent, 2 years ago
Everything is very nice, the heated pool in a gated area that shares space with living room and kitchen, access to the bedrooms is outside the pool area but the rooms are comfortable, they have TV (we don't occupy all of them) and bathroom except for one, all very clean, the gentleman who greets you (Mr. Melesio) is very friendly, he gives you local numbers to buy things since they are removed... and punctual at the time of use of the pool and at the time of use of the pool and in their closure from 9am to 9pm (it is not possible to use it before that), we were at ease, the inconveniences... the arrival and departure time is not flexible, it is very strict on that, it is described that there are no towels and to be a space with a pool is not useful, I requested support for that and they took us towels, there are no toilet or other details in bathrooms, due to size, kitchen instruments are missing. I don't love that you have to go out into a kitchen-dining room and pool, it only fits 2 cars. We were 6 adults and 3 children. It's five minutes from Africam Safari :)
Renee
Excellent, 3 years ago
Right next to the zoo 3 mins drive by car, very convenient location in very convenient location!
Valery
Excellent, 3 years ago
Juan is a very attentive person and was attentive to our stay at all times. The house is very clean and very pleasant to spend time as a family. I recommend it. It ensured a very peaceful and enjoyable stay.
Nestor
Excellent, 3 years ago
Excellent option for families, very comfortable and pleasant as well as spacious. We would definitely stay here again.
Daniel
Excellent, 3 years ago
Juan was very attentive to us and always available.
Fernanda
Excellent, 3 years ago
The place is very nice, the rooms are comfortable, it has room for two cars, and they helped us with places to order food.
Alonso
Excellent, 3 years ago
Excellent place, 100% house
Mario
Excellent, 3 years ago
Excellent host, very flexible, and the house is in excellent condition. we want to come back soon! thank you so much.
Oscar
Excellent, 3 years ago
Excellent place. We had a pleasant day. Thank you for your help. Regards!
Ketzalli
Good, 3 years ago
Very comfortable place
John
Excellent, 3 years ago
Excellent location for Africam Safari activities!!
Marisol
Excellent, 3 years ago
I loves this house so much and so did my family. I had not seen my grandparents in 19 years and my in-laws in 10. This house was great to fit everyone 13 ppl. Everyone wanted me to book another night. I also feel pictures do not do justice to how beautiful this home is. So confortable and clean. Host is super responsive, also the house keeper also a very nice and attentive guy if you need something. Pool was great. There was not one thing I did not like. Also something to keep in mind. There are local stores that will deliver groceries and food. I look forward to staying here again for days.!
Anarelly
Excellent, 3 years ago
It was super nice to be on the property those days with the family, the pool was great, the rooms were super comfortable, highly recommended to go to rest.
Mariana
Excellent, 3 years ago
The place is as shown, everything in perfect condition and Juan is very friendly. The place is beautiful and very well laid out
Monserrat
Excellent, 3 years ago
Super good service, always attentive.
Jean-Pierre
Good, 3 years ago
A very pleasant house, which could be great with a few things. We were with family for a 2-day stay in Puebla, a stop on a ten-day road trip. With small children, it is easier to have dinner at home. Despite a large kitchen that could be very friendly, We missed the minimum to share a dinner: glasses and plates worthy of the name. This seems so essential in our Mediterranean culture, that we were very surprised to discover plastic glasses and plates upon arrival. I am sure that Juan, who has understood our disarray, will bring to his kitchen the minimum of equipment, for those who wish to cook and share a good meal in this house.
Host Response
I'm sorry to hear that the plastic isn't pleasant for you. We use plastic for safety since the kitchen, living room, dining room and pool are in the same area. Using glass poses a risk of breakage which could cause someone to injure their feet. A lot of people use the house and we try to make sure that no one gets hurt or that a glass falls into the pool. That's why we avoid glass.
Pamela
Excellent, 3 years ago
Great place
Adrian
OK, 3 years ago
Some commodities didn't work
Host Response
You need to specify more. Your rating was due to what a dog put in without authorization and you were kindly asked to take it out, which you didn't do, and you were asked to pay, which you didn't pay either.
Matthew
Excellent, 3 years ago
Great house, great attention by the manager. Nice place to get away and relax with the extended family or a large group of friends.
Jorge
Excellent, 3 years ago
We liked the house very much, it is as shown in the photos. My family had a very pleasant time, so we would not hesitate to return. Also, Juan was a very friendly person and was in contact with us the whole time so that we had a pleasant stay. It is worth mentioning that the pool was something we enjoyed a lot since the water was never cold. Finally, the house is very close to AfricamSafari, so it's a plus if you plan to visit this place. For all of the above, I highly recommend this place.
Edzna
Excellent, 3 years ago
Excellent host, the house is amazing, it is very comfortable, spacious, new and with several amenities. The host and house manager are both very attentive, willing and helpful.
Gus
Excellent, 3 years ago
Everything is very good, a good host, although there were no towels for the pool and for the bathroom
Host Response
I apologize, I'll check it out.
Pilar
Excellent, 3 years ago
A very complete house, good location, very clean and great attention
Maria De Guadalupe
Excellent, 3 years ago
The place is super nice, 100% recommended to rest, very quiet and safe area, from the beginning they were very friendly, both the host and the house manager,the rooms are spacious and beautiful, we loved it 💯
Cemolu
Excellent, 4 years ago
It is very pleasant place. There is a lot of privacy in the rooms and the common area is spacious. The garden is perfect for kids, the garden is perfect
Christian
Repeat guest
Excellent, 4 years ago
We had a great time with the family, and we will have wonderful memories of it. The pool is great and the rooms are very clean.
Daniel
Excellent, 4 years ago
Great communication and was able to resolve any problem quick. Very kind and easy to work with. Great place to stay
Gustavo
Excellent, 4 years ago
IF YOU WANT TO HAVE A DIFFERENT EXPERIENCE, COMBINING SIMPLICITY, LUXURY AND COMFORT WITHOUT PAYING TOO MUCH, THIS IS THE PLACE FOR YOU
Shay
Excellent, 4 years ago
super close to Africam Safari. excellent place
Miriam
Excellent, 4 years ago
A space to relax and have a great time.
Evelyn
Excellent, 4 years ago
Excellent place and service from Juan. I highly recommend it. Secure to return
Crisanta
Excellent, 4 years ago
All the facilities are impeccable!! Very nice place 💕
Lirio
Excellent, 4 years ago
We recommend this place to stay; Juan's service as a host is excellent, and his communication is attentive, as he always makes sure that guests are properly taken care of. During our stay, we were very happy; the bedding was very clean, and overall, there is a commitment to keeping the house in excellent condition. Likewise, the service provided by Mr. Melesio, who, along with his family, is in charge of cleaning, was excellent, as they are friendly and attentive people. Thank you.
Gabriela
Excellent, 4 years ago
A wonderful place
Claudia Ivette
Excellent, 4 years ago
It's a very comfortable and spacious place. I liked the cleanliness, and the owner and the people who help him are very friendly and helpful.
Sophia
Excellent, 4 years ago
Beautiful house. Very clean and very comfortable. We loved the kitchen and the swimming pool area. It's just 5 minutes from the safari. And secluded from everything. A very quiet area to rest. The host is very helpful. And she responds very quickly. The rooms are very comfortable; they all have a bathroom, TV, and Netflix.
Mary
Excellent, 4 years ago
The perfect place to relax; the cleanliness is good, and communication was always good. Juan is an excellent host; we would definitely love to come back. Recommended 100%
Sahi
Excellent, 4 years ago
Juan is a great host, the stay is what is expected and more, pleasant, clean and comfortable, in addition to good taste.
Fran
Excellent, 4 years ago
Everything is great !
Daniel
Good, 4 years ago
Very clean place and very friendly owner would definitely love to come back
Andrea
Excellent, 4 years ago
A beautiful house, the pool was very nice. The host is very friendly and always attentive. Highly recommended!
Verónica
Excellent, 4 years ago
Juan was very attentive to the arrival, during the stay and when leaving, thank you thank you thank you thank you.
Victor Manuel
Excellent, 4 years ago
Excellent place, comfortable, spacious and clean. Juan is very kind and was always attentive to any need, it is a very nice place and the pool wonderful.
Lizette
Excellent, 4 years ago
A great place to go and relax. The rooms have a private bathroom, the pool space is ideal for living together. It's perfect for a few days of rest.
Ricardo
Excellent, 4 years ago
The whole house is impeccable, the service is unbeatable. The layout of the rooms, the very good finishes. The pool and the excellent area
Michael
Excellent, 4 years ago
A true hidden gem outside Puebla City, perfect for families and/or friends who want to relax. The house is as shown in the pictures and the host was exceptional. The place is about 30 minutes away from the center of the Puebla but has close by mini markets and restaurants that deliver to the place for 5 extra pesos. Communication with the host was easy and Sr Melesio was very helpful. My family truly enjoyed the place, it’s pool, the kitchen set up, the comfortable beds, the privacy and outdoor space.
Graciela
Excellent, 4 years ago
Everything excellent!! Beautiful house, very clean and super comfortable
Erika De La
Excellent, 4 years ago
Everything super great! Recommended for being very very close to the safari!
Ricardo
Excellent, 4 years ago
Very attentive, super good communication and always pending. Thank you Juan!
Mayte
Excellent, 4 years ago
Everything was great, service, cleanliness, operation. Good place to spend time with family or friends
Ulises
Excellent, 4 years ago
Perfect stay to enjoy with family and friend!
Josue
Excellent, 4 years ago
The attention was very good, the host was super friendly... and attentive to concerns regarding the accommodation.
Julio Cesar
Excellent, 4 years ago
Excellent service! Everything is timely, cleanliness, safety and comfort 👍🏽
Giovanna
Excellent, 4 years ago
The accommodation is very well located, the service is very good whenever we need it and everything is in excellent condition, just like the photos! Juan was super attentive to the questions that came up! Thank you!
José
Excellent, 4 years ago
Excellent place to go with family and friends, no matter the weather since the common area is roofed. Very safe
Rodrigo
Excellent, 5 years ago
A beautiful place to rest and enjoy as a family. The house is very nice, very clean, the bedrooms and bathrooms are super clean, clean sheets and clean quilts. The pool with an excellent temperature all the time and roofed for the kids to enjoy all day. The host with excellent availability and kindness, respond immediately and give a solution if anything is offered. I would book it again because it is just like in the photos. We loved it!!!