Lourdes

Reviews

100 total reviews

91% rated 5★

100 reviews

4.88

2015–2025

100 reviews

3BR Condo in Veracruz

Fernando

Excellent, 1 year ago

Everything was super comfortable!!! Everything was perfect

3BR Condo in Veracruz

Juan Manuel

Repeat guest

Excellent, 2 years ago

Excellent place with a prime location and incredible view. This is the second time that a group of friends have stayed here in the last 2 months, and it's worth spending time together. I highly recommend it, and I must say emphatically that the best thing about that place has a name and it's called Ofelia. She is the kindest person and takes care of us and feeds us with the best seasoning and warmth. That helper lady is a mega plus.

3BR Condo in Veracruz

Juan Manuel

Repeat guest

Excellent, 2 years ago

Large apartment and very well located. The area is very good and has attractions around it. Mrs. Ofelia, who helps with the cleaning, is a great plus when renting that apartment. We'll be back soon

Excellent Lourdes, exemplary communication. The place is wonderful, as always. Ofe is the best, a person dedicated to his work. We left with a great taste in our mouths. This is the second time we have stayed and we will return.

Host Response

Thank you. You're always welcome.

3BR Condo in Veracruz

Carlos

Repeat guest

Excellent, 4 years ago

Great experience as usual.

3BR Condo in Veracruz

Alejandra

Good, 4 years ago

Good area, clean and very familiar

Excellent view and location. The apartment is very spacious, it is very comfortable, safe and very clean. The photos show only part of how beautiful the place is. It is very well equipped and has all the amenities and more. The beds are super comfortable, and despite being located on a very busy street, you can't hear any noise, just the ocean. In addition to that, Ofelia was always available for anything we needed and was very kind to us. Definitely 5 stars.

3BR Condo in Veracruz

Carlos

Excellent, 4 years ago

This place was great. The Security was great

The place is simply one of the best Airbnb’s in Veracruz. The house keeper is very knowledgeable and will take of every/any small detail during the stay. She ordered and cooked fresh fish which was spectacular. We ran out of water and she took care of it. She even invited our nanny out for ice cream and cooked a traditional Veracruz breakfast for Mother’s Day for me and my family. I am from Veracruz and I can say the location is the best. I would highly recommend for foreigners. Close to a mal, ATM and a huge grocery store.

A very recommended place, the apartment and the building are very clean, it is on the 14th floor so the view is spectacular, do not worry because it has an elevator you do not walk anything, it should be mentioned that the mattresses of all the beds are delicious breaks very well, good towels, good sheets, it has everything you need, Ofelia is very attentive and resolves everything you need!! I highly recommend the accommodation, only one detail the pool is beautiful and with a beautiful view of the sea but it is very cold, we could not use it any day! The location is great in the mouth of the Rio, a good place to move anywhere and there is everything nearby.

3BR Condo in Veracruz

Alejandra

Excellent, 5 years ago

Excellent and highly recommended

3BR Condo in Veracruz

Carlos

Repeat guest

Excellent, 6 years ago

A truly great experience. The perfect place to have a great experience in Veracruz.

3BR Condo in Veracruz

Fernanda

Repeat guest

Excellent, 7 years ago

Lourdes' apartment is impeccable, excellent service, super clean and very well located, she is a very attentive and super helpful hostess. I recommend it 100%. It's super comfortable and very well maintained. The pool facilities are also excellent. She is a very polite person.

Host Response

Thank you very much, come back to this your house whenever you want!!

This is the second time that we stayed at Lourdes's place, and as well as the last time everything was incredible. The apartment is comfortable and perfect for families, the location is unparalleled if you like to go shopping, jogging or just enjoy the view of the sea. The person who helps out at the apartment is truly exceptional. I would definitely stay there again.

Host Response

Thank you very much!! We will always be super happy to have you back!! This is your house!!!!

It's not the first time we spent New Year on an airbnb and the previous ones I can say that I was definitely coming back, we chose this one because of the good comments and the excellent ratings I had however for our bad luck, there were several points that definitely make US NOT WANT VOVER 1) Our biggest complaint is this: when looking for places to spend New Year we were looking very specifically for a place where there was someone to help us prepare the food throughout the day and did the cleaning on a daily basis, as we spent other ends of the year on other airbnbs and we had always looked for the same and until this time we had never had any problems. Seeing this option and contacting Lourdes, the host, my first SPECIFIC question was that, that if there was someone to support us with food preparation throughout the day and that if it had an extra cost it didn't matter (we paid) but that didn't matter much to that and you know how it worked on her Airbnb, for which her literal response was: yes, IS OF and IS already INCLUDED IN the PRICE. What do we mean by that? That Mrs. Ofe would help us prepare the food and that there would be no extra cost. Well NO, arriving at the apartment, the lady received us, she helped us to keep things from the super and ready, I let us know that it was already leaving, of course we were surprised since we expected it to help us prepare the food however we did not give importance, thinking that the next day I would come to help us with breakfast and other things, however to our surprise it was not like this, I arrived approx 10:30am, for which the fares of the day before we also had to wash them us because she did not arrive. When she finally arrived, we asked her about making us food and her answer was no, that she didn't make food, only cleaned. If we wanted her to cook, there would be an extra cost. I immediately wrote to Lourdes, to which she replied that I had told her that I had no problem paying. SO THAT'S THE ANSWER??? Of course, the point wasn't the cost. The point is that SHE TOLD ME SOMETHING THAT IN THE END WASN'T TRUE (and there are the messages written by her). It was very uncomfortable since of course we noticed that Mrs. Ofelia does not like the fact that we were upset why Lourdes told us something that was not true. 2) After knowing that Mrs. Ofe only did the cleaning, I asked Lourdes the time that Mr. Ofe had to know what time I would arrive to wash the dishes from the previous day and be able to cook breakfast, Mrs. Lourdes replied that from 9 to 2, because on the first day I arrive approx 10:30 the second approx 12pm and the third (the day we were already there) that day if I arrived approx 9:30 just because I knew it was already our departure There were clearly two days that we were waiting to arrive at the agreed time and better we decided to start with the cleaning of the kitchen because she was not arriving. TERRIBLE, because it turned out there was no food and no full cleaning. On the second day, he did NOT do the full cleaning. He did not wash 1 bathroom and did not clean 1 entire room. When I wanted to use the pans in the afternoon for dinner (after she washed them in the afternoon), they were dirty. On one occasion, even with her present, I showed her that they were dirty and she saw me wash them again. It's not like I had cooked anything with a lot of grease to make it super difficult to cook. 3) Lourdes told us that the pool had weather, that they didn't always take it, that it depended on the weather and we were aware of it. Being already in the pool we asked a maintenance young man that if there was the possibility of turning on the weather and his answer was that he would have done it with all the pleasure that: one of the pools does not have weather and that the other pool already had several months broken down, one more thing that WAS NOT TRUE within the conversation with Lourdes. *The part of the beach where the apartment set is has a very close drainage exit so the sea has a bad smell, even in some parts of the pool you can perceive. We know that this does not depend on Lourdes. I'm just adding it as a comment. And since the point is to provide an objective review for future travelers, there are also the positive aspects of our stay: 1) The view is very nice 2) You have everything you need to set a nice table for a New Year's dinner (white tableware, glasses, drinking glasses) 3) You have everything super close, the super a few meters away, shopping mall, restaurants, the famous coffee of the great parish 10 minutes by car 4) The climate control works perfectly I wish Lourdes is more specific with your next guests to avoid this type of misunderstanding and be able to make a much more pleasant stay. Excellent year

Hello! My family and I stayed at Lourdes’ place for a few days. I highly recomend the apartment. It is located in one of the best areas of Boca del Río and close to downtown Veracruz. The place is clean, well organized and it is run by a wonderful lady, Ofelia who will help you with anything you might Need. She is kind, trustful, helpful and great cook. The building has security personnel and everybody was amiable. Great place to stay!

Host Response

Thank you very much !! We will always welcome you with open arms!’n

3BR Condo in Veracruz

Yuliana

Repeat guest

Excellent, 7 years ago

Excellent service, really well located, the apartment is very nice, and the service is very good. I loved it. I will definitely go back there.

3BR Condo in Veracruz

Diego

Excellent, 8 years ago

The apartment is just as you can see in the photos, very good view, I'll definitely be back !!!

3BR Condo in Veracruz

Alfonso

OK, 8 years ago

An excellent location and attention, clean and spacious place

3BR Condo in Veracruz

Mariana

Repeat guest

Excellent, 8 years ago

This is the second time we've stayed there! And again, everything was excellent. Ofe is very helpful and kind

Host Response

thanks, come back soon

3BR Condo in Veracruz

Mariana

Repeat guest

Excellent, 9 years ago

L and Ofe are very attentive, helpful and very willing. The security at the place is excellent and the staff is always willing to help. The PH is very nice and comfortable, and the common areas are very nice.

3BR Condo in Veracruz

Alejandro

Repeat guest

Excellent, 9 years ago

Our stay was very comfortable and pleasant. Totally recommended the depto, all the amenities, in a very good place, next to the beach, Ofe the lady who helps with the best disposition and very good people. Everything is excellent

3BR Condo in Veracruz

Javier

Excellent, 10 years ago

Amazing apartment, super spacious, lots of light, a few steps from restaurants, bars, malls, beaches, etc. Everything works perfect, air conditioned in perfect condition, full kitchen, hot water, clean and functional bathrooms, etc. We will definitely return very soon. Ofelia took care of all our needs, from breakfasts to recommendations. He is a very polite and helpful person, he arrives very early in the morning and likes to serve guests as family. Communication with Lourdes was very easy and fast. 100% recommended.

Host Response

thank you,that good to you and that good that you remember Ofelia who is really extraordinary,if you come very soon,here is your house in Veracruz,to such beautiful people it is a pleasure to receive

3BR Condo in Veracruz

Marilyn

Excellent, 10 years ago

The host was very attentive and caring, the location was perfect. Everything we needed was right there including the beach. We had a great experience .. I highly recommend her place.

Host Response

Thank you!! Come back anytime!!! My pleasure to stay!!!

3BR Condo in Veracruz

Liz

Repeat guest

Excellent, 10 years ago

The place is perfectly located, as shown in the photos although larger, we had three wonderful days in the apartment. I didn't get to meet Lourdes, but she made sure we had everything we needed. Ofelia, the housekeeper, is a lovely person; she takes care of everything for you. It's a great option for staying.

Host Response

thank you Ofe told me how incredible they were,a pleasure your stay

3BR Condo in Veracruz

Carlos

Repeat guest

Excellent, 10 years ago

I can only describe it one way... A dream come true. We had a wonderful experience. The description of the penthouse does not do it justice as it is very comfortable , spacious and with a SPECTACULAR view of the beach. I lived in the port for 23 years and now that I'm back after a long time, I rediscovered it I thank Lourdes for all the facilities that I provide so that we have lived a dream vacation. The location is unbeatable and we will definitely return Separate mention is the service received by Ofelia. Someone who devotes to you

Host Response

thank you, we hope you'll come back soon and that you're happy with everything,we look forward to seeing you again

Very nice and clean apartment! The location is perfect with everything you need very close by. The pool is also amazing and the security and maintenance people are very attentive and available to help. We stayed 5 nights and we were all very happy. When we return to Veracruz, we know where to stay without a doubt. The cleaning person who comes every day was always there and was also very willing to help us. Thank you Lourdes for making us feel at home!

3BR Condo in Veracruz

Alejandro

Excellent, 10 years ago

Veracruz is a great place to vacation, the apartment is very large and in excellent condition, everything corresponds to the description of the listing, the location is unbeatable since it is in the best shopping area, next to restaurants, grocery stores, etc. The security is excellent during 24 hours a day, from the entrance to the parking lot and the apartments, the person who cared for us very kind and with an excellent service attitude, every day I show up in the morning to help us and do the cleaning of the apartment. Thank you very much Lourdes for this pleasant experience, I highly recommend your property and service.

Host Response

thank you for your review,I repeat the only thing I have heard from you and your family are nice and positive things,welcome to Veracruz whenever you want

3BR Condo in Veracruz

Alejandro

Repeat guest

Excellent, 10 years ago

Everything was perfect, they answer very fast, the lady from the house so nice. The dept was just beside three big malls, with so many places to eat and go shopping. Totally recomended!!!

3BR Condo in Veracruz

Marilyn

Excellent, 10 years ago

We were greeted and welcomed by the very friendly and accommodating maid who only spoke Spanish. Luckily, I know a little, therefore, I was able to communicate with her on the behalf of my 5 retired friends. She just could not do enough for us. She came every morning after 9:00 and began cleaning up after us. We have never felt so pampered! A couple times, as we were in the process of preparing breakfast, she cheerfully took over which was much appreciated by the current cook. We only found out on departure, that she does catering. I can not say enough good things about her. She also arranged for a tour guide and transportation for us to visit the surrounding areas on 2 full day excursions. It's a beautifully appointed and spacious penthouse located on the beach,in a very upscale neighborhood, with a mall next door and across the street and a giant grocery store which was quite convenient on our many trips there for necessities. Local transportation can be found on the street in front of the condo. Jose, one of the guards who spoke English, was also very helpful and friendly throughout our stay. The penthouse is well equipped with whatever is needed to prepare meals, along with spices, coffee, and whatever is left over from previous guest. There are plenty towels, both for the beach and personal use. Also present are toiletries. The refrigerator produces filtered water, or it can be purchased across the street at the grocery store. We would definitely recommend this beautiful penthouse to anyone. We would definitely book it again. Best ever place and service!!!! Thanks Lourdes for being such a wonderful host. :0)

Host Response

thank your ,is my first time in this,of cuorse i tried to do better for the next time,,i put more photos.and everithing,i i tried to be my best,

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