Isabel
Reviews
Superhost32 total reviews
91% rated 5★
32 reviews
4.81
2022–2026
32 reviews
Andrea
Excellent, 2 months ago
I loved the place. The stay was super nice. The staff was super friendly and always attentive. Isabel was very nice and clear about everything. The rooms and the entire complex are 100% recommended. The truth is that it's a place where you can have a super comfortable time with your friends if you go as a group. Also, the kitchen is an option that they offer you, and it's totally worth it. Everything is very tasty. I hope to return. Thank you very much for hosting us.
Juan
Excellent, 5 months ago
The stay was very enjoyable, Armando and Isabel made everything go smoothly, beautiful place to stay, I will definitely come back
April
Excellent, 6 months ago
We love this place!! Can’t wait to go again!
Shawn
Excellent, 9 months ago
Amazing location for a big family getaway. Stunning views from anywhere in the main area from sun up to sun down. Armando and the staff were absolutely outstanding and were great with the kids. One night while we were there we came across newly hatched baby turtles that were making their way to the water which was really cool. We recommend the chef. The food was outstanding Would definitely stay there again. One of the best vacations we have had. .
Host Response
Shawn, it was wonderful to have your family at home. A house is made of bricks, a home is made by people, and you left us with pure good vibes!!!! You know that here you have your resting house, your beachfront house, and we will continue to maintain it so that when you return you will find it just as beautiful
Andrea
Excellent, 10 months ago
EXCEEDED EXPECTATIONS. We had a group of 18 from the U.S./Utah, and this worked out PERFECTLY. Its basically a resort, with a full staff attending you. Armando runs the show and he does amazingly. He speaks english perfectly, and with his staff took care of food, refreshments, making our beds everyday, laundry, everything you could ask for. The rooms are beautiful, the location is unparalleled. Beach was amazing and about 30 yards from the infinity pool and group house which has a kitchen, dining room, group bathrooms, fridge, freezer, multiple gathering spots and amazing atmosphere. We will definitely return. These guys are amazing, the area IS WAY BETTER THAN PUERTO ESCONDIDO, and still only about a 12 minute drive so you can go in a shop when you want. The date palm orchards its tucked behind are awesome too. Everything you could want for a group/family retreat.
Host Response
A wonderful group, especially polite, and we were very happy to welcome them and help make their retreat go very well. Excellent and fluid communication so that everything required could be provided. We look forward to seeing you soon. We have experience in serving large groups and have hosted different types of retreats: artistic, business, religious, sports, yoga, etc. We thank you as a team for having selected our ad as we are superhosts for the effort and coordination as a work group over several years.
Rodrigo
Excellent, 1 year ago
During the stay we felt at home at all times, the cleanliness, food and maintenance that has been given to the place is noticeable. Coordination with the people in charge of the place was correct and always friendly, with the intention of resolving the requirements we made. Highly recommend!!!
Gerardo
Excellent, 1 year ago
A real treat, the service team makes you feel at home; Isabel is an excellent host
Ryan
Excellent, 1 year ago
Great stay! The chefs and service was incredible.
Javier
Excellent, 1 year ago
Isabel and her team were absolutely outstanding. We were a large group, and their exceptional service and warm hospitality made our stay truly unforgettable. The house is perfect for big groups, offering top-notch facilities like Padel, volleyball, and tennis courts. It’s the ideal spot for a memorable getaway. We can’t wait to return!
Maximiliano
Excellent, 1 year ago
Amazing place to stay. House is beautiful. Private beach, pool, grill spa. You have everything you need here without leaving the place. Stuff is amazing, Armando is very helpful and commands all of them in a perfect sync. Osman the chef cooks amazing meals. Ana knows everything you need before you. Claudio and Javier keep your drinks full the whole day. Honestly, way more than what I expected Super recommended!
Eugénie
Excellent, 1 year ago
The house was a real paradise on earth. It is more than useful to rent a car as nothing is within walking distance and taxis are expensive. The staff was perfect, attentive and always attentive. We had a wonderful vacation.
Norenda
Good, 2 years ago
The house is located in a privileged place, you have spectacular view of the Sea, large Alberca, the2suites with great air. Only the Bungalows we suffered a little as it was quite hot and they only have a fan. Everything else was excellent. The chef cooked rich and the staff were always attentive to our needs. Thank you very much
Amber
Excellent, 2 years ago
We took a family trip here with around 20 people and this house accommodated us perfectly! The staff was accommodating, and we never needed anything! Upon arrival they had lunch available for us which was perfect because we were all hungry from traveling. The beach is private and absolutely beautiful! They had volleyball nets set up on the beach which was lots of fun! The pool was wonderful as well and we had a bartender available to us everyday, all day. Just as a heads up, only the two master suites have ac. It was not a problem for us because it cooled down at night and each bungalow has a ceiling fan and a rotating fan, so everyone was still comfortable. I would definitely recommend this house for your large group gathering! Thank you to the staff for your great hospitality.
Javier
Terrible, 2 years ago
An amazing house, but they sell it to you as a luxury experience and we never got it. It says it has air conditioning and there was only 2 rooms out of 10. The food was horrible still paying a lot for a “Chef” and the unkind and helpful service. Lovely Isabel and Armando and they always tried to help us with everything.
Host Response
It was a difficult and disorganized and dirty group. Of the total of 25 people we agreed to only charge 18 for the budget they brought. They paid for the cooking service but not the right money to prepare food for 25 people so they were giving it little by little they had to prepare as best as possible. Dropped and dirty towels in different rooms. They connected a car to the outlet of the house. They broke a laja stone record for bringing the cart closer to a room! The cost of the kitchen service was 156 pesos per person per day.
Jesus Aaron
Excellent, 2 years ago
Excellent service from everyone in the house, Armando was very helpful, she was very attentive to all of us, she helped us make reservations and everything we asked for was resolved. The house staff gave us excellent attention, Ana always attentive to what we needed. Chef Alan and Brenda took great care of us and ate delicious food. Jorge prepared very rich drinks for us, he treated us very kindly. Claudio is very noble and very willing. All staff an excellent, attentive, friendly and helpful treatment. Very happy we were with our stay.
Host Response
Aaron we are hardworking people who like to serve the client in this great beachfront paradise and we send them a sincere THANK YOU. Here they have their home for rest :) 😉
Jaime
Excellent, 2 years ago
Casa Staa is an excellent place to stay for groups and has an outstanding mix of amenities that would appeal to any reasons for a visit to Puerto Escondido, OA, MX. The onsite concierge, Armando, was a wonderful resource and helped coordinate rides to/from the airport in Puerto Escondido to the Airbnb for multiple guests that arrived at different times. All the staff contributed to a wonderful experience, the chef's service was fantastic and they worked with the group to actively customize the menu for each of our dietary needs/restrictions. The concierge was able to help coordinate reservations for the group and suggested some amazing experiences that I would highly recommend to anyone: Ruupiil Fabrica de Mezcal, Mezcal tasting/distillery tour; Nativo Surf, Surf Lessons. I highly recommend Casa Staa and would come back again!
Host Response
Thank you very much, Jaime. We are a group of collaborators who work together as a team for the guests of Casa Stáá, which in Mixteco means to breathe, and we surround the guests with Mexican hospitality and the essence of the beauty of Puerto Escondido.
Baptiste
Excellent, 2 years ago
Casa Staa is an AMAZING place to stay on the Oaxaca coast with large groups. The house itself is very nice, with incredible ocean views and plenty of space for everyone. The paddle tennis and tennis courts are great. The rooms are very clean and have a lot of privacy. The service provided by the team was perfect. Before our arrival, Armando and Isabel helped us a lot in preparing the trip by preparing the menus, transportation, and all the additional services we needed. During our stay, Armando was the best, being super attentive and unobtrusive at the same time. I recommend this house 100%.
Bruno
Excellent, 2 years ago
Amazing stay for a big group. The staff was fantastic, super helpful in finding things to do, tour companies to show the group around, and rental companies to get us what we needed. The food was great too
Jesus Gabriel
Excellent, 2 years ago
it was a wonderful stay, the beautiful house, the attention of Isabel, Armando and the excellent staff, the delicious food, just like the photos with the house... we will definitely return
Sean
Excellent, 2 years ago
We had a wonderful vacation! It was a family trip with children, parents and grandparents. We spent a lot of time in the pool and on the beach but also lounging and using the hot tub. Armando and the staff are fantastic! They prepared great meals and took exceptional care of us! Everyone of us loved our time there!
Katya
Excellent, 2 years ago
The staff was amazing, the house is beautiful, is just a bit far from town and not much to do around it, I found it a bit expensive but overall was a good experience
Host Response
Katya and her family are an excellent guest, totally recommended and a nice person and very good communication.
László
Good, 2 years ago
Pros: The house is very nice and spacious, access to the sea, cleanliness in the rooms, service staff, sunsets. Everything is beautiful, like any beach in the Mexican Pacific. Cons: I'm very sorry for the cost of the property, maybe it's not the host's fault that Puerto Escondido is over-valued. What is a fact is that it should include the cost of the cook and other services for the same value, since being adding costs and extras felt very tedious and of a high value. The cook has a very greasy kitchen arrangement and lacks a very greasy kitchen and lacks season. We had a lot of trouble with the ATVs we rented, I don't recommend washing them. Overall it was a good experience and except for those details I would put an 8 out of 10 as a final qualification. Thank you, and I hope that this feedback will be taken constructively to improve the experience for future guests.
Ryo
Excellent, 2 years ago
A beautiful house.... with a super relaxing ocean view... the unbeatable facilities complemented by the spa area!! and the staff service starting with Armando is 10de10. Always something to do in the house... the pool is huge... playing volleyball or beach football... GREAT property on Airbnb
Alexa
Excellent, 3 years ago
The service of Isabel, Armando and all the staff is incredible, they are always on the lookout, very friendly and helpful at all times to coordinate, transfers, meals, tours, massages, etc. The house is very nice, the photos are short, we really enjoyed it, I recommend it 100%, it's totally worth it! The only important issue to consider is the number of mosquitoes, which is totally normal and cannot be modified, because it is surrounded by nature, so that you can contemplate it and go with insect repellant because they are intense!!!
Host Response
Thank you Alexa for choosing Staamexico your home in Puerto Escondido, you are lovely.
Gabriela
Excellent, 3 years ago
The place exceeds expectations! Impeccable! Wonderful service from Isabel, Armando, Anayeli, Ana and Jorge. Omar the chef's food is delicious! Thank you for your willingness and dedication to make us feel at home. More than happy! We'll be back for sure! Thank you for everything, Casa STÁA!
Host Response
Gaby is a guest that we should all host, good communication, nice person, excellent group
Jasmine
Excellent, 3 years ago
Fantastic accommodations, excellent concierge, chef prepared meals & refreshments, diligent hard working cleaning staff. Overall excellent stay, and we would certainly return! Thank you!!
Host Response
Thank you Jasmine for choose us as your house in Puerto Escondido!!! We would take care of it until you return Casa STÁA Oceanfront Luxury Home
Walter
Excellent, 3 years ago
Absolutely beautiful location and an amazing structure. It is hard for photos to fully show this palapa building, the location with pool and beach, the spa and 8 casitas surrounding the spa. The concierge, Armando, provided excellent connections for our day trips. We used the chef and the food excellent. Omar was a master at preparing seafood.
Carolina
Excellent, 3 years ago
Isa! Your house is amazing, we had a great time, all the facilities were impeccable, the service was more than excellent, the food was delicious and they were attentive to everything at all times! I wanted to thank you and your team for everything, a really more than perfect stay, we will definitely be back! Whether with friends or family, you really won't regret it! An all-inclusive hotel can't compare to the service you'll receive at the house. The beach seems private for the house, it's almost just for you! The pool is a really good size, very comfortable beds, there are so many rooms that you can accommodate as you wish, for hanging out there are hammocks, armchairs, dining rooms and lounge chairs... there's not enough time to use all the spaces, future guests won't hesitate, their stay will definitely be unforgettable
Host Response
Carolina, thank you very much for choosing Casa Stáa as your beach house in Puerto Escondido, and likewise, you are a highly recommended guest with a lot of light. See you soon…
Luz
Excellent, 3 years ago
Isabel is an excellent Host. She was always available and met all the group's requirements. The house is beautiful and the team that serves with an excellent service attitude, especially Armando ( Concierge ) and Eucario. Thanks !
Diego
Excellent, 4 years ago
Airbnb community, this residence is everything that is published. Excellent location, excellent staff service, the kitchen in the house is perfect and very tasty. I highly recommend Casa Staa.
Mar
Excellent, 4 years ago
Excellent host! Everything we needed was taken care of without any problem. We were in contact the whole time to have the best possible trip.
Lily
Excellent, 4 years ago
Amazing place for a group in a beautiful setting in Zicatela! The staff was incredible. Particularly want to give a shout out to the chefs - the food blew us away!
Host Response
Thank you Lily we have been working as a team for give great moments to our guests in casa Stáa. We will be taking care of your house in Puerto Escondido for when you come back.