Erick M
Reviews
31 total reviews
90% rated 5★
31 reviews
4.90
2022–2026
Cleanliness 4.9
Accuracy 5.0
Communication 5.0
Location 4.8
Check-in 5.0
Value 4.8
31 reviews

Nick
Excellent, 6 months ago
Erick’s property was wonderful. He is very very fast to reply to all messages. His property seems like a luxury condominium. It is a large and very spacious place. The security is the best we have ever seen. The police even helped us with the doors. We slept in the smaller room. The bed was extremely comfortable and the air conditioning was very cold, the way we love it. The pool is very nice. The water in the shower gets very hot, if want that. His WiFi is excellent and very fast. We had a great stay.

Asle
Excellent, 1 year ago
A really great place to stay in Tulum. Located between the beach and the center of the city. We used the bikes a lot to get around. Many nice restaurants very close to the apartment.
Host Response
Muchas gracias por sus buenos comentarios, nos encanta recibir gente de todo el mundo y que nos dejen notas como las suyas

Sonia
Excellent, 2 years ago
Well located, close to the Hotel Zone, but super quiet The apartment is spacious, bright and with everything you need We had a great time
Host Response
Gracias por tus buenos comentarios, nos encantó recibirles.

Amy
Excellent, 2 years ago
The place is a lovely, clean two bedroom two baths! It is actually nicer than the airbnb pics! Alberto, the property manager was my contact and he was a great communicator and got things done! He was available to change the potable water regularly and some other maintenance issues! All in all a great stay in a lovely apartment! I enjoyed the month immensely!
Host Response
Amy, it was a pleasure to have you with us, thank you for your good comments, see you next time.

Izaa
Excellent, 2 years ago
Everything was excellent, a very kind and attentive host, I would definitely stay there again.
Host Response
Muchas gracias por su visita Izaa, son excelentes huéspedes y nos encanto tenerlos con nosotros.

Branden
Excellent, 2 years ago
Great place! Thank you for everything
Host Response
Branden, it was a pleasure to have you with us, thank you for your good comments, see you next time.

Cheryl
Excellent, 3 years ago
Stunning place! Very well kept. Clear instructions on how to access everything. Great communication. Excellent location. The bicycles were a plus on getting around town. This is our second time to Tulum and would highly recommend Erick’s place especially after you get to know the area.
Host Response
Thank you for your good comments, we loved having you with us. You are always welcome. Thanks again!

Melinda
Excellent, 3 years ago
Amazing place! Host were great!

Meagan
Excellent, 3 years ago
We absolutely loved our stay! The condo was spacious, clean, stylish, and safe. The location was great — in between the beach and downtown. Nice communication and recommendations from Alberto, too! Would definitely stay at Omara again.
Host Response
Thank you for your good comments Meagan, we love to know that you had a good time with us, that is our main objective. They were equally excellent guests, we look forward to seeing you again whenever you like.

Gilbert
Excellent, 3 years ago
The AirBnb is in a great location, lots of stores close by, very close to downtown Tulum and the beach. Everything was very clean, very welcoming. Beto the guy that takes care of the AirBnb was very helpful, he provided detailed instructions about everything that had to do with our stay, and was also very helpful on letting us know what activities we could do in Tulum. He was very responsive to any questions we had, overall our stay at this AirBnb was amazing, we had a few hiccps but nothing major. I would recommed the stay here, beautiful place surrounded by the jungle. Me and my family will for sure be coming back!
Host Response
Thank you very much for your good comments Gilbert, they are a wonderful family. We loved having you with us.

Cidney
Good, 3 years ago
Very delighted with the stay. The only bad thing was the works, but I'll let us know and I try to comfort us. The apartment is very nice and clean and very good central location.
Host Response
Gracias por tu evaluación Cidney, en Omara nuestros huéspedes siempre tienen la razón y eso nos compromete con ustedes para su próxima estadía, nos encantaría que las obras no afectarán a nuestros huéspedes, se deben al crecimiento acelerado de Tulum y como te mostramos, están debidamente identificadas en nuestra descripción del condominio. (de hecho es una siatuación generalizada en este destino). Para su próxima visita esperamos que nos dejen las cinco estrellas.

Breanne
Excellent, 3 years ago
This condo is amazing and exactly like the pictures. It is in a beautiful community. The bikes were such a nice addition to be able to check out the area once we arrived. One thing I'd like to note is that although the pool is gorgeous, it does get little sun. Which is fine - you will just need to go to the beach for that part! Although we didn't bike to the beach (we rented a 4-wheeler), the bikes were super cute and in great condition. We were greeted immediately at check-in, with help to our room with all of our groceries and recommendations for dinner that night. This place is definitely a gem. Erick was always very timely in his responses. Beto was more than helpful when it came to any questions; whether it be a hair dryer, restaurant recommendation, or a taxi Playa del Carmen. Beto saved our life one night when we needed to order some late-night pizza! He is the BEST! Thank you - this was such a great vacation and experience! <3
Host Response
Thank you very much for your good comments, we love fun people who visit us and we enjoy helping them have a great time.

Prudence
Good, 3 years ago
Overall this was a good place to stay. It is about 2 miles from all of the action in Tulum and a short drive or bike to the beach. He has bikes for you to use, but the more we went around Tulum and the crazy driving, pot holes, etc we realized we were never going to bike. There is stuff to cook if you really want to. We didn't and there are plenty of good restaurants around the surrounding area. He has filtered water and filtered ice available through a machine in the unit, which was nice. The place feels safe and overall was clean. Obviously I wasn't in the United States, so the standards are not exactly the same. There a few little deep cleans that should happen in the showers, there was only one thin blanket on each bed so could use a bit more bedding, we only had once bath towel for 4 of us the first night and the dryer was broken. I messaged Erick about these things and had had more towels brought and a repair man came and fixed the dryer. He responds very quickly.
Host Response
Thank you for your comments, Prudence. At Omara, the guest is always right and we work hard so that you have an incredible time. We're sorry we didn't achieve five stars in your review, which is always our goal as hosts. Indeed, in Tulum the standards are not even similar to the rest of Mexico, much less with the USA since it is located within the jungle, so the climate and the hardness of the water play an important role in what you call deep cleaning by the aggressive jungle climate. However, we must assure you that we meet all Airbnb deep cleaning criteria. All your advice is well received by our team and we will try harder every day. On another topic, I must clarify that the confusion of the towels occurred due to their early arrival while the apartment was being prepared for the check-in time established in our rules, since they were provided with clean towels ready for their stay, the which were taken to the pool to hang out, this caused you to expect new towels when you received the apartment even though the ones you used were already included in your service kit for 3 nights, even so, we will have more towels available at all times. Thank you for expressing that our team took care of your towel and dryer knob change needs. We hope to have them again and earn the five stars that you as an Airbnb host know what the reviews imply for future guests. Thanks again, we have a commitment to you.

Hana
Excellent, 3 years ago
Erick’s place was just as the pictures showed. It’s in a quiet and peaceful gated community - in Aldea Zama, a 6 min drive to the beach. There are plenty of restaurants in Aldea Zama alone! And you are very close to the center of town for endless restaurant options and anything you need. Very close to a large supermarket. Erick’s assistant met us at the condo to check us in, and was very responsive to our needs throughout our stay. The apartment is very comfortable. A/C units work great, the pool is lovely, beds are comfortable. Our only complaint is we did ask for the sink to be unclogged and despite being told the plumber would come every day, the sink was never unclogged- may have been due to the plumbers availability- idk. I highly recommend staying here - great location, felt very safe, and lovely accommodations. Erick was in touch before our trip and his assistant was available to us throughout our stay so we felt taken care of.
Host Response
Thank you Hana, you are extraordinary people, the kind of guests that everyone wants to have in their accommodation. We hope to receive you again.

Diane
Excellent, 3 years ago
They set up the condo beautifully and gave us a personal welcome with A special "Happy Birthday" greeting for my daughter. It was all wonderful. We certainly recommend it!
Host Response
Thank you, Diane, you are a fantastic family.

Amanda
Excellent, 3 years ago
It was wonderful! The house is beautiful! Perfect, functional, it was perfect!
Host Response
Gracias Amanda, tu y tu familia son unos huéspedes estupendos y esperamos tenerlos de nuevo con nosotros cuando gusten.

Anne-Catherine
Excellent, 3 years ago
I just got back from a 6-night stay in Omara 209 with 3 of my friends. From the time of booking Erick was ultra available to answer my questions and help me with my bookings, including transportation from Cancun to Tulum. The place was spotless. There were several restaurants within walking distance and the hotel area of Tulum is quickly accessible by taxi. Ivan the concierge did a job of exceptional quality: he helps us book our restaurants, outings, excursions, shows, etc. I would return without hesitation.
Host Response
Anne-Catherine, muchas gracias por dejarnos tus comentarios que nos ayudan a esforzarnos para que ustedes como huéspedes la pasen genial, son unas huéspedes excepcionales y estaremos encantados de tenerlas nuevamente con nosotros cuando gusten. Gracias, gracias, gracias.

Carlita
Excellent, 4 years ago
Incredible place and attention 👌🏻

Irma
Excellent, 4 years ago
Great host, amazing apartment, great complex and amenities. Definitely we will book again.

Fabian
Excellent, 4 years ago
Super well-equipped apartment. Overlooking the fantastic pool. Perfect welcome on the day of arrival and pretty nice messages from Erick
Host Response
Fabian, muchas gracias por tus comentarios y por tu preferencia, esperamos tenerlos de vuelta con nosotros.

Mette
Good, 4 years ago
Very nice apartment. Stylishly decorated. Beautiful pool area (only 4 sun beds though) and great correspondence with Erick. We also really appreciated the bikes. They took us everywhere. 👌🏼 However the apartment is located in a growing area so, like in the rest of Tulum, there is a lot of construction going on. (Big trucks and noise everywhere.) Nothing to complain about at all when it comes to the accommodation, highly recommended, but Tulum wasn’t really our scene.
Host Response
Gracias por tu preferencia Mette, nos esforzamos para que ustedes la pasen bien en nuestro alojamiento que es lo que podemos controlar, lamento que Tulum como destino no haya sido lo que esperabas, efectivamente es un lugar en pleno crecimiento.

Jose
Excellent, 4 years ago
Excellent host, always attentive.
Host Response
Muchas gracias José, nos esforzamos para que ustedes la pasen bien en nuestro alojamiento, esperamos verlos nuevamente en el futuro.

Berhe
Excellent, 4 years ago
You guys I cannot begin to tell you how incredible this home is! Every room immaculate and beautifully decorated. In fact i might argue that the condo and property are so incredible they make you not want to leave and spend your Tulum stay indoors! Ill be staying here again for sure! 10 stars if I could give it :)
Host Response
Thank you very much for your comments that help us continue with this project. They are wonderful people.

Elizabeth
Excellent, 4 years ago
We loved our time here! The space was clean, spacious and comfortable - even better than described. We felt very safe, and enjoyed the pool every day. Our favorite dinner spot was Casa Maria on the beach, not far from the place. Also loved Mezzanine Thai on the beach, and Charlie's in town. Visiting Sian Ka'an, doing the river float and seeing the Muyil ruinas is a must. Favorite cenotes - Nichte-Ha and Laguna Kan Luum. Thanks for a great stay!
Host Response
Elizabeth, thank you very much for your comments, we appreciate them very much and we are happy that you had a good time. Also your private comments are taken into account and we appreciate them. They are a wonderful family and we look forward to having them again at Omara 209 in the future.

Danielle
Excellent, 4 years ago
Erick De Luxury Vacations was amazing! It was about 15 minutes from the main strip and about 7-10 minutes from downtown. The condo was very clean and the staff were very attentive to our needs. Albert was waiting at the condo when we arrived to ensure we found the condo safely. The condo shows as advertised in the pictures! Would love to book again when available!
Host Response
Thank you Danielle, it was great having you with us, we hope to host you again very soon.

Danielle
Excellent, 4 years ago
Great place! Beautiful condo, very clean. Well decorated and stocked thoughtfully with items. The building was beautiful, pool was also very nice. Location very accurate and was a short bike ride to the beach as well as Tulum Centrale. It was very convenient to have bikes set aside! Monse was very kind, attentive, and very quick to respond. Honestly, well done guys and would absolutely stay again, and recommend.

Kate
Excellent, 4 years ago
The apartment is very spacious and very pleasant. It has everything to spend a few days very comfortably 5min from the beach by car, everything is very tasteful and the welcome detail is much appreciated

Frida
Excellent, 4 years ago
THE BEST AIRBNB I’VE EVER STAYED IN! I was a bit hesitant to book at first due to lack of reviews, but I’m SO glad that I did. The place looks JUST as gorgeous, clean and spacious as it does in the pictures. Location is absolutely perfect as it’s super close to the town and not too far from the beach/beach clubs. I ADORED that they let us borrow their bikes because it saved us money on taxis and bike rentals. Not to mention that the bikes were super cute and trendy. Erick and the other hosts were SO wonderful and attentive from the time that I booked with them all the way through check-out. They were super responsive and genuine. They really went above and beyond to make sure that my stay was as pleasant and perfect as it could be. I could not recommend this place enough!
Host Response
Muchas gracias por tus comentarios, estamos felices de que hayan disfrutado su estancia con nosotros y esperamos hospedarlas nuevamente. Son unas excelentes huéspedes.

Estuardo Ivan
Excellent, 4 years ago
This place is absolutely amazing, location, facility and staff were just great. I would definitely recommend this to anyone who’s traveling there for the first time and of course for the returning guests.

María
Excellent, 4 years ago
Amazing place, amazing location, amazing hosts. Everything about this listing was great. Best place I have stayed in Tulum. Close to the Hotel Zone and Tulum Centro. The apartment is beautifully decorated, clean and accurate to description. They even provided bikes for me and my friends. 10/10 highly recommended!
Host Response
María, thank you very much for trusting us, your good comments encourage us to continue trying to make each one of you feel special at Omara 209, thank you very much and we hope to see you very soon. Omara Team
