Miguel

Garden Chalet for Families in Monteverde-Chalet #2 - Chalets for Rent in Monte Verde, Puntarenas Province, Costa Rica

Monte Verde

Elevated Forest Cabin for Couples -Chalet #3 - Chalets for Rent in Monteverde, Provincia de Puntarenas, Costa Rica

Canopy Studio with Scenic Views
- Chalet  #4 - Cabins for Rent in Puntarenas Province, Puntarenas Province, Costa Rica

Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience and enjoyed the place. It was our pleasure to assist you, and we truly appreciate your recommendation. Hope to welcome you again in the future! 🌿✨

Forest Family Refuge in Monteverde - Chalet  #1 - Chalets for Rent in Provincia de Puntarenas, Provincia de Puntarenas, Costa Rica

Hello Sadrine.  Thank you for your comments.  We will review the products and lights you mention and analyze whether they really need a change.  We are a little surprised by so much criticism on your part if you were only a few hours in the place, from 7:30 pm to 8:00 am.  You had time only to see the bad of the night and not the good of the day with its nature.  These days are also very busy in the area due to people visiting the place.  We hope that the rest of the places in Costa Rica have been to your liking.

Thank you for staying with us Lucas. Let's consider what he tells us. We will review the photos, the things that are indicated in the description, the comments of the other clients of the various platforms that we use, and if we conclude that you are right, we will inform the owner partners and we will proceed to make the respective changes.

Hello Julian. You let us know of your disagreement a few hours before leaving, you did not show up at the reception area to inform us. At the time we had several conversations about it. Upon receiving your complaint a few hours later, we review each point you mentioned and we conclude that it is indeed the wind. We are sorry that we did not meet your needs and we hope you have enjoyed the rest of your trip in Costa Rica.

Thank you so much. Andrea It was a pleasure to receive you

Hi Claudia. Thank you for your comments. This rainy season has been very difficult for many places in Costa Rica, which is why the humidity and cold sensation is to be expected. We do not know if you can find a place with this location, privacy, infrastructure and customer service at a better price. Still, we will take your comments into account.