Hugo

Reviews

Superhost

57 total reviews

86% rated 5★

57 reviews

4.86

2019–2026

57 reviews

5BR Villa in Jilotepec

Karla

Good, 1 month ago

Hugo's service was excellent. I would emphasize the flexibility with the times. However, although it is a very nice house, some signs of wear are already noticeable on the furniture, walls, appliances, etc. The green areas were a little neglected. It looked clean, but it was clean from several days ago. You could see some trash, like dry leaves on the terrace, dust and some cobwebs, and the screens had dried runoff water. Overall it is a quiet place to stay and the host is super friendly, but a bit dissatisfied with all of the above.

Everything was great; we only had one minor issue with the hot water, but Hugo was always helpful and available. The house was very clean and in a very good location. We had a great time.

Host Response

Thank you, Raúl, it was a pleasure to welcome you. As you could see before your departure, the water heater underwent a complete service and is now working perfectly, providing hot water adequately to all rooms at the same time. I'm very happy to hear that you enjoyed the house, its location, and its cleanliness. It will be a pleasure to welcome you again!

We booked Hugo's place in Amanali as we participated in a golf tournament at the Club. The house is located on the main road, a three-minute drive from the clubhouse. The house is in perfect condition, with a very functional kitchen, several television screens, a small garden in the back with children's games. Good-sized rooms and full bathrooms in each room. Very well lit and ventilated, excellent temperature and very clean. Highly recommended.

5BR Villa in Jilotepec

Valeria

Excellent, 1 year ago

It is a beautiful and spacious superior place, ideal for going with friends or family. Hugo is a super good host, he was always attentive and is very friendly

Hugo's house is exactly as described in the photos and in the listing. It is comfortable, spacious, and the kitchen has the basics for food preparation and cleaning. We stayed there because we were looking for accommodation inside the golf club for an event, and it was perfect, as the house is very close to the main entrance. Everything was clean and tidy. We highly recommend it for families or friends looking for a quiet and safe place to stay.

The house of Hugo is really amazing and it has all the equipment you could imagine in a real house, let for guests with full confidence. This is exceptional compared to all the houses we had tried in Mexico. The community has great facilities (golf, club house, etc) and the view is stunning. On top of that, Hugo is really a great host, providing full information et getting sure that all was fine for us. He provided for us a very quick service to solve a small issue and I have not enough words to thank him for that. Truly a must-do if you want to take a breath away from Mexico City.

Hugo's house is above our expectation. Beautiful, clean, relaxing and big. The house has everything you need. Well equipped kitchen, basic amenities, billards, and even a golf cart. The view from the main room is stunning. You can enjoy the same view from main room's bathroom where there is jacuzzi. Hugo is very kind and helpful. He promptly answered back for our questions and requests. There were not enough towels for our big group. He sent people to deliver the towels right after our request. We will definately stay here again.

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