Monica
89% rated 5★
4.8
Since 2019
2019–2026
4.8
Rating breakdown
5
42
4
4
3
0
2
1
1
0
Guest reviews
View allAmber
4 months ago
5.0
We stayed at Villa Esperanza in 2021 and stayed again recently. We loved the home and expected it would be the same, and found it even better this visit! I have stayed in a few homes in the Punta Sur area and this is my favorite. The art throughout the home makes it very special and unique. Monica was responsive, thoughtful and easy to work with for our booking. Thank you for such a wonderful stay - we look forward to a return!
Olivia
8 months ago
2.0
I wish I could give this place a better review, unfortunately, the stay really did not live up to the cost. On our first night, there were tons of small ants all throughout the kitchen. I immediately messaged the host, who initially had a very unhelpful response (blaming the issue on us having food, despite the fact that we had only checked in 3 hours prior and had not eaten any food yet and then telling us to just sweep the ants out ourselves). We eventually got the host to have the cleaners come back to spray for ants, but they continued to a minor issue throughout our stay. The Airbnb was generally not that clean when we arrived (there was a big clump of hair in the master shower drain and a dead roach on the floor). There also wasn’t enough hot water for just me and my partner to have even short showers (much less the 6+ ppl this Airbnb supposedly sleeps). The “hot tub” (it’s a bathtub) similarly would not heat up. WiFi was also super spotty (but that’s maybe expected).