Carolina
Reviews
Superhost251 total reviews
94% Excellent
251 reviews
4.92
2017–2026
Cleanliness 4.9
Accuracy 4.9
Communication 4.9
Location 4.9
Check-in 5.0
Value 4.8
251 reviews
Karl
Excellent, 3 weeks ago
Incredible Stay with a wonderful host. There’s a beautiful pool in the backyard. And if that’s not enough, you are steps away from some incredible snorkeling. The house is beautiful, designed well for families, there is a master bedroom on the second floor and on the third floor and bedrooms for the children on each of those floors as well. The space as well appointed, we are thrilled we chose to spend five days here during our vacation. It’s just up the road from the city center. A quick cab ride or a nice walk that is paved the entire way. It was an absolutely wonderful Stay and we will stay again if we return to Cozumel in the near future.
Kylie
Excellent, 1 month ago
Loved Carolina. The absolute most helpful and responsive host ever. Made sure we were taken care of. Would recommend a million times !!!
Silas
Excellent, 1 month ago
Beautiful house right on gorgeous snorkeling. My friends and I had a great time. The chef was incredible, highly recommend.
Meredith
Excellent, 2 months ago
This home was absolutely perfect for our family. It was open and spacious and in a perfect location. Walkable but quiet. The pool and snorkeling were amazing. The view of the sunset each night was incredible. Carolina made our trip perfect with guidance, suggestions and excursion scheduling. We could not have asked for more perfect accommodations
Allison
Good, 2 months ago
Carolina was an excellent host. She was fast to respond and attentive to our needs before and during our stay. I cannot say enough good things about her (I believe she manages the rental, but is not the property owner?). The home hosted our XL group pretty well considering we had a diverse mix of couples with and without kids. It was nice to have a pool and some separate spaces for those without kids. It’s worth noting that we had to eat / hangout outside because there was no central space indoors large enough to hold all of us - worth considering if you plan on having meals together. The location is excellent, offering private lagoon access as well as walking distance to many different hotel restaurants/ activities. The home was probably in its glory days in the late 80’s/90’s, and while it’s a cool property, everything shows some wear and tear and could use some updates and basic maintenance given the price and additional fees.
Hannah
Excellent, 3 months ago
We had a great stay with a group of friends. The snorkeling right from the house is incredible - do not miss this. Very peaceful space and spacious for a big group. Carolina was very responsive and helpful. The catamaran ride she helped us plan was incredible! Thank you!
Wilma
Excellent, 4 months ago
The place is a paradise; the house is very comfortable and has everything you need for a great vacation, in a very nice area of the island, and it's also private. We felt right at home. Carolina was very friendly and helpful from before our arrival. We will definitely choose this place for future vacations.
Billi
Excellent, 5 months ago
Carolina’s place is amazing. The property is beautiful, the beds comfortable and the house perfectly stocked. We can’t say enough about our stay. Carolina was amazing she lined up transportation, snorkeling, fishing and other activities. She also went out of her way to take care of us when we had a mishap. Stay with Carolina!
Ellen
Excellent, 5 months ago
We just spent a wonderful week at Casa Rojas with our children and grandchildren. The house had everything we needed to be comfortable. The stairs are definitely a feature, and we had to be very mindful of the toddler, but we managed, and we all loved being able to snorkel right at the house! There were lots of other activities to take advantage of in Cozumel, as well. Carolina, the host, was exceptionally helpful and responsive to all of our questions. We hope to return!
Patrick
Excellent, 6 months ago
Everything was perfect from the reception to the villa and the advice and services. I highly recommend it.
Elizabeth
Excellent, 7 months ago
Carolina was an amazing host and very responsive to all of our needs. I highly recommend the chefs service and Catamaran tour. The Airbnb was perfect for our family group if 11. We rented out the two main apartments and it was cozy with enough room for everyone. The beds are comfortable, the kitchen has supplies for cooking, and the provided drinking water jugs were a great bonus. Also, the AC was very powerful and worked so good we had to turn it down because we got a little chilly. The pool was wonderful with enough room for everyone to spread out. I truly cannot express enough how great the snorkeling was right off the property. Beautiful fish and ocean life right out the doorstep. I recommend bringing your own snorkel/goggles just to ensure you have the best experience, however the provided equipment also worked great, we just had to share. Thank you again Carolina for providing such a wonderful property for our family to enjoy our Cozumel experience.
Host Response
Hi Liz, Thanks again for your preference! We hope to see yoo back very soon! Carolina
Camille
Excellent, 7 months ago
Carolina's place was amazing! My group of 14 stayed in Villa Grande and Villa Fuente and could not have had a better time. The views were beautiful from the roof and the pool was clean and refreshing. We also used the chef's services for two delicious dinners. Carolina was very easy to communicate with and helped make everything go so smoothly. Thank you very very much!
Host Response
Muchas gracias Camille, Regresa pronto!!
Matthew
Excellent, 8 months ago
We had a very large group visiting Cozumel during Christmas week for a family reunion. We needed help with arranging scuba diving and snorkeling, chef-prepared meals at the Airbnb and taxi transportation each day. The The Villas Santa Pilar was PERFECT for our group and created many opportunities for us to have time together enjoying meals, the private pool and roof patio. All of the meals and experiences that Carolina helped arrange were excellent and made for a wonderful trip. Most importantly, Carolina was available by text at any time, even during the holiday hours to answer any questions we had (and we had many). Several people in our family said the week was our "best family reunion ever"!
Host Response
Dear Matthew, Yhank you very much for your nice comments. We hope to see you back again very soon! Carolina
Mike
Excellent, 8 months ago
House is incredible!! Carolina is the best to communicate with. Highly recommend using her for catamaran day trip!! My whole family wanted to come back after our stay! Thanks so much for an amazing Christmas Vacation!
Host Response
Dear Mike, We are very pleased you had a good time . Please come back again, we will be waiting for you! Carolina
Moriba
Excellent, 9 months ago
Villas Santa Pilar is a beautiful property that provided the privacy and intimacy that my family required. The Persia l chefs we hired through Carolina were excellent. We are all looking forward to our next stay.