Fernanda

Reviews

162 total reviews

85% rated 5★

162 reviews

4.81

2017–2026

162 reviews

4BR Villa in San Juan del Río

Jon

OK, 2 months ago

The property is in need of a lot of maintenance. Expensive for the quality Leaks and bad internet

A very good stay for a long weekend of 3 days. We stayed as a group of 6 people and really enjoyed the house, which is as shown in the photos, modern and very spacious. We really enjoyed the pool, the garden and the barbecue. The view from the garden is great! Vane was communicative at all times and Felix, the manager, was aware of anything we needed during the stay. Good internet speed and overall a well-equipped house. The rules stipulate paying a security deposit to the host. Take note and the host returned it at the end of the reservation. The gas charge to heat the pool also had an additional price to the reservation, to take it into account as well.

For an additional fee, you can enjoy the pool with hot water. The rooms and bathrooms are sufficient, the hot water and pressure work very well, and the linens and towels are clean and in good condition. The decoration is nice and the furniture and appliances are in good condition. As points to improve: I did not find a hair dryer, the kitchen utensils were somewhat worn, the bed base made noise and the mosquito net on the patio door was broken. Also the location on Google Maps or Waze does not appear correctly, so I recommend asking for the location with a pin. Overall the stay was very satisfactory, Vane and the manager Felix were very kind. I highly recommend this home.

Hello! A couple of things to consider, the host a few days before asks for a separate security deposit, which must be deposited in his account, this has never happened to me and since I had no other option for a stay I had to do it. The house does not have anything extra, it is the house and that's it, that is, there is nothing extra in the pantry such as salt and sugar or napkins, in the bathrooms there is no soap or anything extra, consider it. Also, if you are allergic to mosquitoes, be very careful as they get in a lot even if you have the mosquito nets on and the main bedroom is connected to the living room so there are mosquitoes and they do not let you sleep in peace. Apart from that, it is a house that meets expectations, is clean and well located.

Host Response

Hello Dany, I thank you very much for your comments, but the deposit that is requested is described in the listing and is both for your and my security and is backed by Airbnb policies and as for what you mention that we do not offer anything extra such as amenities or supplies. But in return, we offer flexibility in the schedule.

4BR Villa in San Juan del Río

Jorge

Excellent, 1 year ago

A beautiful house, very good attention, 10 stars.

Host Response

Thank you Jorge for your qualification and we look forward to seeing you back very soon

The house is perfect for 3 families, Vane's care is very good always in touch and he would respond to your messages and always very friendly. The only thing was the subject of the heat, as it does not have air conditioning or fans so the first night we suffer hot. I recommend bringing a very important fan. The house is great and the kitchen. In the pool part everything is perfect and if you have to ask for the boiler so that the pool is nice and at a good temperature. We had a nice end

4BR Villa in San Juan del Río

Miguel

Excellent, 2 years ago

Super nice house, we had a great time. Coexistence is very much enjoyed in all its spaces. Very well located near the store and services as well as the clubhouse. The golf course is super good. We'll definitely be back.

Host Response

Thank you for your support!!!

4BR Villa in San Juan del Río

Andrea

Excellent, 3 years ago

A warm and pleasant place to spend time as a family trip. Spacious and with good hosts who are on the lookout for anything you might need. Thank you ☺️

The house is very nice (the interiors),the outdoor part needs a lot of maintenance, the deck floor that is around the pool is loose and can cause an accident, the table that is outside next to the barbecue is totally broken , there are only 2 beds to be in the pool ,taking into account that the house is rented for 8 or 10 people are insufficient,the staircase to exit the pool is loose,only caught by a nail ,etc., Vane was told and he said he will fix it

4BR Villa in San Juan del Río

Eduardo

Excellent, 3 years ago

The place is spectacular for a good family time.

4BR Villa in San Juan del Río

Arturo

Excellent, 4 years ago

Everything excellent, very functional to rest and spend a few days relaxing

4BR Villa in San Juan del Río

Manuel

Repeat guest

Good, 4 years ago

The place is excellent, it has a view of the enviable lake.

4BR Villa in San Juan del Río

Miriam

Excellent, 4 years ago

The house is beautiful, clean, spacious, and fully functional. The pool is bigger than it looks, and the water is always warm. Mr. Félix was super friendly and very helpful. Everything in the house is fully functional. Simply fantastic.

4BR Villa in San Juan del Río

Francisco

Excellent, 5 years ago

Great house

4BR Villa in San Juan del Río

Emmanuel

Repeat guest

Excellent, 5 years ago

Amazing place to spend time with family and friends! The best thing is that there is someone who welcomes you, explains you and is attentive to anything!! Very redeemable! We'll definitely be back soon!

It's a place to spend a weekend with family and friends. The outdoor area is very comfortable, with a pool (you have to pay extra for hot water), and an amazing view of the lake. We found some furniture that was already very worn and dirty. With signs of wear. Overall, the house and common areas are in need of maintenance. OK, two bedrooms, it's comfortable, and all the kitchen utensils are good for eating. The TV room and the rooms in general are OK and comfortable. The barbecue is also great because it's outside and lets you enjoy the common areas. We liked it, but the photos look amazing and it really needs a lot of maintenance. Ultimately, it's not worth the price.

This is the second time we've come back to the house. We love the house, the décor, and the design, but above all, the hospitality and attention from Vane, Don Felix, and Raquel. You can have a very nice rest, and at the club, there are various activities to do, so there's no need to go out. For this pandemic season, it's an excellent option to rest and avoid exposure. Highly recommended!!!

4BR Villa in San Juan del Río

Manuel

Repeat guest

Excellent, 5 years ago

An excellent place to rest.

4BR Villa in San Juan del Río

Maria De Los

Repeat guest

Excellent, 5 years ago

A very nice house, very cozy, and an excellent place to rest and relax. Highly recommended to have Raquel's services, it cooks very well and is very friendly. Don Felix is very helpful and very helpful and very responsive.

The house and its location are unique, very comfortable, spacious, with everything you need and more, it is located in a very quiet and safe section. The routes to visit Querétaro, Tequisquiapan and Bernal are short. Don Félix who is the person who takes care of the house is very friendly and helpful. Negative note for host Vanessa, at first when the house was rented, everything seemed very normal, she was very kind and attentive, later we did not know about her again, a day before our arrival I searched her for the necessary details as well as to ask her for details of someone who could support us in the kitchen, she answered, provided me with the number of a person and again we never knew about her, I do not know if something happened (I hope not), our arrival was chaotic because the data provided by her of the location of the house were not complete, literal we only knew that it was in the San Gil fraction, but we did not know either street or number, etc. He never answered us or messages or calls, we thought it had been a fraudulent operation. We had to call the person who was going to support us in the kitchen and she gave us the phone of the gentleman who takes care of the house who in fact was the person who supported us on arrival and was on the lookout all the time, the host Vanessa completely disengaged. To date we still do not know what happened to her since she never communicated with me again.

4BR Villa in San Juan del Río

Daniel

Excellent, 5 years ago

Outstanding place, the house is in perfect conditions. We stayed-in a whole weekend, grilled some steaks, made use of the pool (heated perfectly, we payed the extra fee). The house comfortably accommodated our family (6 adults) and there was plenty of room to spare. The place is located in a large neighborhood outside San Juan so be a prepared to use your vehicle to go anywhere. Overall we had a great time and the person who received us was very helpful and respected our space. One thing to note is that the place required a 5k mxn cash deposit once you arrive on-site, quite disturbing to my taste, however this fee was returned to us before our departure so no issues.

4BR Villa in San Juan del Río

Ricardo

Excellent, 5 years ago

Great place everything is better than expected!

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