CasaHill
Reviews
Superhost36 total reviews
89% rated 5★
36 reviews
4.89
2023–2026
36 reviews
Kiriakos
Excellent, 2 months ago
We had a 10/10 amazing stay here! From booking, to check in, through checkout. The place is absolutely beautiful and the view is amazing. The kitchen was so well stocked, there was nothing we needed that we didn’t have ready for us! Also, the rooftop pool is worth the stay in itself. It’s insane!! The hosts were also very communicative and responsive. Hands down one of the best Airbnb’s I’ve booked!
Geoffrey
Excellent, 2 months ago
Great place to stay! Location was perfect, the building and amenities were great. Incredible pool and view of PV. Staff at front desk and in the building were very welcoming and helpful! Would absolutely stay here again. Sebastian was at our service and was a great communicator.
Vicente
Excellent, 2 months ago
I am going to be honest. I came to Puerto Vallarta and originally picked another place. Such place did not have AC and we end up leaving same day. At that point I contacted this property asking if they could accomodate us. They replied within seconds. They saved us. They accomodated us pretty quick in 2 apartments close to downtown and the service was outstanding. Clean and a nice pool. When we arrived there was a gentleman (I forgot his name) waiting for us. This trip was extremely stressful prior to finding this place. Thank you very much for everything. I am DEFINITELY staying here again that's for sure!
Michael
Excellent, 5 months ago
This was the perfect place to stay for a trip with some friends to Puerto Vallarta. The condo itself was clean and well furnished, with beautiful views of the ocean, and the building was modern and in a perfect location within walking distance to many restaurants and bars in Zona Romantica. We also enjoyed the rooftop pool, which is huge and a fun place to spend the day. I found the owners of this condo responsive and very helpful, and I would recommend this place to anyone visiting PV.
Justin
Excellent, 5 months ago
Great apartment! Team was very helpful and thorough with check-in and check-out.
Wesley
Excellent, 5 months ago
Amazing location. Amazing home. Will definitely come back.
Kyle
Excellent, 9 months ago
Great location, the place is amazing. The pool is insane. We had a great stay, would definitely come back here!
Chris
Excellent, 10 months ago
We had an extended stay and really enjoyed our time here! The unit looks exactly like the photos and was extremely clean. Beds are very comfortable. The huge terrace the unit offers and the rooftop pool are both stunning and a great spot to spend the day. The gym is also beautiful and well equipped. Location of the building is a short walk to all the major hot spots in the romantic zone. The ONE negative is that the building is located on the highway, so traffic noise can get a bit loud.
Cole
Excellent, 10 months ago
This stay was exquisite! Such a great space for a larger group. The views are top tier and the rooftop pool is everything. Our host group was top notch, so helpful and accommodating. We eagerly look forward to staying here again!
Andrew
Excellent, 1 year ago
It was very spacious for our group of five, close to everything, great amenities, and amazing view.
Ariel
Excellent, 1 year ago
Amazing experience
Marquis
Excellent, 1 year ago
What can one say , besides that I'd most definitely stay here again... and kudos to our P.O.C @Sebastian for going over and beyond to provide such P.O.S for us as guests.. thank-you sir and heres til next time ..
Marvis
Good, 1 year ago
The unit, rooftop pool, locale, and the hosts were all very much 5 stars. The downside, and it was likely just for our stay, there were several issues that weighed the 5 down to a 4 star stay. The private elevator taking you directly into the unit was not working - and we were not informed about this until AFTER we checked in. Having to take a long way to the unit and have everyone enter via a guest’s bedroom was cumbersome and not convenient. Also, a previous guest shattered one of the glass panels looking out on the balcony. Although drywall was placed there, the space meant that the hot humidity creeped into the unit and the AC could not defeat it. I will say, the hosts provided an adequate partial refund to compensate us for these issues. No fuss, no hassle, which I appreciate. On a normal stay, I have no doubt that this place is a 5 star all around. So close to the action, clean, and spacious. I would 100% stay here again. The front door staff was also very nice.
Host Response
Thank you for your thoughtful review, Marvis — we truly appreciate your kind words about the unit, location, rooftop pool, and our hosting. We're also grateful for your understanding regarding the unexpected issues during your stay, including the sliding glass panel that was unfortunately broken by the previous guest. To clarify for future guests: the glass panel on the balcony has since been fully replaced. As for the private elevator, it was temporarily out of service due to planned maintenance by the building’s HOA. However, the building has two other fully functional elevators that remain conveniently accessible. We're glad we were able to offer a partial refund as a gesture of goodwill, and we’re so pleased to hear you would stay with us again. We’d love to welcome you back so you can enjoy the full experience.
Rolando
Excellent, 1 year ago
A beautiful apartment, the complex is very nice and the area is amazing
Julissa
Excellent, 1 year ago
It was a beautiful place! My family loved it. We walked to the beach/local restaurants. We will be returning ASAP.
Austin
Good, 1 year ago
Excellent location. Rooftop pool was gorgeous and the service was top notch. The food was surprisingly good and the drinks were of high quality. Our biggest and really only complaint was that the elevator to the unit was not working, so we had to enter the unit through a bedroom patio door. This was an inconvenience as we had to disturb one of the couples if anyone needed to enter or exit the unit. Sebastian, our “concierge”, was unresponsive to messages so we had to resort to speaking to Casahill via Airbnb. I would stay here again in hopes that the elevator was functioning again. Thank you.
Host Response
Dear Austin, Thank you so much for your kind words about the location, rooftop pool, food, and service—we’re thrilled you enjoyed those aspects of your stay! We sincerely apologize for the inconvenience caused by one of the elevator issue and the delayed response from your assigned concierge. We were glad you reached out to us directly, and we were able to guide you to the two other accessible elevators, which you were then able to use. This situation was truly an exception, and we’re happy to share that the private elevator to the unit has since been fully repaired. We genuinely appreciate your patience and understanding, and we’d love to welcome you back for an even smoother experience. Please don’t hesitate to reach out to us directly next time so we can ensure everything exceeds your expectations. Warm regards, The CasaHill Team
Adam
Excellent, 1 year ago
Our stay at SOHO PV was nothing short of amazing. The unit itself was absolutely beautiful—modern, spacious, and impeccably clean. The views were exceptional, especially from the incredible deck, which quickly became our favorite spot to relax and soak in the scenery. The space was well-stocked with everything we needed, and our concierge, Luis, went above and beyond. He was attentive, responsive, and did a fantastic job organizing and stocking the condo with our grocery order before arrival—such a nice touch! The rooftop was also a highlight: beautifully designed and perfect for lounging or enjoying a sunset. The entire staff was friendly and kind throughout our stay. We did have one minor maintenance issue, but it was handled quickly and professionally, which only reinforced how well-managed the property is. We highly recommend staying here and will definitely be back!
Smokey
Excellent, 1 year ago
this is a beautiful unit located mins from everything you will want in PV. Highly recommend it. The views are astonishing.
Fray
Excellent, 1 year ago
I had a great experience with CasaHill, even though we didn’t end up staying. After making a mistake with the reservation, the host responded quickly and resolved the issue within minutes. Their customer service was excellent! I was still able to book a trip for my mother, and she absolutely loved her stay. I highly recommend CasaHill for their professionalism and helpfulness!
David
Excellent, 1 year ago
Fantastic condo, this a large double unit with a private elevator. The location is a convenient walk to the main streets in Zona Romantica. Only downsides are the wristband policy for the building and road noise on the highway.
Brooklen
Excellent, 1 year ago
Was great to have access to the pool and gym. The view from the pool is spectacular, the staff was very kind. The unit was mostly clean but didn’t give me that pristine hotel clean feeling just due to a few tiny things that were missed. We read many reviews about the notice but actually didn’t feel like that was a problem at all.
Rigoberto
Excellent, 1 year ago
Everything was spectacular. This is an amazing property. With great amenities and a panoramic view of the Puerto Vallarta bay. Alex the property contact was extremely attentive and responsive. And made the whole experience smooth. Thank you!
Marc
Excellent, 2 years ago
Our stay at CasaHill was wonderful—it’s the perfect location for a stay in PV and the rooftop pool is INSANE. So so good and quiet and stunning. The unit itself is super comfy and spacious and clean. Would highly recommend.
Joseph
Excellent, 2 years ago
This place exceeded my group’s expectations! It was a beautiful luxury property with four beds and bathrooms overlooking incredible cityscapes of the PV coast. It came equipped with everything you would want for in the kitchen, living room, and bedrooms. Two of the bedrooms were Murphy beds that had full partitions and blinds to give total privacy. The air conditioner was constantly working and made the place feel very cold during the hot days. One of the best parts was the rooftop pools had a full bar and menu which saved us a lot of money going down to the beach renting a place. The service was great and the pool couldn’t be beat! Alex was great to engage with and gave us a really great tour to make sure we were familiar with the property and was responsive to our questions throughout! We really don’t think a trip here would be the same unless we stayed in the same property again.
Patrick
Good, 2 years ago
Was surprised at how noisy it was despite being on a higher floor. The pool was great but the property should definitely invest in a hot tub. The majority of the places we went were walkable. Crossing the street was always a risk as there is no sidewalk on that side and its located on a busy street; drivers were always super nice and slowed/stopped so you could cross. The hammock that was in the pictures on the patio wasn't there and we were told it had broken. Our contact was great, responsive and nice.
Hector
Excellent, 2 years ago
very good departamento
Andrew
Excellent, 2 years ago
We very much enjoyed our stay at the soho condominium. The condo itself was beautiful with high end finishings. The space was very comfortable. We loved the Sonos music system, and having access to a washer and dryer during our stay was great. The rooftop patio was beautiful and had a great view. The attendants there were friendly and attentive. We were disappointed in that we were not allowed to bring any food or drink, including water, there. This limited our use of the pool. Additionally, the pool is not heated.
Michael
Excellent, 2 years ago
Great stay. Really nice unit. Rooftop pool area has amazing views. And great responsive host.
Dylan
Good, 2 years ago
Nice big apartment just a few minutes walk to all the action. The building is still very new so there is a bit of construction and other small hiccups with hot water not being avail temporarily and some other maintenance, but nothing major and it didn’t affect a perfect week in paradise. The only other thing to note is the rooftop pool is stunning, just as the pictures show, but it’s not heated so pretty chilly and not many people use it it seems. Really nice to have a washer and dryer in the apartment for longer stays. Thank you to our hosts, appreciated your kind hospitality.
Jimmie
Excellent, 2 years ago
Great accommodations and perfect location! We will definitely stay again!
Andrea
Excellent, 2 years ago
Very quick with responding, very nice location
Pedro
Excellent, 2 years ago
Puerto Vallarta is a truly lovely spot, but you don't really appreciate it until you are sipping your coffee on the wraparound balcony, taking in the view of the town, early in the morning. This location was fantastic! The infinity pool at the top level was awesome, the views are breathtaking, and the entire facility was incredibly clean. Our host Adrian, made himself available at all times, and we had excellent communication prior to, during, and following my visit. He really added to the enjoyment of our experience. We had some unplanned delays in our flights near at the end of my trip, and Andres was really helpful in helping us with our bags by letting us stay a few extra hours for free in order to accommodate our travel home. I would tell everyone of my friends and family about the place. Definitely, I would come back to stay here. If I could give this experience more than five stars, I would; it was at the ideal location!
Oscar
Excellent, 2 years ago
A great stay in a gorgeous apartment -- exactly as shown in the photos, and beautifully decorated, with arguably the best view in PV! Amazing rooftop pool, and the fact that it can be turned into a four bedroom is a huge plus. For us, the best part was that one of the rooms was essentially a fully equipped home office, overlooking the bay, with beautiful light, which made it the perfect apartment for digital nomads in a WFH situation -- just make sure your colleagues don't get jealous!
Xochitl
Excellent, 2 years ago
The apartment is new and spacious, it has 4 rooms. The view is spectacular, the building has a pool. I loved that the elevator connects to the apartment. We will definitely be back here! Thank you to Kash for always responding to us!
Jorge
Excellent, 2 years ago
Great PV place!! The apartment is big and airy because it’s a corner unit with lots of light and great views. Loved that its a 4 bedroom and 2 of those are flexrooms which allows friends to be all together, but open up the apartment during the day to have more space to hang out. It’s a great place for a group trip. Also it’s a great location and the building had a great pool. The apartment is new, everything works great, has great luxury finishes and loved that the elevator opened into the apartment. It also has a great open kitchen and grill outside to cook
Edton
Excellent, 2 years ago
I'd previously stayed at the SOHO PV twice and love its location near restaurants, nightlife, and a short walk from the beach. Compared to the other units, this one is special. Normally elevators open up into an entryway for multiple units. Since this unit is two units that have been combined, the elevator opens onto your private floor and you step directly into your unit and are immediately struck by a panoramic view of the Puerto Vallarta beach (which wraps around to the right as this is a corner unit at SOHO PV). The condo is spacious and beautifully furnished, and the apartment had everything we needed. The balcony wraps fully around the apartment and extends the living space equipped with a grill, dining table, lounge chairs and even a couple of hammocks (my favorite). With the flexible space, we had three bedrooms and kept the 4th as living space (although it would still be very comfortable as 4 bedrooms). A great place for our group to spend time and reunite. Thank you!