Vickie
Reviews
Superhost29 total reviews
97% Excellent
29 reviews
4.97
2023–2026
Cleanliness 5.0
Accuracy 5.0
Communication 5.0
Location 5.0
Check-in 5.0
Value 5.0
29 reviews
Adolfo
Excellent, 4 months ago
The house is very nice and the The cenote is spectacular. Vickie was always attentive and very friendly. We had an amazing time. We'll definitely be back.
Host Response
Thank you, Adolfo, for your wonderful review! It was a pleasure to have you as a guest, and I will welcome you with open arms anytime. Safe travels!
Palma
Excellent, 5 months ago
Everything was amazing and would highly recommend to EVERYONE. Vicky was an amazing host and helped me with everything i needed during my stay. From renting a car, locating nearby grocery stores and restaurants, to finding great excursions! The house was clean and wonderful decorated! Will definitely stay there again!
Host Response
Thanks for your wonderful review Patricia! You and your family were a pleasure to host! I welcome you back anytime 😊
Julia
Excellent, 5 months ago
It was a great stay. Communication with the host was very good from the start; she was always very proactive and attentive to every detail. The house was quiet, clean, and very tidy, which made the experience even more enjoyable. Definitely a highly recommended place to stay.
Johnny
Good, 5 months ago
The home was pristine. The yard was the selling point. The host was beyond helpful & kind. She gave recommendations, helped with issues, & checked up on us. I commend her for her hospitality That said, the home needs upgrades -The cenote's VERY hard to get out of. I'd recommend a new ladder that goes down deeper -We were told that no toilet paper be flushed down the toilets. I suggest installing bidet attachments. -The projector in the living room had no options to stream anything. There was a cord for you to connect a phone or laptop, but none of us brought a laptop and none of our phones were compatible, so we could never watch anything. I suggest buying a firestick -The stove/oven was very hard to use & there's no microwave -More portable fans since only the bedrooms have AC. There was only 1 fan and it was on it's last leg -The optional rental car needs it's AC checked -Some showers get 3 minutes of hot water & need new shower heads -Mattress topper cushions ❤️ the dogs
Host Response
Hi Johnny, thank you for your feedback and for choosing to stay with us on your first visit to Mexico. I understand that some aspects of the experience may have felt unfamiliar. In this region, cenotes often have natural, uneven access, and it’s common practice in many homes and public places to dispose of paper in the bin rather than the toilet. Regarding the projector, I’m glad it was able to connect with your friend’s device during your stay. As mentioned in the listing, using a laptop tends to provide the best experience. I do wish these concerns had been shared with me during your stay, as I’m always happy to assist and resolve any issues in real time. That said, I appreciate you taking the time to share your thoughts, and I will certainly take your comments into consideration moving forward.
Kevin
Excellent, 6 months ago
Vickie and I communicated many times before our stay at her place. She was very active in ensuring that all was organized and great. For example, she made arrangements for the airport shuttle. Seamless. She had ideas and suggestions that we would not have found on our own. The house is huge and very good for our three generation family outing. The kids loved the cenote and the game room. Very relaxing. Vickie is not very far from Puerto Aventuras and a large grocery store. We'd love to stay again!
Host Response
Thank you so much Mindy and Kevin for this wonderful review! Thanks for being such great guests!! You are welcome back to Toh Ha Spa any time! 💕
Maia
Excellent, 7 months ago
Vickie’s place was better than we could have imagined!! We would highly recommend staying here. The house is beautiful and the grounds are private and peaceful. The cenote right in front of the house makes this Airbnb one of a kind! The coy pond, small trails, and many more spots for relaxing were all wonderful as well. The time spent at the house was better than anything we could do in the area. The kitchen was large and well stocked and the rooms/bathrooms were large and very clean. Vickie was a fantastic host. She was as very kind, friendly, and responsive.
Host Response
Thank Maia! I loved having you guys here and I’m so glad you enjoyed your stay!! Come back again soon! Hugs 💕
Maureen
Excellent, 8 months ago
Vickie and her place was amazing and even better than expected. We were two families/party of 8 and enjoyed every bit of our stay. We also enjoyed private chef Tina’s amazing meal for such a delicious and memorable Christmas Eve meal. The property is so amazing including the wildlife and my favourite, the toucans! It felt extremely safe and secure and we all loved her dogs too. Vickie is so wonderful we highly recommend and would come back again for sure. Thank you so much for everything.
Host Response
Thanks Maureen!! You guys made my birthday!! The card is so special!! 💕 Thanks for coming and come back again any time 😊
Jenny
Excellent, 8 months ago
Our family LOVED Toh Ha Spa! The property was amazing! Victoria is an amazing Host! So thankful we took all of her recommendations, they made this trip one we will never forget! The location was private yet close to so many great beach spots, grocery stores and activities! The added bonus of having access to Puerto adventures was great! I can’t say enough about Victoria, her gorgeous home or our experience…. We highly recommend staying here!
Host Response
Jenny, John and kids!! Thanks for coming to stay! It was a delight to meet you all and I’m so glad your trip was so memorable! Thank you so much for this wonderful review! 💕
Claudia
Excellent, 1 year ago
Vickie is so kind and helpfulI and easy to talk with her, patience and understanding is top-notch, keep shining! This place is also a hidden gem, The scenery is breathtaking, and it's perfect for a relaxing getaway. thank you for sharing this amazing place!
Host Response
Thank you Claudia! I look forward to your return!! Thanks for choosing Toh Ha Spa! Saludos
David T.
Excellent, 1 year ago
What a wonderful place Vickie has created. The house is beautiful, but where it really shines is outside. Lounging in the cenote, watching the birds and lizards, giving the resident dogs some scritches - so relaxing. The main purpose of our trip was to dive cenotes, you couldn't have a better location. A couple days our dives were just minutes away. Vickie was wonderful, so kind and friendly. She was always super responsive when we had questions and gave us great tips on the local area. 10/10 will absolutely stay here again next we are in the area.
Host Response
Thanks David! Was an absolute pleasure to have you guys stay. Come back soon!
Jason
Excellent, 1 year ago
Great spot in the jungle, but close to everything by car — groceries, restaurants and beach. Vickie gave great recommendations and was very friendly. The private cenote was fun to hang out in. The projector and screen were nice to have at night. Place was clean, surroundings were tranquil.
Host Response
Much appreciated! Thanks for coming to stay Jason! I look forward to seeing you again. Saludos
Carlos
Excellent, 1 year ago
Vicki went above and beyond to help accommodate us and make us feel at home. The house is beautiful, and she takes great care and pride in it, offering friendly suggestions.
Host Response
Thanks so much Carlos! Was great to meet you and your family! I look forward to seeing you again! Saludos
Peter
Excellent, 1 year ago
We had a wonderful stay at Vickie’s beautiful and peaceful home! Our group was two couples in our 40s, and the space was perfect for a relaxing getaway. The home is private, quiet, and even more lovely than the photos—truly a hidden gem. Vickie was extremely friendly and responsive, making the entire experience seamless. We highly recommend this place and would love to return!
Host Response
Thank you Peter! For this wonderful review! It was such a pleasure to meet you all! Looking forward to seeing you again! Saludos Vickie
Martin
Excellent, 1 year ago
Myself and a couple of friends stayed for 10 days and it was amazing. Vickie's house is beautiful, lots of space and the highlight is definitely the back yard with the cenote. We spent a lot of time hanging out and doing trips in the area. Definitely recommend visiting with a car so it's easy to get around and do everything that's available!
Host Response
Thank you so much Martin! It was a pleasure to meet you guys! I look forward to seeing you again in the future!
Iliana
Excellent, 1 year ago
Quiet and beautiful space, I definitely recommend it for staying