Ivan
Reviews
170 total reviews
94% rated 5★
170 reviews
4.92
2022–2026
170 reviews
Xitlaly Rubio
Excellent, 2 weeks ago
The cabin is very nice and comfortable. It was perfect for spending a few days and disconnecting from everything Everything was great and we really enjoyed the place

Isa
Excellent, 1 month ago
Excellent cabin, whether to enjoy with friends and/or family. The view is beautiful and there are many things to do without having to leave the cabin (you don't get bored). The kitchen is well equipped; we had everything we needed. Likewise, the service from the person who takes care of the cabin was excellent. He was attentive to what we needed and very kind. The only small issue is that the location (directly in the app) sends you to another cabin (the grandparents' cabin), so we had to use Google Maps as a guide. I would definitely go there again :)

Maricela
Excellent, 1 month ago
An amazing house, comfortable, clean, excellent for spending time as a family, making contact with nature

Luis
Excellent, 1 month ago
Very Agusto la lugar

Carolina
Excellent, 1 month ago
The cabin is exactly as shown in the photos. It is a perfect space to spend time as a family. It is very spacious, and the pool is a great plus! The hosts and the manager are super friendly and always attentive. I recommend it 1000%.

Lilian
Good, 1 month ago
The house is the same as in the photos. It's a bit old, but it has everything. The hot water failed us for just a moment, but they fixed it super quickly.

Karen
Excellent, 2 months ago
It was a very nice experience I traveled to this cabin. It has a very nice view, and the kids had a lot of fun with all the amenities, especially the pool table and the trampoline. Iván was always attentive to our needs, responded very quickly, and was always very kind. We had a nice weekend!
Jose De Jesus
Excellent, 2 months ago
Everything was excellent, cleanliness in every respect, tidiness, etc. The cabin, although old, is well maintained and the beds are very comfortable. It has everything you need. The only thing was that the pool didn't heat up well, and since the weather was cold, it wasn't pleasant to get in the water. That's the only point I would improve, that the pool be turned on all the time so it doesn't get cold.
Host Response
Thank you for your comment and for sharing your experience. We're glad to hear you enjoyed the cabin. Regarding the pool, our heating system works daily; however, during rainy seasons and periods of low temperatures, the water temperature depends largely on the weather conditions and on keeping the thermal tarp in place when the pool is not in use, as it helps to conserve heat. We will continue to work to offer the best experience possible.

Araceli
Excellent, 2 months ago
Everything was great. It had what the description says in terms of amenities. It's far away, and that's even more appealing because you're surrounded by the sounds of nature. The person in charge was always attentive... I would definitely come back. The kids I brought with me loved the place. They always had fun!

Alejandro
Excellent, 3 months ago
Excellent option to escape into nature and relax. We had a great time. Everything is as described.

Alejandro
Excellent, 3 months ago
A spectacular place, with many amenities that make the family stay very relaxing

Sarai
Excellent, 5 months ago
A very nice house with lots of green areas and plenty of amenities. The kitchen is very complete.

Liss
Excellent, 5 months ago
We really liked it; it had lots of amenities for both children and adults.🤗
Host Response
We really appreciate your review. We're glad to hear that the stay met your expectations. It will be a pleasure to welcome you again.

Montse
Excellent, 5 months ago
This is the second time I have stayed there. It is a perfect place for children and family trips. Everything is super clean. Highly recommended.
Host Response
Thank you for visiting us! We look forward to seeing you soon!

Mayela
Excellent, 6 months ago
Very pleasant stay; we will definitely be back!
Host Response
Thank you for your feedback 😊 We're glad to hear that everything went well. We look forward to seeing you back!

Jessica Julieta
Good, 7 months ago
It's a quiet and excellent place to relax with friends and/or family. It has many amenities to keep you entertained. Everything is just like the photos and clean. The host was always attentive and responded quickly to any questions.
Host Response
Thank you very much for your comment, Ivetthe. We remain at your service.

Dulce
Excellent, 7 months ago
The place is very nice and well cared for, it is a cabin that is several years old but has been maintained, the amenities make it very attractive. I would consider that more contacts are needed in the rooms or, where appropriate, extensions, because we wanted to connect the heater but away from the bed and there were no more connections. The place was clean, the kitchen was fully equipped. The only thing is that the person who slept in the downstairs bedroom next to the kitchen got bitten by bedbugs :( it was the only place. I would consider having it checked for future occasions, because we all had to wash everything when we arrived
Host Response
Thanks for your visit and for sharing your experience. After your stay, we conducted a thorough inspection and deep cleaning of the cabin as part of our standard maintenance protocols, and found no evidence of the issues mentioned. On that occasion, some items intended for the outdoor area were brought inside, which may have caused the confusion. We continue to maintain our cleaning, inspection, and preparation processes before each arrival to ensure the best conditions for our guests at all times. Paraiso Real.

Oscar
Excellent, 8 months ago
Great place it’s totally worth it. It’s warm, It looks better in real life than in the pictures.

Gabriel
Excellent, 8 months ago
The cabin is quite clean and tidy, it is spacious, the beds are comfortable, all have heating, the managers are always attentive, I recommend it for large groups

Alfonso
Excellent, 8 months ago
We went as a family. We had a great time. Everything is quiet, relaxing, private, and peaceful. The cabin is very nice, very spacious, lots of amenities, billiards, foosball, pingpong, basketball, soccer court, board games, wifi, pool, super comfortable. Mr. David the concierge is always attentive and very kind. Ideal for families and children.

Juan Carlos
Excellent, 8 months ago
The cabin was super nice, pleasant, grateful for the Christmas occasion, they put up a tree for us, all the staff were attentive, they gave the correct directions, I sincerely recommend it

Lilia
Excellent, 10 months ago
An excellent place, just like the photos. We had an amazing time and it has a very good internet signal. We will definitely be back

Rodrigo
Repeat guest
Excellent, 10 months ago
A very nice place. Recommended for rest and relaxation. It has everything you need to not go out and spend time with the family.

Adan
Excellent, 10 months ago
⭐⭐⭐⭐⭐ A peaceful family escape in the heart of Tapalpa We had a wonderful stay surrounded by nature — it truly felt like being deep in the forest, yet just minutes from the main road and stores like La Frontera. Our family enjoyed every moment: playing billiards (though the table could use a bit of care), grilling together, and swimming in the indoor-pool. The satellite internet worked flawlessly! We also walked to Las Cañadas and found a joyful local festivity; the fireworks startled our little dogs but added to the charm. On the first night, we lacked hot water, but our host quickly fixed it by morning. The evening firewood service was totally worth it — nothing beats gathering around the fire pit and chimney under the Tapalpa sky. From the youngest to the oldest, we all left with smiles. A place full of peace, warmth, and family memories. ❤️🌲🔥
Volga Indira
Excellent, 11 months ago
Excellent experience. The cabin was very clean, comfortable and with everything you need for a pleasant stay. The setting is beautiful, surrounded by nature and very peaceful. The host's attention was excellent, always attentive and kind. Ideal for resting and enjoying the scenery. I would definitely stay here again.
Host Response
We look forward to seeing you!

Yasmany
Excellent, 11 months ago
Me and my whole family loved it! Recommended for families, there are many activities that can be done inside the cabin without having to leave. Although it is a cold area, the heated pool is excellent! On the first day of our stay there was no electricity but Mr. David (caporal) fixed it, so it did not affect our experience much. Overall a 100% recommended place, we hope to return soon!
Host Response
Thank you. Sometimes branches fall and the tablets are thrown away! A pleasure
Oswaldo
Excellent, 1 year ago
excellent treatment and stay
Martin
Excellent, 1 year ago
We spent a few pleasant days in the peace and quiet that his home conveys, the area is very quiet and we had no problems with the amenities mentioned in his description, although the dirt road is a little ugly due to potholes but passable, we thought it was a little far from the village, but if you are looking for tranquility, this place is perfect, we would definitely return, the heated pool seemed the best to us. Thanks for having us!

Alicia
Good, 1 year ago
We had a nice stay because the cabin has everything mentioned, indoor and outdoor games, trampoline, pool, foosball and pool. But not in the condition shown in the photos, they are somewhat deteriorated 🫠 I think it's important to mention that not just any vehicle can go down, the road is complicated. Also, even though it was sunny in the morning, the pool never warmed up. Another important detail is that I was charged for my dog 🐶 and the water in the showers was very intermittent. Communication was excellent. I think you should change the main description and adjust these details because they make a difference
Host Response
Thank you for your stay and for sharing your thoughts. Just during your arrival we were finishing installing a new German technology boiler, which implied a temporary water cut; we apologize if this bothered you. As for access, there are almost 400 meters of cement road within the property; before arriving, there are approximately 700 meters of dirt road typical of the mountain area. In rainy season this stretch may feel different, but most of our guests arrive without problems and take it as part of the natural charm of Tapalpa. Regarding the pool, we have a heat pump, but for safety reasons it does not work during the rain. In addition, since it is a volume of 80,000 liters, it takes several hours to noticeably temper it. Unfortunately, during your stay it rained a lot, and I wish it was something we could control, since guests usually enjoy the warm water without any problems. Regarding pets, we always ask that they be registered in the reservation request, in accordance with Airbnb's policies. This is not an "additional" charge, but a necessary requirement to cover the cleaning and fumigation costs involved in your stay, as well as to protect new furniture such as the Chesterfield-style living room. We also request that pets be kept under control inside the cabin. We know that this point is not always well received, but we are convinced that this detail had a decisive influence on the evaluation, more than on the quality of the cabin or the service we offer. The cabin offers games and amenities both indoors and outdoors as advertised; they show normal wear and tear, but they are 100% functional and are part of what our guests enjoy. In fact, many customers tell us that no other cabin offers the amount of amenities we have, and they value that, although they are not new, they are varied and unique in the area. We are proud that 98% of our reviews are 5 stars, and that, due to high demand, we often have to refuse service. This reflects the constant effort we make to keep spaces spacious, clean and with details that most of our guests fully enjoy.

Jorge
Excellent, 1 year ago
Very well equipped and good service from the hosts
Luis Angel
OK, 1 year ago
The place is nice, although in front of the cabin the grass and weeds were too long, not like in the photos. Access to the place is a very steep slope and you have to be careful. There were some details that we did not like, for example, we were told that check-in was at 3 in the afternoon and it turned out to be until 4. The second night we ran out of gas and the foreman in charge did not answer me, since he is only there from 9 am to 6 pm, and we could not cook what we had planned, and the next day he went to change the cylinder after 9 AM and we cooked breakfast super fast since it was almost time to leave, the microwave that is there hardly heats, we tried to make some popcorn and it was not possible, the first day the light went out for about 45 minutes although they said it was a problem outside the cabin, the pool depends on solar panels and if there is no sun there is no hot water (the two days it was cold) there are bats outside and consider that there is no telephone network, you will depend only on the internet
Host Response
Thanks for your review, Luis Ángel. We feel that some of your comments do not fully reflect reality, especially considering that one day before you tried to enter 26 people when the maximum capacity of the cabin is 16 guests plus 2 children under 12 years old. This is because we want a unique, comfortable and relaxing experience. We apologize for the half-hour delay in delivery; we had guests leaving that same day and, with so many amenities and a strict cleaning protocol, we preferred to take care of every detail before welcoming you. Regarding the rest, we clarify that the gas is only replenished during the day for safety. But we're going to change our processes so it doesn't happen again. Each bathroom has its own independent gas tank, so only the kitchen was affected at that time. The pool has a pump and systems that automatically shut off in case of rain or electrical variations, and the cabin is surrounded by more than 80,000 m² of forest, where it is normal to see squirrels, raccoons, horses, cows, sheep, eagles and fruit bats, all harmless animals. In addition, we have Starlink satellite internet of up to 200 megabytes, which allows you to be connected even in the middle of nature. There is an area with cell phone coverage within the property, although it is not always possible in the entire 8 hectares. We're sorry you couldn't bring your entire family of 26, but we were clear and honest with you

Marcela
Excellent, 1 year ago
ideal for relaxing, beautiful view, tranquility, clean, I would definitely come back

Julio
Excellent, 1 year ago
100% recommended!!

Teotlalli
Excellent, 1 year ago
In the middle of the forest! A quiet place with everything you need to have a good time. The cleanliness is very good, the place is very nice and cozy.

Vanessa Danae
Excellent, 1 year ago
Always very attentive with directions. The cabin is very comfortable. The super well equipped kitchen. The landscape is very nice for a few days of relaxation. My family and I had a pleasant time.

Oscar Cárdenas
Excellent, 1 year ago
It is a very nice place, in the middle of the forest and therefore very quiet. The cabin was very clean, it is very spacious and comfortable, and has many amenities that will keep you from getting bored. The beds are very comfortable and you can sleep very well. I would definitely return to the place to stay again!

Oscar
Excellent, 1 year ago
Excellent stay in a place where you don't need to leave to have fun all day, Ayax, Ivan and David are excellent hosts, always attentive, 100% recommended.

Clemente
Excellent, 1 year ago
The place is impeccable, as described in the photos, everything works great, so there are activities that can be done throughout the house, and more if you go in large groups, I hope to return soon

Rocio
Excellent, 1 year ago
We had a good stay, we loved the cabin, it has everything, super comfortable, I will definitely return.

Aaron
Excellent, 1 year ago
very nice and rustic

Luis Rey
Excellent, 1 year ago
The best place in Tapalpa, I've known several, around 10 different cabins and this one surpassed them all!!

Gabriela
Excellent, 1 year ago
The cabin was beautiful. Located deep in the woosd for a great getaway. Even thought it rained we were still able to enjoy the outdoor surroundings and the heated covered swimming pool. I would Definitely recommend this beautiful cabin.

Franky
Excellent, 1 year ago
Very nice cabin. More rustic style, ideal for relaxing and enjoying its amenities
Host Response
Thank you for visiting!

Claudia
Excellent, 1 year ago
All good
Host Response
Thank you, we look forward to seeing you

Francisco Miguel
Excellent, 1 year ago
Excellent cabin to spend time as a family with children
Host Response
Thank you for visiting us Francisco, you are welcome again whenever you like.

Luis Antonio
Excellent, 1 year ago
The cabin is beautiful, it has many amenities that make you never get bored. Everything is very neat and well kept, and the cabin has everything. The place is beautiful, with mountain views that convey peace. Both Ivan and the foreman were always attentive and helpful. It's definitely a place where you can relax and forget about everything. I highly recommend this home.

Fernando
Excellent, 1 year ago
Very good accommodation, green areas and for doing any type of outdoor activity and inside the cabin. Recommended
Host Response
Thank you Fernando, I'll be waiting for you soon

Francisco
Excellent, 1 year ago
100% recommended!!!
Host Response
Jose is very kind. A hug. We look forward to seeing you soon

Gema
Excellent, 1 year ago
We had an amazing time with the family. Hosts are always attentive to any questions or concerns we had. David the manager always with a smile and very friendly. We had a great time
Host Response
Thank you very much for your feedback!

Josue
Excellent, 1 year ago
It is a nice place surrounded by nature with beautiful views, the house is large with all the services and amenities offered in the publication. A kitchen with complete equipment, clean bathrooms, spacious and comfortable bedrooms, the pool is a very pleasant temperature to stay all day and there are spacious dining areas inside and outside the house to eat with the whole family. Quick response to answer questions from the host.
Host Response
Thanks for visiting us

Less Ruiz
Excellent, 1 year ago
thank you , we had a great time and enjoyed as a family
Host Response
Thank you for taking the time to comment. Thank you very much

Alejandra
Excellent, 1 year ago
Everything is very quiet, the cabin is well-equipped and has everything in the description
Host Response
Thanks for visiting us

Jill Dahle
Excellent, 1 year ago
We had a wonderful vacation here. We arrived late due to a delay and we had no issues getting settled in. The views are beautiful. The kitchen has everything you need. It got a bit chilly at night so we built fires in the fireplaces and used the heaters. The blankets were nice and warm. Had a great time. Thank you!
Host Response
Thanks for coming to Paraiso Real

Mayra Araceli
Excellent, 1 year ago
Excellent cabin! I was dying to see it and I didn't regret it! It's a super comfortable place if you have kids! El Brincolin, the games inside and outside, the pool is shallow and thus avoids risk, the cabin is super comfortable and has many amenities, plus it is super clean! Everything smells delicious, clean beds, clean towels, no insects, we all loved it! The only mishap was that on the first day we had no hot water and as soon as we communicated the manager solved the problem and we didn't have to fight with that again!! I would definitely come back with friends and kids
Host Response
Thank you, we look forward to seeing you soon

Octavio Ivan
Excellent, 1 year ago
Everything was great during the stay
Host Response
Thank you, it's a pleasure to welcome you

Paulina
Excellent, 1 year ago
Nice cabin, very clean and equipped to spend a weekend with friends, ready to prepare whatever you want in the kitchen, it has many amenities to do, the cabin is very nice and the view is very nice, it has a large and very good barbecue, everything works, and Ivan is very attentive and a good person, I highly recommend it
Host Response
Thank you for visiting us

Israel
Excellent, 1 year ago
A very good location and space for a large family.
Host Response
I'm glad you could come, we'll be waiting for you

Jose
Excellent, 1 year ago
We came as a group for my birthday and we had a great time, it was raining lol the time and still we had a great time
Host Response
Thanks¡¡

Ramon
Excellent, 1 year ago
Excellent property to spend a few days with family/large groups. Ivan and his staff are very attentive, the facilities are super clean, fully equipped and comfortable.
Host Response
Thank you a pleasure

Lilia Janet
Excellent, 1 year ago
Ivan's attention and those who are with him, David, excellent. We were very comfortable
Host Response
It was a pleasure that they came

Melissa
Excellent, 1 year ago
The cabin is very nice and has everything you need to spend a few quiet days with the family. Ivan was very attentive to us and always available. I would definitely stay here again with my family.

MayRa
Excellent, 1 year ago
Excellent cabin, Location, amenities. Delicious mattresses, super-equipped kitchen! Kids Games in Great Condition
Federico
Excellent, 1 year ago
excellent, very nice and clean place, in addition to quiet, my family had a very good time exceeded our expectations thank you

Carlos
Excellent, 1 year ago
Super spacious and very comfortable and very clean highly recommended for large families

Alejandra
Excellent, 1 year ago
Excellent , very comfortable stay , beautiful kitchen. Everything sparkling . The view , the weather the area is very beautiful . Too much to do don't get bored . 🩵

Marco
Excellent, 1 year ago
Nice cottage, very clean and equipped to spend a vacation with a large family or several couples of friends, ready to prepare what you want in the kitchen, it has many amenities to do, the cabin is very nice and the view is very nice, it has a large and very good grill, everything works, and Ivan is very attentive and good person, I highly recommend it and I would return for another vacation to the same cabin.

Uva
Excellent, 1 year ago
Good location, a house that has it all! Very good service from Ivan. Recommended 10/10
Host Response
Thank you, we'll be expect

Adolfo Alejandro
Excellent, 1 year ago
exelente lugar we were wonderful kn the place and the natural landscapes,a very trankilo and relaxing place, the amenities exelentes tant for adults km for children voveremos soon thanks x all ivan👍
Host Response
Thanks to you

Roberto
Excellent, 1 year ago
very good accommodation, many amenities, excellent to go with family and friends. The arrival is a little complex since maps does not have the street on your map. And there is no good reception. ivan's attention is very good and is always attentive.
Host Response
Thank you Roberto for that we send the arrival video gua to make it easier.

Maria Josefina
Excellent, 2 years ago
Excellent option to enjoy with the family, the beds are very comfortable, there was hot water for bathing which is usually a problem in the cabanas, but here we touch perfect. The kitchen is very well equipped and the staff that welcomed us was very friendly at all times.
Host Response
GRACIAS It's a pleasure to welcome you

Luis Fabian
Excellent, 2 years ago
Everything is perfect,the cabin is exactly as seen in photographs I would definitely come back again,everything is very cozy and has many things to have a good time,just consider that the pool is not so hot water but from there everything is very good .

Ubaldo
Excellent, 2 years ago
i would definitely come back
Host Response
Thank you. We'll be

Rodrigo
Repeat guest
Excellent, 2 years ago
An excellent place to rest and spend time with the family. Away from everything and in contact with nature. The host's service is great.
Host Response
Thank you very much for seeing us

Marlene
Excellent, 2 years ago
Excellent cabin for many people. In my case, we were 5 families with children and the children had a lot of fun, it has everything described in the app and the photos do not do justice to how beautiful it is. We only had one problem with the hot water but it was resolved soon, they were always attentive and willing.
Host Response
Thank you for your feedback we want you to enjoy in Paraiso

Lau
Excellent, 2 years ago
Excellent house, everything was super clean and communication with Ivan was always quick, the cabin has everything to make it a few fun days with the family, definitely back to this place.
Host Response
Thank you Por Visitarnos¡

Cinthya
Excellent, 2 years ago
It's a spectacular cabin, I had never been to a home that had so much entertainment for small children, young people and adults. All of us had a great time. It has everything to spend pleasant time in nature. The host is very attentive and punctual.

Nelson Leonel
Excellent, 2 years ago
An excellent cabin. It really has everything you need. There are many things to do. It's super clean and tidy, and has a spectacular view. The host was always very friendly. 100% recommended. The best cabin in the area.
Host Response
Thank you for coming, we look forward to seeingyou

Jorge Octavio
Excellent, 2 years ago
Excellent cabin all the incredible amenities and they helped us to spend our time very comfortable, I recommend it a thousand!!
Host Response
Thanks for visiting us

Alex
Excellent, 2 years ago
Cozy Cabin with Stunning Views My family and I spent a few wonderful days in this cabin. The services were excellent, and the view from the cabin was simply stunning. The area is safe and quiet, which allowed us to relax completely. We'd absolutely stay here again.

Juan
Excellent, 2 years ago
An excellent place to spend time with the family. The host was attentive the whole time. And the place matches the description and photos.
Host Response
Thank you

Lorena
Excellent, 2 years ago
Super nice cottage with everything you need and thought of every detail for the whole family. The super friendly and attentive host at all times
Host Response
Thank you very much Lorena, it was a pleasure to assist you again in Paraiso Real Tapalpa.

Venchi
Good, 2 years ago
We enjoyed our stay in the cabin, the beds are very comfortable, there are many entertaining things, the living room and dining room are nice and comfortable, Ivan the amphitreon was very friendly.
Host Response
We appreciate your feedback, we look forward to the 5 stars!

Rodolfo
Excellent, 2 years ago
Excellent cabin to have a great time with family and friends. Great attention from the host and caporal
Host Response
Thank you, we look forward to seeing you soon

Dulce
Good, 2 years ago
An excellent place to rest and spend moments with the family, the manager and the host very attentive. I would return to this place
Host Response
Thank you for visiting us, we are going to try harder to win us your 5 stars

Virna
Repeat guest
Excellent, 2 years ago
Excellent cabin and very cozy
Host Response
Thank you, we look forward to seeing you soon!

Jerson
Excellent, 2 years ago
I would like to put a bad comment so that it is not busy when we want to go, but better I will book with time, we loved it.
Host Response
Thank you for visiting and we appreciate your positive feedback

Carmen Elia
Excellent, 2 years ago
Very fathered the cabin with everything you need to entertain the whole family
Host Response
Thank you for visiting us

Aida
Excellent, 2 years ago
Very spacious cabin, very comfortable beds, clean and warm blankets, the barbecue grill in excellent condition, ideal for children and pets, excellent service from the host, David 🫶🏼
Host Response
We strive to leave you a cabin of the best, thank you

Jose
Good, 2 years ago
Ideal place to get away from the city
Host Response
Thank you, we'll be expect

Sussan
Excellent, 2 years ago
A spectacular stay 😍 This is our second time visiting the cabins; this time, we stayed in the large one, and it really surprised us! It exceeded our expectations!! The heated pool, even though it was cold, everything was excellent!! We really enjoyed all the amenities, the beds, the sheets, the blankets—everything was very clean, and the place was excellent! We will definitely be back soon with my whole family 🦋✨. Iván and Mr. David were always very attentive and friendly. Thank you, thank you, thank you for offering such a beautiful place! And for letting us feel right at home. It has a few pantry items (in case you forget something), and it has all the cooking utensils... You won't regret choosing this place.
Host Response
Thank you, we look forward to having you back soon

Alina
Excellent, 2 years ago
We had a very nice weekend at the cabin. It is superbly equipped, spacious, and has plenty of amenities—perfect for entertaining the whole family. The entire surrounding area offers peace and a nice view. We fit 5 families and two dogs comfortably. The gentleman who looked after us was very friendly and very attentive to our needs. The beds are very comfortable, and everything is clean and in excellent condition. The kids really enjoyed the warm pool and all the games (pool, ping-pong, foosball, and video games just like in the '80s, which we all love!). Meanwhile, the adults were able to enjoy a weekend of total disconnection, even though the internet works great ☺️. Everything was excellent!!
Host Response
Mila Thank you¡

Irma
Excellent, 2 years ago
The pool is really nice. We had a really great time!!!
Host Response
Thank you, we'll be expect

Guillermo
Excellent, 2 years ago
Spacious cabin with lots of activities and privacy. A place to go to disconnect from the city and enjoy the forest. The pool, which has an excellent temperature (82 degrees Fahrenheit) and is shielded from the cool outside air. The cabin is not cold at all, both in the bedrooms and in the common areas. Many heaters and 3 fireplaces. Recommended!
Host Response
Thank you, we look forward to seeing you soon

Salvador
Good, 2 years ago
Our stay was great. It is an ideal cabin for large families, especially with children. We would have loved to use the pool, but the downside is that the water temperature never exceeded 73°F, and because of the ambient temperature, it felt cold, so it wasn't comfortable. We assume that it must be more pleasant to use the pool during the summer. Another area for improvement is the water heaters for use inside the cabin; they kept turning off, and we had to wait to get hot water in the showers. Overall, the entire cabin is very well equipped. The children loved the play area and the trampolines in the gardens. We will definitely be back. Apart from the issue with the pool, the cabin is 100% recommended.
Host Response
We are grateful for your feedback on your recent cabin stay. We're sorry for any inconvenience you've experienced and are committed to addressing your concerns fairly and constructively. We trust you in your opinion, we hope this is not linked to the inconvenience with the inconvenience with the wooden sculpture, we have never had anything similar with a guest. We're sorry for the situation, but it doesn't avoid liability. We understand your inconvenience, but would like to remind you that by accepting the terms and conditions as a guest, the objects and property are expected to be respected. We understand that accidents happen. As for the heating of the cabin and the pool heat pump, we appreciate your interest in maintaining a comfortable atmosphere. However, as we inform you to keep both on simultaneously it may affect the efficiency of the pool heating system. We are committed to providing the best possible experience and appreciate your payment. In relation to the inconvenience of the heater or boiler in one of the bedrooms, we understand that these drawbacks may occur, especially in a location such as the glue. Thank you for your patience and we are happy that our staff have quickly resolved the issue. It is our goal to ensure that all guests enjoy a pleasant stay, and we take any concerns seriously. If there are any further issues or details you would like to share with us, please let us know. With gratitude, Paraiso Real Tapalpa

Francisco Javier
Excellent, 2 years ago
Great place to rest up !
Host Response
Thank you for visiting. We look forward to seeing you

Claudia
Excellent, 2 years ago
Excellent host, very attentive, and the cabin is very well equipped and located right in the middle of the forest.
Host Response
Thank you for visiting and it is my pleasure to serve you

Virna
Repeat guest
Excellent, 2 years ago
Very nice house, very spacious, clean and super equipped. Thank you
Host Response
Thank you, we'll be expect

Oscar
Excellent, 2 years ago
Very comfortable place, and with the amenities of the place, very comfortable.
Host Response
Thank you, we look forward to it!

Erika Noemí
Excellent, 2 years ago
Ivan was very kind, very attentive and always answered in time. The cabin is very nice and very large.
Host Response
Thank you, we are waiting for you.
