Sarah

Monkey House - Houses for Rent in Sámara, Guanacaste Province, Costa Rica

Sámara

We are sorry that the stay did not meet your expectations. The size, layout and facilities of our accommodation – including the information that there is no separate living room and no air conditioning in the bedrooms – are clearly stated in the description and shown in the photos. During the week-long stay, we did not receive any specific reports of defects. Of course, we would have immediately investigated any complaints about cleanliness, noise or other issues and, if possible, taken immediate action to remedy the situation. We have been welcoming guests for over seven years with consistently very positive reviews, whereby transparency, cleanliness and realistic presentation are our top priorities. After their departure, extra cleaning was required, especially in the kitchen and with the bed linen. I recommend that future hosts carefully coordinate occupancy and expectations in advance. We regret that the accommodation was not ideally suited to this trip and wish you all the best for future stays.

Casita de los Monos-just steps away from the Beach - Cottages for Rent in Samara, Provincia de Guanacaste, Costa Rica

Casita de los Monos 2/steps away from the beach - Cottages for Rent in Playa Sámara, Provincia de Guanacaste, Costa Rica

Danke für dein tolles Feedback. Es freut uns s

Hi Sydney we enjoyed having you and it was a pleasure to help you with any kids of question, that is exactelly how we can support our guests. And the most important to us is that you felt home and comfortable. That makes us happy!

Hi Jessica, thanks for your feedback! We loved having you!