Elsa
Reviews
70 total reviews
97% rated 5★
70 reviews
4.96
2023–2026
70 reviews
Adrián
Excellent, 2 weeks ago
A very good place. We were very comfortable.
Crescencio
Excellent, 1 month ago
Elsa is an excellent host. She was always attentive to meeting all our needs. The heated pool with a panoramic view was the best place to spend most of the day. I recommend staying with her.
Marcela
Excellent, 1 month ago
It is a very nice house with all the comforts for family fun. The service was always very friendly and efficient. The pool was super nice, and the spaces are spacious and beautiful. We would always come back.
Itzel Fernanda
Excellent, 2 months ago
Excellent! Highly recommended 100%. 24/7 service, problem solving at all times, and a great house! I would definitely come back so my family could get to know it. The price was great! Thank you for everything!
Xochitl
Excellent, 2 months ago
Casa Cuba looks like a city house. The architecture is modern and distributed in a functional way. The areas of the house are very spacious, and from the main floor to the upper terrace you have a great view of the lake. Elsa and Kevin were attentive to what I needed and responded quickly to my messages. My favorite part of the house was the pool area and its upper terrace. I had a very pleasant experience, although I couldn't enjoy it to the fullest (like using the grill) because it was raining, but whoever goes on sunny days will have an incredible time.
Michelle
Excellent, 3 months ago
Excellent host, the house is very comfortable and very similar to the photos, and everything is very comfortable
Andrés
Excellent, 3 months ago
We had a great time as a father. Very nice house and the owner is always attentive
Omar
Excellent, 4 months ago
Good host, all the corresponding amenities. Amazing view. Excellent atmosphere.
Julieta
Excellent, 4 months ago
We had a great weekend at Elsa's house. It was quite comfortable! The view of the lagoon fascinated us. We definitely hope to return soon.
Norma Alicia
Good, 5 months ago
An ideal place for a family; Elsa was very helpful at all times…
Araceli
Excellent, 5 months ago
Amazing stay! The place was clean, comfortable, and exactly as described. Views from the pool were incredible. Host was responsive, friendly, and made everything easy. Would definitely stay again!
Mariana
Excellent, 6 months ago
Very friendly at all times; The place is really great, ideal for a family get-together. Super attentive, they helped us with everything we asked for.
Enrique
Excellent, 8 months ago
Elsa and her staff were great, the house was spectacular. The view to Lago de Chapala was perfect to enjoy the sun rise and sunset. The entire home was well designed and decorated, perfect for relaxing. Thank you Elsa you guys were great and my family and I are looking forward to our next visit.
Host Response
Thank you so much for your feedback, Enrique. It was a pleasure to welcome you. We'll be expecting you soon!
Gloria
Excellent, 9 months ago
They were very helpful at all times and were attentive to us. Congratulations
Luis
Repeat guest
Excellent, 10 months ago
Second time at Casa Cuba. Beautiful place. Would visit again!
Host Response
Thank you very much for choosing Casa Cuba for your vacation. It was a pleasure to welcome you again and you will be welcome whenever you feel like a few days of relaxation overlooking the lake 😎
Adrián
Excellent, 11 months ago
A pleasant stay, totally recommended. Everything works perfectly, nice details and decor. A trusted place. I'll probably be back soon.
Berenice
Excellent, 11 months ago
The house is beautiful. Elsa was always in touch and did everything to make our stay more enjoyable. Kevin, the guy who gave us the house, was very nice and punctual. Highly recommended
Arturo
Excellent, 1 year ago
The place is much larger than what you see in the photos and even more beautiful, as well as comfortable. I highly recommend it for any occasion. You will surely enjoy your stay and communication is very fast.
Laura
Excellent, 1 year ago
Excellent stay. The place was clean, comfortable and just as described in the listing. The location is very convenient, the views and tranquility are incredible, and the host was kind and attentive. I would definitely stay here again.
Alan
Excellent, 1 year ago
Our stay at Casa Cuba was excellent. The property was clean and well maintained. The pool had a very pleasant temperature, ideal for relaxing with the family. The rooms are spacious and comfortable, in general the house is very spacious, private and quiet. Perfect for resting. From the first moment, Elsa was an attentive and kind host, recommended excellent places to have breakfast, lunch and dinner, and was always available for any need. As a welcome gift, they gave us a bottle of rum, which was a special gesture. Casa Cuba is definitely a recommended place to rest.
Jorge Arturo
Excellent, 1 year ago
Elsa's place seemed incredible, it had a very beautiful view of Lake Chapala, its temperate pool on the roof was very comfortable. The host was very responsive to us and supported us in sending nearby places of interest. Thank you for everything!.
Danny
Excellent, 1 year ago
Casa Cuba was beautiful. The view is incredible and pool is so refreshing. The house is huge, had a great grill and kitchen. The upstairs refrigerator made hanging out all day in the pool so easy. Elsa and her team recommended so many good things and were so friendly. Our whole group had the best time.
Karina
Excellent, 1 year ago
Everything was wonderful; Elsa was very attentive, friendly and helpful at any request. I would definitely be back!
Perla Vanessa
Excellent, 1 year ago
The house is very nice gives you the feeling of tranquility when you arrive it is very luxurious and the visit is incredible The pool area that is the top floor is very comfortable and nice You can spend the whole day without going down for anything So nice and comfortable
Ana
Excellent, 1 year ago
The house is as in the images, if you are looking to spend a few days relaxing it is the ideal house. The house is beautiful, it has too much space, the pool is ideal for the heated, the views, zero noise. The host is always attentive along with her very friendly team, totally recommended.
Omar
Excellent, 1 year ago
Nice house, the heated pool , very good communication from the host.
Ricardo
Excellent, 1 year ago
Excellent place, it exceeded my expectations and the immediate attention. Of course I would rent this house again.
Lorena Del Rocio
Excellent, 1 year ago
Hi.!!! The house is very big and beautiful, I exceed my expectations, The only thing there were not enough pots to cook, I understand that many people do not cook but in our case yes. Everything clean, in good condition I would definitely come back
Brenda Graciela
Excellent, 1 year ago
Simply spectacular 🥰 is a lot but much better live than in photos! We had a great time and the attention will 🥰 definitely be back 😍
Danyah Nicole
Excellent, 1 year ago
Elsa was always attentive and helped us with very clear directions! The house is very tidy and relatively new, so there are no bad details to point out. It was very clean when we received it and the heated pool is a plus. The view from the top floor was also very nice. If you are going to take photos or do anything in the place, I recommend bringing special tape to stick on the walls, since they made that comment to us to be able to take care of the house's paint. They gave us a complimentary bottle and the refrigerator also has plenty of space (there is one upstairs too so you can put your drinks). I definitely recommend it and we didn't hear any noise from neighbors or anything else.
Robert
Excellent, 1 year ago
Incredible house in an incredible location with an incredible view. The heated pool was amazing with the view and the canopy for the sun. House had every amenity. Check-in and check out was breeze and personalized with help. There were only two of us but would be an amazing property to host large groups as well. Will probably rebook here in a couple months. Thank you for everything.
Luis
Repeat guest
Excellent, 1 year ago
Beautiful house with a fantastic heated pool. Great communication. Overall excellent experience.
Gil Espinosa
Excellent, 1 year ago
Excellent host, impeccable service, quick and clear communication, the house is in excellent condition, spectacular view, the pool is great, the rooms are very comfortable
Veronica
OK, 1 year ago
Elsa was very responsive. The view of the lake was incredible. Unfortunately, the first day we were there we had a water issue but she was very proactive and fixed it immediately. However, we had the same water issue two hrs before we checked out and the issue was not resolved, so we were not able to shower before we left. In addition, there were a lot of spiders inside the house and wasps outside the house, so you are not able to open the balcony doors. We did not use the pool so I can’t speak on that. Elsa did let us check in early which I appreciate and she was thoughtful to get my mom a birthday cake and rum. Although the owner was attentive and detailed I would not stay in the house again.
Host Response
Thank you so much for taking the time to share your experience, Veronica . I’m truly sorry to hear about the inconveniences you faced during your stay. The water issue was a very unusual situation—someone outside the property accidentally left the water taps open twice, which drained our reserves. I completely understand how frustrating that must have been, especially on your last day. To make sure this doesn’t happen again, we’ve taken steps to isolate the water supply so no one can leave the taps open by mistake. As for the spiders and wasps, we do fumigate regularly, but being a countryside home close to the hills and the lake, these things sometimes sneak in—more so during certain times of the year. It sounds like this was one of those unusually bad cases, and I’m really sorry it impacted your experience. To avoid this happening again, we’ve decided to increase the fumigation frequency. The issue with the bathrooms is especially disappointing to me because it’s completely out of the norm. There’s no excuse, and I wish you had let us know right away—we would have immediately sent a team to give everything a deep and thorough cleaning at no extra charge. I’m really sorry to hear that you wouldn’t want to stay with us again. If you ever do change your mind, I promise we’ll go above and beyond to make sure everything is perfect for you. Our main goal is for families to have a wonderful and relaxing stay, and we’ll keep working to improve every little detail. Thank you again for your feedback. It means a lot and helps us continue to get better.
Antuan
Excellent, 1 year ago
Everything was very good with the place. The heated pool, the service and the house were all as expected.
Sergio
Excellent, 1 year ago
The house is incredible to spend a few days relaxing, Elsa and her team were always very vigilant in case something could be missing, with excellent recommendations to eat in the area. Pfff the pool is amazing with the heated water and amazing kitchen, as if you were at home (if you forgot some cooking there you found it) Casa Cuba is highly recommended!!
Carolina
Excellent, 1 year ago
Excellent place
Barbara And Weston
Excellent, 1 year ago
We had a great time, we will definitely come back 😊
Marina
Excellent, 1 year ago
We had a very peaceful stay at Casa Cuba! The house is beautiful, amazing views, comfortable, impeccable, well located and the hosts are super attentive! Everything was just right, we will definitely be coming back!
Hector
Excellent, 2 years ago
Beautiful place !! Even better in person !!
Julia
Excellent, 2 years ago
Everything was lovely. Elsa was very responsive and made lots of great recommendations
SofÍA Lorena
Excellent, 2 years ago
The house is beautiful! Exceeded our expectations. Elsa was very friendly and helpful at all times.
Mabel
Excellent, 2 years ago
This place has one of the best views of the lake. Our favorite was the rooftop ppol area and the dining terace...My family and I truly enjoyed our stay at Casa Cuba.
Ariana
Excellent, 2 years ago
Just the best option when looking for a place to stay for many people! We will definitely be back. Everything was very clean and the view from the pool and balcony is amazing. Also, communication with Elsa was constant and fast.
Cecilia Lizeth
Excellent, 2 years ago
Excellent service, excellent house.
Marcela
Excellent, 2 years ago
Absolutely a great place! Definitely will come back. Elsa was right at one text, her details amazed our family. Clean, amazing views, swimming pool delicious, grill made our night, spacious kitchen and room….just right what we needed
Lizeth
Excellent, 2 years ago
We had such a great time at the house. The views were amazing and everything was really clean. Elsa was a fantastic host too. We're definitely planning on coming back in the future!
Manuel
Excellent, 2 years ago
The house is simply perfect. From the moment you walk in, you feel the warmth of home, and the place is amazing—the lake view, the pool, and the super spacious and comfortable spaces. You are greeted with a small welcome kit, which not all hosts do, and my family and I had an incredible time. The pool is heated. Don't think twice and go to this place, close to Guadalajara and highly recommended. Elsa is a fantastic host.
Oswaldo
Excellent, 2 years ago
Smooth arrival, and Elsa was always attentive to our requests. Everything was very nice—pool and amenities.
Leonardo
Excellent, 2 years ago
Excellent accommodation 🤩
Jarumi Yubani
Excellent, 2 years ago
Excellent house, we had a wonderful weekend, Elsa was super attentive and thoughtful, they welcomed us with very nice amenities for our stay, thank you for the bottle and drinks, we had a very comfortable time
Andrea
Excellent, 2 years ago
Everything is awesome! The view of the house is spectacular! A perfect place for a weekend.
Jose Miguel
Excellent, 2 years ago
A house with good views, a very nice pool and everything you need to spend a few relaxing days with the family.
Ricardo
Excellent, 2 years ago
Everything was excellent , my friends and Family had a great time. The house has an incredible view to the lake
Manuel
Excellent, 3 years ago
Amazing place, we'll definitely be invited to come back.
Luis Angel
Excellent, 3 years ago
It was an incredible moment that we definitely have to do again
Akane
Excellent, 3 years ago
It was everything I expected! An excellent place to celebrate and relax
Erick
Excellent, 3 years ago
It's a spectacular house. The photos don't show what you really experience in that place. Everything is very clean and tidy. Every detail of the house is well cared for and thought out. The decor is unparalleled. The view and the pool are incredible. Totally grateful and highly recommended. Elsa was very friendly and her service was great.
Alondra
Excellent, 3 years ago
I will definitely return. It's a beautiful house with a breathtaking view. Everyone's service is very pleasant.
Berenice
Excellent, 3 years ago
Everything was excellent. The house is beautiful and very spacious. The view from the terrace is incredible. The pool was wonderful and the water is heated. Elsa and Kevin are excellent hosts and are always attentive. I will definitely come back!!!
Jose Enrique
Excellent, 3 years ago
An excellent residence for resting, everything ready to make the most of family time. Elsa was always making sure that everything was in order. She left me ice, beers, Clamatos and soft drinks upon my arrival. The house is impeccably clean and comfortable. It was just my children and I, 3 people, so we didn't have any problems with space. The social area with the pool, terrace and excellent barbecue grill, as well as the family room on the main floor. The bathrooms are spacious and functional. I certainly hope to return soon to spend even more time at Casa Cuba... Thank you!
Vero
Excellent, 3 years ago
excellent
Paulina
Excellent, 3 years ago
The house is very nice, the view of the lake is incredible. Elsa was attentive to us all the time and gave us a very good reception! Very recommended the stay! thanks!
Eva
Excellent, 3 years ago
We felt very happy at Elsa's house. The place is highly recommended if you want to have peace and quiet and spend a nice time with friends or family! I would definitely come back 🥰
Greta
Excellent, 3 years ago
Casa Cuba is a wonderful place! Kevin, the house manager, welcomed us for check-in, and we were immediately pleased with the details that Elsa had prepared to welcome us. We were greeted with a complimentary bottle to celebrate the birthday of one of the people in our group, as well as mineral water and cold beers in the fridge. The house has a beautiful view, the rooms are very spacious, the kitchen is very well equipped, and the terrace area where the pool is located is truly charming! The pictures don't do it justice! Every corner of the house is spotless! There were 8 women in our group, and we felt very comfortable and very safe in the house. The House is located in a private area with security. The entrance door to the property is kept closed at night, and there is a very friendly and attentive night watchman at the entrance. Kevin is a very respectful and helpful young man. Elsa surprised us with cleaning service. 100% recommended!
Jose Claudio
Excellent, 3 years ago
Everything was excellent! 100% recommended. Thank you, Elsa 🙌🏻🙌🏻
Diego
Excellent, 3 years ago
It is a very nice house. Everything is impeccable. The rooms and facilities are wonderful. It is a house full of luxury and privacy that make for an excellent stay.
Bety
Excellent, 3 years ago
The place is like new and super clean. It also has beautiful lake views that you can enjoy from every floor of the house. They provide you with towels, soap, and shampoo there, which is a great touch because it saves you space in your suitcase. The pool area is undoubtedly the best part of the house. It's spacious and has a terrace large enough for the whole family. The host, Elsa, is a lovely person. She is always available for anything that is needed and with the best attitude. Highly recommended for going on vacation.
Gaby
Excellent, 3 years ago
Wow, the view is unreal. It's amazing that you can see the mountains and the lake so close. The house is much larger than it looks in the photos. Everything is new, it is very well equipped, and the beds and sheets are super comfortable. The pool water is wonderfully heated. We didn't want to get out. We loved the paintings. It makes it very special that they are painted by a Cuban artist and depict places or characters from there. Incredible attention to detail, highly recommended.
Host Response
Thank you very much, Gaby. I'm glad you liked it and had such a pleasant stay. We'd love to welcome you back in the future :)
Pamela
Excellent, 3 years ago
The house is divine, the view is spectacular, and Elsa is very helpful and attentive. Everything went as expected and even exceeded our expectations. Just keep in mind that the house has three floors and the stairs can be a bit difficult for children and older adults. Other than that, everything was excellent!
Host Response
It was a pleasure to have you, Pamela. I'm glad you were pleased and had a good time. That's what Casa Cuba is all about, creating wonderful memories with friends and family. We hope you come back soon.