Maria De La Luz
Reviews
84 total reviews
87% rated 5★
84 reviews
4.80
2017–2026
84 reviews
Fer
Excellent, 4 months ago
We had a great time! A very nice house in a great location for walking and close to the Zócalo! I loved being able to communicate easily with Mari Luz from the moment I made the booking. 100% recommended! The cleaning girl is very nice and efficient!
Host Response
Fer and his group were great! That's why we want to share our homes! Pedro was so kind to everyone. Anyone would be delighted to welcome you!!!
Daniela
Good, 5 months ago
Casa de María De La Luz is very nice, has an amazing view of the lake, and is very well located. María and Ana are very attentive to everything to help make your stay very enjoyable.
Host Response
I love it. They were happy! Everything was great; they told me all the details! I'm so glad! Every detail is seen to for your excellent rating in every way! We will continue on our path! Thank you. We are encouraged by guests like you who enjoy everything!
Luis Angel
Excellent, 8 months ago
A beautiful view of all of Valle de Bravo, and Maria was always attentive to everything from before the trip started
Host Response
It was a pleasure to have Luis Ángel and his family at home! Thank you very much! We look forward to seeing you again!
Ricardo
Excellent, 8 months ago
Thank you so much!! Nice place to spend Christmas
Host Response
Alicia, Ricardo and their family are luxury guests! Nice, attentive and fun young people. It's a pleasure for everyone to welcome you. Thank you for visiting us!
Ernesto
Excellent, 10 months ago
We had a great time on the terrace, with an incredible view
Regina
Excellent, 1 year ago
Excellent service and they were always attentive to us and answered any questions.
Host Response
It's a real pleasure to be aware of guests like you and your group. Super friendly, cheerful and high-class young people. Happy hosts with guests like you!!!
Azahar
Excellent, 1 year ago
Maria was always very nice and attentive, as was Ana Bere, the lady who helped us with the cleaning, and they made us feel right at home. We really enjoyed it and the view from the house is beautiful
Host Response
It's so easy to have a nice stay with guests like you and your group! Thanks and see you soon!
Weiwei
Excellent, 1 year ago
We stayed at Maria's house for a week. We love her beautiful house with amazing scenery, cleanness and convince. Maria has kept very smooth and timely response communication with us whenever we got questions. Her house keeper Ana is a great helper for not only keeping the house clean, also helping us for shopping groceries during our stay. In short, we had a great time in Valle De Bravo. Thank Maria again for everything you have done for us! Weiwei & Robert Bay Roger & Debbie Jackson
Host Response
Everybody will be so glad to have you Weiwei! You are a superb guest ! Thank you for your visit!!!!
Guillermo
Excellent, 1 year ago
Everything was fine Thank you for all the attention you gave us and the very clear and helpful instructions to get there
Host Response
With guests like you, it's a real pleasure to welcome you! Thank you !
Roberto
Excellent, 1 year ago
It's a great option, the views of the lake at sunset are spectacular.
Host Response
Thank you Roberto ! Lindisima family!
Luis
Excellent, 2 years ago
Very good communication with Maria at all times and very kind, she was always attentive to everything.
Host Response
How good they were happy and that they took advantage of their long weekend! I hope to have them at home in the future ! My pleasure !
David
Excellent, 2 years ago
All good with having that great view however, thay view comes at a cost. Easy walking down to the town. But coming back is challenging. Will need to take a taxi up its its a bit of a work out. Other than that great place.
Dave
Excellent, 2 years ago
The view, the privacy, the 4.5 bathrooms, everything was amazing, I would definitely come back!! Thank you
Host Response
Well, we look forward to seeing you here!
Danny
Excellent, 2 years ago
A great place with a beautiful view! We definitely felt at home. Maria's attention super good, always attentive, accounts with the extra of a cleaning girl who is completely trustworthy, it is convenient to go down walking and back by taxi, although some taxi drivers do not want to go to the place, Maria has a contact se confidence that she provided us. The place is cozy and comfortable, we travel with a large family and we were all comfortable, I highly recommend it. Like plus Maria left some balls for my kids to play and they were having fun!
Host Response
Families of this caegoria are precisely the reason because it craves to share . The quality of people is notorious for how they talk and treat the staff, super fine, no matter who. Knowing how to appreciate is a gift that we can't all brag. More than we invite you to have them back at home. Thank you, thank you for your private comment, very much !
Paula
Excellent, 2 years ago
Maria was extremely helpful, and quick to respond to all our questions and requests. She was flexible with our check-out time, gave us local recommendations and had a cleaning person available whenever we needed extra help. Each bedroom has a bath, with enough good towels for all and some extra. The treat is the table on the deck which was set for our arrival (even had a vase with fresh flowers) and we used for every meal. Our granddaughter loved playing in the yard with 2 balls that Maria got for her. It felt like staying at a friend’s house! If you are driving in, know that the cobblestone roads to get to the house are steep. We chose to use the local taxis instead of driving, especially when coming back uphill after walking to town for a meal :) Quaint town, and lovely house if you enjoy experiencing Valle de Bravo like a local. We recommend it!
Rose
Excellent, 2 years ago
Absolutely stunning ! Great view and location! Amazing communication! Walkable but we preferred to take a cab for $50 pesos on the way back up! We cooked and ate breakfast on the patio every morning ! Our 3 year old managed the stairs but you may want to bring a baby gate for younger kids! We will be back! 100 recommend coming here !!!
Host Response
So lovely to have you and we do have small gate for next visit ! I am so happy you enjoyed your stay and next time I guarantee it will be even better !
Sebastian
OK, 2 years ago
Unparalleled views of the lake and sunsets. Very well located near the center of the village. Unbeatable place to grill. It is an old house that requires some updating in the finishes and comfort amenities (blinds and fan/AC that are not there).
Host Response
What a pleasure they were enjoying the beauties of views and sunsets ! Interestingly, the selection of blinds " see through " has been much appreciated as it allows us to stop the sun without taking away the view! It is true that the spring takeoff is hot but it's a few days as soon as the rain comes! And it was your turn! Equally we will buy 3 other fans additional to those in existence ! Thank you for your interest !
Adrian
Excellent, 2 years ago
very good house
Thibaud
Good, 2 years ago
The listing has a wonderful view. The spectacle of the paragliders passing over the neighborhood was very exciting for the kids. The house needs a bit of TLC with the finishes: peeling paint on the façade, worn-out exterior terrace flooring, and poorly placed white lighting. The sheets are not very soft, and that is quite unpleasant. Some new white ones wouldn’t be too much. The water barely comes out of the showers; adding a water pressure pump could improve the bathing experience, as when traveling with infants, it's important to prevent them from getting cold while bathing. All in all, the stay was pleasant, but in terms of value for money, it falls a bit short. The support service, including cooking (breakfast) and housekeeping, was VERY GOOD.
Host Response
All suggestions are very good ! Thanks for your visit!
Geraldine
Excellent, 2 years ago
Lucy’s house is beautiful, quiet, and has unbeatable views. We had an amazing time. We spent most of our time on the terrace, as it’s a place where you can enjoy the entire lake and the best sunsets. Fanny helped us with everything for the house chores. We'll definitely be back!! Thank you, Lucy.
Host Response
I love reading your comment. We will be waiting for you with open arms! Thanks for your visit!
Karla
Excellent, 2 years ago
The house is as described, very nice, everything was very nice, the description matched the house, we had an amazing time, the communication with Mrs. Lucy is very good, always attentive to everything, we hope to return very soon!!:)
Host Response
So easy Karla with people as nice as you and your family Karla! Appreciating 100%. You really have my info and we look forward to welcoming you with open arms!
Leonardo
Excellent, 2 years ago
Maria De La Luz was an excellent host. Me and my friends had a great relaxing vacation week at her place. We grilled lots and enjoyed the cozy fireplace. The views of the whole lake are otherworldly and stunning, particularly the sublime sunsets. Maria sent us very clear and specific instructions on how to get to the place. We had a housecleaner come every day which enabled us to focus on cooking rather than cleaning. Victor was easy to contact and provided us with lots of firewood. I’d love to come back for another stay and enjoy the great sunsets again in a place that you just want to relax in. The town and city buzz is a few steep downhill blocks away if you end up craving a night in a fancy restaurant. The host is very communicative, which can be a little bit much for some. But it’s understandable why she texts so much as she really wants her guests to have the best experience possible and make sure everything is in prime condition. Thank you again for hosting us!
Host Response
Leonardo ! thank you so much for such a nice review. I tell you you are a very special person that’s what everybody thought when they met you. Have a very nice Christmas and I really hope we can make a plan for 2024 and have you at home once again thank you very much
Emilio
Excellent, 2 years ago
Very nice house with a great location. It definitely worth it. Maria de la Luz is always very helpful.
Host Response
You love having you. Any host will be happy to!
María De Los Ángeles
Excellent, 2 years ago
Everything was excellent just as Maria de la Luz has to offer. We enjoyed every minute of the stay in the chalet. The person who received us was very friendly and Fany, the maid, was excellent help. The only truly difficult thing was arrival and I understand that it is not the host's fault but the municipal government for the state in which the access streets are located. The climbs are very inclined and in very bad condition, bumpy and broke half of one of them to "repair" but left very little space to transit being double circulation.
Host Response
We claimed the neighbors today from Municipal Public Services, about the inconvenience and they claimed that the unexpected rain that came with mud due to the Hurricane of Acapulco forced them to divert the normal path. It's fixed. I'm so sorry for the inconvenience Municipal services also make arrangements during times of very busy festivities without thinking about it !!!! You're absolutely right!
Topo
Excellent, 3 years ago
A great place to rest, with a spectacular view and very centrally located.
Host Response
Any host will be happy to welcome you and your group. It's a pleasure, and I hope to see you soon. We look forward to seeing you here!!! .
Fernando
Excellent, 3 years ago
Very nice view of the entire lake! Great location for walking to the village and the host is very helpful :)
Host Response
A real pleasure to have them at home. We look forward to seeing you soon. Thank you very much for your visit.
Gabriela
Excellent, 3 years ago
Wonderful place!! The super friendly host, top-notch care,with the plus of having a service person. Super delighted, we are invited to return!!
Host Response
To finish soon, it was a HUGE PLEASURE to have such special guests. I hope to see you very soon! Congratulations on the holidays and all the best to you and your family. And... thank you for your visit.
Udi
Excellent, 4 years ago
Must rent this stunning place. We are world travelers, mostly in the highest end of AirBnBs. Back from luxury AirBnBs in Europe and the Middle East we walked into this rental and were immediately astounded by fabulous. Drawn to the wrap-around balcony overlooking the breathtaking view, we lingered there as much as possible. The mountain chalet itself is clearly a loved dwelling of the owner Luz, who cares for every detail. Fabulous bed-linens, extremely well stocked kitchen, comfortable furniture in a place we did not want to leave. This place was impeccably clean, the entire experience a joy. We will surely be back and make this our home in Valle de Bravo. Highly recommended for discerning travelers.
Host Response
I was such a pleasure to have received such distinguished guests. I would love to have you again!!!
Cedric
Not good, 4 years ago
Good place, amazing view and good reception. Unfortunately, due to scorpions present in all rooms, we were unable to stay. Maria understood the situation still we had to call the attention of Airbnb to have a good refund since it was almost going to be paid 8,000 mxn for a night that was not worth them. The price per night of the place is too high for what is offered and the conditions in which we find the house
Host Response
You kept on changing the situation. You wanted to leave and I agreed and you made a statement compromising yourself saying: " I WILL PAY FOR THE NIGHT OF COURSE" but please cancel our reservation. This was a new situation for me, and being a good host I accepted. After that agreement you made a big different argument with the company not respecting the original agreement with me. This is not correct. Also you should have told me about the curtain that you or someone in your group broke as I have to fix it before I accept any other reservation. Three days before and three days after your stay i had satisfied customers Strange isn't it?
Edgar
Excellent, 4 years ago
Fantástic view and a great value. Maria is a terrific host. Bring your confortable shoes and get ready for a full workout if you are walking
Host Response
Such a pleasure to have such a refined family group. This is exactly what a host longs for and you are special. Hope to be in contact in the future. God Bless you and thank you so much for your visit.
Yago
Excellent, 4 years ago
Beautiful view. A very good place to spend time as a family. María de la Luz was very attentive and always available. Marina also helped us a lot. Highly recommended.
Gabriela
Good, 4 years ago
Wonderful view, it was the best part!! It was well worth it for the sunrises and sunsets at the house, very pleasant atmosphere and the host was always very attentive and helpful giving recommendations and asking what we needed. A little complicated the access by the cobble and steep streets but we did not take the car at all and we would move by super easy taxi. It was definitely a few days that we enjoyed a lot as a family, we loved it. We recommend it!
Pamela Iris
Not good, 4 years ago
Let me say that there are some great things about this place- the view incredible, beautiful deck and nice day time living space. What needs to be updated on listing is that your water may get turned off “by kids on the street” is what the maid, Fanny told us. We were without water for 1 whole night when I got Montezuma’s revenge. It was horrific! No water to flush! This was fixed the next day when the maid came and told us and showed my husband where by the street that you could turn the water back on. Also, there was very very low water pressure on the 3rd floor where the nicest bedrooms and baths are. We could only use the toilet once all night and it took 8 hours to fill up. Additionally if anyone uses the water in any part of the house, there is a very loud cascading sound. If you sleep lightly, this will wake you up in the two upper bedrooms. We told the owner about this and they said “it was fixed, but still slow” were her words. We had to use a pan and carry water up to flush the toilet after one time. I just wish that we had been told that there was a possibility of no water. My suggestion would be to put water turn off under lock, so that no kids on the street can mess with something so vital for health and comfort.
Rogelio
Good, 4 years ago
Great host. Always in communication and flexible on arrival and departure. The lake view is unbeatable. The house is a bit old, but it's perfect if you want to enjoy the sunsets in Valle. Good value for the money.
Host Response
Nice to have you Rogelio, I'm glad you were happy! I hope you had a chance to take some great photos with the sunsets of this time!
Antonio
Excellent, 4 years ago
The house is very nice , the viewюenal , excellent communication . Very clean .
Jun
Excellent, 4 years ago
great location.the view is incredible.But make sure you have a SUV or go out by a taxi.
Host Response
Happy you enjoyed Vista Maravillosa! Sure your children had a great time also! China is also a great country!
Aimé
Excellent, 4 years ago
The house has an amazing view, literally you can see everything valley, the house is very clean and the beds are very comfortable, we will 😊 definitely return again
Host Response
I missed getting to know you more but I love your style. I congratulate you and will be delighted to be able to pamper you even more beautiful !!!!
Estefanía
Excellent, 4 years ago
If you are looking for an ideal place to spend a great vacation, this is the place!!!!! The view and comfort of this place are impressive, and you will always feel comfortable because Lucy is in contact with you at all times. This is super well located in the center and has all the comforts for an ideal vacation. Definitely a great place :)
Paulina
Excellent, 5 years ago
A beautiful house, we had an incredible time, I would definitely come back again and again, Lucy is very nice, always attentive, the view is incredible, in the house there is EVERYTHING and that makes you feel extremely comfortable. i highly recommend this wonderful home
Host Response
Que placer que pudieron disfrutar. Me encantará tenerlos nuevamente. Familia tan respetuosa y divertida como la de ustedes es precisamente lo bonito de esta plataforma. It is a pleasure to hear you enjoyed your stay. I would love to have you again !. A family as respectful and fun as yours is precisely the beauty of this platform.
Ankit
Excellent, 5 years ago
Very good house. Maria is very gentle and supportive human being. Very easy to approach and it is an unfirgettable experience. She speaks very good english and that helped people like us who do not speak better spanish. House is very beautiful and well maintained.
Cytla
Excellent, 5 years ago
Luz's place is fabulous. The cleanliness is impeccable, and the service is unbeatable. The photos don't do it enough justice. Luz and her staff are attentive at all times to whatever you need and support you throughout your stay. I definitely recommend it if you want to have a fun and relaxing weekend. I hope to return soon.
Alexis
Excellent, 5 years ago
It will be a great experience
Gaspar
Good, 5 years ago
The place has a spectacular view! Thank you for everything Maria.
Chilo
Good, 5 years ago
Spectacular view; well-equipped kitchen and tableware to prepare any stew. Very clean sheets and towels. Thank you very much for accepting us with our Chihuahua puppy, we made sure he behaved very well.
Host Response
Thanks for your visit.!! I hope you come back and I have a chance to meet you!!
Emmanuell
Excellent, 5 years ago
The house is beautiful, it is designed for everyone to enjoy the view, which is amazing, the balcony dining room is the best, Lucy and Brenda are always attentive, great service, 100% recommended.
Silvio
Excellent, 5 years ago
Spectacular view of the lake! Enjoy the sunset or a nice breakfast on the terrace. Good location, walking distance (15 min) from downtown or the shore. Great for pets!
Erick
Excellent, 5 years ago
Excellent
Victoria
Excellent, 5 years ago
Vista espectacular!!!
Rufino
Excellent, 5 years ago
Good service
Lazaro
Excellent, 6 years ago
I spent a weekend at Valle de Bravo and I really enjoyed staying at Luz’s place. We had a great time, the view is amazing. I will definitely stay there during my best visit.
Host Response
I am so happy that you had a great time Lazaro ! we will be waiting for you and your friends and family.
Pau
Excellent, 6 years ago
Beautiful! With the view, it already worth the house. The dining room inside is never used for the comfort of the outside. Maria and Brenda were attentive from booking to check-out. To get there, it's best to follow the instructions they send, at Waze he sends you through narrow streets and many stops. They have several amenities and the house is very clean. I recommend 100%.
Host Response
Pau, it's so nice to be in touch and to provide your home to close people (sorry my board does not have Spanish) like you and your family. Brenda is a person who has a lot of sensitivity and is moved to see young people who do EVERYTHING for their family to enjoy. We don't see that very often, actually. I put a lot of effort into making everything pleasant because it is my home that I love and as you will see, it is not "a house for rent". I'm glad you came, and it was a delight to have you. Blessings to all.
Bardo
Excellent, 6 years ago
Excellent location and exceptional views of the lake and Valle de Bravo city center! Excellent service and communication!
Gustavo
Excellent, 6 years ago
This house is in a privileged location. It has an incredible view where you can see ALL of Valle de Bravo. The whole family had a great time on the terrace, it is very spacious and comfortable to spend all day there. Thank you very much to Maria for your attention and to Brenda for always being attentive to what we needed.
Melissa
Excellent, 6 years ago
Excellent accommodation, the view is very nice, we had a great time
Aaron
Excellent, 6 years ago
There is no doubt that if it is the best view and an incredible place to rest, the treatment was incredible, everything perfect with communication and the house always impeccable, I have been to many places in the valley and this without thinking is the best, but thank you so much
Host Response
I'm glad they were happy at their birthday celebration. Congratulations!
Javier
Excellent, 6 years ago
The view is amazing. We had a great time and we enjoyed Maria de la Luz’ hospitality.
Host Response
We love to host such a fine family , Javier ! It was a pleasure to have you . Hope you can visit us in a near future !
Bethsaida
Excellent, 6 years ago
Beautiful house with amazing views
Host Response
I hope we can enjoy your visit again soon! Beautiful!
Joanna
Repeat guest
Excellent, 6 years ago
Phenomenal view! My second stay there and this time I came back for a whole week to enjoy the magnificent balcony and lake view. The house itself is quaint and charming, feels lived-in and loved not built-to-rent only, but what will keep me coming back is the unobstructed view. The garden below is also lovely and green, good spot to do a morning workout. I spent most of my days out on the big terrace just soaking in the lake, clouds and hills.
Joanna
Repeat guest
Excellent, 6 years ago
Charming space with an extraordinary view and warm hospitality!! We already booked a second stay here for longer, couldn't wait to get back!
Mario
Excellent, 6 years ago
Excellent communication and very good service. Very comfortable stay and an excellent view of Valle de Bravo
Yamilet
Excellent, 6 years ago
The view is truly spectacular. We had an amazing time; everything was just as we expected. The service from the staff is fabulous; we spent hours on that balcony enjoying that beautiful view. Our experience was a 10. Of course we would come back, although the kids were the only ones who missed the wading pool. Apart from that, everything was fine. Thank you.
Federico
Excellent, 6 years ago
It was an amazing stay; the house was very nice, with a spectacular view, and in a great location. From the very first contact, the host was friendly, attentive, and provided us with all the details, from the amenities to recommendations for going out for a walk. Brenda, the girl who welcomes us, is also always aware of what we need and is a very nice person. Excellent communication. My family was very happy, and I would definitely come back.
Monica
Excellent, 6 years ago
Our stay was great!! The terrace is amazing, and the service provided by María and Blanca made our vacation very comfortable and enjoyable. The house needs renovations in terms of its furniture and décor; the kitchen leaves a lot to be desired, but these are details that are largely offset by the comfort of the house, both in terms of its location and the beds, which are very comfortable, and the hot water in the showers.
Host Response
Thank you, Mónica! Great suggestions. By the way, the upholsterer did a terrible job! Needless to say! I'm glad you had a good time!
Carolina
Excellent, 6 years ago
A house with a spectacular view! Super well located, spacious, Luz was always super attentive, communication flowed perfectly. Brenda, who helps around the house, always with the best attitude, willingness and incredibly friendly, great service! The house could be a little cleaner, especially when you arrive, and some kitchen details. But overall it delivers what it promises and I would come back!
Marce
Excellent, 6 years ago
The house has a spectacular view of the lake, and you can prepare a nice dinner for 8 people since you have all the necessary utensils. The spaces and bedrooms are spacious and cozy enough. Although it is very close to the cathedral, it is a great place where you can relax without the hustle and bustle of downtown. María de la Luz and Brenda are super attentive and are always in touch with you. You're simply going to love it!!!
Malusa
Excellent, 6 years ago
Excellent view!! Great communication with Maria de La Luz. Brenda, the girl who welcomed us, was an excellent person!
Cecilia
Excellent, 6 years ago
House with the best view, very convenient for traveling as a group since each bedroom has its own full bathroom. Very good and very fast service. Super clean.
Luis
Good, 6 years ago
The best view of the lake
Caro
Excellent, 7 years ago
The house has an excellent view, and Brenda, the girl who takes care of the house, always kept it clean and tidy.
Cesar
Excellent, 7 years ago
Excellent service, the best view in the whole valley, and a very central location
Brenda
Excellent, 7 years ago
Beautiful house, spectacular view, Mrs. Brenda was very friendly and helpful, María was always attentive. 1000% recommended.
Host Response
Excellent guests! I'm glad you had such a great time! I'm delighted, Brenda!
Fer
Excellent, 7 years ago
María de la Luz is an incredible host, always attentive to everything. The house has a spectacular view and a very nice terrace for breakfast and lunch.
San
Excellent, 7 years ago
Wonderful stay, very nice house, amazing view, and fantastic service. Recommended!
Eric
Excellent, 7 years ago
Excellent host, great location, everything was very good overall
Dan
Excellent, 7 years ago
Beautiful views from this spacious home. Maria was an excellent host and made sure that we were well looked after. We had a great stay.
Diego
Excellent, 7 years ago
The house has an amazing lake view where you can enjoy the best sunsets! The house is very comfortable, as each room has its own bathroom! Brenda's (the house manager) service is amazing, and she will make you feel right at home! Communication was always appropriate.
Ivan
Excellent, 7 years ago
María was a great host The place is very nice, but the view is absolutely amazing Brenda, who was cleaning and cooking for us was absolutely fantastic, nice and really made the experience wonderful
Jorge
Excellent, 7 years ago
The house is located high up in the mountains, so accessibility is a challenge, but the view is spectacular. The house has plenty of bathrooms, so it's comfortable for several guests. It has everything you need, but nothing extra. The price is a bit high, but it's affordable by Valle de Bravo standards.
Maria
Excellent, 8 years ago
The house has a spectacular view, and the terrace is very comfortable for dining and having breakfast. It's convenient that each room has its own bathroom. Any taxi will take you to the village.
Rodrigo
Excellent, 8 years ago
The best sunsets of my life! The view is spectacular! Walking to town is easy and pleasant. The return by taxi on the way up. The house is comfortable, the service is amazing! Maria is super host!
Host Response
It's a pleasure to have you, Rodrigo. So friendly, active and with a great ability to enjoy everything. I hope to see you here again.
Selma
Excellent, 8 years ago
The house is great. The photos really don't do it justice, because the view is wonderful (they should include a photo of all the rooms, the terrace and its spaciousness, and the garden). It makes you want to stay at home, grill some meat, have breakfast on the terrace, enjoy the fireplace, etc. Despite the great difficulty of going up and down the mountain, especially for older people or those with reduced mobility, the house is not far from downtown, which is why you can walk down and return by taxi. Either way, the view is really worth it, and more than makes up for the inconvenience of the climb. On the other hand, the house is really comfortable, it has four bedrooms each with a private bathroom, which is a real attraction for large groups. Likewise, the living spaces are really cozy, and it is fully equipped to enjoy a peaceful vacation in a group or family, although it has enough privacy. Last but not least, we must highlight the hospitality of Brenda, the woman who welcomed us and assisted us throughout the stay, who is very kind, always willing to help us, advise us and make our stay more pleasant. In short, I highly recommend the accommodation.
Gissel
OK, 9 years ago
The area is very complicated; taxis charge a high fare for pick-up. The upstairs bedrooms are very hot; there is no good ventilation and no fans. Exceptional support from Brenda, the manager.
Host Response
I am very sorry that for not having agreed to give them a free night even two hours after they left on Sunday, their visit is over and the house is closed, that you have given me a negative review. Regarding the climate of the upstairs rooms, we have the advantage of having rooms downstairs that are super cool and that were not used.The largest of the king size bed very comfortable was not used Or we have to choose from. People have always appreciated and appreciated the good climate of the house as an attribute as Avandaro freeze. I know in advance that the attention and cleanliness of the house by Mrs. Brenda is impeccable. Also I cover that expense and I know that he cooked even for you despite being in charge of the cleaning and order only. As a special touch, it does. So that they are happy. The fixed fare for taxis is 30 pesos for the round trip. Mrs. Brenda tells me that you were even delighted with the rate of our contact Rodrigo, 70 pesos to go from the house to El Santuario at 6am. I'm surprised by the comment about taxis if we got such a good rate. I'm very sorry that the response was negative after Ms. Brenda's comment. They had a great time, were well taken care of, were happy, and enjoyed the incredible view from the house. They even used the blankets we have available when they got cold from spending so much time there enjoying the view and the sunsets.
Gerardo
Excellent, 9 years ago
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Yoshitake
Excellent, 9 years ago
The house has a privileged view of the lake, it is also quite spacious and each room has its own bathroom which is very convenient. The host is super cool and supports you in everything, which is really appreciated. Already in the stay you have the assistance of Brenda, person in charge of the management of the home and other requests such as tours, recommendations, etc. It's worth mentioning that Brenda is super helpful and makes you feel at home. The house has a super spacious garden perfect for your pet, which complements perfectly =) for the families we have. Delighted I would come back to this house !!!
Host Response
Yoshitake, it's a pleasure to deal with such fine people like you. I'm delighted that you were comfortable in the house. My primary goal is to try to provide EVERYTHING possible to ensure an excellent stay. I hope we can welcome you in the future. Thank you for your kind words, Maria de la Luz.