Rebecca

Ocean-View 3BR vistavelaUnwind in Luxury in Cabo! - Condominiums for Rent in Cabo San Lucas, Baja California Sur, Mexico

Punta Ballena Residence•Butler• Esperanza Resort - Houses for Rent in Cabo San Lucas, BCS, Mexico

Tourist Corridor

Thank you for your feedback. 3 staff member were awaiting arrival with welcome margarita and gave all the instructions needed. For accuracy: our villa includes full access to all seven Esperanza pools permitted for Residence guests. When a pool is at capacity, hotel guests receive priority and there were others avai My staff and the resort reported very difficult interactions with your group, which affected their ability to assist further. We also provided daily cleaning, and the home was left in an unusually dirty condition each day. I answered messages promptly while with clients, and my husband returned your call within minutes but was yelled at. For urgent needs, Airbnb support is always available 24/7. We still refunded over $1200 as a courtesy. You also used all the other amenities at the resort. Based on this experience, we won’t be accepting future bookings from your group. I should of seen the red flags with no history on your profile and not your full name. Lesson learned.

Hello Vito! When are you all coming back. We miss you already

Thanks Tony! We are glad to have you back soon. Winter is arriving see you soon

Coronado/Quivira Estate with Golf course access! - Villas for Rent in Cabo San Lucas, Baja California Sur, Mexico

So glad to have had Savannah and her group. Bachelorette was amazing and the ladies were so generous to the team. We welcome you back anytime!!