Five Star Property Mexico
Reviews
Superhost197 total reviews · 4 listings · 2 locations
91% Excellent
197 reviews
4.91
2019–2026
Cleanliness 4.9
Accuracy 5.0
Communication 5.0
Location 5.0
Check-in 4.9
Value 4.8
197 reviews

Jesus
Excellent, 2 weeks ago
Everything fine thanks
Host Response
Thank you for your comment! We are so glad that your stay was pleasant. We look forward to welcoming you back soon.
Marianna
Excellent, 2 weeks ago
El Cantil is a great place to stay. We really feel very comfortable. All staff are very friendly and helpful. The facilities are exactly as advertised, and the swimming pool and lounge chair areas are very clean. It's our second time in Cantil. We'll be back soon.
Host Response
Thank you so much for your wonderful review! We're glad to hear that you enjoyed your second stay at El Cantil. It means a lot to us to know that you felt comfortable and well taken care of, and that you enjoyed the clean facilities, the pool, and the rest areas. We hope to welcome you again very soon!
Rachel
Excellent, 3 weeks ago
It was perfect for our 3 generation trip for 6. All stayed together without being on top of each other. Stunning view of pool and ocean. In the middle of everything, can walk everywhere. Management company was above and beyond.
Host Response
Thank you so much for the wonderful review! We’re thrilled to hear the condo was a perfect fit for your family trip and that everyone had plenty of space to relax. We’re so glad you enjoyed the stunning pool and ocean views, as well as the convenient walkable location. We truly appreciate your kind words about our management team and hope to welcome you back again soon!

Kirk
Excellent, 3 weeks ago
Great Place very inviting
Host Response
Thank you so much for your kind review! We’re happy to hear you found the place inviting and enjoyed your stay in Cozumel. We hope to welcome you back again soon!
Stuart
Excellent, 3 weeks ago
Fantastic place with an amazing view. We would definitely stay there again.
Host Response
Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed the amazing views and had a fantastic stay. We would love to welcome you back to Cozumel again in the future!
Max
Excellent, 4 weeks ago
Great! We enjoyed this place. We would be happy to come back in the future!
Host Response
Thank you so much for your kind review! We’re happy to hear you enjoyed your stay and would love to welcome you back for another wonderful getaway in the future.

Renata
Excellent, 4 weeks ago
Super spacious and comfortable apartment. It's in a great location. I highly recommend it!!
Host Response
Thank you so much for your wonderful review! We are very happy to hear that you found the apartment spacious, comfortable and in a great location. We look forward to welcoming you back soon!
Adam
Excellent, 4 weeks ago
Host was amazing and super responsive. Allowed early check-in due to flight changes. Thanks again for everything.
Host Response
Thank you for your kind review! We're so glad we could help accommodate your schedule and make your arrival a little easier. We hope to welcome you back again in the future!
Ana
Excellent, 1 month ago
We had a wonderful stay in Cozumel and the condo made it even better! Our views were beautiful especially at sunset, it comes equipped with so many beach items and a fully stocked kitchen. It is super spacious for a family. There is even beach access right across the street with good food. We would definitely stay here again!!
Host Response
Thank you for your wonderful review! We're so happy to hear that you and your family had such a great stay. It's great to know you enjoyed the beautiful sunset views, the convenient beach access just across the street, and the amenities in the condo. We look forward to welcoming you back for another fantastic stay!
Ryan
Excellent, 1 month ago
We had a wonderful stay at El Cantil! The seventh-floor view was absolutely beautiful and one of the highlights of our trip. The listing photos were completely accurate—the condo looked exactly as advertised, which we really appreciated. The host was very responsive and easy to communicate with throughout our stay. We also took advantage of the laundry service one day (for a small fee), and it was convenient and well worth it. We've stayed at El Cantil many times over the years, and it's one of our favorite places in Cozumel. This particular condo is definitely one of our favorites. It's comfortable, well-maintained, and in a fantastic location. We wouldn't hesitate to stay here again and highly recommend it to anyone visiting Cozumel!
Host Response
Thank you so much for your thoughtful review! We're thrilled to hear that you enjoyed the stunning seventh-floor views and had a great experience with our team's communication. It's especially meaningful to know that this condo stands out as one of your favorites. We look forward to welcoming you back to Cozumel for another wonderful stay!

Rafael
Excellent, 1 month ago
very nice
Host Response
Thank you for your kind review! We're so glad you had a great stay. We hope to welcome you back again in the future!
Tonya
Excellent, 1 month ago
Perfect place for our family dive trip! Grocery store across the street, great pool, perfect for snorkeling and a dock for the dive boat to pick us up. Five Star property was great to communicate with also.
Derek
Excellent, 1 month ago
We had a wonderful stay in 6A. The host was very responsive to the few questions we had. The view was absolutely breathtaking. Thank you!!
Host Response
Thank you so much for the kind words! We're thrilled you enjoyed your time in 6A and that the views made your stay special. We truly appreciate your courtesy in reaching out with questions—it's our pleasure to help guests have the best experience possible. We'd love to welcome you back soon!
Sonia
Excellent, 1 month ago
Great location, pool was amazing. The beach wasn’t the best. For the price, They should try to invest a little bit money to keep area clean of sargassum, I know is the seasons but if they keep up they can control the amount that accumulates. Other than that place was great. Would definitely consider for future trips.
Host Response
Thank you for your kind words! We're so glad you enjoyed the location and the pool. We also appreciate your feedback regarding the sargassum. While seasonal seaweed is a natural occurrence and beach maintenance is managed by the local authorities, we understand your concerns and appreciate you sharing your experience. We look forward to welcoming you back!
Robert
Excellent, 2 months ago
Loved our stay. Staff were friendly and communicated well. Loved the space, the pool, and everything nearby. We will stay here again next time in PDC.
Host Response
Thank you so much for the wonderful review! We're thrilled you enjoyed your stay and appreciated our team's hospitality. The pool and location are definitely highlights of our property, and we're so glad everything exceeded your expectations. We'd love to welcome you back next time you're in Playa del Carmen. Safe travels, and we look forward to seeing you again!