It is a 8000 ft2 / 740 m2 villa, an exclusive and luxurious residence located in a secure condominium in Playa del Carmen. Security, luxury, comfort and wonderful moments are what you will live in the property. Include Daily House keeping Concierge 24/7 Speakers A/C in all areas Full kitchen Security 24h XBox Laundry Extra Airport transfer round trip. Villa pre-stoking Activities and excurtions Event fee Chef Butler Bartender Spa Golf cart / Bike rental The space Spacious property with different meeting points, living rooms with double-height ceilings, spacious rooms with full bathrooms, full kitchens, breakfast rooms, great lighting, excellent exteriors, all with the finest finishes and with an exceptional design that allows nature to be integrated into all the spaces. Guest access For being our guest you will have access to the hole villa and services we mentioned. Energy, water, gas supply are included with the rental fee.

## The Space

This villa spans 8,000 square feet (740 square meters) and is an exclusive, luxurious residence situated within a secure condominium in Playa del Carmen. The property offers a blend of security, comfort, and elegance, providing an ideal setting for memorable experiences.

The spacious layout features multiple gathering areas and living rooms with double-height ceilings. Each bedroom includes a full bathroom, and the villa is equipped with full kitchens and breakfast rooms. Abundant natural light and excellent outdoor spaces complement the refined finishes and exceptional design, which seamlessly integrates nature throughout the home.

## Amenities

The villa includes a wide range of services and conveniences to enhance your stay:

- Daily housekeeping  
- 24/7 concierge service  
- Speakers throughout the property  
- Air conditioning in all areas  
- Fully equipped kitchens  
- 24-hour security  
- Xbox gaming console  
- Laundry facilities  
- Round-trip airport transfer (extra)  
- Villa pre-stocking  
- Access to activities and excursions  
- Event hosting (event fee applies)  
- Chef services  
- Butler assistance  
- Bartender services  
- Spa treatments  
- Golf cart and bike rentals  

## Guest Access

Guests have full access to the entire villa and all the services listed above. Utilities including energy, water, and gas are covered in the rental fee.

Diego

Bedrooms

Bathrooms

Maximum Occupancy

5BR luxury villa in Playa del Carmen

Villa Caterina, Luxury rental. - Villas for Rent in Playa del Carmen, Quintana Roo, Mexico

Overall, this property was incredible! Spacious, clean, and very secure. I stayed here with a group of 9 guys for my bachelor party, and we had an incredible time. The property was cleaned on a daily basis, and Fernando was great about giving us recommendations for the best beaches to visit and places to eat. It was very convenient to be able to request the house be stocked with groceries prior to our arrival. Fernando did a great job buying everything we had requested and having it ready for us. I’d highly recommend this place to anyone traveling with a large group and looking to stay close to downtown PDC! The only MINOR improvement that I think could be made is communication leading up to the trip. While Fernando responded to my requests about a week prior to our arrival, I’m someone who likes to plan far in advance and would have liked to get all special requests addressed when I booked. Overall, this place is a 9.5/10! Highly recommend and would return!! 😊

Beautiful house, stunning grounds and a really nice pool. The beds are really comfortable and we had a great stay

Loved this stay! The home is located in a charming private community with convenient shops and even a Starbucks nearby. Fernando warmly greeted us, walked us through everything in the house, and was incredibly helpful with taxi contacts and golf cart rentals to get to the public beach (about a 5–7 minute drive). The house was very well stocked and perfect for hosting a large group. Maricarmen’s daily housekeeping was fantastic, and the recommended private chef for brunch and dinner was a highlight. The home truly exceeded our expectations — highly recommend!

This house was stunning! Fernando and team were wonderful hosts and gave great recommendations for our chef, TastyNomads, for the week. Beds were comfortable, kitchen had all needed supplies, home was cozy and neighborhood incredibly safe. They even allowed us flexibility upon departure when we experienced travel delays which was incredibly helpful. The only thing I’d call out is communication leading up to arrival was a little challenging via Airbnb but this did not take away from a wonderful experience. Thank you to Fernando and team for making this stay wonderful! I’ll definitely be back!

This place was INCREDIBLE and I highly recommend to anyone. The place is even more beautiful than in photos, we were in awe. Fernando gave us extremely great local recommendations for food and things to do. This was an amazing villa and it made our stay so enjoyable!

The house is as described, very well maintained and the employees Jorge and Maria make effort to accommodate all your needs. Jose is amazing he knows the town and has always several options for you to choose. Jorge is available as soon as you call him. He knows people in town to save money in tours and tequila. There are no words to describe how grateful we are with his service. Maria is exceptional and keeping the place spotless and ready to provide you with assistance with anything that is needed. However, as far as security while we felt safe with the checkpoints there had reached moments where it was more than excessive. You have wristbands given to everyone in your party when arriving but if you plan on reentering if not everyone in your group has the bands you will be stuck at the gate for even an hour on end. Security will be rude to your face and overstep boundaries even when trying to approach any situation calmly. They wouldn’t even speak to the host about our stay

Great host and home. Even Better in person. Highly recommend

Our stay was really great, and we had a housekeeper & gardener who came in daily to deal with the upkeep of the property. The house was even nicer that the pictures and the beds were super comfortable. The house was truly a home away from home. Fernando was an amazing host always responsive & very helpful. My family truly enjoyed our stay & will definitely recommend this home to anyone traveling to Playa del Carmen.

Very well maintained and extremely clean. Agree with the other reviews that it’s even nicer than the pictures. The community is very private and secure but that also means transportation can be a little complicated (uber can’t be called so have to use phone to call taxi) Overall highly recommend. Thanks for the great stay.

Gorgeous house for a bachelorette party. Frustrating however to communicate while we were leading up to the trip. However the house is EXACTLY as described!

Diego was amazing very nice and helpful we had issues with bathroom and laundry room he couldn’t address since it fell over the weekend but he tried his best one Sunday the cleaning lady was sick and he couldn’t find us another one or fix the broken dryer. Overall Diego was very accommodating nice and I recommend him very much Thank you so much we truly loved the house and enjoyed near by town everything was very close and near by It was very convenient Also the cleaning lady Marie was very good

Overall, a spacious and clean spot that’s great for groups. We had a group of 7 and each person/couple was able to have their own bed and bath. The home is tucked away in a private residential and secure neighborhood. Note that it will take some time to get in and out of the neighborhood due to security checks and that you have to call a private taxi to get out. We had a cleaner every day to help tidy things up. Diego was always available to answer questions. It also came with airport pickup and drop-off. The one thing where things could’ve been improved is communication ahead of the actual booking. We had a large group coming in from multiple places and needed questions answered quickly, especially when coordinating the airport shuttle, but often times, it would take longer than a day to get a response and there were details that we found out in the moment that could’ve been shared upfront and more clearly. That said, once we arrived, communication got much better.

Nothing but good things to say about Fernando's! A group of 15 went down for my bachelorette. The house exceeded expectations- comfortably accommodating all with multiple areas to hang out and a great open layout + the pool. The pics don't do the house justice. The neighborhood felt extremely safe as it's a gated community and the guards weren't playing around. Fernando helped us with everything- arranging rides to and from the airport, preparing meals for us at the house (breakfast every morning, a bartender to come by, and one nice dinner at the house with a private chef), and organizing a cleaner to come every day. Everything was all reasonably priced. For all the things we requested, we ended up spending the most on groceries (which Fernando brought to the house for us). We had one snafu with a friend that arrived late and Fernando's driver couldn't pick her up, but then Fernando gave us a free shuttle to our boat the next day. Definitely would repeat and highly recommend!

Amazing home. Private and secure in a great neighborhood.

The house was perfect, and the pool was a plus. The house was very clean and good service. thanks

First off the pictures don't do the villa justice, it's gorgeous and huge! Fernando and his staff were incredibly helpful and responsive coordinating all transportation throughout the trip, scheduling chef meals and made great local recommendations. We had an incredible trip and would highly recommend this place!

Cool trip! Nice place to get away for the weekend !!!!

Excellent service from Fernando! Highly recommended

Excelente Servicio de Fernando! Muy recomendado

This house was amazing! We love how comfortable the house was and it smelled so good. The host was really accommodating as well. Definitely will be booking our next family vacation here. Thank you again!

Amazing property! Exceptional Service . 10/15 minutes from everywhere you want to be. Fernando and Stephen were super attentive at all times.

Expect an awesome experience and all of your needs met by the hosts.

Great host and the place is very comfortable.

Excellent service, attention and communication from Host Fernando. The house is such as the photos where you can enjoy rest in many areas. Lots of security in the area and area, security booths and guards swinging on the street.

Excelente servicio, atención y comunicación por parte del Host Fernando. La casa es tal cuál las fotos donde podrás gozar de descanso en muchas áreas. Mucha seguridad en la zona y área, casetas de vigilancia y guardias dando rondines por la calle.

This was an awesome stay for me Fernando took care of any need that I had he was one text or call away an the pool was wonderful I truly enjoyed everything about the house the space an location I will for sure stay again

Great place! Everything as described and the hosts were amazing!

Playacar is an exclusive gated community 10min drive from Centro, and this is one of the most stylish and beautiful villas in the complex. Even the BBQ grill was sparkling clean when we arrived! Diego and Fernando were outstanding hosts, responsive and helpful. Thanks also to taxi driver Victor!

Fernando was amazingly accommodative. We were extremely happy with our stay especially at such a beautiful villa for our birthday. We had great hook ups for everything outside of just the villa (excursions, rides, boat rentals, etc) so we were very appreciative of that! The maid cleaned up after us everyday, it was almost as if we were staying at a resort. New sheets, new towels everyday. We are looking forward to staying at Fernando’s place again.

The place is mint, exactly as pictured. Fernando and Diego were amazing hosts. They arranged chef service for breakfast and dinner every night while I was there and everything was provided to the highest level. Food and service both were amazing. Thank you! I would stay again

The house is very nice and very clean!! The Chef is very good, super friendly and always willing to please!! Cintya, the chef's wife is a super host!!!! We had a great time. The house is a bit away from the beach, but we still had a lot of fun! Thank you for everything, we would definitely come back!

La casa esta muy linda y muy limpia!! El Chef es buenisimo, super amable y siempre dispuesto a complacer!! Cintya, la esposa del chef es super anfitriona!!!! La pasamos muy bien. La casa esta un poco lejos de la playa, pero aun asi nos divertimos mucho! Gracias por todo, sin duda volveriamos!

Amazing home and location! A group of 12 of us stayed here comfortably for a 5 day weekend and it was the best experience. The hosts, Diego and Fernando, exceeded any attention and service you could ask for. They helped with anything you needed so you could just relax and enjoy your time stress free. They also own MU Burgerhouse in Playa that they invited us too. The location has such a beautiful aesthetic and the food and drinks were exceptional! We loved being able to coordinate with the chefs what time we wanted breakfast every day. They were unbelievable! Chef Omar and Chef Tony along with his wife Cynthia were the nicest people ever and the food was delicious! We could not get enough of their hash browns and chilaquiles. Housekeeping was also a nice perk. We were able to express what time we preferred service therefore by the time we got back home the place was spotless again. Therefore the home was clean from beginning to end! In conclusion this place and team is bomb. We cannot wait to be back next year! Thank you for everything!

I can’t brag about this place enough. It’s beautiful inside and out. Chef Tony and his wife made my friends and I feel so at home and their dinner and breakfasts were amazing. I would recommend any this place if you’re looking for quality in a beauty of and safe setting.

Beautiful, clean  and spacious home! With the most amazing chef, the food was delicious.

Fernando's place is beautiful and perfectly met all of our hopes and wishes. It was the best home with the best level care. Fernando, Diego, and their team did a wonderful job caring for us and making us feel comfortable and spoiled. I highly recommend staying here.

Thank you very much for staying at the Villa, it was really great to have you there. We will keep working to improve our service and for the next time we will be better.

What can I say! I and my 10 girlfriends celebrated my 50th birthday and stayed here...we loved it! This house is gorgeous and was perfect for us. What you see is what you get! Diego, the house manager was the best, as we had 20 million questions for him but he answered them all! He arranged everything for us. Diego even suggested we go to his and Fernando’s restaurant M.U. Burgerhouse one night for dinner...the burgers and service were awesome! We had a blast! Go there! We had 2 chef prepares dinners and Chef Tony and his wife Cynthia were simply divine. Our meals were incredible. Chef Tony even gave us a tequila lesson and tasting during breakfast one morning. The housekeeper came everyday as well, to keep the house sparking clean. All in all, I couldn’t have chosen a more beautiful home to celebrate. My girlfriends and I were sad to leave, but we would definitely go back and stay there again!

Diego was amazing from the beginning to end in every aspect! He assisted us with prompt transportation from the airport, he did this for a group of 14 whom arrived at staggered times and different airports, it was a smooth welcome and drive to the Air BnB. Upon arriving Diego had surprised me with a helium tank so that we could blow up balloons and decorate the home for the bride. We then sat down and discussed all of the activities and meals Diego had planned on out on our behalf which made the meal and activity planning a piece of cake on our end! Diego made many visits to the home for simple things, example we couldn’t figure out how to turn on the lights for the pool Diego came out! When we wanted to order pizza Diego helped us with that as well! He went over and beyond to make sure our entire group was well taken care of! I will never forget your sincere and kind hospitality Diego! Thank you!

Amazing house and the service is top notch. Definitely recommend to anyone

Beautiful house and area. Diego was incredibly helpful during our stay. We couldn’t recommend this place enough!

This Airbnb is worth every penny! We had a wonderful experience. Our hosts were very responsive. The chef prepared great food every morning and fresh homemade margaritas. We added a dinner the last night topping off our weekend. The location was quiet and safe. The house was perfect (clean, stylish, spacious). We honestly did not want to leave!

Want to start by thanking Diego for making the planning of this trip seamless and a pleasure! You are able to line up excursions, travel, chef services, massages etc with him and it is awesome. Our group for sure utilized the travel accommodations, chef services and massages. We all want to know about any other properties you have!!? Fernando is Diego's brother and was our on site host. he is awesome sauce. Extremely polite, very responsive, always close by if needed. He took very good care of us! Lol one of my friends has a crush on him. We visited the resort hotel nearby that was awesome. The pass we were given unbeknownst to our host or us was only for 4 but we are a group of 6. Diego made a call and "snap" we were being escorted in... literally we were escorted all the way to the beach. The resort staff even got us a cooler and ice etc. This is an all inclusive resort so you cant buy anything if you arent staying on property. But they took care of us because of that call. Even said "you guys know some important people" lol so thanks Deigo and Fernando (you important people) The house is amaze balls! The pictures are good but they dont capture how beautiful this house is. Security is something I have never seen at this level. There are about 3 protected access gates to even get into the community for each phase. The house itself is double entry. 2 living areas. Every room has its on private bathroom. There is even a bathroom outdoors for the pool. There is a private single bedroom house that is awesome sauce! Everything was clean and beautiful. The pool area has a cabana and those big floating swans and ducks. The housekeeper is so quick and nice! Chef Andy is the bomb! Love him, he is a rock star totally worth the price. You will want to tip major! WE miss Chef Andy so much! Some other comments by my party!... When can we move in?! Lol Staff and food was amazing...house was gorgeous. 5 stars! - S Fernando was so cute! Andy was great! 5 stars I'd like to live in the garage - M So kind and helpful. Food was amazing - E Anywho this is a great location hosted by great people with access to great amenities in house and at the resort.

Fernando was an amazing host! He responded to all of our messages promptly and was very helpful with all of our requests during our stay. He invited us to his restaurant in Playa del Carmen- it was beautiful and the food was delicious! Speaking of food, our chef Andy was the best! He was so nice and made us incredible food. Both Andy and Fernando were helpful with nearby recommendations. The transportation provided by Fernando was very nice and accommodating. The house itself is stunning - the pictures are great but do not do justice to just how big the pool is, and how amazing the master suite is. The housekeeping was prompt and a very nice amenity to have. There is construction next door which woke us up most mornings. The neighborhood is beautiful though and very safe with very high security. I highly recommend staying here with a big group of people.

Overall, our group had a great experience in Playa del Carmen. The best part of our stay was the AMAZING HOST (Coco) and CHEF (Andy). I can't say enough about how attentive Coco was to all of our needs. He was very responsive regardless of how early or late we reached out to him. He checked in frequently as needed, helped us arrange ground transportation, made suggestions each day for activities and places to dine, coordinated our daily meals with the chef, assisted with access to the Reef (beach club) and the list goes on!! The home itself is beautiful and spacious. The photos are accurate. We had only a few unpleasant matters that included: 1) The 5th bedroom is located outside of the mainhouse (still within the property) only the men in our group felt comfortable to sleep in this room. It also had a strong odor that we were able to somewhat calm with air fresheners. 2) Due to the construction next door there were loud noises during the day... but not a big issue as we were gone for most of the day to do excursions. 3) The loud barking dog next door made it hard to sleep for those in the rooms near the front of the house. 4) We were looking forward to use of the hot tub which was broken during our stay. Aside from those things the home was very clean, comfortable, and located in a very nice, secure neighborhood in Playa Car. The home was equipped with everything we needed during our visit. The housekeeper arrived each morning to clean. But again the BEST part of our stay here was the amazing hospitality of host Coco, and great cooking of Chef Andy!!! Highly recommended.

Hello Quan,   We are glad you enjoy your vacations and the Villa, let me tell you that we are grateful to help our valued guests at all times!  We deeply regret the problems caused during your stay, we are aware of the problem caused and we want to convey our sincere apologies.  1. I am sorry to hear about your feelings for this room, this bedroom was mean to be more private and silent than the others, besides that the concept of this room is to be a little more linked to nature, which we have preserved and adapted in the nice interior garden of the villa. About the security, you don't have nothing to worry about, this is the safer community at Playa del Carmen, also we count we private guards 24/7. Is unusual to hear that there were an odd odor, maybe it was because of the reparation next door, fortunately, is already finished.  2. I am very sorry about the next door noise, when we have bad luck and some neighbor is doing some construction near the village, we try to intervene as much as possible with the construction managers so they do not make annoying noises when they are in the villa, I'm glad that it was not the case and you could enjoy the villa as it should be, as well as Playa del Carmen.  3. Thank you for telling us about the barking door, is the first time in many years that we hear about this, we will take care of it and we will make sure that this not happen again.  4. Sorry about the hot tub, it just needed maintenance, fortunately there are at least three bedrooms with their private hotub. Anyways is already fix too.  We loved that you had a great time at the villa and in Playa del Carmen, we will really appreciate if you come back soon!  Have a great year and thank you one more time for being our guest!!

The house was incredible. Everything in the pictures portrays the house perfectly. I want to go back! Diego was a consummate host. He ensured we all had an easy time with airport transfers, taxis, local recommendations, etc. He is also an excellent chef. I would return in a heartbeat (can I go back tomorrow??)! Everything about this listing is a sure thing. You'll love it.

Thank Ned! Just to let you know that you are always welcome! I hope you come back soon! It was really nice meeting you!

Beautiful villa extremely comfortable with complete amentities. Diego was an amazing host and helped us with everything from transportation to planning day trips. Highly recommended.

As I was searching for a home to book my brothers bachelor party I came across so many different homes but Diego place stood out from them all, I contacted Diego with lots of questions and he responded almost immediately. The communication with Diego was very pleasant and made everything as easy as possible, from the transportation to and from the airport to cooking breakfast for us every morning. The pictures do not do justice to his beautiful home that accommodated 13 of us very comfortable. I would highly recommend this home to anyone looking to book a family vacation for any occasion. I also felt very safe staying in his house as it has a double gated community only 10 mins from downtown. 

Our stay at Villa Caterina was memorable. Our Host Diego provided us with exceptional service and prompt response. Diego had a great attitude and took pride in his work and service. I would recommend this AirBnb to anyone and I will also consider going back on my next vacation. Thank you!

Clean, superb location, and awesome backyard right off the kitchen. Great place for a family or friends vacation!

We hope that you come back soon!  It was a pleasure to have you!

Beautiful residence, to spend time with the family, 5th avenue very close to the complex and everything excellent.

Hermosa residencia, para pasar tiempo con la familia, la quinta avenida muy cerca del complejo y todo excelente.

Villa Caterina is truly a wonderful place to spend time with family or friends, Diego is a super host and a great chef...

Villa Caterina is stunning, fully stocked and very stylish. A must is to make a barbecue as it has a large barbecue and necessary utensils. My family and I had a wonderful time, the photos are just as you find the house. I want to appreciate the attention of the hosts because they were very attentive since before arriving they were very attentive and anything we were missing or were in doubt. It's on our list to get us back to this magical place.

Villa Caterina es impresionante!, se encuentra totalmente equipada y muy elegante. Un must es hacer una parrillada pues cuenta con un gran asador y utensilios necesarios. Mi familia y yo la pasamos de maravilla, las fotos son tal cual como encuentras la casa. Quiero agradecer la atención de los anfitriones pues desde antes de llegar fueron muy atentos y cualquier cosa que nos faltara o teníamos duda estaban al tanto. Queda en nuestra lista de volver a hospedarnos en este mágico lugar.

Marcela! Eres bienvenida cuando quieras! Muchos saludos!

We received a friendly welcome and helpful advice from our initial email enquiries, when we first met and throughout our stay. The villa truly is as good as the photos show including the artwork and the fully-furnished kitchen. The cleaning service was daily and excellent throughout the house and pool area and we received some great advice and support when arranging bikes, waterpark visits and other trips. This villa is very high quality and the service is too!

Simon! We hope that you come back soon! It was nice to have you at the Villa!

house was amazing and even more amazing were the hosts. I would definitely recommend this place for a big group. Everything is about a 5 minute car ride. 

Villa Caterina is an architectural piece of art and convenience.  It looks great on pictures, but the reality is even better. Each bedroom is huge, each with private closet space and luxurious bathrooms (most with jacuzzi and showers). Individually controlled AC. Amount of living space on the ground and first floor is stunning. Large, open and well equipped kitchen. Gas grill outside. Beautiful garden with large swimming pool and furniture to dine and relax. Very modern design and beautiful, rich decoration everywhere. This place was built with love and perfection in mind. We were party of 9 adults but the place can accommodate many more. We stayed there for a week, and just spending time in the villa and around the pool was extremely relaxing. The best vacation rental we have ever made. The host was very flexible with check-in and check-out time and very helpful and friendly in every respect. If we come back to Playa del Carmen with big party, we would love to stay in this place again. I strongly recommend it!   

We are really happy you had such a good time! Hope to see you again!

This was more beautiful than I could ever imagined in person. This house was beyond amazing, and the hosts were incredible. This was the best experience ever. If I could give more than 5 stars I would, and if my group and I could go back every single weekend, we would. It was a magical home that was very safe, clean and I felt lucky to be in. The best trip of my life! Thank you!!!!!

I am really glad for letting us being your host! I hope to see you again!!!  Best regards!!!

You We stayed at Villa Caterina for 8 days and had the best experience ever, the house is amazing! Every bedroom has its own private bathroom (3 of the bedrooms have jacuzzis and the other 2 bedrooms have walk in showers). There's also a jacuzzi in the balcony of the 2nd floor!! The pool has a perfect area for kids to play!! My 4 year old and 1 year old had so much fun!!! This house is a dream! And the hosts are amazing! We had a cleaning lady every morning cleaning our bedrooms and bathrooms. We will definitely go back and I would totally recommend this house to anyone who wants to have a wonderful vacation!!!

I love you like Villa Caterina, is a big pleasure to have you here!!! Please come back soon!  Many regards!

The house is very big and has all the amenities you would expect from a luxury hotel. The house is behind two sets of gates with guards for anyone nervous about violence in Mexico. Fernando and his team are super helpful with any questions you may have and can provide a great brunch upon request; it was like having a knowledgeable concierge. Each bedroom had its own attached bathroom and large closets. 

Thank you Nicolas, it was a pleasure to met you guys. I hope you come back soon!

Great house in Playacar which is very secure! Thanks Fernando

The house is gorgeous but needs some maintenance and when we arrived it did not feel clean; it felt like it hadn't been used in a while, which is fine but should have been thoroughly cleaned before guests arrive. We had to deal with a dew leaks while staying here. The additional bedroom was not ready for us and our guest had to sleep on a couch for the first night, and the jacuzzi tub on the patio was not functional. Fernando was busy working so he was hard to get in contact with leading up to the reservation, but atleast left the keys for us outside the house so we could check-in at whatever time worked for us. Fernando allowed us to have an event here which we appreciated and the neighbourhood is great. To get a taxi it's about a 10 minute walk to the entrance. I would recommend Fernando to fix the maintenance issues the house has and to replace his cleaning staff before renting this house to someone.

Hola Meaghan, espero todo este bien. En primer lugar la casa estaba limpia, habían detalles debido a que era la primera vez que la señora realizaba sus labores y por eso les ofrecí una disculpa enorme, les desconté 100 dólares de los 500 que habíamos acordado por el evento y les ofrecí un par de noches sin costo la próxima vez que nos visitaran, a pesar de que los detalles de limpieza que me señalaron eran mínimos. Te aclaro los siguientes puntos: 1-Te comento también que el cuarto al que te refieres que estaba sucio y con pertenencias no esta considerado en el precio de la renta por noche ya que ese cuarto lo usamos como almacén. Nunca quedo claro que lo ibas a utilizar así que no lo preparamos y en cuanto me confirmaste que lo usarías se habilito sin ningún cargo extra. 2- La cocina estaba limpia, el único detalle debajo del fregadero es que es una zona muy húmeda y es por eso que las bolas de absorción de humedad estaban ahí, sin embargo el interior de esa cajonera no esta a la vista de nadie, ni desprende ningún olor por lo que no les afecto en lo mas mínimo. 3- En la casa hay dos refrigeradores de gran tamaño, desafortunadamente y de imprevisto se estropeo una pieza de uno de ellos y no pudo estar en funcionamiento pero el otro estaba perfectamente funcional y limpio. Normalmente con un refrigerador es suficiente debido a su gran tamaño, a demás de que no nos comentaron que a fuerzas iban a necesitar el otro. 4- Me gustaría ver alguna foto de los gabinetes con restos de comida ya que cuidamos mucho ese aspecto en la cocina. 5- Lo de los bichos muertos en la ventanas es un detalle que se nota muy poco y ahí les ofrezco una disculpa, como se los dije personalmente, estoy muy seguro de que si no hubiera habido una mama con un niño que se fijara ustedes tampoco de habrían dado cuenta, les repito que esta mal y de ahora en adelante tendremos especial cuidado en eso para nuestros próximos huéspedes. 6-El primer día que estuvieron lastimosamente el jacuzzi fallo y no funciono, pero el mismo día organice todo para lograr el arreglo y buen funcionamiento de este y se logro.  7-Nosotros nunca establecimos que la señora de la limpieza tenga que ir dos veces en cuatro días, y admitimos que tuvo detalles la primera vez, es por eso que la hicimos ir otro día seguido y les descontamos 100 dólares del cargo por el evento. 8-La alberca estaba limpia, solo que con el aire y todos los arboles alrededor durante el día van cayendo hojas dentro de la alberca, es perfectamente normal a menos que tengamos a alguien limpiando la alberca las 24 horas del día cosa que se nos hace imposible. 9-En cuanto al pasto, estaba ligeramente alto, casi imperceptible y aun así, en cuanto lo solicitaron se les atendió y se podo. 10-En cuanto al baño de visitas funciona perfectamente, se debió de haber tirado mucho papel u otras cosas para que se tapara y se rebosara. De todas maneras ya de cambio todo el W.C por uno nuevo. 11-En cuanto a las toallas, como lo comentaron, su reserva era para 8 personas, nosotros les dejamos 12 toallas de baño, 12 de alberca, 12 de mano, una alfombra por baño, dos rollos de papel por baño y se compró utensilios y productos de limpieza. 12-Estuve siempre atendiendo sus whatsapps y llamadas, la verdad es que no entiendo por que comentaron que hubo falta de comunicación. 13-Todas las goteras que mencionan ya se repararon. Por desgracia fueron los primeros huéspedes que nos las reportaron y les ofrecemos una enorme disculpa por eso.

The house was very beautifull and the host welcoming. Excellent stay in this house.

The host canceled this reservation 132 days before arrival. This is an automated posting.

From before our arrival the host was very attentive, supporting us with our needs.  The house by itself is beautiful and the extraordinary bonus of attention is fascinating. My family was very happy 

Desde antes de nuestra llegada el anfitrión fue muy atento, apoyándonos con nuestras necesidades.  La casa por si misma es hermosa y el plus extraordinario de atenciones es fascinante. Mi familia quedó muy contenta 

The listing description and photos are identical. The house is big and has great spaces. The development is luxurious and well-attended. We had a very good vacation.

La descripción del anuncio y las fotos son idénticas. La casa es grande y tiene muy buenos espacios. El fraccionamiento es de lujo y con buena vigilancia. Pasamos muy buenos días de vacaciones.

Let me start by saying this house is beautiful. Fernando and his brother Diego are amazing, they were very accommodating and were always available if we needed anything. They suggested great places for us to visit on our family trip to playa and even showed us around. The villa is huge and in a safe area, it is a great space for large groups! We will definitely be staying hear again!

5BR Luxury Villa