Apartment in LA ISLA Residences for 8 people. Disconnect from your worries in this spacious and quiet space, designed for families and friends who want to have a good time enjoying the facilities of La Isla. Enjoy an exclusive residential complex with Club House, Green areas, private beach. 6 pools, slides, kidszone, 2 tennis courts, Paddle, cinema, cinema, playroom, playroom, gym, spa and free internal transportation! Accessibility for people with disabilities. Welcome! The space Torre EMERALD, 200 mts deluxe APARTMENT: for 8 people, 3 bedrooms and 3 full bathrooms, ideal for a super nice family stay. Apartment with 100% central air conditioning, and individualized for each space. TERRACE overlooking the mountains, the palm garden and the Emmerald pool. ROOM designed with very good space, where you can enjoy a good series or movie with a 70"screen. The screen has Wi-Fi connection and access to current NETFLIX, PRIME, MAX apps. Comfortable DINING ROOM with 8 seats. KITCHEN equipped with gas stove, electric oven, utensils to prepare the meals of your choice, refrigerator/freezer with ample interior space, blender, roaster, 12-rate American coffee maker, electric jug to heat water, microwave oven, dishwasher and much more. Full COVER, very complete crockery, 3 sets of glass cups for juice, drinks and wine. Plates, cutlery and plastic toddler cups. 1st. BEDROOM with closet and direct access to full bathroom (QUEEN SIZE bed), exterior view. 2nd. BEDROOM with spacious closet, balcony (KING SIZE BED) and full bathroom in hallway. 3rd. RECÁMARARA with large closet, balcony, bunk beds with two single beds, QUEEN SIZE bed and a QUEENSIZE Sofacama, and the 3rd. Full bathroom in the hallway. The beds are equipped with new super comfortable mattresses of LUUNA brand, the bathrooms have rain showers, black-out blinds, high speed WIFI, etc. You will surely feel at home. The CLEANING SERVICE of the apartment is mandatory daily. It costs $350.00 and is borne by the guest and must be paid directly to the person in charge. Electricity consumption up to 250 mn per day is included. If this amount is exceeded, there is a recharge at the front desk to avoid cutting. For the occupancy of the apartment, a maximum of 8 PEOPLE is allowed and up to 2 children under the age of 12. Kids ages 12 and older count as an adult. There is no possibility that a greater number of the aforementioned people will enter. Please avoid the penalty of denying access in case the number of people entering the department is greater than those specified here. Guest access Committed to your safety and that of your family, access is very controlled, so it is essential to follow these steps: Carry an original identification such as the INE or PASSPORT for your access and check of the reservation. -It is necessary that once the reservation is confirmed, you send me the INE or official identification of all the adults who accompany you on the visit - model and license plates of the vehicle you will arrive in to send the email they will give you access This information must be delivered no later than 24 hours before your arrival. -Your arrival you need to move to the CLUBHOUSE, where you will deliver a security deposit of $5,000.00 in refundable CASH or its equivalent in US dollars, in order to use the amenities and ensure the quality and good use of them, as well as your official ID. You must sign the General Regulation of La Isla and give you a copy of it. The deposit and ID will be returned to you upon your departure from the complex once your stay at the apartment is over. BRACELETS AND FOOD CARD At the CLUBHOUSE, once the cash deposit is delivered for $5,000 pesos, they will give you the following: - PULSERAS.- Each of the adults will be placed on the wrist a bracelet that identifies them as guests of the complex. It is very important to have this bracelet in sight throughout your stay, so you can access the amenities, pools and any area of the Residential Set. - PREPAID card.- This card is the only payment method for restaurants and bar within "La Isla Residences" and you can charge it with the amount you want at Casa Club and in almost all receptions of the complex. You won't need to bring cash into the common areas, as you won't be able to make cash payments. In the beach club there is a restaurant where you can make your meals with very affordable prices. The schedule is changing according to the time. Normally from 8 am to 5:30 pm. Now, if you prefer to cook in the apartment you have everything you need. A short distance away is a supermarket where you can do your shopping.. Enjoy a pleasant stay. - At the reception of the Emerald Tower, which you will need to pass after the Club House, you will be given the apartment key. Right there you can ask for guidance on the location of apartment 4J and parking location. Please do not occupy any other place of the one assigned to the apartment, there are 2 places in battery one in front of the other. Other things to note AMENITIES Enjoy the luxury of an exclusive residential complex in the VIP area of Acapulco and experience the Club House. The complex is designed for families and has all the amenities for children and adults, fully equipped gym, Spa with 7 massage cabins, with free steam services, sauna, showers, children's games, playroom, game room with billiards and ping pong, two movie theaters, relaxation pool, swimming lane. Outside you will find tennis court, paddle court, outdoor swimming pools, beach pool, slides, splash chairs, freshwater river that surrounds a part of the complex, beach volleyball and soccer court, bike path, reception, private security, 8,000 mts2 of private beach that can be reached on foot (5 min.) or by free internal transport (golf carts), it also has bar and snacks service in pools and beach, swimming pool for adults, large extensions of green areas and gardens (80% of the property). In the EMERALD Tower where the apartment is located, you will find the reception and 2 large elevators for each tower. Throughout the ISLAND RESIDENCES there are many more amenities that will make your stay a SPECTACULAR EXPERIENCE. Amenities are subject to provisions set by the condominium, such as temporary closure or reduction of capacity due to the epidemiological traffic light of the State of Guerrero, as well as temporary closure for repairs or maintenance. The only services with cost are drinks and food and massages in the spa (with eight massage booths). The Condominium is made up of 8 towers; Bali, Capri, Emerald, Fiji, Grand Cayman, Hawaii, Ibiza and Java. Each tower has a pool and gardens that can be used by guests staying in any of the towers. NOISE ** APARTMENT and BUILDING IS NEW, OCCASIONALLY THERE MAY BE CONSTRUCTION NOISE FROM REPAIRS OR MAINTENANCE** We kindly invite you to be respectful of the tranquility of our home and to observe the regulations that maintain a high level of exclusivity and privacy that allows us to rest without interruptions around us. Respect for the rules is a guarantee of coexistence and good customs. Our staff is instructed to privilege the care of our heritage, please address them with kindness. This coexistence space IS not A HOTEL and the service we offer is that of a family apartment that we share with you, so that you feel at home. HOUSEKEEPING It is MANDATORY the hiring of the DAILY cleaning service will count from the next day and until the day before your departure. Entry and exit cleaning is already covered. The person in charge of cleaning is completely trustworthy. Guests are not permitted to carry out one's own cleaning staff. Washer and dryer cannot be used by guests, cleaning staff can do towel washing service AT AN ADDITIONAL COST. CHECK IN AND CHECK OUT The entrance to the complex and apartment is a parir de las 15.00 hours, The departure of the apartment and complex is at 11.00 am. POSSIBILITY OF CHECK-OUT LATER/EARLY check IN with an additional cost of at least $500 pesos by prior agreement with the host. Check-in can be at 10:00 AM and check-out can be at 4:00 P.M. AT the latest. If you require another schedule, please check availability and cost. ONLY POSSIBLE IF THERE ARE NO GUESTS THE DAY BEFORE YOUR ARRIVAL THE DAY BEFORE YOUR ARRIVAL OR THE DAY AFTER YOUR DEPARTURE. In case of not leaving the condominium at the established time, a fine of $3000 pesos will be charged.

## The Space

This spacious and peaceful apartment in La Isla Residences accommodates up to 8 guests. It is ideal for families and friends seeking a relaxing stay while enjoying the extensive facilities of La Isla.

Located in the Emerald Tower, the deluxe 200 square meter apartment features:

- 3 bedrooms and 3 full bathrooms
- Central air conditioning with individual controls for each room
- Terrace with views of the mountains, palm garden, and Emerald pool
- Living room with a 70" screen connected to Wi-Fi, offering access to Netflix, Prime, and Max apps
- Dining room with seating for 8
- Fully equipped kitchen including:
  - Gas stove and electric oven
  - Refrigerator/freezer with ample space
  - Blender, roaster, 12-cup American coffee maker, electric kettle, microwave, and dishwasher
  - Complete set of crockery, glassware for juice, drinks, and wine
  - Plates, cutlery, and plastic cups for toddlers

### Bedrooms

- First bedroom: Queen-size bed, closet, direct access to a full bathroom, exterior view
- Second bedroom: King-size bed, spacious closet, balcony, full bathroom accessible from the hallway
- Third bedroom: Large closet, balcony, bunk beds with two single beds, queen-size bed, queen-size sofa bed, full bathroom in the hallway

All beds have new, comfortable Luuna mattresses. Bathrooms feature rain showers and blackout blinds. High-speed Wi-Fi is available throughout the apartment.

### Additional Information

- Daily cleaning service is mandatory, costing $350 MXN, payable directly to the cleaning staff.
- Electricity consumption up to 250 kWh per day is included; any excess will be charged at the front desk.
- Maximum occupancy is 8 people, including up to 2 children under 12 years old. Children aged 12 and above count as adults.
- Accessibility for people with disabilities is provided.

## Guest Access

For security, access to the complex is strictly controlled. The following steps are required:

- Provide original identification (INE or passport) for all adults in the reservation.
- Submit official identification and vehicle details (model and license plates) at least 24 hours before arrival to receive access authorization.
- Upon arrival, visit the Clubhouse to pay a refundable security deposit of $5,000 MXN in cash or equivalent in US dollars. Present your official ID and sign the La Isla General Regulations, receiving a copy.
- The deposit and ID will be returned upon departure after inspection.

### Wristbands and Payment Card

At the Clubhouse, after paying the deposit, guests receive:

- Wristbands identifying them as residents, which must be worn visibly at all times to access amenities, pools, and common areas.
- A prepaid card used exclusively for purchases at restaurants and bars within La Isla Residences. This card can be recharged at the Clubhouse and most receptions. Cash payments are not accepted in common areas.

The Beach Club restaurant offers meals at reasonable prices, typically open from 8:00 AM to 5:30 PM. A nearby supermarket is available for grocery shopping if you prefer to cook in the apartment.

At the Emerald Tower reception, after the Clubhouse, you will receive the apartment key and directions to apartment 4J and assigned parking. Please use only the two designated parking spaces assigned to the apartment.

## Amenities

La Isla Residences is a luxurious, family-friendly complex located in Acapulco's VIP area. It offers:

- Clubhouse with fully equipped gym and spa featuring 7 massage cabins, steam room, sauna, and showers
- Children's play areas, playroom, game room with billiards and ping pong
- Two movie theaters
- Relaxation pool and swimming lanes
- Outdoor tennis and paddle courts
- Multiple swimming pools including a beach pool with slides and splash chairs
- Freshwater river surrounding part of the complex
- Beach volleyball and soccer courts
- Bike path
- Private security and reception
- 8,000 square meters of private beach accessible on foot (5 minutes) or via free internal golf cart transport
- Pool and beach bars with snack service
- Large green areas and gardens covering 80% of the property

Each of the eight towers (Bali, Capri, Emerald, Fiji, Grand Cayman, Hawaii, Ibiza, and Java) has its own pool and gardens accessible to all guests.

Please note that amenities may be temporarily closed or have limited capacity due to local health regulations or maintenance. The only paid services are drinks, food, and spa massages.

## Noise and Conduct

The apartment and building are new, but occasional construction or maintenance noise may occur.

Guests are kindly asked to respect the tranquility of the residence and adhere to community regulations to maintain privacy and exclusivity. Staff are trained to protect the property and should be treated courteously.

This is a family apartment, not a hotel, offering a home-like environment for your stay.

## Housekeeping

Daily cleaning service is mandatory and begins the day after arrival until the day before departure. Entry and exit cleaning are included.

Guests are not allowed to bring their own cleaning staff. Washer and dryer use is restricted to cleaning personnel, who can provide towel washing at an additional cost.

## Check-In and Check-Out

- Check-in time: from 3:00 PM
- Check-out time: by 11:00 AM

Late check-in or early check-out is possible for an additional fee of at least $500 MXN, subject to prior arrangement with the host. The latest check-in is 10:00 AM, and the latest check-out is 4:00 PM, depending on availability.

Failure to vacate the apartment by the designated check-out time will result in a fine of $3,000 MXN.

Unplug from your worries in this spacious and quiet space, designed for families and friends who wa...

Ernesto

Bedrooms

Bathrooms

Maximum Occupancy

3BR house in Acapulco

LA ISLA Residences New and Cozy apartment - Condominiums for Rent in Acapulco, Guerrero, Mexico

We went as a family with my young daughter, and we had a great time. Rocio and Ernesto were always attentive to our needs. Everything was very clean, and we loved the daily cleaning service. We'll definitely be back!!

Fuimos con mi hija pequeña en familia y la pasamos excelente. Rocio y Ernesto siempre atentos a lo que necesitaríamos. Todo muy limpio y el servicio de limpieza diaria nos fascinó. Seguro regresaremos!!

Thank you, Ana. We hope you come back soon.

Erensto and his wife are very friendly, they were attentive and respond quickly and are flexible. Viri, the cleaning person, is very helpful and friendly. The apartment is very nice and clean, the kitchen is equipped with everything you need. The furniture in the apartment is a bit austere, as it lacks dressers, bureaus, some furniture in the bedrooms and they have little decoration in general, in the bedrooms, there is only a bureau on one side of the bed, on the other side there is none and you have to leave things on the floor, they have a very basic small shelf instead of a dresser or furniture and they have plastic folding chairs. It's a minor thing since everything else is very good, the complex has many pools, access to the beach and good organization, especially for vacation rentals. We had a very good vacation and would certainly stay there again.

Erensto y su esposa son muy amables, estuvieron al pendiente y responden rápido y son flexibles. Viri la persona de la limpieza es muy atenta y amable. El departamento esta muy bien y limpio, la cocina esta equipada con todo lo que necesites. El mobiliario del departamento es un poco austero, ya que le faltan cómodas, burós, algunos muebles en las recamaras y tienen poca decoración en general, en las las recamaras, solo hay buró en uno de los lados de la cama, en el otro lado no hay y tienes que dejar las cosas en el suelo, tienen una pequeña estantería muy básica en lugar de alguna cómoda o mueble y tienen sillas plegables de plástico. Es algo menor ya que lo demás esta muy bien, el conjunto tiene muchas albercas, acceso a la playa y buena organización sobre todo para las rentas vacacionales. Pasamos muy buenas vacaciones y sin duda nos volveríamos a hospedar ahi.

Excellent apartment, spacious, well cared for. Ernesto was always attentive to our questions and queries, the assistant Viridiana is a very convenient extra. The complex has many activities to enjoy as a family, we will definitely return in the future.

excelente departamento, amplio, bien cuidad. Ernesto estuvo siempre atento a nuestras dudas y consultas, la ayudado Viridiana es un extra muy conveniente. El complejo tiene muchas actividades para disfrutar en familia, sin duda regresaremos en el futuro.

Ernesto's apartment is very nice, the location is ideal to access all areas of the complex on foot and the service they provided us was very clear and precise. We definitely recommend it and will be back.

El departamento de Ernesto es muy lindo, la ubicación es ideal para acceder a todas las áreas del complejo caminando y la atención que nos brindaron fue muy clara y precisa. Definitivamente lo recomendamos y volveremos.

Muchas gracias por tu evaluación, nos alegra que hayan estado a gusto en nuestro alojamiento

The apartment is just as seen in the photos. Ernesto and Lourdes were attentive the whole time.

El departamento es tal y como se ve en las fotos. Ernesto y Lourdes estuvieron todo el tiempo al pendiente.

A very memorable place, definitely my first choice to return

Muy recordable el lugar, sin duda mi primer opción para regresar

Nice apartment with a good terrace, we enjoyed it, thank you

Lindo apartamento con buena terraza, lo disfrutamos, gracias

Muchas gracias por su estancia vuelvan pronto

Very good place to stay and experience for families! Thank you so much!

Muy buen alojamiento y experiencia para familias! Muchas gracias!

Armando gracias por escoger nuestro alojamiento para las vacaciones con tu familia y gracias por tu evaluación.

Ernesto's place is very comfortable, beautiful and has everything I need for a pleasant stay in Acapulco! I will definitely be back! Thank you so much for everything!

El alojamiento de Ernesto es muy cómodo, bonito y tiene todo lo necesito para una estadía placentera en Acapulco! Definitivamente volveré! Muchas gracias por todo!

It is a very nice place, with all the comforts to rest and spend a very quiet vacation, we had a great time, the person who helps with the cleaning is very kind and cuisine is very good, totally recommended, we will definitely return, the hosts pending at all times and always ready to support us in everything.

Es un lugar muy bonito, con todas las comodidades para descansar y pasar unas vacaciones muy tranquilas, la pasamos muy bien, la persona que ayuda con la limpieza es muy amable y cocina muy bien, totalmente recomendable, sin duda regresaremos, los anfitriones pendientes en todo momento y siempre dispuestos a apoyarnos en todo.

Very good communication, very friendly at all times, Nancy is very nice and very attentive to the person who helps at home and very rich kitchen, the location is wonderful and everything is very good, the apartment is very nice and very spacious .

Muy buena comunicación, muy amables en todo momento, Nancy muy linda y muy atenta la persona que ayuda en casa y cocina muy rico, la ubicación maravillosa y todo muy bien, el departamento muy lindo y muy amplio .

The apartment is very comfortable, complete, I went with my family and it is ideal. Communication was agile and always friendly.

El departamento está muy cómodo, completo, fui con mi familia y es ideal. La comunicación fue ágil y siempre amable.

Te agradezco tus comentarios, me hubiera gustado que me comentaras lo de la plancha, sí está disponible junto con el  burro, aunque la tenemos guardada, si me la hubieras pedido, Nancy te la hubiera dado sin problema, al igual que los utensilios (escoba y recogedor o trapeador). Siento mucho que el conjunto te haya parecido que bajó de calidad. Según entiendo, la administración está trabajando para conservar el standard que los huéspedes esperan. Ojalá en su próxima visita lo logremos. Gracias

Beautiful experience! Highly recommended, I would definitely come back. Ernesto was very friendly, attentive and above all very kind

Hermosa experiencia! Altamente recomendable, volvería sin lugar a duda. Ernesto fue muy amigable, atento y sobre todo muy amable.

The place is great for staying The host is excellent, a very kind person who is always available and gives clear instructions. The apartment is located in the best residential zone of Acapulco. It has a nice view of the pool, the apartment is practically new, has a fully equipped kitchen, air conditioning in all rooms, the TV is 70 inches and all the furniture is very comfortable. It should be noted that Miss. Nancy is in charge of cleaning, she was always very friendly and keeps the place impeccable. The accommodation is located in "La Isla Residences", an atmosphere totally familiar to rest, is a modern complex, which has 2 pools, 1 infinity pool, gym with air conditioning, playroom, games room, cinema and more amenities. So the place is perfect for rest and spend a pleasant vacation with the family!

El alojamiento es perfecto para hospedarse El anfitrión es excelente, es una persona muy amable que siempre está al pendiente y da instrucciones claras. El departamento está ubicado en la mejor zona residencial de Acapulco. Tiene una linda vista a la alberca, el departamento es prácticamente nuevo, cuenta con una cocina totalmente equipada, aire acondicionado en todas las habitaciones, la televisión es de 70 pulgadas y todos los muebles son muy cómodos. Cabe destacar que la Srita. Nancy encargada de la limpieza, siempre fue muy amable y mantiene impecable el lugar. El alojamiento se encuentra en “La Isla Residences”, ambiente totalmente familiar para descansar, es un complejo moderno, que cuenta con 2 albercas, 1 alberca infinita, gimnasio con aire acondicionado, ludoteca, salón de juegos, cine y más amenidades. ¡Por lo cual el lugar es perfecto para descansar y pasar unas vacaciones agradables con la familia!

Excellent communication, the apartment and all the facilities are incredible, only the beach pool was under maintenance and we did not know until we were there, everything excellent!!

Excelente comunicación, está increible el departamento y todas las instalaciones, sólo la alberca de la playa estaba en mantenimiento y no supimos hasta estar ahí, todo excelente!!

Excellent place to live with the family. The apartment is very nice with large spaces and the decoration is very pleasant. Good quality furniture. The equipped kitchen. The good sized terrace. Easy access and lots of security. The only detail is that they do not wash the towels until the end of your stay and that they do not leave extra toilet paper. But everything else is very good! I would definitely come back.

Excelente lugar para convivir con la familia. El departamento muy agradable con espacios amplios y la decoración muy amena. Los muebles de buena calidad. La cocina equipada. La terraza de buen tamaño. Fácil acceso y mucha seguridad. El único detalle es que no lavan las toallas hasta el final de tu estancia y que no dejan papel de baño extra. Pero todo lo demás muy bien! Sin duda regresaría.

All according to the description. The apartment is modern and very comfortable and organized. Would come back.

Todo conforme a la descripción. El departamento es moderno y está muy cómodo y organizado. Volvería.

Everything was amazing, practically new, the host was always attentive and very friendly, happy to be able to return.

Todo increíble, prácticamente nuevo, el anfitrión siempre estuvo pendiente y muy amable, encantados de poder regresar.

Muchas gracias de nuevo por elegir nuestro espacio. Hasta pronto.

We had a phenomenal time. The apartment is very comfortable and has everything you need, you feel at home. Hosts were always available to us. We're sure to come back.

La pasamos  fenomenal. El departamento está muy cómodo y tiene todo lo necesario, te sientes como en casa. Los anfitriones siempre estuvieron al pendiente de nosotros. Seguro regresamos.

Everything excellent , very attentive Don Ernesto

It is clean, tidy, very nice, safe and comfortable As pleasant as being at home Excellent communication

Es limpio, ordenado, muy bonito, seguro y confortable Tan agradable como estar en casa La comunicación excelente

3BR House