Incredible Penthouse with luxury finishes, comfortable rooms and very spacious spaces, it has a jacuzzi for 20 people (if you require it to be heated to a maximum temperature of 36 degrees the cost per day is 2000 pesos 8 hours and can be heated before 1 pm) One street off 5th Avenue PARTIES ARE NOT ALLOWED. We offer cleaning service per day for a cost of 1000 pesos, the guest can request the days and time required by sending a message via Airbnb Other things to note The rate per night published is for up to 7 guests, When you do your reservation please include the number of guests and Airbnb will provide you the total cost of your reservation. Only for your information any additional guest has a cost per person per night 1000 pesos plus Airbnb commission No parties allowed, NO Visits/visitors allowed.

## The Space

This incredible penthouse features luxurious finishes, comfortable bedrooms, and generously sized living areas. It includes a jacuzzi that accommodates up to 20 people. If you wish to have the jacuzzi heated to a maximum temperature of 36 degrees Celsius, there is an additional charge of 2,000 pesos per day for 8 hours of heating. The jacuzzi can be heated before 1 p.m. upon request.

## Location

The penthouse is located just one street away from 5th Avenue.

## Policies

- Parties are strictly prohibited.
- No visitors or additional guests beyond those registered are allowed.

## Services

- Daily cleaning service is available for 1,000 pesos per day.
- Guests can request specific days and times for cleaning by sending a message through Airbnb.

## Booking Information

- The published nightly rate covers up to 7 guests.
- When making a reservation, please specify the total number of guests so Airbnb can calculate the full cost.
- Additional guests are charged 1,000 pesos per person per night, plus Airbnb commission.

Alexandra

Bedrooms

Bathrooms

Maximum Occupancy

8BR luxury penthouse in Playa del Carmen

Elegant Luxury Penthouse · Private Jacuzzi - Condominiums for Rent in Playa del Carmen, Quintana Roo, Mexico

One of our favorite stays! The place is nice and spacious, with first-rate amenities. The service from Alexandra was excellent! We will definitely return ✨

Una de nuestras estancias favoritas! El lugar bonito y amplio, amenidades de primer nivel. La atención por parte de Alexandra fue excelente! Definitivamente regresaremos ✨

This condo is in an ideal location in playa del Carmen. It was perfect for our group of 7 for a bachelor party. There was enough space for all of us to have our own bed and bathroom.

Excellent stay. We were a group of 7 people and we were all very comfortable. The property is impeccably clean, very well maintained and exactly as shown in the pictures. All bedrooms have air conditioning, as do the apartment's social areas, so we were always very comfortable. The kitchen is fully stocked, and the terrace with the Jacuzzi was one of our favorite spaces. Communication with Alexandra and her team was excellent. They were always attentive and responded quickly to any need. We would definitely stay here again and highly recommend it.

Excelente estancia. Éramos un grupo de 7 personas y todos estuvimos muy cómodos. La propiedad está impecablemente limpia, muy bien mantenida y exactamente como se muestra en las fotografías. Todas las recámaras cuentan con aire acondicionado, al igual que las áreas sociales del departamento, por lo que siempre estuvimos muy cómodos. La cocina está completamente equipada y la terraza con el jacuzzi fue uno de nuestros espacios favoritos. La comunicación con Alexandra y su equipo fue excelente; siempre estuvieron atentos y respondieron rápidamente a cualquier necesidad. Sin duda volveríamos a hospedarnos aquí y lo recomendamos ampliamente.

Terrible stay.. During my Airbnb stay 7/17-20, there was no water and no air conditioning on the 1st floor in 90 degree weather and the elevator was not functioning for 2 days of our 3 night stay. We couldn’t shower, flush the toilet or wash our hands. We had to cancel our dinner reservations due to this and impacted our trip entirely. We were sweating so much that we had to move our sleeping arrangements, we couldn’t use 5 of beds downstairs and most of us had to sleep upstairs on uncomfortable couches with unhelpful fans. We had to carry all our heavy groceries up 4 flights of stairs and we also have a guest who has difficulty walking up stairs, if we had known all of this we would not never booked with this host or Airbnb. This is not what we were promised in the listing. There was no prior communication on the poor conditions of our stay and communication from our host was delayed and unclear. She said it would be  fixed in “30 minutes” but took over 30 hours. I wouldn’t book here

Sadly, Hanna's review does not reflect the truth. Her review shows disagreement with the compensation given to her directly by Airbnb. During your stay, unfortunately, there was an extraordinary power outage, beyond my control, that affected the entire area. I apologized to Hanna several times, and we did our best to keep her informed with official communications, and we provided her with fans. The power, water and elevator service was briefly interrupted while the emergency generator kicked in. During the power outage, the central air conditioning on the ground floor did not work well. Hanna was asking for a 100% refund for her stay even though the power outage was only for one day and a few hours, and in direct negotiations with Airbnb, Airbnb determined that a 30% refund was fair. In retaliation, they left this review, exaggerating the facts and giving false information about the accommodation. This review does not reflect the facts or the usual experience at our place.

As other reviews have stated, this is a big apartment with great space for groups. We were three families and 12 people in total and there was plenty of room for both adults and kids. The outdoor space and hot tub are great with views across Playa. En Suites with every room and two good rec areas to chill out. However, things are still broken or not replaced (e.g. Awning above Hot tub and Cooker in second kitchen) as well as general feedback/tips ignored from historical reviews that would make this exceptional and not just okay, as per my rating. While out of the owner’s control (Management), we experienced power outages which affected the air conditioning, fridge and elevator during our stay. Whilst we were grateful to both Mario and Alex for their efforts in fixing these issues it made for a few uncomfortable days. Finally there is a serious, widespread issue with Sargassum seaweed on the beach at Playa releasing an unpleasant egg smell as it decomposes.

Thank you, Nick, for choosing to stay with us. As previously expressed several times in our conversation, I sincerely regret the inconvenience caused by the unexpected power outages during your stay. As acknowledged in your review, these interruptions were caused by a failure in the public energy provider’s generator affecting the area and were beyond our control. Throughout the incident, the building’s emergency generator provided you with immediate electricity. We also remained in constant communication and explained you the situation and what happened, and all services were restored within minutes. Nevertheless, I provided a partial reimbursement as you demanded. For future guests, we would also like to clarify that the lower level is advertised as a pantry, not as a second kitchen, and the jacuzzi awning is not listed as an advertised amenity in either our description or photos. Nick pointed out these issues at the end of his stay for negotiating a reimbursement.

The penthouse was even more beautiful than the pictures.  I have to give a big shoutout to Mario who was always on hand for anything we needed from ice to refilling our water to cleaning the jacuzzi.  The penthouse was spacious, there was 9 of us and if you wanted space for yourself there was space to have it.  There is no cooker to cook meat or fish so we asked for a grill and this was provided for us.  There are ample amounts of towels for both domestic use and pool towels.  I would definitely recommend this penthouse it was amazing.  If I have one thing that I would have liked was to meet the host whose place I was staying at which I have done in the past.

This is our second time staying at Alexandria's place.  It is truly the best location in PDC off 5th  Street AND the nicest apartment in the entire building.  It is spacious and comfortable, with such beautiful outdoor spaces.  The onsite staff is very pleasant and communication with owner is fast and simple.  We are coming again in December!!!

We enjoyed our stay! Beautiful home a lot of space and very clean

Had a wonderful and relaxing stay. The penthouse is even more beautiful in person. The location was absolutely perfect. Alexandra was very responsive to any questions I had. Mario kindly helped us with some minor maintenance requests we had within 30 minutes of being contacted. This was a great experience & would highly recommend.

close to everything, great place and nice people

We had an amazing stay. The condo is beautiful. Great views and big balconies to enjoy them. The hot tub was a great place to relax after a day at the beach. And the location is right in the heart of Playa Del Carmen.

The perfect place in a perfect location.  Wonderful condo with plenty of space, a nice pool and extremely safe.  Great place for large groups or a big family.  Thanks Alexandria we will definately be back.

Easy five stars and already planning our return trip. Excellent views, service and location.

Great place to celebrate a milestone with family and friends. Mario was very attentive to our needs. Everything was provided and we couldn't think of anything that was missing. Thank you for allowing us to make great memories.

Location is right next to everything and about 3 blocks from the grocery store. Lots of options to shop and eat. Playa isn't known for its beaches so we ended up in tulum for a beach day. The rooms and beds were very comfortable. The ac was off until we arrived so the place needed some time to cool down, but no problems while we were there. I didn't have issues with the internet while I was there but some said that it would go in and out at times but not very long. The views and pool were great! very relaxing! would stay again with a large group. The only criticism would be that the kitchen didn't have much, not even salt and pepper so you will need to buy everything, and only one of the kitchens on the 3rd floor is available for use. That wasn't a problem for us. I didn't see a broom or dish washer so we got someone to come clean the place for $1000mxn, but they did not restock towels or anything. I would bring my own next time.

this is our third time at this airbnb ! perfect for large groups and great location.

We absolutely loved our stay at this Airbnb! The location is unbeatable—right in the heart of Playa del Carmen, just a short walk to the beach, restaurants, shops, and all the action on Quinta Avenida. Despite being so central, the space felt peaceful and private, which made it easy to relax and unwind. The unit itself was clean, stylish, and had everything we needed for a comfortable stay. The host was communicative and helpful, making check-in and any questions throughout the trip a breeze. Whether you’re visiting for the first time or coming back to Playa, this is the perfect place to stay. Highly recommend and would absolutely book again!

We have stayed at Magia condos for almost a decade.  We have stayed in a number of apartments but this was, by far, the best.  The location is the BEST.  It is on a quiet side street on the corner of 5th, so you be right next to all the action but can sleep at night.  The main pool is amazing but you also have a private LARGE jacuzzi (we call it a "mini pool") and two huge balconies.  So you can sun and swim in private.  The inside is super clean and comfortable.  There are bathrooms for everyone!!!  The AC works perfect.  Honestly, I dont have anything negative to say about this place.  Contact with Alexandra through Airbnb and local contact Mario via Whats App is simple.  We already booked for next year.

Thoroughly enjoyed ourselves! This space was perfect for our trip and allowed us access to a ton of fun local business. The elegance of the space made us feel welcome and confortable. It has that wow factor that each morning and night you have an uninterrupted view of the sunset/sunrise. Looking forward to returning to this exact place every year.

Fantastic stay! The condo's location was unbeatable—steps from the beach, shopping, and great restaurants. Perfect for a big group, with plenty of space for everyone to spread out and relax. Highly recommend

Mayra’s place was beautiful, clean, spacious, and centrally located. She was very responsive and helpful to all questions. We would love to come back the next time we are in the area!

The condo is great however the kitchen is totally under equipped: a tiny toaster for 10 people, a small stove barely useable to cook, not enough ustensiles, forks, etc.... water cooler should be on both floors etc... I feel like this place could be amazing if it was set up to accommodate the 10/12 people it is supposed to but it is not set up that way. Mayra Alexandra however was quick to respond and communicate and a wonderful host.

Pascal se molestó porque quiso  meter visitantes adicionales a los huéspedes registrados y eso no lo permite el condominio, lo cual es una regla muy clara publicada en Airbnb. La casa cuenta con un tostador para 4 panes y pidió un tostador adicional que le compramos. La cafetera es para 20 tazas de café molido y el quería una cafetera Nespresso forzosamente. Las instrucciones de llegada son claras aunque el califíque lo contrario y no tuvieron problema al momento del check in, que lástima que por no cumplir sus caprichos el nos castigue con una calificación injusta

Excellent property, very spacious, Mario the manager was always attentive to everything and responded immediately to any situation. Very good location just half a calle de la 5a and 3 de la playa

Excelente propiedad, muy amplia, Mario el encargado siempre estuvo al pendiente de todo y respondía de manera inmediata ante cualquier situación. Muy buena ubicación a solo media calle de la 5a y a 3 de la playa

The Accommodation is as advertised, excellent for accommodating large groups and very comfortable. The location is perfect and everything is walking. Alexandra and Mario were always attentive and willing to support. 100% recommended

El Alojamiento es tal cual lo anuncian, excelente para acomodar grupos grandes y muy cómodo. La ubicación es perfecta y todo queda caminando. Alexandra y Mario siempre estuvieron atentos y dispuestos a apoyar. Recomendable 100%

Amazing place. Spacious, very clean, and in an excellent location between Quinta Avenida and the beach. There is a lovely nighttime security guard for extra safety. Alexandra is very responsive and helpful to answer any questions you may have. If you have a large group, look no further than here.

Our stay at the penthouse apartment overlooking the ocean was simply amazing. The views were breathtaking, just a block away from the beach. The apartment itself was pristine and beautifully furnished, offering a luxurious retreat for our group of friends. Mario and the staff were incredibly helpful and communicative, ensuring our stay was flawless. Plus, being close to the main street with all the shops and local vibe areas made exploring the area convenient and enjoyable. We couldn't have asked for a better experience and highly recommend this property for anyone seeking a relaxing getaway by the sea.

Check was not well explained, had to wonder into parking garage to a desk with a guy who spoke no English to get wristbands

Awesome place. Alexandra and Mario were both very responsive whenever we needed anything too

Absolutely beautiful stay. Alexandra was incredibly responsive and helpful. I would highly recommend for any large family vacation.

Excellent option for group, large spaces, rooms and bathrooms sufficient for everyone's comfort. Excellent communication with Alexandra and Mario

Excelente opción para grupo, espacios grandes, cuartos y baños suficientes para la comodidad de todos. Comunicación excelente con Alexandra y Mario

Our group consisted of co-workers and Alexandra's place was able to fit all our needs. The internet was fast in every room, we had our own private spaces when needed and there was no shortage of communal areas that were spacious and comfortable. The balconies were a great spot to either work or unwind with AMAZING views of the ocean and the city. We didn't use the condo pool very often as we had our own jacuzzi which we made great use of at all hours of the day and we used the well-equipped gym almost every morning. Thank you to Mario - our condo manager, who regularly checked in to see that our needs were being met. The rest of the condo staff were very friendly and the building felt very safe and very quiet from most of the outside noises. The condo itself was right in the middle of Playa Del Carmen's tourist zone and a very short walk to the beach. Walmart, Mega, little grocery stores, bus station were all within walking distance. A wonderful stay and a part of great memories!

Location was perfect! Everything was about 10-15 minutes walk and close to everything! The pictures simply don’t justice for it in person! Check in and out were both easy and the property staff were all so great! We had 15 people and there was still plenty of space!! Definitely recommend this place!!

Penthouse is fabulous! Everything impeccable , super comfortable beds, an excellent location, walking you go to everything, a beautiful view, Alexandra always responded immediately at all times and gave a solution to everything , Mario FABULOUS! He helped us a lot with the jacuzzi that at first I didn't want to heat the water, but they gave us a solution, even though it was January 1 and it was their day of rest , thanks to that  we were able to enjoy it , I'll definitely stay there again

El penthouse está fabuloso! Todo impecable , camas súper cómodas, una ubicación excelente , caminando te vas a todo, una vista hermosa, Alexandra siempre respondió de inmediato en todo momento y dio solución a todo , Mario FABULOSO! Nos ayudó bastante con el jacuzzi que al principio no quería calentar el agua, pero nos dieron solución, a pesar que era día 1 enero y era su día de descanso , gracias a eso  pudimos disfrutarlo , definitivo me vuelvo a quedar ahí

Excellent location, Highly recommended for large groups.  Our group size was 9, there was plenty of space! Alexandra was a wonderful host, I'll be sure to tell others about this Airbnb and maybe visit again 👍🏽

Awesome place in a great location. It's a very large condo with ample space for privacy. We had 7 people in our group and it felt like we only used half of the rooms. It's 1 block to the main shopping and dining areas. It has amazing views from the balconies, and it was quiet and private. The building is very secure and well-kept with two pools and a great gym, and it has secured, garage parking. Highly recommend!

Great location! Plenty of room and great host. Quick response and easy directions for everything.

Alexandra’s penthouse was great for my large group of girls - 11! Plenty of bathrooms, rooms and places for people to find a quiet moment if they desired. We felt like the check in could have been slightly more thorough. We were originally not given a code that worked to get in to the building, but were able to ask to obtain one. Alexandra is very responsive to questions as well! The location really could not have been more perfect for our short stay. Thanks Alexandra!

This is an awesome place! We love Playa Del Carmen (we come every year and stay somewhere different) and this is in an amazing location. There's a private entrance and it is very safe and quiet. We fit 13 people comfortably. Keep in mind, the price only includes 8 people. There's an extra charge per person per night on top of that. But still such an amazing, spacious place for the price! Incredible view on both floors. Huge hot tub on the private rooftop. Different corridors with multiple bathrooms that feel private for multiple couples/families. Three separate indoor living rooms and kitchens (but only one kitchen works). Short walk to multiple restaurants, bars and a huge grocery store. Beach is at the end of the block. Alexandra was very responsive and helpful. Overall an amazing place that we'll definitely be coming back to!

This was an awesome space that accommodated my full party of eight. Everyone was able to have their own room.. space was huge and provided many options for lounging... amazing view from the floor patio. I will say thr photos dont do it justice.. you have to see this space for yourself. Best part is its walking distance from all the great spots.. A+

Alexandra’s place is nothing short of amazing. Exactly as advertised however pictures don’t do it justice. Perfect for large groups. The location is perfect for exploring Playa Del Carmen. Alexandra was incredibly responsive in her communications. I would absolutely book again.

Well located and large- it was an easy stay and very clean! We loved the rooftop pool and appreciated the flexibility on check out. The property was under construction so the main pool wasn’t available, but otherwise a great stay.

Everything in this location was perfect.  The only complaint I have is that some of my hair dye stained the sheet and towel. Mind you it could of easily came out with bleach.  I dye my hair constantly.  So I get my sheets and towels stained regularly.  And it easily just comes out with bleach.  They proceeded to say that the stains were not coming out. And they supposedly took them to the dry cleaners.   Mind u they were white towels and sheets.  So bleaching it would be no problem at all.  Mind u I probably only got dye on only one pillow case and one towel.  And I'm going to even give the benefit of the doubt that it could of got on one bed sheet.  But they had the audacity to charge me close to $400.  For one pillow case, one sheet, and one towel. Because they supposedly told me they had to buy new towels, and sheets. Which I found ridiculous.  They were basically insulting my intelligence.  There's no way it cost that amount.  But I still paid because I believe in karma.

Priscila I am sorry you feels that way. I send you the photo of the original ticket so you have no doubts. I use always the same quality of linens which are premium cotton 400 threads. The retail store where I bought them is the only in luxury retail store in Playa del Carmen and is named Liverpool. Also they do not sell by specific blankets only they sale the complete package for the bed. I hope I explain my self. If may I give you an advice for future reservations, may be it will be a good idea that you carry a towel that you can use when you sleep to do not stain any other Airbnb linens. Best Regards

Very big apartment with two large living rooms, beautifully equipped,

דירה מאוד גדולה עם שני סלונים גדולים , מאובזרת יפה ,

Place was great value for the space. The location is great and host was very responsive.

This was my second time staying in Alexandra's Playa del Carmen penthouse and both times have been fantastic.  The location is perfect; one block from the beach and one block from La Quinta Avenida.  The property is quiet and peaceful despite being right in the middle of the action.  It's been perfect for a week-long business meetup and a large family vacation.  Plus the price is almost too good to be true.  Highly recommend!

This place is absolutely spacious and beautiful. Mario was our contact that week and he was so responsive and incredibly thorough! He came to clean the jacuzzi 3 times throughout the was and very courteous and respectful of our time. I personally do an enormous amount of cooking and wished that there has been a dishwasher and oven, but it was fine, we modified our daily menus and made it work.  You will love the place, the gym was far better than most locations and the place was super quiet! The beach directly in front unfortunately had a TON of algae which made most beaches kinda weird, but that was not their fault it was all of Playa/Cancun.  The air conditioning was fantastic!  I can’t think of a single bad thing to say about it. They had lots of plates and glasses it almost appeared as though they are prepared for catering large groups of people.  I’d go back to this place for sure! Oh!! The beds were SO comfortable!!! I wish all owners bought those mattresses!

Playa del Carmen is very nice! Epic penthouse for an affordable price - would go again.

Playa del Carmen es muy bonita! Epic penthouse for an affordable price - would go again.

Great spot. The only bad thing is that even though it says up to 16 guests, they charge you for every single one and don’t allow any visitors (like you can’t even bring friends staying somewhere else over for a few minutes). So if I wanted anyone to visit me for even 5 minutes, I would have to put them as a guest and pay for them. Kinda lame when I’m paying for a big place like this. There were no instructions how to use the pool on the roof either.

We are very clear with the regulation of no visits.  You wanted to enter visits without writing us before and when security did not let them pass you contacted us.  In the description we have the instructions for the use of the pool (jacuzzi) and the additional cost to heat it, you never requested that it be heated, nor did you make the payment.

This is a great place to stay if you're looking for a large, affordable space for a bigger group. The condo was very clean, had a beautiful view of the ocean, had it's own private hot tub on the top floor which was definitely a plus, was quiet considering location, and felt very safe. Alexandra and the staff on site were always really responsive and helpful too. The location is very central to the main part of Playa del Carmen but is quiet, which was really nice. The shared pools were really nice to hangout by, although there seemed to be quite a few rules that the condominium property had about what you could and could not use. We purchased colored towels for our stay, but were told we could only use the white ones provided. We also had sunscreen and a few personal items by the pool's edge and the staff had us remove them. Not a huge deal, just a few odd things we noticed. All in all we had a great stay though!

Perfect stay for large groups. We were 11 at the time. We will come back!

Spacious apartment and good location. Mario who is the resource person is a gentleman and very quick to solve problems.

Appartement spacieux et bien situé. Mario qui est la personne ressource est un gentleman et très rapide à résoudre les problèmes.

Summary: If you are looking for a place to comfortably sleep a large group of people in one of the best parts of Mexico, this is a great option. There are plenty of bedrooms and bathrooms. There is a ton of space; and the area is top notch. If you have anyone in your group with mobility issues, this condo will not likely work for them without some assistance. Be aware of the water restrictions and lack of toilet paper in their septic system. Overall, our stay was very good. I wish someone had written this much detail, for me, before I stayed here. Host and local Admin: The host is Alexandra who was very prompt to respond. The local administrator is Mario who is very quick to respond to any concerns required on site. We had some issues with a water leak that was addressed very quickly. Amenities: The amenities included with your wristband are access to the gym and pool. The gym is not air conditioned. The pool is not heated. It was cold in December. Hot tub also luke warm.

Very easy to find, quiet at night and a very clean pool. There were a few problems but Mario and crew handled it so fast and made it very easy to contact him. Mario was so friendly as well as the rest of the staff. I would recommend to have more dishes downstairs and not just up stairs but that’s a preference for me mostly. Great job, great stay!

The penthouse was amazing. We were within walking distance of great restaurants and amenities.  Couldn't have asked for more. Thank you for hosting us.

Can’t say thank you enough it was a beautiful place

This penthouse is huge! Our group of 15 all slept in beds comfortably. There were plenty of showers available for when we all needed to freshen up. The penthouse pool on the top balcony was amazing. Warm and perfect views. Hospitality was top notch. Thank you for a great stay!

Great communication with the host. Access and security as expected. clean and great environment we spent 4 days in. Thank you Alexandra.

A wonderful place to stay. The security is top notch, the complex has a great pool and gym, and the penthouse also has a private hot tub on the roof. It is close to 5th Avenue where all the restaurants and bars are. We plan to stay again next time we are in Playa del Carmen.

Alexandra’s place was awesome. The girls and I visited Mexico for a bachelorette weekend and this place was perfect. The location was great, the location was as described, and whenever I had a question Alexandra was quick to respond. This place is within walking distance to restaurants and local shops so a cab was not needed.

Great host, great location and great place!

The water pressure in the shower was poor, there were no paper towels anywhere, and no toiletries were provided. Other than that, the location was great and amazing large space. Would recommend to anyone else. FANTASTIC AC system.

Great Place, very convenient! If you stay, buy washed clothes to bathe with because there aren't provided! But other than that great place for a big group.

This AirBnb far exceeded our expectations! It was absolutely beautiful, and the location couldn’t be beat! Our group of 9 had a fantastic time.

My friends and I booked this penthouse to celebrate my birthday and we couldn't have found a better host or location. It's within walking distance to the beach, food, farmacias, and shopping. The penthouse was clean and is listed and described accurately. The area is quiet during the day and you can hear the nightlife at night but not to the point where you can't sleep. I wish we had access to laundry (unless we overlooked it) but I'd recommend this penthouse to anyone I know coming to the area with a large group. We had a group of 6 but it's easy to forget you aren't alone because it is so quiet. We had a wonderful time and I would love to visit again.

Location Location Location! You couldn't choose a better place that is so close to everything in Playa de Carmen. I try to state facts for these reviews to give my fellow Airbnb community and friends the real skinny. We booked this place because of the photos and all the positive reviews so we were hoping our expectations were going to be met. I will separate this review into two buckets: Pro bucket & a Con bucket: Pros: 1. You can't beat the location. You are a block away from avenida quinta and smack in the middle of everything. Bars, Restaurants, clubs, lots of shopping 2. Place is clean and nice. Very modern and beautiful view. Pictures do it justice. Couches are very comfy and many of them throughout the location 3. Gym is great. It is well equipped and up to date. 4. Community pool is decent and well kept (expect for the fact that you can't drink at the pool) 5. The place sits in a condo community with a dozen or so other units and it feels safe. The need to enter a main gate code and a unit code makes you feel safe. 6. Alexandra is very responsive and communication was quite timely. It didn't matter what time of the day or night it was. She actually purchased a larger coffee machine when we communicated our disappointment of the current coffee machine. We saw other reviews that stated that the coffee machine was a dissapoint and saw that Alexandra responded that she would consider the larger coffee machine. It was evident she did not. 7. Mario "our host" was nice. Not extremely friendly or welcoming, just was there to share the rules and the standard house rules. Not bad or good, but could be an opportunity. 8. The jacuzzi was nice and had a great view Now the Cons: 1. The aesthetics are nice and clean, but was expecting a bit more decor. It felt very sterile. I get it...you are going for modern, but throw a picture up every now again. 2. The floor plan is quite odd. It all sits on two floors and you are only allowed to use the upstairs kitchen. They have many stairs and I was quite concerned for my elderly parents and my aunt. The placement of some house utilities are placed in inconvenient places (e.g. some dishware and cups are placed in the bar area vs. the kitchen) 3. Clogged toilets. They have signs on every toilet that you shouldn't flush any paper and give you the smallest trash cans in each restroom. Some of us, out of habit, flushed a few pieces of toilet paper down the toilet. You would think that a toilet could handle that. Nope! 4. Showers that leak under the glass shower doors 5. The overly modern stove with no oven was challenging to use 6. Though the gym was great, it was lacking more AC. It was quite warm. 7. More trash cans in the bedrooms 8. Some outlets were not by the bedside 9. No back up toilet paper 10. Refrigerators were slow to work. Had to call Mario to have someone come in to look at them 11. No basic need bathroom amenities such as travel size shampoo, conditioner and body wash. This was the first airbnb that did not have these basic needs. We had to go and shop for bars of soap. 12. You have to log onto 3 different routers to make the wifi work. Quite inconvenient. Some parts of the house had spotty wifi 13. Some of the rooms had hard to find thermostats and some of us did not locate the thermostat until the last leg of our stay 14. You are not able to drink at the pool 15. Some TVs were difficult to use or not an ideal size

Great place, location was great.  Our family had a wonderful time and Mario was very responsive.  Condo felt very secure.

Stunning, spacious and secure unit that is absolutely everything you could ask for. Thank you!

Awesome location! Walking distance to everything!

This space is beautiful! Perfect for a group of friends or large family. Walking distance to restaurants , clubs, hookah, shopping, Starbucks, Covid testing everything! The host Mario will be there right away if you need anything! Truly a great find

Very spacious and comfortable for a group of 13! Unit was clean and staff was helpful and accommodating. Best part is the ocean view! Thank you for a wonderful stay!

Excellent place and service. 100% recommended. A good location,  you walk to 5th avenue which is one block away.  The PH is spacious and clean. A place to have a great time with the family.

Excelente lugar y servicio. 100% recomendado. Una buena ubicación,  caminas a la 5ta avenida que se encuentra a una cuadra.  El PH es amplio y limpio. Un lugar para pasarla bien con la familia.

Thank you, Alexandra! The service, location and condo unit was spectacular.

This place is the best I’ve ever stayed in. My entire family loved it. It was beautiful, great views, great location, very clean, walking distance from everything! We were impressed. The staff was great too. They were very helpful with anything we needed.

Great views and very clean, BUT this place lacks a lot of common things that it should have for what you pay. There is no nice big stereo as advertised. The oven didn't work. The overhang for the upstairs pool was broken so there was no shade. There were no instructions on how to get more drinking water when apparently it was available downstairs. There weren't any hand towels for the kitchen. The dish sponge was atleat a year old. The coffee maker could make about 2 cups even though this place can have 16 guests. It's just an endless list of small things like that aren't taken care of here. We were not allowed to take the beach towels to the beach. We were told towels would be supplied at the pool but that was not the case. We were told there would be a washer and dryer available and it was locked in a room that we were unaware of all week. Overall it's a nice place but it's severely lacking attention to detail.

Andrew as I explain below it seems that you did not communicate on time to me for many of your doubts. I am very sorry that you have a wrong impression. 1. Big stereo. Rules of the house do not allow parties and no loud music at night. I do not advertise that the apartment have a big stereo. 2. The electric oven, the electric control failed during your stay, I ask the technician immediately to check it and he order the spare but it took 5 days to be deliver. Nevertheless the house have 2 microwaves that are in perfect condition. I apologize for that and in order to compensate you for the inconvenience I offered you cleaning service during your stay free of charge with a cost of $2,100 but it seems that was not good enough for you. 3. Drinking water. There are at least 3 convenient stores just 3 minutes away walking distance. As courtesy for welcome our guest I include a 20 liters jug of purified water, but the refill or to buy individual bottles is a choice of every guest. 4. The overhang is more a decorative piece, as explain is not provide shade to the pool as any pool in the beach or the exterior, people like to receive sun. There are other properties that have inside pools but not in Cancun or playa. Nevertheless we have a big umbrella at the terrace that works perfectly and it can be accommodate to give shade to the sofas, the lounges or the sun bed sadly is not big enough to cover a pool. 5. Towels for the kitchen. There is a draw in kitchen that have at least 8 cloth towels to be use for only the kitchen. If you have ask me during your stay I could easy answer you asap. 6. Coffee maker. We have a coffee maker for 12 cups, we have never a complain about it. But I will buy a large one. Thank you for the advice. 7. At the floor level where the main pool is, they provide you towels for the use of the pool and the beach. Again if you have asked me I would give you an immediately solution. 8. The laundry room, also I did not that was lock but if you wrote to me during your stay I would able to let you know where all the door keys were. So that you can use the washer and dryer. I RECOMMEND YOU TO WORK ON YOUR COMMUNICATIONS SKILLS.

Everything is excellent! The spaces are much larger than what you see in the photos, the location is excellent. Everything is beautiful, I would definitely come back!

Todo excelente! Los espacios son mucho más grandes de lo que se ven en las fotos, la ubicación es excelente. Todo precioso, sin duda alguna volvería!

If you are spending some time at home in a group this place is amazing and also near to 5th av & clubbing scene. However bringing guest will be very difficult. Everything else is awesome, the view, the service & so on. Alexandra also is really nice and mario who was local took care of everything we needed

Absolutely gorg! So huge and spacious.  Beautiful view.  Amazing to have two patios- one with sun and one with shade.  We had an amazing time!

Can’t say enough about the place. The location is absolutely perfect for one thing! Right in the heart of where you want to be. 5 minute walk to the beach, easily walk to all the great restaurants and bars you could possibly want. The private pool is a nice touch as well. Overall, great clean place with plenty of beds and rooms, great location, and Host (and Mario on-site) respond quickly with any needs.

The apartment is great. The rooftop terrace and pool are awesome. Location couldn’t be any better, central location but sounds of nightlife didn’t bother us at all. Only downside is that there is no dishwasher. Overall a great stay and I would happily recommend staying here

Great experience. Great condo and great location.

Mario was great anything we needed he was there. Private parking was a plus. Only a couple of issues but Mario took care of it quickly.  Beautiful view of the ocean very quiet and close to everything.

Apartment was as advertised. Great location in downtown Playa del Carmen. Noise was not an issue however.  Place was clean and comfortable. Would highly recommend.

This house was absolutely amazing! So much space making it great for large groups. The house was immaculate and the location and views amazing. We had one issue arise and Mario and Alexandra were on top of it immediately! I would definitely rebook this location

had a great time in Playa. location was amazing. walking distance to everything!

This place was beautiful. The pictures don’t do it justice it looks even more beautiful in person! Mario, who is the administrator was very great with communication if you need anything! It is close to all the restaurants and bars and lounges! Covid testing is literally 2 minutes away and very speedy test results! Only issue was with the security on the first night, he came and said you have to be very quiet after 10 pm but once we had a conversation through google translate we came to an understanding! All my friends enjoyed the place! Absolutely lovely! If I come back to Playa I will definitely give this place another stay!

What a wonderful place! Everything was perfect and the location is ideal - you are so close to restaurants and everything else. Can’t recommend this place highly enough.

8BR Luxury Penthouse