Welcome to Villa Aqua, your private luxury retreat in Playa del Carmen! This 5-bedroom villa includes chef, butler, housekeeping, and concierge—just like your own resort. Located in Playacar, a gated community near the beach and 5th Avenue, the villa features a private pool, gym, squash court, BBQ, SONOS/Bose sound, and more. Rates are based on 3BR/6 guests. Extra guests: $100 USD/person/night. Complimentary airport transfer for 4+ night stays. Relax. Reconnect. Indulge. Mexico Luxe Stays The space From touchdown to takeoff, you’ll be well taken care of at this fully-staffed Beverly Hills-style home in Playa del Carmen. Start your morning with a squash match, a workout, or a stroll along Playacar Beach. In the afternoon, snap a few photos at the Mayan Ruins of Tulum before heading home for an alfresco dinner. After, grab a drink at the fully-stocked honor bar and relax by the moonlit pool. Guest access Even if you rent less bedrooms*, the rest of the villa is for your own private use, including the pool, gym, squash court, jacuzzi, basketball hoop, wood fired oven, grill, etc... *Unpaid bedrooms will remain locked during your stay. Other things to note Please read our rules and policies before booking. Only registered guests are allowed; no additional visitors are accepted. The person who made the reservation must be present at check-in, and all guests are required to show a valid ID upon arrival. Thank you for your preference!

## The Space

Welcome to Villa Aqua, your private luxury retreat in Playa del Carmen. This five-bedroom villa offers a full staff including a chef, butler, housekeeping, and concierge services, providing an experience similar to a high-end resort.

Located within Playacar, a gated community near the beach and 5th Avenue, the villa boasts a private pool, gym, squash court, barbecue area, and SONOS/Bose sound system.

Rates are based on three bedrooms accommodating six guests. Additional guests are charged $100 USD per person per night. Complimentary airport transfers are provided for stays of four nights or longer.

From arrival to departure, you will enjoy attentive service in this Beverly Hills-style home. Begin your day with a squash game, workout, or a walk along Playacar Beach. Spend your afternoon visiting the Mayan Ruins of Tulum, then return for an outdoor dinner. Later, unwind with a drink from the fully stocked honor bar and relax by the pool under the moonlight.

## Guest Access

Even if you book fewer bedrooms, the entire villa remains exclusively yours, including access to:

- Private pool  
- Gym  
- Squash court  
- Jacuzzi  
- Basketball hoop  
- Wood-fired oven  
- Grill  

Note that any bedrooms not paid for will remain locked during your stay.

## Location

Villa Aqua is situated in Playacar, a secure gated community close to the beach and the vibrant 5th Avenue in Playa del Carmen.

## Amenities

- Private pool  
- Gym  
- Squash court  
- Jacuzzi  
- Basketball hoop  
- Wood-fired oven  
- Barbecue grill  
- SONOS/Bose sound system  
- Fully stocked honor bar  
- Full staff: chef, butler, housekeeping, concierge  

## Policies

Please review the house rules and policies before booking. Only registered guests are permitted on the property; visitors are not allowed.

The individual who made the reservation must be present at check-in. All guests are required to present valid identification upon arrival.

Thank you for choosing Villa Aqua.

Mexico Luxe Stays

Bedrooms

Bathrooms

Maximum Occupancy

6BR villa in Playa del Carmen

Fully-Staffed: Pool, Gym, Squash & Beach Nearby - Villas for Rent in Playa del Carmen, Quintana Roo, Mexico

amazing location. super friendly and helpful stuff and a incredible villa.

Thank you so much for such nice comments and for your preference Michael ! We have really enjoyed hosting you and your friends.

By far one of the best Airbnbs I have stayed at. Really and truly an incredible experience from start to finish. The property itself is a piece of art (the pictures do not do it justice), the communication and concierge went above and beyond to make our stay feel special and put us at ease. We have to give a special shoutout to Eduardo and Vica for making everything so seamless throughout our stay. Would 100% recommend and would 100% return. Thank you for making it such a delightful trip.

Dear Owen, thank you for your prefference and for such kind review ! You were such a wonderful group to host and will be delighted to welcome you back ;)

Excellent stay! The staff was truly 5 stars from morning til night. They could not have been more friendly or more helpful. We hope to come visit again soon!

BOOK THIS PLACE YOU WILL LOVE IT! We have only wonderful things to say about Villa Aqua and the entire experience. From the home to the amenities to the incredible staff  - Vica, Bernardo, Eduardo made this an experience of a lifetime. Only caveat is you will not want to leave!

Your words truly touched us. Knowing that Villa Aqua became part of such a special experience means everything to our team. Creating moments like these is why we do what we do, and we would love to welcome you back whenever your heart calls you here again. 🌿✨

We had an amazing stay here! Luisa was fantastic with communication! We spent a full week at the house with our family and couldn’t have been happier. The home was clean, comfortable, and very welcoming. The amenities were fantastic and really enhanced our experience. Everything went smoothly, and we truly enjoyed every part of our stay. (If there is one thing I can point out it’s that the stairs between floors can be a little difficult for small children)We’re very grateful and would absolutely recommend this place to anyone visiting the area!

Dear , thanks so much for your kind review! We will love to welcome you back in a near future ;)

Our stay at Villa Aqua was absolutely perfect! The villa is stunning, spotless, and every detail was beautifully arranged. The team made us feel completely at home — Luisa and Vica were so kind and attentive, Chef Bernardo’s meals were unforgettable, and Jorge went above and beyond to take care of us every day. We celebrated a birthday here and couldn’t have asked for a better experience. Thank you for making it so special — we’re already dreaming of coming back!

We are so thankful for choosing Villa Aqua for your bday celebrations and for such a lovely review Fabiana! We are looking forward to welcome you all back! Warmest Regards! Villa Aqua Team

The villa is exceptional. The services offered by all the house staff made this stay a memorable moment. The chef was very careful to prepare meals worthy of a palace. Vica the housekeeper fulfilled our every wish. Special mention for Edouardo the bartender who concocted delicious cocktails for us. Thank you to Luisa for the impeccable service and recommendations.

La villa est exceptionnelle. les services proposés par tous le personnel de maison ont fait de ce séjour un moment mémorable. le chef était au petit soin pour nous préparer des repas digne de palace. Vica la gouvernante a comblé le moindre de nos souhaits. mention spéciale pour Edouardo le barman qui nous a concocté de délicieux cocktails. merci a Luisa pour le service impeccable et les recommandations.

David, thank you so much for your kind comments! We’re delighted to hear that you enjoyed the Villa Aqua experience. We already miss you guys!

While our stay was thoroughly enjoyable, there are a few areas where minor improvements could enhance the overall guest experience. Due to the age of certain parts of the property, the addition of a dehumidifier would greatly improve air quality, particularly in areas where a damp odor was noticeable—an issue common in older or less-ventilated homes. It would also be helpful to have a QR code for easier access coordination. We experienced a brief delay at the security gate while our taxi waited; however, access was granted within 10 minutes once identification documents were submitted. Although a designated taxi service was provided for the property, the driver was generally unavailable during our stay, so we opted to use a local transportation app to accommodate our group of four. Despite these minor issues, all staff members were exceptionally professional, courteous, and helpful. This is clearly a well-managed property that delivers top-tier service and hospitality.

Dear Shireda, Thank you for taking the time to share your feedback about your recent stay with us. We’re delighted to hear that you enjoyed your time here, and we truly appreciate your suggestions for improvement. Regarding the air quality concern, we apologize for any inconvenience caused. Could you kindly let us know which bedroom or area you noticed the damp odor? This will help us address the issue promptly, whether by placing a dehumidifier or improving ventilation in that specific space. As for the access coordination, we understand how delays at the gate can be frustrating. For security reasons, QR codes are not provided to taxi drivers or distributed randomly. However, we do offer bracelets for faster access, and we encourage guests to use our suggested private transportation or rental car services, as these options allow us to provide QR codes for seamless entry. We’ll certainly review our communication about these options to ensure future guests are aware of the alternatives. Your feedback is invaluable to us, and we hope to welcome you back for an even smoother and more enjoyable experience. Warm regards, [Your Name] [Your Position] [Resort Name] --- **Key Notes:** 1. **Tone:** Polite, appreciative, and solution-oriented. 2. **Clarifications:** Explained the QR code policy tactfully while offering alternatives. 3. **Action Request:** Asked for specifics about the odor to address it effectively. 4. **Future Improvement:** Hinted at better communication about transportation options. Adjust names/titles as needed!

Thanks for the nice review Danilo! We look forward to welcome you and your beautiful family back soon !

We had the most amazing time ever! The villa is absolutely gorgeous, perfectly clean, private, and stunningly designed. Best of all is the service and staff. Luisa the concierge went out of her way to schedule everything for us and make sure our stay was exceptional. Bernardo the chef is a truly skilled chef, from delicious breakfasts and lunches to the amazing upscale dinner, we were so pleased. Eduardo the butler provided the most dedicated service in whatever we requested. In general, the entire team was exceptionally dedicated and focused on providing us with the ultimate vacation. I would highly recommend staying in this villa if you are looking for a tranquil luxurious experience in Playa Del Carmen. We hope to come again soon!

Dear David, thanks for such nice review. I am glad you enjoyed your stay in our slice of Paradise! We really hope to welcome you back soon!

The home is beautiful, the staff is outstanding and the location is very convenient. We had the most amazing stay there and hope to come back again for a reunion trip!

The house is very beautiful! Everything exceeded our expectations, the staff was very helpful and always happy to help out. The food was amazing, we tried everything, from oven pizzas, to seafood and even asian food. the pool and the hot tub where the best places to relax. Definitely one of the best houses I've stayed in the area.

Muchísimas gracias por tus  comentarios Armando! Fue un placer tenerlos en Villa Aqua y esperamos repitan muy pronto! Buen viaje de regreso a casa!

What an absolute wonderful experience and house.  This place was everything and more than was expected.  The grounds are beautiful, the house is well maintained, and really felt like home during our stay.  The staff was more than perfect, they provided such a high level of service with the feel of family.  I cannot say enough great things about our time at the house and with the staff, it was truly a wonderful and relaxing time.

Dear Anthony, Thanks for such a nice review! We are very happy to hear you enjoyed the villa and service! Look forward to welcome you again in a near future!

No words can describe my experience. Upon arrival great by Luisa and the staff , with welcome drinks and welcome lunch. From the drink , food and housekeeping upkeep , we felt like we were at our own 5 star hotel. throughout the stay Luisa was responsive no matter the time. One of the rooms air conditioner went out the first night and immediately was replaced early in the morning with a brand new unit. The pictures do not do this place Justice. My group and I had a beautiful time and will definitely be back.

Awww what a nice review Danielle! Thanks very much for the comments. Please be aware that we have refunded the $100 usd you paid to the driver. If you come back in the future, please do not pay anything to our providers or out of the final bill as we cannot be responsible for that. As you were not aware of it, we are paying for this as driver thought it was a tip hehe

Amazing house !!! It was a very nice house and spacious ! Luisa was super helpful coordinating everything for our weekend and all the staff was amazing. Highly recommend staying here with friends or family ! We had a great stay and everything was lovely.

Dear Julia, thanks very much for the kind review! We really appreciate your comments and will love to welcome you back in a near future! Hope you all arrived home safely! Warmest Regards! Villa Aqua Team

Our stay at Aqua Villa was truly wonderful. The villa was like our own mini hotel and we were the staff’s only guests so everything was about us! From a magical cenotè tour to our in-villa spa day, our girls trip was fantastic and this trip has changed the way we will all vacation from now on.  We loved the neighborhood and that we were only a short walk to shops and restaurants if needed. Thank you again for making our trip so memorable!

It was a pleasure to assist and have you at Villa Aqua girls! You were a vibrant and amazing group to host and we will love to welcome you back in a near future! We already miss you!

I’ve visited this home TWICE… back to back birthdays and I’d do it again. Whenever I want to come relax or celebrate life’s occasions and I want to do it in Mexico this is my go-to spot. Louisa is GOD SENT. It feels like home away from home. Anything you need, anything you want or may have forgotten Louisa and her crew will get it or make it happen. At this point Louisa is family. Thank you guys again for such amazing hospitality while enjoying my birthday…. AGAIN !

Dear Blair, it is always a pleasure to welcome you, specially to celebrate your life! Thanks for choosing Villa Aqua! We look forward to your next bday or why not… maybe before that? Come back soon! 😉

This vacation exceeded our expectations ten-fold. The home, pool and grounds we pristine, current and very comfortable. Every room was set up for comfort and the outdoors. We were completely spoiled by the staff at every turn. I have literally never seen anything like it. You must experience this amazing place and it’s team!

What a nice review Sarah! Thanks very much! It was such a pleasure to assist you and your friends! We are so happy that you enjoyed it. Look forward to welcome you back very soon!

Absolutely outstanding! The best airbnb we've ever stayed in and perfect for family/friends reunion. The food was phenomenal (we had a special all vegetarian birthday dinner in garden, and also a grill night near the pool for dinners alongside the breakfasts), the rooms and home's beauty is even more than the photos, and we loved the location as well. And the wildest thing is that the team was as good if not better than the absolutely stunning surroundings. We felt completely spoiled + relaxed. Our 1 and 3 year old, up to our nearly ~70 year old grandparents, plus 20s/30s crowd all loved it.

First of all the pictures don’t serve any justice for this property. Second, Luisa is God sent. She loves what she does and that’s from the bottom of her heart. She goes above and beyond to make you happy and enjoy your stay…. Anything we asked she was right there getting it. One night we went out and my friend twisted her ankle. Luisa was already heading home for the night, called the driver to get her picked up as she turned around to help my friend once she arrived back to the house. Fixing her some food, propping her legs and getting meds with ice to keep her comfortable. Things she didn’t have to do. Our bartender Luis was AMAZING because what’s a party without the drinks flowing lol so he did his job from the moment we arrived. To the point where when I got back home I still wanted a margarita with a extra shot on the side at 11am lol. Our chef was amazing as well. Breakfast lunch and dinner. We allowed him to be creative some nights. Overall the ENTIRE STAY was ABSOLUTELY amazing. I wish I could take the entire staff with me on every vacation. Thank you guys for making my birthday memorable.

Absolutely amazing. Louisa/Barbara/Edwardo/Bernardo and all the staff were great to deal with. They arranged our pick up and drop off, did all the cooking/cleaning and wait staffing. It was basically like being at a private all-inclusive hotel. We didn't even want to leave the house very much because of how amazing it was! Would without a doubt stay here again or recommend it to anyone looking for a group booking. 5 out of 5 stars!

Fantastic house, fantastic service, fantastic location! Thank you to the host and their wonderful team for creating a memorable trip for me and my friends.

I’ve been waiting since the day we check in to leave this review because I’ve never experienced such an INCREDIBLE stay as this. If you are thinking of booking a stay at Villa Aqua, stop thinking and DO IT IMMEDIATELY. I booked a stay here for my 40th birthday getaway celebration with close friends and family and there are absolutely no words for how wonderful our experience was. This trip was absolutely a splurge and it was worth every single penny! I would do it again in a heartbeat. The Villa and property was BREATHTAKING. So luxurious and comfortable. We had 12 adults and one child in our group and we all had plenty of space and felt like royalty. The pool was so big and the perfect temperature. The grounds were maintained impeccably and were such a joy to wake up to everyday. But the true JEWEL of our stay was Luisa and the rest of the Villa Aqua staff. They really went way above and beyond to ensure every single moment of our time there was comfortable and magical. Chef Bernardo and Olga prepared the most delicious and beautiful meals for us, and made sure to make special vegan meals for my wife. We paid extra to have them stay for dinner service every night so we got 3 amazing meals every day. Eduardo was an absolute joy and made sure we always had the tastiest refreshments. He was so warm and kind and was ALWAYS smiling from ear to ear. Mary kept the Villa spotless and beautiful. We never needed for anything in the rooms or common areas. Now we get to  Luisa. I get a little emotional writing this because she is THE GREATEST OF ALL TIME. She deserves several raises because she was beyond incredible. From the moment we booked to the moment we left the Villa at checkout she took SUCH good care of us. She was VERY communicative from the moment we reserved the Villa. She coordinated all of our transpiration to and from the airport, which was not easy because we were all coming from different states at different times and even over different days and needed multiple cars. She handled it. She handled reservations at a local restaurant one night and made sure we had a driver to take us there and bring us back. One of my guests had a severe allergic reaction one night and Luisa immediately called a doctor at 5:00 am to come to the Villa to take care of her, AND Luisa came to make sure we were ok as well. Another of my guests ran out of diapers for their baby and Luisa went and bought diapers and brought them back to the Villa after 10:00 at night for her. She coordinated all of our COVID tests to have someone come administer them to us at the Villa. She even coordinated my airport transfer for days after we left for Villa to go and stay at a different resort for a few days. She made sure to extend her service even beyond our stay there. And all of this was ON TOP of her incredible service daily during the stay. When i tell you Luisa is an actual unicorn on Earth. She needs to be protected at all costs. I hope Villa Aqua knows how special she is and that she makes the Villa experience so magical. This was the best vacation I’ve ever had in my life and it will be the standard for which I compare all others from here on out. If you want a LUXURY vacation experience where you feel so well taken care of and can relax and just enjoy paradise BOOK VILLA AQUA IMMEDIATELY.

OMG Shavonda, how nice and rewarding is to read such and amazing and kind review! Thanks so much for taking the time! It was our pleasure to welcome you and am so glad to hear that everything and EVERYONE exceeded your expectations! We are missing you guys already! On behalf of Luisa, Chef Bernardo, Olga, Eduardo, Mary Thanks for being such a nice group to attend! Please come back soon!  Blessings!

The staff and house are amazing. The location is safe and close to everything. We had 6 young adults (ages 20-16) and 2 adults. The kids had plenty to do with all of the activities offered at the house. The beach is about an easy 15 min walk. The staff was beyond wonderful and so helpful. We will stay there again.

So glad you enjoyed your stay Laura! We miss you already and look forward to welcome you back very soon! Thanks again!

Villa Aqua was absolutely INCREDIBLE!!! The property was beautiful and the staff was amazing. I would highly recommend to anyone !!

My guests and I really enjoyed the house.  When we first got to the house we were greeted with a warm welcoming from an amazing staff with nice and refreshing margaritas.  Ana was so attentive to our needs and went above and beyond expectations.  She really made sure we had no worries during our stay.  The chef was amazing and made sure all meals were prepared and cooked to perfection daily.  The cleaning staff made sure our rooms were also cleaned daily.  The bartender Eduardo was nice and friendly and made us some amazing and delicious cocktails. Thank you so much for our wonderful experience.

Our stay at Villa Aqua was awesome! The house and the staff were amazing. The villa is as advertised, and the pictures in the listing accurately capture the condition of the property. If it is not clear from the listing, the villa is fully staffed until about 4 pm each day, but you can request extra time for the chef and bartender. Our concierge, Ana, made the stay easy and stress free. The food was great, and the chef worked with our menu selections to make our meals as requested. We did go out to eat dinner for two nights of our stay, but honestly, the food at the villa was better than our restaurant selections. We made full use of the gym, pool, and spa services. All fully met expectations. We had a truly remarkable vacation. I would not hesitate to book this Villa again.

One of the best experiences ever!! I do not even know where to begin, so I’ll start by saying THANK YOU!!! Villa aqua as an Airbnb and the supporting staff made this trip absolutely perfect! The Airbnb is beautiful. Open concept, exceptionally clean, everything you’d want and more. We enjoyed the basketball court, the gym, the ping-pong table, the pool, the hot tub... and the bartender!! Eduardo made the most amazing drinks! How wonderful was it to have our own bartender make drinks and bring them out to the pool, and even up to our bedrooms if we were not in the common space! Ana went above expectations in being the host. She helped me pull off a surprise 45th birthday... menu, decorations, cake, you name it she did it. She was very easy to communicate with, and available whenever I needed her for whatever request or question I had. Our family had the most wonderful time This was the first time the entire family was together. Villa aqua and the site staff definitely captured this moment in time for us, and we now have great memories to always reflect back on. Thank you so very much from the bottom of my heart!

Great service Amazing cocktails We really had a good time

Si glad to hear you enjoyed your stay Hannes!  Come back soon! 🤗

Best Airbnb I ever stayed at. Our host anna was amazing and was available for any questions or needs that my group wanted. The villa was sooo big it was like a mega mansion. Our chef was the best. Food was amazing. Louis one of the staff also helped us with anything we needs. I would recommend this place if u want to be treated like a billionaire. I will rent this villa every time i come to mexico

Overall we really enjoyed our time at Villa Aqua.  It is a house that you really don't need to leave from while on vacation.  The staff is very accommodating and they did work hard and wanted to make our stay as great as possible.

6BR Villa