House - 240 m² • 6 Rooms - 8 beds 16 People • 3 Private Jacuzzis at room temperature (2 for 2 people, 1 for 5 people) • 2 Private pools with waterfall • High-Speed Fiber Optic Internet • Parking for 3 Cars • Spacious Palapa. • Fully Equipped Kitchens • Washer & Dryer • 4.5 Bathrooms • 10 Minutes from the Beach by Auto • Air Conditioning • Daily Cleaning Service • Gardener and Pool Maintenance included daily • Alarm The space YAXNA VILLA | Luxury Villa in Tulum ➡ Located in the La Veleta neighborhood, one of the most popular areas for tourists ➡ A few steps from Kukulkán Avenue, one of only two avenues that lead directly to the beach ➡ Very lively area, with bars, restaurants, boutiques, scooter and ATV rentals, bakeries, cafes and shops within walking distance ➡ Fully paved and safe road access — something unusual in Tulum → 10 minutes from the beach → 2 minutes from downtown → 2 pools with waterfalls → 2 Jacuzzis for 2 people → 1 Jacuzzi for 5 people → Daily maid service → Daily pool cleaning and garden maintenance service → Air conditioning in all rooms High-Speed → Wi-Fi → Premium concierge service (see details below) THE SPACE CAPACITY: 16 GUESTS 6 ROOMS -> Room 1: King bed + Queen bed – ceiling fan, safe, A/C, private bathroom, dressing room -> Room 2: King bed + Queen bed – ceiling fan, safe, A/C, private bathroom, dressing room -> Room 3: King size bed – ceiling fan, safe, A/C, private bathroom, dressing room -> Room 4: Queen bed – ceiling fan, safe, A/C -> Room 5: Queen bed – ceiling fan, safe, A/C -> Room 6: Queen bed – ceiling fan, safe, A/C GARDEN AND OUTDOOR SPACES -> Two large pools with waterfalls -> A jacuzzi for 5 people -> Lounge area OPEN CONCEPT KITCHEN + DINING ROOM -> Fully equipped kitchen -> Dining area ADDITIONAL AMENITIES -> Full air conditioning -> High-speed internet -> Outdoor security cameras -> Personalized welcome from our staff GUEST ACCESS Guests have private access to: -> The pools -> The garden -> All outdoor areas Concierge service is included. PREMIUM CONCIERGE SERVICE Services available at an additional cost Transportation -> Private airport transfers -> Private driver -> ATV, scooter and bicycle rental -> Yacht and catamaran rides Experiences -> Private chef -> Private bartender -> Mezcal and tequila tastings -> Massages in the villa -> Private tours -> Diving and snorkeling -> Special decorations upon request Reservations -> High-end restaurants (Rosanegra, Chambao, Ilios…) -> Exclusive beach clubs (Taboo, Tantra, Bagatelle...) ADDITIONAL DETAILS -> Electricity is included in stays of less than 28 nights -> For stays of 28 nights or more: charge of 6 MXN per kW -> A security deposit may be required depending on the length of the stay Guest access The whole villa is internally private for guests. Other things to note - We are not responsible for issues related to city electricity or cyclones/hurricanes (such as voltage drops, voltage increases or power outages). - Internet issues related to fiber optic provider or cyclones/hurricanes are also out of our control. - Noise regulations in Tulum apply after 10:00 p.m., and we kindly ask our guests to comply with local regulations. - It is strictly forbidden to smoke inside the villa. Guests can smoke on the outdoor terraces or in the garden. - In the event of a storm, cyclone or hurricane, the evacuation of the guests is their responsibility and will be their responsibility. - Any theft that occurs at the villa due to doors, sliding glass doors, or uninsured windows will be the responsibility of the guest.

## The Space

Yaxna Villa is a luxury property located in Tulum's La Veleta neighborhood, a favored area among visitors. The villa offers a total of 240 square meters with six rooms and accommodates up to 16 guests comfortably.

### Bedrooms and Capacity

- Room 1: King bed and Queen bed, ceiling fan, safe, air conditioning, private bathroom, dressing room  
- Room 2: King bed and Queen bed, ceiling fan, safe, air conditioning, private bathroom, dressing room  
- Room 3: King bed, ceiling fan, safe, air conditioning, private bathroom, dressing room  
- Room 4: Queen bed, ceiling fan, safe, air conditioning  
- Room 5: Queen bed, ceiling fan, safe, air conditioning  
- Room 6: Queen bed, ceiling fan, safe, air conditioning  

### Bathrooms

- 4.5 bathrooms available throughout the villa

### Living and Outdoor Areas

- Two spacious private pools with waterfalls  
- Three private jacuzzis at room temperature: two jacuzzis for two people each and one jacuzzi for five people  
- Large palapa lounge area  
- Garden with outdoor seating  
- Open-concept fully equipped kitchen and dining area  

### Additional Features

- Air conditioning in all rooms  
- High-speed fiber optic internet  
- Washer and dryer  
- Parking space for three cars  
- Alarm system  
- Daily cleaning service  
- Daily gardener and pool maintenance  

## Location

- Situated in La Veleta, one of Tulum’s most popular neighborhoods  
- Just steps from Kukulkán Avenue, one of only two avenues leading directly to the beach  
- Vibrant surroundings with bars, restaurants, boutiques, bakeries, cafes, scooter and ATV rentals, and shops within walking distance  
- Fully paved and secure road access, which is uncommon in Tulum  
- Approximately 10 minutes by car to the beach  
- Only 2 minutes from downtown Tulum  

## Guest Access

Guests have exclusive access to:

- Both private pools  
- The garden and all outdoor spaces  
- The entire villa interior  

## Premium Concierge Service (Available at Additional Cost)

### Transportation

- Private airport transfers  
- Private driver services  
- ATV, scooter, and bicycle rentals  
- Yacht and catamaran excursions  

### Experiences

- Private chef and bartender  
- Mezcal and tequila tastings  
- In-villa massages  
- Private tours including diving and snorkeling  
- Special event decorations upon request  

### Reservations

- Bookings at upscale restaurants such as Rosanegra, Chambao, and Ilios  
- Access to exclusive beach clubs including Taboo, Tantra, and Bagatelle  

## Additional Details

- Electricity is included for stays shorter than 28 nights  
- For stays of 28 nights or longer, electricity is charged at 6 MXN per kW  
- A security deposit may be required depending on the length of stay  

## Important Notes

- The villa is fully private for guests during their stay  
- The property is not responsible for power issues caused by city electricity problems or weather events such as cyclones or hurricanes  
- Internet disruptions related to the fiber optic provider or severe weather are beyond the villa’s control  
- Local noise regulations must be observed after 10:00 p.m.  
- Smoking is prohibited inside the villa; guests may smoke only on outdoor terraces or in the garden  
- In case of storms or hurricanes, guest evacuation is the responsibility of the guests themselves  
- Guests are responsible for any theft resulting from unsecured doors, sliding glass doors, or windows that are not insured

Emily

Bedrooms

Bathrooms

Maximum Occupancy

6BR luxury villa in Tulum

16 Guests | Chef, Driver, 2 Pools, 3 Spa - Houses for Rent in Tulum, Quintana Roo, Mexico

Our extended family stayed here with 8 adults, three toddlers, and an infant. It was amazing!! The house is beautiful and had plenty of space for everyone. The location is great. There were so many great restaurants within walking distance but still pretty quiet at night. We tried very hard to find a toddler-safe house that was big enough for all of us. While this place was by no means totally child-proof, it was easy enough to keep everyone safe. The house was gorgeous and spotless. There was daily house and pool cleaning, and a big water cooler with lots of refills available (a lifesaver!). The AC worked really well and the beds were very comfortable. Emily was so responsive and helpful. Definitely would stay here again!

Our stay was great! Jean Emmanuel and Emy were great hosts, always very responsive. The house was just as pictured. We loved hanging out on the roof deck!

The location of the house was okay. There was a big portion of an area that was under construction so we could not access that road. The house was clean when we got there and did get cleaned up every day even while we were gone but all of us from our group was ended up with a rash on our backs/stomachs. Not sure what it was but I think it was the bedding sheets. Started the very first night we slept there. In one of the rooms we found a small towel with some white stuff on it that looked like semen which was very wierd. One of the mini splits on the second floor bedroom stopped working two nights prior check out and it was not fixed so who ever was sleeping in that room had to go share a room with someone else due to room being too hot. The restroom on one of the master bedrooms was no privacy at all. It has la curtain but it does not cover all of the window so you can still see through the outside while using toilet or showering. The floor is very slippery when you’re wet.

Thank you for your feedback. We’re always open to constructive comments, but in this case, several of your claims are not only inaccurate but also reflect a surprising level of bad faith. For future guests reading this, we’d like to respond point by point, with full transparency. ⸻ 1. Location of the villa: Our villa is located in the most sought-after neighborhood of Tulum, just steps from Avenida Kukulkan (direct access to the beach), surrounded by restaurants, bakeries, shops, and bike or ATV rentals. Calling the location “decent” clearly shows a lack of knowledge about Tulum. This is, in fact, a prime location, chosen specifically by guests for its convenience and proximity to everything. ⸻ 2. Roadwork access claim: You mentioned construction work that made it difficult to access the villa — this is completely false. There was never any roadwork on the street where the villa is located. You are likely referring to a municipal repair on a parallel street (Calle 7), which had no impact whatsoever on accessing the property. The villa is easily reachable through multiple roads, including some that lead directly to the beach. If there happens to be occasional maintenance in the neighborhood — which is large — it is clearly not the responsibility of the host, and certainly does not justify such an exaggerated claim. This comment is both inaccurate and misleading. ⸻ 3. Cleanliness & towel accusation: We follow extremely strict procedures with every guest check-out. 	•	All towels are counted room by room. 	•	All linen is removed entirely from the villa and taken to a certified external laundry service. 	•	The house is cleaned with no linens or towels inside. 	•	Once the fresh linen is returned, it is carefully placed by our team, along with toiletries and amenities. 	•	A staff member then performs a full quality check before any guest arrives. 	•	Finally, at check-in, we conduct a full room-by-room walkthrough with the guest, which was done with you. It is therefore absolutely impossible that a towel was forgotten, especially in the condition you describe. And let’s be honest — if you had really found a towel with a “suspicious substance,” we trust you would have informed us immediately, not days after your departure in a public review. You said nothing to our team on-site, sent no message, and even thanked us for the stay at check-out. This claim is completely false, disrespectful, and sensationalist — and we say this openly, to reassure our future guests who know we uphold the highest hygiene standards. ⸻ 4. Skin reaction allegation: This is the first time we hear anything about skin irritation. Our linens are handled by a professional laundry service used by many of Tulum’s top hotels, with eco-certified, hypoallergenic products. You also had a daily staff presence at the villa (housekeeper, gardener, pool technician) — and no one was ever told of this issue. We must also ask: If you truly believed the linens were causing a reaction, why did you not request a change immediately? We would have responded on the spot. Instead, you supposedly continued sleeping in the same sheets for several nights? That simply doesn’t make sense. The fact that this was never brought up until long after your departure makes the claim extremely questionable and unfounded. ⸻ 5. Air conditioning issue: You stated that an upstairs A/C unit stopped working “two days before departure.” In fact, we were informed via message at exactly 8:31 PM the night before you left. Within 10 minutes, a member of our staff was on site to check the unit. The issue was a code F3 error, meaning the internal control board needed to be replaced — a task that can only be performed by the external HVAC company. At that hour, it was unfortunately too late to schedule a repair. Had we been informed earlier in the day — or as you claimed, two days before — the issue would have been resolved the same day. We received no prior report before this late-night message. ⸻ 6. Bathroom privacy: The bathroom in question features a custom-made privacy curtain, made of a technical fabric that allows you to see out without being seen from the outside. Your privacy is fully ensured. It is impossible for anyone to see inside when the curtain is in place. This concern is simply unfounded. ⸻ 7. Slippery floors: The villa features polished concrete flooring, a premium material commonly used in modern homes in Tulum and around the world. Like any surface — including tile — it can be slippery when wet. This is true in any home, and we provide mats in key areas for added safety. This is not a villa-specific issue but a matter of basic caution, applicable everywhere. ⸻ Conclusion: We are fully committed to providing a high-quality experience, with a dedicated daily staff, a highly responsive concierge team, and clear protocols for cleanliness and maintenance. What we cannot accept is a public review filled with inconsistencies, late accusations, and clear exaggerations, especially when no issues were reported during the stay, and you expressed satisfaction at check-out. To our future guests: rest assured that we take every detail seriously, and that your comfort, safety, and satisfaction are — and will always remain — our top priority. Thank you for your trust, and we look forward to welcoming you to Tulum.

Villa YaxNa Tulum is an absolute gem! The two pools are absolutely gorgeous – we spent so much time relaxing and enjoying the beautiful surroundings. The villa’s location is just perfect. We loved being able to walk to amazing restaurants and charming little bars with that authentic Tulum vibe. The neighborhood is fantastic – lively yet peaceful – and so close to the beach. It was simply ideal! A big thank you for the wonderful dinner with the private chef – it was such a treat. And the tequila tasting at the bar was a truly memorable experience! We learned so much while having an incredible time with friends. The team was flawless as always, paying attention to every detail to make our stay exceptional. This was our second visit, and we loved it even more. One thing is certain: we’ll be back in a few months! Thank you for everything!

We had an absolutely perfect stay at this villa for a bachelorette party with friends! The villa was beautiful, located in an ideal area and close to the beach, making it easy to get there and enjoy the sun. The neighborhood was amazing! Just a short walk away, we had access to restaurants, small bars, and shops it was so convenient and enjoyable. A huge thank you to the staff, who were wonderful throughout our stay, always attentive and helpful. And a big thanks to the chef for the beautiful floating platters in the pool such an incredible and delightful experience. The glass pool near the bar is magical! We made so many great memories, thank you again. We will definitely be back!

The villa is amazing and in a great area. My family and I enjoyed staying here.

Jean and Emmy were great! They were very helpful and kind! The internet was down for one day and Jean was very proactive in resolving the issue! They had a cleaning lady come every day who was very sweet as well! We had no problems with the Airbnb, plus we were close to everything! We even were in walking distance of some cute bars / stores as well. Emmy arranged most of all of our transportation  plus sent me several places to check out! Can’t wait to checkout their other properties!

From the moment I booked this place Jean and Emy were incredibly responsive and very flexible to my party. They even provided us extra beds in certain rooms so we could all sleep comfortably. It’s important to be mindful that this is Tulum and it was built in the jungle area so there are sometimes a few bugs outside, especially if you leave the door open and there are slight power outages, but it was never to the point where it disrupted our stay. The location of the place is great. It’s located in like a small village where there’s a lot of restaurants that are walkable even a pharmacy around the corner so you can get last-minute stuff. Throughout our whole stay Emy was always reachable getting back to us in less than an hour and fixing any problem right away! I would definitely book with this host again in another location!

This place was absolutely beautiful. Jean as well as his wife Emie were extremely responsive and very on point with EVERYTHING.  This had to be the most smoothe vacation I have taken because of these two. The Chef was absolutely out of this world. This house was amazing

There is no common area that is air conditioned. But the vibe of the place is very Tulúm. The two en suite are downstairs, and the four other rooms are upstairs which made it very segregated from the group.

Hi Jackie, Thank you very much for taking the time to share your impressions following your stay at our villa. We are delighted that you enjoyed the Tulúm style of our villa. Yes, the villa has several floors: the two master rooms are on the ground floor, each with their own jacuzzi and a view of the pool, while the other rooms are on the second level. We understand that this may have created a feeling of separation in your group, but it is challenging to have six bedrooms on the same level in a villa. This does not exist in Tulum; there is always an upper floor. We had sent you the room layout details before your arrival and we regret if this caused any inconvenience. The main living area is unique as it opens onto a glass pool with a waterfall, offering a spectacular setting that cannot be air-conditioned. However, this space is designed to provide a typical Tulum ambiance and decor, perfect for celebrating and spending wonderful moments with friends. The kitchen, large bar, breakfast area, and living room also open onto this pool and the five-person jacuzzi, creating the ideal spot for a dinner with friends. We appreciate your suggestions and take them very seriously to improve the experience for our future guests. We hope to have the opportunity to welcome you again and offer you an even better experience. Best regards, Jean Emmanuel

first let me start with the host! 20 out of 10! talk about going above and beyond! emy! was VERY responsive, helpful, knowledgeable about the area, proactive and reactive to any minor issue we had. i had planed alot from chef, massages, personal driver and more and she literally help me arrange everything every step of the way!! all of her emy recommendation we're 10/10! With a group of 8 couples the house was big enough to where everyone had their own space! almost to where we had to call each other on the phone in the same house. the maid service came every day and maid sure the house was super clean! even the property manager noa! was amazing she greeted us when we arrived and gave us a tour of the house with detailed instructions.we had a small issue with one the a/c units in one of the room and she was their to fix it within 15min! the two pools made the stay! top tier! cant wait to stay at emy/jeans new property when we come back! thanks for a great experience!!!

Hello Michael, We sincerely thank you for your stay and for your extremely positive feedback. We are delighted to hear that you enjoyed your experience at our villa. Your compliments about Emy and Noa are particularly appreciated. We always strive to provide quality service and respond quickly to all our guests' requests. We are glad that the organization of activities, the cleanliness of the villa, and the personalized welcome contributed to making your stay pleasant. We are also pleased that the layout of the house and the two pools met your expectations, providing everyone with the necessary space to fully enjoy their stay. We look forward to welcoming you again very soon in our new property for another memorable experience. Thank you again for your trust and kind words. Best regards, Jean Emmanuel

Had an awesome stay. This place is a compound, great for hosting big groups. The neighborhood felt very safe and was in walking distance to shops/restaurants. Was about a 15 minute cab ride to the main stretch of restaurants/clubs/bars on the beach. Also, sweet upstairs area for hanging out/gathering. Would definitely recommend this place!

Jean’s place was ok. Wifi wasnt working the first day due to outage but was resolved the next day. The house was clean for the most part and someone did come everyday when we were out to tidy up the rooms which was nice. Only complaint I had was that I did use the kitchen one night to make a meal for my family and there were limited pots and pans which were also very worn down. One other thing was that I specifically chose this airbnb over others because it hd a hot tub. when we arrived we were informed that the hot-tub has jets but it dosent get hot which we didnt understand so we avoided the one thing we were excited about for most of the trip. On the last night we were there we decided to just try it and turns out that after all that we got the hot water on the hot tub to work,crazy. But other than that our overall stay was good. There were a few modern restaurants and small bars within walking distance so that was convenient for nights we decided to stay at the house.

Victoria thank you for your comments. We are surprised by your remark about the Jacuzzi as it is mentioned in the advert that the Jacuzzi is at ambient temperature we only reminded you of this on your arrival when you asked us. We have not hidden this information is written. In the kitchen there's a large wok, 4 frying pans, 5 saucepans, 4 cooking pots. You may not have seen them in the drawer, and we're sorry. The condition of the pots and pans is checked after each guest's stay and they are replaced if they are damaged or worn. We thank you for your stay and wish you all the best.

We had a great time in Tulum at Villa YaxNa.  The villa is beautiful and perfect for our group of 10 with lots of great bars and restaurants close by. It looks just like the photos and was clean and comfortable. Emy was very responsive and helped us arrange transportation, a private chef, and a fun boat/snorkeling trip along with tips and suggestions for things to do in town. Check in/check out was easy and Noa, who met us at the house was very nice and helpful. Any time anything came up during our stay, Emy was quick to respond and sort it out. Would definitely stay here again.

Nice location. Place needs improvements for the price. Pools had dirty water. Cabinets at kitchen broken.

Hello Louis, We're surprised by your comment about the water in the pools, because the staff cleans the pools every day. They are checked and tested. However, when there's heavy rain, the water can be cloudy for a few hours due to the PH of the rain, but the pool technician tests the water and adds the necessary product if necessary. We've noticed that you've broken the kitchen drawer and we've had it repaired.

Very nice Airbnb, I we enjoyed the stay. Very quick to respond with questions. The place seemed a lot bigger in pictures but overall good area and safe area to stay at. The pool wasn’t the cleanest because of the leaves. The sofa beds weren’t really sofa beds but we were able to accommodate well enough. Noa was super helpful too in everything.

Hello Stéphanie, thank you for your comments. We were delighted to welcome you. About the sofa beds they are never used for adults but only exceptionally for children and we add mattresses on top for better comfort. We are surprised by your comments as they were not used in bed mode during your stay. The pool is cleaned every day, but if it's windy, leaves may fall into the pool. This can happen to any pool, especially in January and February, the windiest months in Tulum. We're only talking about a few leaves here, as the staff comes by every day. About the size of the villa it is indicated on the ad, the villa is 2583,34 ft2 it is one of the biggest villa of Tulum. We thank you for your stay at the villa and hope that your return home went well.

Absolutely beautiful villa, exactly like the pictures. Emy was super responsive and helpful with recommendations. Also shout out to Moses and his restaurant next door Maria Con h for an unforgettable dinner during a black out.

Beautiful place. Looks just like the pictures. Only thing is it is a lot of steps, and you have to climb all of them to get to the common area, so if you have a hard time getting around I would skip this. It is gorgeous and Emy was great. The maid was an angel. As far as location there was a lot of places to eat and the convenient store was walking distance. I would stay here again. Thanks Emy!

As the communication with Jean and his wife was ok. However, I did sense arrogant behavior from the wife. Especially having to double text & write her after being left on read for days. Which was very annoying! Upon arrival we were greeted by a nice young lady who was very pleasant I believe her name was Nao, I know it started with a N. She was very detailed and helpful on how to navigate the Airbnb. However we did see Jean & he didn’t say hi, greet us or introduce hisself as we are his guests. Which I found very rude! The in house chef they recommended hospitality was amazing, they were super friendly!! The breakfast was great however the lunch/dinner was just ok to hold us over! Now the big complaint will be the house overall! For women we shouldn’t have to drag our suitcases 3 flights upstairs alone. Someone should be there accommodating us! It was a struggle & very painful! The house is super dirty, my friend got ringworms. Throughout the stay No new towels, no new linens.

We had an amazing stay in Tulum!!! La Veleta is a great neighbourhood and the villa was ideal for our trip. Jean and Emy were very helpful and accommodating. There are some beautiful cenotes near by. Highly recommended if you’re looking for a private, well maintained spot for a larger group.

Look even better in person! The roof outdoor area is great and the pool is bigger in person. The host were great. A cleaning lady came every day so it was always clean. We loved our stay!

This airbnb was the perfect place for 11 people. it was private and had spacious rooms. The host was always accommodating, responsive, and helped me execute so many excursions, chef and decoration services, and connections with private transportation. It was a wonderful experience for me and my group because of the host.

Went with a group of 9 and it was pretty awesome. The place itself is very clean, and kept clean (cleaner everyday), the hosts are very responsive and quick to help with any questions or concerns. 10/10 for hosts and villa itself. You won't be disappointed.

This stay was awesome. Jean Emmanuel was a very communicative and helpful host! Close to touristy areas and a nice local restaurant next door for tasty, quick food. Would recommend a stay here.

The place was as described.. The airconditioning up stairs was continuously going out the first day but Emy sent fans and called for repairs emedietly making our stay as pleasant as possible. Evey time we called for any assistance the response was emedietly addressed. So thank you for everything especially your hospitality. Last but not least NOA is Amazing and it was a pleasure having her to assist with all our needs and requests she definitely made the impossible possible for our group of 9.

Staying at Jean Emmanuel’s listing was absolutely amazing. He and his team reached out to me before the beginning of my stay to help plan my birthday dinner, my yacht tour, and beach club reservation. They made everything extremely easy and clear. They were very responsive any time I sent a message with questions. The place looks exactly like the pictures. The beach clubs and beach restaurants are about a 10-15 minute drive from the house. There’s a local coffee shop around the corner, 2 minute walk, that is amazing. Having two pools was fun. Just be sure to walk around with shoes if you are not completely dry, the floor and stairs gets slippery when wet. All in all, my stay was amazing and I would definitely stay here again.

Wonderful wonderful villa. Great location with lots of places to socialize eat and get drinks. Host was great and very responsive to anything I needed. Was nice also having daily cleaning. Would have preferred more towels and bottom king suite to have frosted glass in the bathroom because people can see in the bathroom if you are on the toilet if they are walking to the door.. Also need to keep ant spray as they take over the kitchen if anything is left out on the counters but that wouldn’t stop me from renting this place again. It really has a well thought out layout. A kitchen update would be nice as cabinets are not on par with the rest of the house and hard to open without breaking a finger nail, but again… book this spot. It’s the bomb and great hosts. I’ll be booking again for my retreats and I hope to find something similar to purchase.

Cannot say enough about this property!!!! We were a group of 9 girls celebrating a birthday... The host was super responsive and tended to our needs (even in the evening hrs). Chef and transportation recommended by host was amazing... amazing is really an understatement!! Food and presentation was delicious and beautiful. House was super clean and rooms where cleaned nightly which was awesome. We had a minor issue with the pool needed to be skimmed (from the greenery covering property) but it was handled immediately... The filter just had to be turned on in the pool. It is a 3 level property with 2 rooms on the main floor and 4 rooms on the second floor. We didn't mind it but if you have issues going up the stairs with your luggage it may be a problem for you. The Bluetooth speaker listed as available is a small speaker... just an FYI. Property is equipped with everything you can thing of in the kitchen. Pictures do not do this property justice. Definitely recommended!!

Beautiful place. Very responsive to all inquiries. We enjoyed our stay

Great location in La Veleta, huge 6 bedroom house with jacuzzis and pools and Buddha statues. Order the at-home massages if you book this house, you won’t be disappointed! Will definitely stay here again.

House was beautiful and definitely as described. My guests and I throughly enjoyed ourselves. Our hosts were extremely helpful before and during our stay - assisting with everything from arranging a private chef, ensuring we had transportation to/from the airport, and everything in between. Everything was perfect and my birthday celebration was a success.

Excellent location and a very helpful host!

We had a great time at the place! The upstairs pool area was our favorite and the restaurant next door Ona was great for drinks and a quick bite. Emy’s assistance with arranging transport was fantastic.

My friends and I had an amazing trip to Tulum! The hospitality Jean and Emy should us was unparalleled! If you need a place to stay in tulum for you and your group this place will be perfect for you!

Home was perfect for our family vacation. Mornings in the lower pool followed by evenings on the rooftop pool with dinner being cooked! There is also a GREAT restaurant next door, Ona Tulum! The owners, Lalo & Carlos are so friendly and love to help your travels through Tulum. Very safe with Eduardo at the gate and the cleaning crew is second to none.

Beautiful ultra-equipped house and upscale amenities. A superb living space on the top floor, super friendly with the beautiful swimming pool. Finally, a big thank you to our hosts Émilie and Jean-Emmanuel for their kindness and availability throughout the stay. We'll be happy to go back!

Magnifique maison ultra équipée et prestations haut de gamme. Un espace de vie superbe au dernier étage, super convivial avec la belle piscine. Enfin, un grand merci à nos hôtes Émilie et Jean-Emmanuel pour leur gentillesse et leur disponibilité tout au long du séjour. Nous reviendrons avec grand plaisir!

It was great , everything about it was good the host helps you with a lot of things that you will need.

Our place was exactly how it looked in the photos. It was an incredible place for my friends bachelor party & the host showed us incredible hospitality. There was a daily house keeper who would make sure we had fresh towels/sheets and we had security at night. I felt very safe overall and it was a short drive into the city by all the bars and clubs!

House was amazing and perfect for a bachelorette. Excellent communication the entire time and helped with car arrangements, dinners, and anything else we needed.

We stayed at the Villa with a group of 7. All I can say is that it truly lived up to the description plus more. The upstairs pool area and full kitchen was our favorite part. Jean and Emy were very responsive and helped provide shuttles to and from the Cancun airport and a list of taxis and things to do. The Villa was extremely clean when we arrived and every morning a maid arrived to clean all three floors and rooms. A security guard was present out front  every night through the late hours and we felt very safe in the area. Couldn’t have asked for a better time. I truly have no complaints other than be aware that Tulum can be expensive near the beach side restaurants and clubs. Thanks again!

They were so helpful to us on our stay. Arranged transport for all the girls. Even arranged Transport on our boat day in puerto aventuras. They were very helpful and always there if we needed anything. The house was beautiful everyone enjoy their stay and we hope to be back on day soon. Thank you so much.

The power was completely off to the villa for hours each morning. The hot tubs were filthy, the location of the villa was terrible, there was no phone service and the wifi  was spotty with.

The villa is located in the neighborhood of La Veleta, one of the most popular areas for tourists because it is close to one of the only 2 roads to the beach (6 minutes). The neighborhood is very nice because it has small bars, restaurants, shops, ATV, bike and scooter rentals. It is not a noisy area at night and this is quite rare in Mexico. Indeed there was a power cut in the whole of Yucatan and Quintanaroo cutting the electricity to 1,3 million homes on Cancun, Playa del Carmen, Tulum, Merida. During the blackout all electrical appliances were not working (television, wifi, ... and 3G). Unfortunately these are unforeseeable events. The quality of the non-drinking water in the city is unfortunately not always very good in Mexico, sometimes the water is opaque but it is not polluted just not drinkable. I understand your disappointment but we were all in the same situation.

The house was as described,but you can tell there is quite of bit of wear and tear. Pros: Large house that looks as described. Also, the communication with the host was great. The host helped arranged a chef, massages and decorations for my trip. I would highly recommend the chef for breakfast, the dinner was okay( I’m just being honest) Cons: For the price I personally don’t think it’s worth the stay. I would have rather stayed closer to the lake for that price. The cleaning company did a horrible job. We stayed for (4) days and the cleaning lady never changed our sheets after we asked multiple times. She would simply remake our beds with dirty sheets. Also, when we arrived the hot tub and pool was dirty. It looked like someone just had “a lot of fun in it “ literally the night before. Lastly, the host only provides you (1) new towel a day. Which doesn’t make any sense. Between the morning shower , mid day shower (from walking ,partying ,etc, to simply just wanting a towel for getting in the pool they only will give you 1 towel. To sum everything up, it wasn’t a bad stay. The poor cleaning was really what made me give the host a lower review. For the price it’s not a bad stay. Also, the day of check out the host came into the house 15 minutes before check out and just stood their waiting for us to leave. I felt very uncomfortable that they would just enter without calling .

Stacy's 4 day stay was atypical. She asked us to change the sheets and towels of the 6 rooms every day, sometimes several times in the same day for a 4 day stay. In Airbnb rental we do not change the sheets and towels every day but only when they are dirty. The staff that does the cleaning and the rooms every day do the check and change if needed. We cannot change all the linen (12 pool towels, 12 large towels, 12 small towels, shower mat and all the sheets ....etc). The Villa works like all the rentals on Airbnb except that we put a cleaning lady every day and a private security guard every night. The villa is not a hotel and we cannot change them every day, otherwise we would have the prices of the hotels on the beach which are very superior. Even in hotels, sheets and towels are not necessarily changed every day. Stacy is exaggerating. I don't know of any Airbnb that provides 2 pool towels per person or even the hotels on Tulum. Stacy talks about a bad cleaning, I want to say that this is completely false knowing that there is a cleaning lady all day who takes care of the entire house and who is often thanked by our guests for the work done. Stacy talks about the color of the water in the jacuzzi, but we explained to her during the checking that the water in Mexico is not drinkable and that sometimes the water in the city is slightly opaque because of the rain. The water is clean but not crystal clear. The Jacuzzis are cleaned and the water replaced before each guest arrives. When they are dirty, the water is completely replaced if needed during the stay. We follow a very strict cleaning protocol. As the water is not drinkable we offer drinking water to our clients. Stacy didn't book the decoration with us, she got the wrong concierge with another villa. She was not happy but we could not make her understand that she had the wrong person. We tried to find out who the provider was, organizing at the last minute elements that were not adapted to the villa. Unfortunately she kept getting the wrong concierge and she didn't realize it when she told us that she was sure she had booked with us. We did everything we could to solve her problem a few hours before her arrival and it was not easy. We booked her transportation from the airport to the villa and her departure. She lost the keys during her stay in the evening around 11:00PM, we contacted her to explain what to do but no answer. I went to the villa within 10 minutes to bring her a copy of the keys and when I got there the janitor told us that she had returned normally without telling us. We try to intervene as quickly as possible when our customers have a problem or questions. We have booked every time these transports, to move especially on Puerto Aventuras. The staff arrives 15 minutes before to check that the driver is in front of the villa and that the clients will not be late for their flight. The staff arrives a few minutes before to help you carry your luggage and do the checkout with the client, so Stacy I do not understand why you were uncomfortable? You were notified of their arrival by whatsapp. We are trying to offer a service to our customers. I am very surprised by the comments and I have trouble understanding because you sent me messages on whatsapp thanking us for everything we had done for you during your stay.

Great hosts, easy to work with. Awesome house to stay at with a large group.

Great hosting, great home, great service. The villa is perfect for a stay in Tulum with a group of friends. Only small downside, there is no shutter and/or curtain in 3 bedrooms so provide a mask to be able to sleep.

Super Accueil, super maison, super service. La villa est parfaite pour passer un sejour à Tulum en groupe d'amis. Seul petit bémol, il n'y pas de volet et/ou rideau dans 3 chambres donc prévoir un masque pour pouvoir dormir.

Emy was great to communicate with! She really helped us with transportation, letting us know who we should contact for any needs we may have. The place was great! Very clean and every room had AC. Having the covid center directly next door was extremely convenient! If there is one thing I recommend is getting a driver. You avoid having to take a taxi, and if you have a big group that we did, it was a game changer!

This vacation has set the bar for what I expect from vacations moving forward and it was largely in part of Jean’s excellent communication and help with setting up anything I needed. Whether it was a private chef, massages, or even chartering a yacht. The beautiful home was a plus of course too!

Traveled with a group of 6 for a bachelorette. The house was clean and so spacious. We loved making breakfast in the large kitchen and enjoying the breeze on the rooftop. Highly recommend!

Perfect spot for my crew of 7. The upstairs area was a great place to hang out and have drinks or cook. The neighborhood is quite a bit more developed now than what you’ll see on Google maps. There are plenty of shops and restaurants within walking distance. We rented a car, so getting there and getting around was really easy. There are also ATV rentals nearby. Had a great time.

If I could give 100 stars I would!! If you are looking for the perfect house in Tulum look no more. The area is incredibly safe and the security guard at the front of our door was such a great bonus. Our trip was perfect from the day we inquired about the property to the day we left and the house is absolutely stunning!!! Emmy was readily available for all one thousand of my questions prior to arrival and made our stay seamless and was incredibly helpful setting up grocery delivery, airport shuttles, and our Covid test. I came with a group of my friends for my bachelorette party and this house was the perfect find! Booking the chefs is a MUST. They were truly amazing!! Emmy and her husband went above and beyond and made this the best trip I have ever taken. I would book this property again in a heartbeat!

Everything was fantastic! Just as described and the host and cleaning ladies were super friendly. :)

The house was perfect for our group of 12. The hosts were very responsive to all of our questions throughout our stay and helped us with transportation both to and from Cancun and around Tulum, sometimes at the last minute. We had a great stay and would recommend to anyone looking for a larger place.

This house is beautiful! Great for accommodating large groups! We really loved the third floor kitchen/pool area for everyone to hangout. Jean and Emy are so helpful and very responsive during the entire stay. They set up our transportations, taxis and chef dinners seamlessly. The housekeeper that comes daily does a wonderful job and is super sweet! Highly recommend this house to anyone looking for place that’s close enough to the party spots on Tulum Beach or to create your own party at home!

My group came for my 30th birthday! The place is super beautiful but separated so just a heads up the two master rooms are lovely but are not interconnected so you have to walk around the house to the other four rooms. The place is clean and hosts are very responsive! We tried not to bug them too much but Em was always there to help if needed. Daily clean up service is great. The location is sketch though.. like most of Tulum its very poor I wouldn’t go out alone at night but the gate is high so it’s private and we did not feel unsafe :)

Celebrated my sister's bachelorette here and Jean and Emy made me look like the best planner ever! They are very organized and super responsive to any questions you may have. The house is even more beautiful in person and plenty of space for everyone! It is about a 15 min ride to the main strip of Tulum however since we had a large group, Jean set us up with a personal shuttle driver for a small price. I felt very safe and loved the convenience of the location - we were able to get a COVID test right outside of our villa and plenty of taco trucks surrounded us as well. Book here - you won't regret it!!

Everything was as described.  The only reason I gave 4 stars is because we had to wait almost half day without water or electricity when we arrived and the heat was insane.  Besides that the hostess were very diligent and help us the entire stay.  They even call the taxis and sent us all kind of information to make our stay very pleasant; chef, near restaurants, wine list, and things to do.  I will definitely recommend this Airbnb.

Jean and his wife were amazing host, they were very informative, fast responsive, very friendly, and their villa was absolutely amazing! I would def recommend booking you want to stay in a luxury AirBnB in Tulum

6BR Luxury Villa