Just a 1-minute walk to the beach and vibrant 5th Avenue, this uniqu...

Daniel And Kimberly

Bedrooms

Bathrooms

Maximum Occupancy

6BR condo in Playa del Carmen

Group Castillo: Pool and Walk to Beach Sleep 16 - Condominiums for Rent in Playa del Carmen, Quintana Roo, Mexico

Excellent location, very good facilities, comfortable

Excelente ubicación, muy buenas instalaciones, cómodas

Thank you so much, Pedro; we're delighted to hear you enjoyed the excellent location and comfortable facilities. We hope to welcome you back soon to our condominium — always at your service for anything you need.

We're glad to hear that your experience at our condo was excellent and that you would choose to stay with us again. It will be a pleasure to have you again, and we will continue to work to make each visit even better.

Good and pleasant place, clean and with everything you need. Yes, I would stay there again. Thank you!

Buen lugar y agradable, limpio y con todo lo necesario. Si me volvía a hospedar ahí gracias!

Yadira, thank you so much for your review and for choosing our condominium. We're glad to hear that your stay was comfortable. It will be a pleasure to welcome you again anytime.

Everything was fantastic, from the accommodation, the cleanliness, the decoration, the location, and *Judith*'s service. She was incredible at all times. She was available and impressively kind. It was a wonderful place to stay that I and my family would definitely return to. The location is prime, starting with the fact that it is at the beginning of 5th Avenue in Playa del Carmen. That tells you that you are in a very good area and in good hands. We loved it!!!!!!!!!✨🙏🏽✨🙏🏽✨🙏🏽✨🙏🏽

Todo fue fantástico desde el alojamiento, la limpieza, la decoración, la ubicación y la atención de *Judith* fue increíble en todo momento estaba disponible y con una amabilidad que impresiona fue un alojamiento maravilloso que sin duda yo y mi familia volvería a repetir, la ubicación es privilegiada empezando que está en el inicio de la 5ta Av de Playa del Carmen eso te dice que estás en muy buena zona y en buenas manos, nos encantó!!!!!!!!!✨🙏🏽✨🙏🏽✨🙏🏽✨🙏🏽

Thank you very much for your lovely review, Gerbin. We are glad to hear that you enjoyed the cleanliness, the decor, the location, and Judith's service during your stay. It will be a pleasure to welcome you back to our condo whenever you want to return.

Thank you, Armando. We're glad to hear that everything was fine and that you enjoyed our condo. It will be a pleasure to host you again whenever you want to come back to Playa.

Great stay from start to finish! The place was clean, comfortable, well located, and exactly as described. Kim was a very thoughtful host, available and easy to communicate with. We really enjoyed our experience and would come back without hesitation. Thank you again for hosting us! ⭐️⭐️⭐️⭐️⭐️

Superbe séjour du début à la fin! L’endroit était propre, confortable, bien situé et exactement comme décrit. Kim a été une hôte très attentionnée, disponible et facile à communiquer. Nous avons vraiment apprécié notre expérience et nous reviendrions sans hésiter. Merci encore pour l’accueil! ⭐️⭐️⭐️⭐️⭐️

Thanks so much, Joseph! It was a pleasure hosting you, and we're glad everything worked out well during your stay. You were wonderful guests, and we'd be happy to welcome you back to our condominium anytime!

It has a good location. It is practically on 5th Avenue and a few steps from the beach. In addition, there is a lot of vegetation across the street that provides a special view.

tiene una buena ubicación esta prácticamente en la 5ta avenida y a unos pasos de la playa además frente hay mucha vegetación que da una vista especial

Thank you very much for highlighting the location of our condo and that very special view provided by the greenery. We're glad to hear that you enjoyed the proximity to 5th Avenue and the beach. It would be a pleasure to have you back on your next visit to Playa del Carmen.

The photos are real but they are edited. I thought it was a house, but no, they are actually apartments and the pool is shared. They were helpful and friendly, but you are actually dealing with 2 people. I told them that we did not feel 100% safe because in the apartment below, one of the doors is forced open and does not close. They told me they would repair it, but they never did. One room had no curtains, and people outside could pass by at any time and see inside the room. The faucet in one bathroom was broken, and they repaired it in a timely manner. Some mini-splits didn't work, and they also took care of that. The apartments are literally the first ones in the development, and the pool is visible to everyone. They told us that we couldn't be in the pool or make noise after 9 pm, but the neighbors did. Each apartment only has 1 TV, and they are very small. The couches in one apartment are very uncomfortable. I think the cost is somewhat high.

las fotos son reales pero estan editadas, pense que era una casa y no, en realidad son departamentos y la alberca se comparte, fueron atentos y amables pero el trato en realidad es con 2 personas.les comenté que no nos sentíamos seguros al 100% por que en el departamento de abajo una de las puertas esta forzada y no cierra lo cual me dijeron que repararan y jamas lo hicieron, una habitación no tenia cortinas y la gente de afuera pasaba a cualquier hora y podían ver el interior de la habitación, el grifo de una baño estaba reventado y lo cual repararon a tiempo. algunos minisplit no servían, tambien lo atendieron. los departamentos literalmente son los primeros del fraccionamiento, y la alberca esta a vista de todos, nos comentaron que no podíamos estar en la alberca ni hacer escándalo despues de las 9pm sin embargo los vecinos si lo hacian. solo cuantan con 1 tv cada departamento y son muy pequeñas los sillones de un departamento estan muy incómodos. creo que el costo es algo elevado.

Thank you for your comments and for acknowledging our service during your stay. We want to clarify that the property is always advertised as condominium-style apartments with shared areas, including the pool, and never as a private house. This information is specified in the description and photos of the ad. We are also glad that you enjoyed the location, as it is one of the most convenient and sought-after areas in Playa del Carmen. During your stay, we addressed the reported issues as quickly as possible, including the faucet and the mini-splits. We also take into account your feedback on curtains and furniture to continue improving the experience for future guests. Thank you again for your feedback, and we're glad to hear that you had a good stay overall.

From the very first moment, they were very kind in answering any questions I had, and the house is amazing!❤️

Desde el primero momento fueron muy amables al responderme ante cualquier duda, y la cada ufff esta increíble!❤️

Thank you so much for your kind words, Alondra! We are delighted to hear that you enjoyed your stay in our condo and that you felt well cared for from the moment you arrived. We look forward to seeing you again soon!

everything is fine, just a lack of parking

Great to hear everything went well in our condominium. Your input on the parking situation is truly appreciated, and we’ll be exploring ways to make it more convenient. Hope to welcome you back on a future stay!

Everything was great, an incredible Villa, super accessible and super clean, everything was very spacious and beautiful. We'll be back!!

Todo súper bien, increíble Villa, súper accesible y súper limpio todo, muy espacioso y hermoso todo. Regresaremos!!

Thanks for your kind words, Luis Enrique! We’re delighted you found our condominium so spacious, clean, and easily accessible. We look forward to welcoming you back soon.

I stayed here with a group of 6 for a few days. Check in was easy, but you are quite literally on the road - everyone can see into your pool and you are the first house in the complex - you have no privacy There’s a ton of stains and mold throughout the property (couches, shower, etc), the sheets were sticky, we also had a few cockroach’s, the images do not look like what it is The hosts were good at communicating but using their contacts, we got no responses at all… also, We had accidentally booked an extra day and the hosts did not want to adjust the dates only a few hours later - not the best impression given we stayed for a longer period..

Thank you for your feedback. We’re glad you found check-in easy and appreciated our communication throughout your stay. This review followed our inability to modify the reservation dates after check-in, in accordance with the cancellation policy agreed to at the time of booking. It’s important to note that no concerns about the home were reported to us at any time during the reservation. Our message thread shows regular check-ins from our team and multiple opportunities to address anything needing attention, and we received no complaints while the guest was on property. The listing photos and description accurately show the location and layout of the home so guests can make an informed decision before booking. We remain committed to transparent listings, responsive service, and a welcoming experience for all our guests.

Dani was very supporting and made our time there great

Thank you for your kind words, Sagi. I’m delighted to hear our support made your time in Playa great. We’d love to welcome you back to our condominium anytime!

It was pleasant to be there. It was very easy to go out for walks

Fue placentero estar ahi muy facil salir a los paseos

Gracias, Eduardo; nos alegra saber que tu estancia fue placentera y que nuestro condominio te resultó cómodo para salir a los paseos. Será un gusto recibirte de nuevo cuando quieras; escríbenos si necesitas algo para tu próxima visita.

Excellent accommodation, minutes walk from the beach and 5th Avenue, the apartments are very comfortable and spacious, the kitchen has everything to cook, as well as the oil and salt that is appreciated; we only had a detail in 1 room but in less than 15 minutes we already had someone solving it, we would definitely return.

Exelente hospedaje, a minutos caminando de la playa y la 5ta Avenida, los departamentos muy cómodos y amplios, la cocina cuenta con todo para cocinar, tanto como el aceite y sal que se agradece; solo tuvimos un detalle en 1 habitación pero en menos de 15 minutos ya teníamos a alguien resolviendo, sin duda regresariamos.

Nos alegra saber que disfrutaste la ubicación y la amplitud de nuestro condominio, así como los detalles de la cocina. Sentimos el inconveniente en una habitación y trabajaremos para que no vuelva a suceder. Será un gusto recibirte de nuevo cuando decidas regresar.

Amazing place to stay! My family and I stayed there for 3 days. Everything was clean and organized. The only thing was that our first night of our stay, we didn’t have any water until the next morning, but they fixed it as soon as they could.

Thank you for choosing our condominium and for your kind words about the cleanliness and organization. We apologize for the water interruption on your first night and appreciate your patience; we’re taking steps to prevent that in the future. Hope to host you again soon!

The place is nice, very close to the beach and 5th Avenue, the only thing is that if you want to enjoy the pool you would have to stay at least two nights, since due to the schedule they have, we didn't have time to use it. Otherwise, it was very good.

el lugar es bonito, muy cerca de la playa y de la 5ta avenida, lo unico es que si quieres disfrutar de la alberca si tendrías que estar mínimo dos noches. ya que por el horario que manejan no, nos dio tiempo de usarla. De lo demas estuvo muy bien.

Muchas gracias por tus comentarios, Concepción. Nos alegra saber que disfrutaste de nuestro condominio y su ubicación tan cerca de la playa y la 5ta Avenida. Tomamos nota de tu observación sobre el horario de la alberca y trabajaremos para mejorar esa experiencia en el futuro. ¡Esperamos tenerte de nuevo con nosotros!

The location is excellent, the place is in a private area and you feel more comfortable, the pool has warm water and is always clean. We struggled a little to close the doors since they were damaged by the locksmith, but apart from that, everything was fine! The service was good and the stay was too!

La ubicación es excelente, el lugar es en una zona privada y te sientes más cómoda, la alberca tiene agua calientita y siempre está limpia. Batallamos un poco en cerrar las puertas ya que estaban dañadas de la cerrajera pero de ahí en más todo bien! La atención fue buena y la estadía también!

Muchas gracias por tu reseña y por elegir nuestro condominium. Agradecemos tus comentarios; trabajaremos en ese detalle para mejorarlo y nos alegra saber que disfrutaste la ubicación, la alberca y la atención. Esperamos recibirte de nuevo pronto.

Excellent place to stay in Playa del Carmen, in just a few minutes walking you are on Fifth Avenue. Thank you for everything Daniel & Kimberly!

Excelente lugar para hospedarte en Playa del Carmen, en tan solo unos minutos caminando ya estás en la quinta avenida. Gracias por todo Daniel & Kimberly!

¡Muchas gracias por tus amables palabras, Diego! Nos da mucho gusto saber que disfrutaste la ubicación de nuestro condominio y la cercanía a la Quinta Avenida. Fue un verdadero placer tenerte como huésped y esperamos recibirte nuevamente pronto.

excellent service, nice and comfortable place, 24-hour security.

excelente servicio, lugar agradable y cómodo, seguridad las 24 hrs.

¡Muchas gracias por tu reseña, Milciades! Nos alegra saber que disfrutaste nuestro servicio y te sentiste seguro en nuestro condominio. Será un placer recibirte de nuevo cuando gustes.

Good place and good atmosphere and location

¡Gracias Matias por compartir tu experiencia! Fue un placer recibirte a ti y a tu grupo en nuestro condominio. Será un gusto teneros de nuevo en vuestra próxima visita a Playa del Carmen.

Very nice place, comfortable and pleasant, many places nearby for food and entertainment, nothing more than the detail of the parking spaces since we went in several vehicles but everything else excellent, very happy with the place

muy bonito lugar, cómoda y agradable, muchos sitios cercanos para cómida y entrenimiento nada más el detalle de los cajones de estacionamiento ya que fuimos en varios vehículo pero todo lo demás excelente, muy contentos del lugar

Carlos, muchas gracias por tus amables palabras y por destacar la comodidad y la ubicación de nuestro condominio. Apreciamos tu comentario sobre el estacionamiento y ya estamos buscando opciones para mejorar ese detalle. Nos alegra saber que disfrutaron su estancia y será un placer recibirlos de nuevo.

Amazing place, quite clean and very comfortable. I would definitely come back

Increíble lugar, bastante limpio y muy cómodo. Sin duda regresaría

Gracias Andrea por tus palabras; nos alegra saber que nuestro condominio cumplió con tus expectativas de limpieza y comodidad. Será un placer recibirte a ti y a tu grupo de nuevo cuando deseen regresar.

Mario, gracias por tu comentario y por elegir nuestro condominio en Playa del Carmen. Nos alegra saber que tu estancia fue buena y apreciamos tus sugerencias; trabajaremos para ofrecerles una experiencia aún mejor en su próxima visita. ¡Será un placer recibirlos de nuevo!

Thank you for your review, JorCa. We’re delighted you all enjoyed our condominium and its prime location. We look forward to hosting you again!

Great location, highly recommend. Very walkable location close to many activities, restaurants, and a mall. I had no issues using the inDrive app to call a taxi to pickup/drop off right in front of the property. The location matches the pictures, it's 2 separate units on the 1st and 2nd floor. The TV is small, but are you really going to Playa del Carmen to watch TV?

Thanks for the kind words, Monty—I’m glad you and your group enjoyed the walkable location and seamless taxi access. I appreciate your feedback on the condo’s setup and will look into ways to enhance the entertainment experience in our condominium. Hope to host you all again soon!

I went with a group of eight people and we were all very comfortable during our stay. The house is beautiful and in an unbeatable location, a few steps from 5th avenue in Playa del Carmen. The accommodation had everything you need to make our experience even better: it was impeccable, well equipped and with very nice spaces to live together. Kimberly was very attentive from the first moment, always attentive to messages to make sure we didn't miss anything, and the staff that welcomed us was very professional. I would definitely recommend staying here 100%. Great experience!

Fui con un grupo de ocho personas y todos estuvimos muy cómodos durante nuestra estancia. La casa es hermosa y está en una ubicación inmejorable, a unos pasos de la 5ª avenida en Playa del Carmen. El alojamiento contaba con todo lo necesario para hacer aún mejor nuestra experiencia: estaba impecable, bien equipada y con espacios muy agradables para convivir. Kimberly fue muy atenta desde el primer momento, siempre al pendiente por mensajes para asegurarse de que no nos faltara nada, y el personal que nos recibió fue muy profesional. Sin duda recomendaría quedarte aquí al 100%. ¡Una experiencia excelente!

Muchísimas gracias, Mary. Fue un placer recibirte a ti y a tu grupo en nuestro condominio y nos alegra saber que todo estuvo impecable y cómodo. ¡Ojalá volvamos a verlos pronto!

¡Muchas gracias, Ciriaco, por elegir nuestro condominio para tu estancia! Nos alegra que hayas disfrutado tu tiempo aquí y esperamos recibirte a ti y a tus acompañantes nuevamente en el futuro.

The location of the building is not far from the beach. Mrs. Judy greeted us very attentively and even gave us the opportunity to store our luggage before Check-In. In front of the building is the entrance security booth. All noises or conversation are heard. On the left side is the building of the security workers. They listen to the radio out loud almost all night, they talk loudly and after 4.00 am tremendous noise. Don't get a quiet night's sleep There is a musty smell or fungus in every room. Some fans when turning them on make noise and it seems that at any time they will come off the ceiling, some AC facilities do not work. We had clients on the third floor who didn't respect the rules. From parties and singing aloud two days in a row. Thanks God on the third day they left In the rooms there are cockroaches. The price to be paid is not equivalent to the conditions of the building.

La ubicación del edificio no está distante de la playa. La señora Judy nos recibió muy atentamente e incluso nos dio la oportunidad de guardar el equipaje antes del Check-In. Delante del edificio está la caseta de seguridad de entrada. Todos los ruidos o conversación se escuchan. Al lado izquierdo está el edificio de los trabajadores de la seguridad. Ellos escuchan la radio en alta voz casi toda la noche, conversan en alta voz y a partir de las 4.00 am tremendo ruido. No se duerme tranquilo Hay olor a humedad u hongo en todas las habitaciones. Algunos ventiladores al encenderlos hacen ruido y tal parece que en cualquier momento se desprenderán del techo, algunas instalaciones de aire acondicionado no funcionen. Tuvimos clientes en el tercer piso que no respetaron las reglas. De fiestas y cantando a alta voz dos días seguidos. Gracias a Dios al tercer día se marcharon En las habitaciones hay cucarachas. El precio a pagar no es equivalente a las condiciones del edificio.

Thank you for staying at our condominium and for your detailed feedback, Trixi and Armando. I am so happy you enjoyed the location and amenities at the Castillos! We truly have a beautiful spot with the best location.   I'm sorry to hear you encountered noise, however, that is not typical of our guests as you will notice from our other reviews. We are always happy to reach out to anyone making the noise or having security put them in check. But we did not receive any messages from you unfortunately until after the fact.

Location was very good!! Unfortunately, it smelled bad all the time, they did not leave enough paper for all the days we stayed and for the number of people we were  until we requested it and until that day they brought us towels since they had not left us only those of the beach that did not dry us, for which we paid we expected it to be cleaner and better organized

La ubicación estaba muy bien!! Lastimosamente olía mal todo el tiempo, no nos dejaron suficiente papel para todos los días que nos quedamos y para la cantidad de personas que éramos  hasta que lo solicitamos y hasta ese día nos llevaron toallas ya que no nos habían dejado solo las de playa que no nos secaban, para lo que pagamos esperábamos que estuviera más limpio y mejor organizado

I'm so glad you enjoyed the location! Thank you for your patience. There was an issue in playa with the sewer. It has been resolved. We are always happy to supply you with plenty of towels so don't hesitate to ask. We would love to have you back! Take care.

Our stay in playa de Carmen was epic!! It wouldn’t have been possible without the great home that we stayed in.this place is literally 5minute walk from La Quinta Avenida yet hidden from the commotion and noise! They provided all the amenities and clean drinking water.The wifi was high speed and the kids were overjoyed.if you are looking for a nice home to enjoy your special memories this is the perfect spot.the only bad thing I have to say is that we had to leave and come back to reality! We are very satisfied with the service they provided and some even had massages from therapists that Daniel and Kim recommended.diamonds in the rough for sure! Thanks again

Thank you for such kind words, Geoffrey! We're glad you and your group enjoyed our condominium's convenient location and that the kids had a great time. It was a pleasure hosting you all and recommending local services that enhanced your stay in Playa del Carmen.

Great place to stay and very helpful hosts! Our family group of 10 had to book new accommodation at short notice when the Air BnB we were going to stay at had an issue with the water pump, Daniel and Kimberly were super responsive and made a stressful situation into a breeze. The place itself is great, very close to the shops, bars and the ferry terminal. Highly recommended!

Thank you so much, David! We're delighted that we could help make your stay enjoyable and stress-free. It was a pleasure hosting you all at our condominium, and we hope to welcome you back whenever you're in Playa del Carmen again!

¡Gracias, Luis Carlos! Nos alegra saber que ustedes disfrutaron de su estancia en nuestro condominio. Siempre serán bienvenidos de regreso.

Thank you, Feige, for the wonderful review! We're delighted that you all enjoyed your time at our condominium. Hope to welcome you back soon!

We are a group of 14 people and from the time of check-in, until check-out, Judy was a super friendly and empathetic person at all times, offering solutions to any problems and circumstances that arose The location could not be better, I just walked a few steps and we were on the 5th Ave The very friendly and accessible guards, as well as the cleaning staff… If in doubt I would come back ⭐️

Nosotros somos un grupo de 14 personas y desde el momento de el check in, hasta el check out, Judy fue una persona súper amable y empatica en todo momento, ofreciendo soluciones a cualquier problemática y circunstancia que fue surgiendo La ubicación no pudo ser mejor, solo caminaba unos cuantos pasos y estábamos en la 5ta ave Los guardias muy amables y accesibles, así como el personal de limpieza… Si duda regresaría ⭐️

¡Gracias Vanessa y a todo su grupo por elegir nuestro condominio! Nos alegra saber que tuvieron una excelente experiencia y que la ubicación fue conveniente para todos ustedes. Siempre estamos aquí para recibirlos con gusto en el futuro. ¡Hasta pronto!

Thank you for all the attention, excellent service and facilities

Gracias por todas las atenciones excelente servicio e instalaciones

Nos alegra mucho saber que tú y tus acompañantes disfrutaron de su estancia en nuestro condominio. Gracias por elegirnos y por tus amables palabras. ¡Esperamos recibirlos de nuevo pronto!

everything very nice, easy to reach in the mere center of Playa del Carmen

todo muy bonito, facil de llegar en el mero centro de playa del carmen

Gracias, Fernando, por tus amables palabras. Nos alegra saber que tú y los tuyos disfrutaron de nuestra ubicación céntrica en Playa del Carmen. Esperamos recibirlos de nuevo pronto.

Again, always a dream to be booking with Kimberly and Daniel. Their properties are always exquisite, a true paradise staying there. The perfect host who will always make sure you feel at home on your getaway ! Thank you so much for stay !

Thank you, Etienne! We're thrilled to hear that you and your group had another dreamy stay at our condominium. Making sure you feel at home is always our top priority. Looking forward to hosting you all again soon!

Thank you, Nicole, for your kind words! We're thrilled you found our condominium great for the price. We hope you all had a wonderful time and would love to welcome you back soon.

*Very good location, with a little more amenities for the little ones,  maintenance in the showers and an improvement in the towels, it would be an excellent option

*Muy buena ubicación, con un poco más de amenidades para los pequeños,  mantenimiento en las regaderas y una mejora en las toallas, sería una excelente opción

Thank you Josue! We are so glad you really love the location of our home! Playacar is very strict about its  parking and we dont have any control over that. We just offer one parking spot for the listing and if you need more there is some paid parking right on 10th ave. Hope to see you again sometime!

The place is very nice and nice, the attention is also good and the place is clean. Recommended

El lugar esta muy bonito y agradable, la atención también es buena y el lugar se encuentra limpio. Recomendable

¡Gracias, Quetzalzin! Nos alegra mucho saber que disfrutaste de nuestro condominio y que te sentiste bien atendido. Esperamos verte de nuevo pronto. ¡Saludos a todos!

Gracias, Enrique, por tus amables palabras. Nos alegra saber que tuviste una estancia confortable en nuestro condominio. ¡Esperamos recibirte de nuevo pronto!

Nos alegra mucho saber que tu experiencia fue excelente, María Eugenia! Tú y tu grupo siempre serán bienvenidos en nuestro condominio en Playa del Carmen. ¡Esperamos verlos de nuevo pronto!

Let me start with the only little problem in the property, the rooms door don't have a lock, you can lock it with keys but not inside the room by hand. so with a group and kids there is no privacy, other than that. AMAZING 👏 Love the pool, the security at the gate is on point and there's always guards around, great place. This was my first time in playa del carmen and is just in the right spot, away from the noise and close enough to do EVERYTHING, i walk quinta avenida every day at lot of restaurand and things to do. The beach is near(a tip) avoid the 2 big Mayan statue on Sundays (parque los fundadores) at lot of locals go there and you cannot walk freely, weekdays are the best. Also this property is near all the excursion sellers, I recommend Xel-Há if you like to walk,swim,eat,drink all included for one day. Great experience with my family and kids, 10 of us. The host of this property is amazing, great communication always sending you all the things you can do and enjoy. THANKS

Thank you, Edward, for your valuable feedback! We're glad to hear that you and your family enjoyed the pool and our convenient location. We'll definitely look into your suggestion regarding the room doors for added privacy. It was a pleasure being your host and we hope to welcome you back to our condominium soon!

Very poor service and the place was very old, weird things happened

Muy mal servicio y el lugar muy viejo pasaban cosas raras

Unfortunately it is not a place with privacy as they rent you per floor, the property has 3 floors, I wanted the entire accommodation for the group, and I ended up with surprises, in the end I had to wash the 3rd floor of 1 last minute building in order to have a full tower, details that are not mentioned in the arbnb, the property is right in the guardhouse, therefore you have guards taking care of your steps 24/7. the pool in the photos does not mention that it is shared, it is implied that one building has 1 pool and another building has another, and it is not a small pool in the middle of the 2 buildings. the light sensors did not work, so when we indicated that detail there was no solution until the next day, the stairs were very dark and going up with suitcases was very dangerous more for older people. It says "sofacamas" and there are no sofacamas... 1 single bathroom for 3 bed room kingsize is very complicated... It takes a lot for the price.

Lamentablemente no es un lugar con privacidad ya que te rentan por piso, la propiedad cuenta con 3 pisos, deseaba todo el alojamiento para el grupo, y terminé con sorpresas, al final tuve que rentar el 3er piso de 1 edificio de último momento para poder tener una torre completa, detalles que no se mencionan en el arbnb, la propiedad está justo en la caseta de vigilancia, por lo tanto tienes guardias cuidando tus pasos 24/7. la alberca en las fotos no menciona que es compartida, se da a entender que un edificio tiene 1 alberca y otro edificio tiene otra, y no es así, es una alberca pequeña en medio de los 2 edificios. los sensores de luz no funcionaban, por lo tanto cuando indicamos ese detalle no hubo solución hasta el día siguiente, las escaleras estaban muy obscuras y subir con maletas era muy peligroso más para la gente mayor. Dice "sofacamas" y no existen no hay sofacamas... 1 solo baño para 3 habitación de cama kingsize es muy complicado... Le hace falta muchísimo por el precio.

Very clean, easy to get to, very friendly, quiet area, and nearby there are many things to see and do, food etc, I would definitely come back

Muy limpio, fácil de llegar, muy amables, tranquila la zona, y cerca hay muchas cosas que ver y hacer, comida etc, sin duda regresaría

Nos alegra mucho que hayan disfrutado su estancia en nuestro condominio, Diana. Apreciamos sus amables palabras sobre la limpieza, ubicación y nuestro servicio. Esperamos tenerlos de vuelta pronto para que sigan explorando todo lo que Playa del Carmen tiene para ofrecer.

Our stay at the place was fantastic. The location was excellent, in a quiet and safe area, perfect for relaxing. The house was spotless, very clean and well maintained, with all the comforts we needed to feel at home. The host was very friendly and attentive, always available to answer our questions and give us recommendations about the area. The overall experience was wonderful for the whole family, and we would definitely stay here again in the future. Highly recommended!

Nuestra estancia en el alojamiento fue fantástica. La ubicación era excelente, en una zona tranquila y segura, perfecta para relajarse. La casa estaba impecable, muy limpia y bien mantenida, con todas las comodidades que necesitábamos para sentirnos como en casa. El anfitrión fue muy amable y atento, siempre disponible para responder a nuestras preguntas y darnos recomendaciones sobre la zona. La experiencia general fue maravillosa para toda la familia, y sin duda volveríamos a hospedarnos aquí en el futuro. ¡Altamente recomendado!

¡Gracias, Jose Carlos y familia! Nos alegra mucho saber que disfrutaron de su estancia en nuestro condominio y encontraron todo a su medida. Siempre serán bienvenidos de regreso para más momentos de relajación en Playa del Carmen. ¡Hasta pronto!

Nos alegra mucho que hayas disfrutado de nuestro condominio, Lourdes. Esperamos que tú y tus acompañantes se hayan sentido cómodos durante su estancia. Siempre nos esforzamos por ofrecer un espacio amplio y agradable para nuestros huéspedes. ¡Estaremos encantados de recibirlos nuevamente en el futuro!

Excellent place, good location as it is next to the shopping center and a few meters from the ferry.

Excelente lugar, buena ubicación pues está al costado del centro comercial y a pocos metros del ferry.

Nos alegra mucho que hayas disfrutado de la ubicación de nuestro condominio, Augusto. La cercanía al centro comercial y al ferry es definitivamente una ventaja para nuestros huéspedes. Esperamos que tú y tus acompañantes hayan tenido una estancia maravillosa y que vuelvan a visitarnos pronto.

Nos alegra mucho saber que tu estancia fue muy agradable, Aracely. Eres siempre bienvenida a regresar con tu grupo a nuestro condominio. ¡Gracias por elegirnos! 🌟

Nos alegra mucho que hayas disfrutado de nuestra excelente ubicación, Isabella. Sería un placer recibirte nuevamente en nuestro condominio, esperamos verte pronto!

Super well located and in a safe and quiet area, super recommended.

Súper bien ubicado y en una zona segura y tranquila, súper recomendable.

¡Muchas gracias, Ismael! Nos encanta saber que nuestro condominio fue perfecto para tu estadía. Fue un placer recibir a todos y están bienvenidos de vuelta cuando quieran.

Nice, close to the central square, only the parking lot  that is shared without prior coordination and the guests who occupy it leave no room to enter.

Agradable, cerca de la plaza central, solo el estacionamiento  que se comparte sin previa coordinación y los huéspedes que lo ocupan no dejan espacio para entrar.

Thank you Gaston for your wonderful review! We're so glad you enjoyed the location. Thank you for your patience with the neighbor 's cars. The other guests did not follow rules. This apartment has 1 parking spot. We would love to host you again sometime soon!

very close to the beach and 5th avenue. very reactive when we had an issue.

muy cerca de la playa y de la 5ta avenida. muy reactivos cuando tuvimos algún problema.

Merci Mel pour votre commentaire positif! Nous sommes ravis que vous et vos amis ayez apprécié notre condominium ainsi que notre disponibilité. Revenez quand vous voulez, à bientôt!

Beautiful place to stay if you have a large group, close to everything

Thank you, Andres! We're delighted you enjoyed your stay and found our location convenient. We appreciate your feedback and look forward to welcoming you back in the future. Safe travels!

Thank you Miguel for your lovely review! We are so happy you enjoyed the amazing space at Castillo Primero. Please come again 🙏🏼

Great hosts, amazing stay and the location can’t be beat

Daniel and Kimberly did a great job of taking care of us with very short notice! The place was beautiful, beds comfortable, and unlike most places on Airbnb we have stayed in Mexico VERY comfortable beds, beautiful pillows and even face clothes...thats a first. We will put this property on the short list when we need to stay in the area with a crowd.

excellent stay and the hosts are always available.

excelente estadía y los anfitriones siempre al pendiente.

Location cant be beat. Hosts were great and the place was better than advertised. Kudos to the cleaning crew. I would gladly come back.

Amazing place! Super central, you arrive very fast on Fifth Avenue... You have a super close Mall just like oxxos! Thank you🙋🏻‍♂️

Increíble el lugar! Súper céntrico, llegas muy rápido a la quinta avenida… Tienes un Mall súper cerca, al igual que oxxos! Gracias🙋🏻‍♂️

Very good place. I recommend it at 100. I recommend it

Thank you very much Judith is excellent, the houses are beautiful, the best location , it has its own beach, security, it has an Oxxo nearby, a square all the two 20 of 10 the truth. Also Judith gave us many recommendations and tips. Thanks, we'll be back soon

Muchas gracias Judith es Excelente, la casas preciosa, la mejore ubicación , tiene su propia playa, seguridad, tiene un Oxxo cerca, una plaza todo bien les dos 20 de 10 la verdad. Además Judith nos dio muchas recomendaciones y consejos. Gracias regresamos pronto

very good place is everything at hand to go to any beach on foot, a few steps away is everything you need, 5th avenue is 50 meters away entering by Paseo del Carmen, I definitely recommend it very much, thank you Dan and Kim

muy buen lugar está todo a la mano para ir a cualquier playa caminando, a pocos pasos está todo lo que necesites, la 5ta avenida está a 50 mts entrando por paseo del carmen, sin duda alguna lo recomiendo mucho, gracias Dan y Kim

The best Airbnb so far. Great villa with everything, I glad we could sleep there ! Thanks for everything

The stay in general was satisfactory, although I have some considerations. First, I find it excessive to give a deposit of $1,500 in the event of damage to the property. Personally, I had to report some damages to the accommodation during my stay. I am concerned about what would have happened if I had not noticed those damages. Also, in the castle that also had access to the pool. By 1am, they were still using the pool, which didn't seem like a problem in itself, but rather the amount of noise they generated. Even though we reported this situation, unfortunately, it wasn't resolved. The guest's attention through the Airbnb chat was more focused on promoting services than troubleshooting. Judy helped us, but we had to communicate outside of the platform.

El hospedaje en general fue satisfactorio, aunque tengo algunas consideraciones. En primer lugar, me parece excesivo dar un depósito de 1,500 dólares en caso de que ocurran daños a la propiedad. Personalmente, tuve que informar sobre algunos daños en el alojamiento durante mi estancia. me preocupa pensar en qué habría sucedido si no me hubiera dado cuenta de esos daños. Además, en el castillo que también tenía acceso a la piscina. A la 1 de la madrugada, aún estaban utilizando la piscina, lo cual no me pareció un problema en sí, sino más bien la cantidad de ruido que generaron. A pesar de que informamos esta situación, lamentablemente, no se soluciono. La atención del huesped a traves del chat de Airbnb se centró más en promocionar servicios que en resolver problemas. Judy nos ayudó, pero tuvimos que comunicarnos fuera de la plataforma.

Excellent place, clean and spacious! Thank you 🙏🏼

Excelente lugar, limpio y amplio! Gracias 🙏🏼

Excellent location, everything according to the photos and communication with them excellent, I will definitely return in future dates

Excelente ubicación, todo de acuerdo a las fotos y la comunicación con ellos excelente, sin duda regreso en próximas fechas

Very nice,spacious, comfortable house, easy to access a few streets on 5th avenue

Muy linda casa amplia confortable ,limpia de facil acceso a unas calles de la 5ta avenida

EVERYTHING IS VERY GOOD , AND SUPER WELL LOCATED , I RECOMMEND THEM .

TODO MUY BIEN , Y SUPER BIEN UBICADO , SE LOS RECOMIENDO .

The accommodation is amazing. It has everything you need for a comfortable family stay. The flats are spacious, the rooms have king and queen size beds, the bathrooms are also comfortable and everything is well maintained. The location is a very important added value, in minutes you are on the beach or on the busiest avenue of the city. The only observation we have is the number of parking spaces, in our case we were occupying two floors of one of the castles and other guests arrived to occupy the flat on the 3rd floor, but there was no place for them to park and it was uncomfortable to have to deal with that situation, as it was out of our hands. However, the management took care to deal with the other guests and give them a solution. I hope that for future occasions the plan of action for such cases, is already specified and avoid inconvenience to guests, because the accommodation and services are wonderful and not worth a bad review for these things that can be prevented.

El mejor AIRBNB, definitivamente excelente!!!

This is super located very close to 5th Avenue where you can find many places to eat and have fun. Very welcoming and excellent to enjoy with the family and friends.

Esta súper ubicada muy cercas de la 5ta avenida donde podrás encontrar muchos lugares para comer y divertirte. Muy acogedor y excelente para disfrutar con la familia y amigos.

The whole family liked everything about the apartment... cleanliness,comfort, location ,shops nearby, and restaurants :) ... quality and good price in a very guarded area... Thank you for everything, we had a great time, I recommend it 100% And I look forward to returning soon!

A la familia completa nos gustó todo acerca del departamento... limpieza,comodidad, ubicación ,tiendas cerca, mall y restaurantes :) ... calidad y buen precio en una zona muy vigilada... Gracias por todo, la pasamos muy bien , lo recomiendo 100% Y espero volver muy pronto!!!

The place is like the photos, the truth is very, very nice, from the beginning that you book are very attentive , and super close to 5th avenue , the beach and some more places... I appreciate all the good treatment

El lugar esta tal cual las fotos la verdad es muy muy bonito el lugar , desde el inicio que reservas son muy atentos , y super cerca de la quinta avenida ,de la playa y algunos mas lugares... agradezco todo el buen trato

It was a great stay in a very convenient location. Easy check in, very clean place. Thank you

Thanks so much for your stay My friends and I were very happy with your accommodation . I highly recommend it

Merci beaucoup pour le séjour. Mes amis et moi avons étaient très ravi de votre logement . Je recommande fortement

We spent one night in this house and everything was perfect. The host was very responsive and greeted us with clear and detailed instructions.

Very nice house is missing a little more maintenance very well located

Muy bonita la casa le falta un poco más de mantenimiento muy bien ubicada

Excellent apartments with a very privileged location, very clean and in excellent condition. Thanks to Judith for his hospitality and kindness. I would definitely book again again!!!

Excelentes departamentos con muy privilegiada ubicación, muy limpia y en excelentes condiciones. Gracias a Judith por si hospitalidad y amabilidad. Sin duda volvería a reservar!!!

What an amazing house and great hosts! Daniel was so helpful and it was easy to communicate. House was very clean and hosts were always answering fast to accommodate us. I would 100% recommend and book it again soon!

Hi Renad! I'm so glad you had a great time! Always happy to hear that from our guests and thank you for the 5 star review! I'm glad you were happy with our communication and the cleanliness! Love to have you again anytime.

The house or apartment was excellent for my family and I,we enjoyed the stay as they were very large and very spacious rooms in addition to being around 5th Avenue, I would definitely come back.

La casa o departamento estuvo excelente para mi familia y yo,disfrutamos la estancia ya que eran muy grandes y muy amplias las habitaciones ademas que queda a la vuelta de la 5ta Avenida,sin duda volvería.

Excellent place, very central, very close to the ferry, next to a square where you can find everything, very nice and clean house, excellent and effective service

Excelente lugar, muy céntrico, muy cerca del ferri, a lado de una plaza donde puedes encontrar de todo, muy bonita y limpia la casa, la atención excelente y eficaz

Super well location everything is close by super 5 mn restaurants in front of clothing stores all super close  by impeccable big house all very clean all perfect amenities

Súper bien la ubicación todo esta cerca el súper a 5 mn restaurantes enfrente tiendas de ropa todo a súper cerca  la casa impecable grande todo muy limpio todos los servicios perfectos

Very nice, clean and in a good area to be able to do many things.

Muy bonito, limpio y en buena zona para poder hacer muchas cosas.

Very cool place, I hope to come back soon

Very good place, well located meters from 5th avenue and with its own pool, the rooms and amenities are excellent. Undoubtedly a great option to stay with family in Playa del Carmen

Muy buen lugar, bien ubicado a metros de la 5a avenida y con alberca propia, los cuartos y amenidades son excelentes. Sin duda una gran opción para hospedarte con la familia en Playa del Carmen.

Everything is perfect ! Very good location and the house is very large, perfect for spending a weekend with friends. We'll be back !

Todo perfecto ! Muy buena ubicación y la casa es muy grande, Perfecto para pasar un fin de semana con amigos. Volveremos !

Great communication from the host. Provided me with great detail and information. I will book again if I am in the area. Thank you!

Great place and great location! Quinta Avenida is walking distance for easy shops and food. The place was very nice and cool and felt safe there is security at the neighborhood entrance. Had a few issues with the AC but Danny was very easy to reach and got it fixed right away! Great communication by the hosts! Recommend and would stay here again!

We loved it, it is very nice, comfortable and in an excellent location. 100% recommended.

Nos encantó, es muy bonita, cómoda y con una excelente ubicación. Recomendada al 100%.

Excellent accommodation, complete stays. All clean.

Excelente alojamiento, estancias completas. Todo limpio.

6BR Condo