Ideal Family, ...
Reviews
4.77
(56 reviews)
5.0
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Recent Reviews
5
Gonzalo
1 month ago
Tuvimos una muy buena estadía. El alojamiento estaba limpio, cómodo y tal como se describía en el anuncio. La comunicación con el anfitrión fue muy buena y siempre estuvo atento. Sin dudas lo recomendamos y volveríamos a hospedarnos. ¡Muchas gracias!
Host replied
5
Myfanwy
2 months ago
we travelled from the UK and Ireland for a family holiday. The property is in a gated community and is extremely safe. It was large and spacious and ideal for our family of 13 adults and 3 kids. Our host and her staff were very friendly, and proactive and were very quick to attend to any issues we had. Morgane was a very attentive host and checked in regularly to see if we had everything we needed. The beds were comfortable and the pool was amazing.. we would highly recommend this villa to larger groups.and would definitely stay here again.
5
Noemy
3 months ago
This spot was absolutely perfect for my bachelorette party of 10. It’s a tranquil spot, and a 15 minute walk into the stores and restaurants, about 30 minute walk to the heart of playa del Carmen (nightlife strip) but super easy to get a taxi (about 25 USD from the Villa to the center). The rooms were spacious, and the home itself had so many neat amenities. We felt safe and secure. We also appreciate Morgane allowing us to check in two hours early! Super flexible and kind. Only critique is we wish the Airbnb had a mini speaker and some more fresh bath towels. Other than that, wonderful stay and would recommend you stay here as well!
4
Briggitta
3 months ago
Morgane and her family were great hosts. the home was clean but not well stocked. we ran out of gas for the stove, water, didn't have dishtowels or paper towels. given that the house is meant for 16 ppl, these items are necessary for a pleasant stay. another problem is that taxis can not enter the estate without a QR code which can only be generated through an app that guests don't have access to. This became a really big annoyance When we simply wanted to go out for food but didn't have time to walk to the front gate of the estateans had multiple taxis cancel on us.inwish this was communicated beforehand. the recommended chef Chantal was absolutely amazing, and brought water when we needed it as well as paper products. thankful for the beautiful space, and the responsiveness, and recommendations.
5
Pj
3 months ago
Morgane was so good in responding and we absolutely loved our stay, we would highly recommend the property !
5
Emma
4 months ago
Es un lugar muy bonito y los anfitriones fueron muy proactivos, me ayudaron en todo lo que iba necesitando!
5
Jennifer
4 months ago
House was great! Lots of space and outdoor area is even nicer than the photos.
Host replied
5
Luis
4 months ago
We loved our stay! Big place for large groups.
5
Gaetan
5 months ago
Maison superbe fidèle à la description Accueil tres sympathique Tout était parfait
3
Vibeke
6 months ago
The Good: Location: Excellent, with easy access to beaches, food, and shops. Space: Highly suitable for large groups (up to 14), with comfortable common areas, dining, and a pool area. Convenience: The inclusion of two refrigerators was a major highlight for the group since cooking in house. Layout: Nice, open layout with large sliding glass doors. The Improvements Needed: Supplies & Basics: Shortage of essentials, specifically toilet paper, paper towels, and laundry soap. Maintenance & Amenities: The pool was not heated as advertised, the pool table was damaged (cracked/broken bumper), the PS4 lacked a charging cable, and the bikes in pictures were not available. Utilities: Hot water was inconsistent, with many showers being only lukewarm Communication: Asked by host to move to a communication app where voice messages were difficult to understand which lead to several areas of miscommunication. Recommend staying on Airbnb for communication.
Location
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