Pablo
Reviews
Superhost114 total reviews
96% Excellent
114 reviews
4.96
2022–2026
Cleanliness 4.9
Accuracy 5.0
Communication 5.0
Location 4.9
Check-in 4.9
Value 5.0
114 reviews

Diana
Excellent, 1 month ago
From start to finish, this Airbnb was absolutely perfect for our trip. Even before we arrived in Mexico, the hosts stayed in constant communication, sending us recommendations for massages, restaurants, and activities. They even helped us book with amazing local businesses, making it incredibly easy for us to simply relax and enjoy our vacation. Throughout our stay, they were always responsive and attentive to anything we needed. They continued sending great recommendations for food and activities, and when my friend got injured, they immediately sent over a first aid kit and provided us with the best places to seek medical treatment. That level of care truly went above and beyond. The Airbnb itself was beautiful, clean, and exactly what we were looking for. It was a little difficult to find at first, but the hosts anticipated that and provided clear, step-by-step directions with pictures, so we had no trouble locating it. The hospitality we received was exceptional.
Host Response
Thank you so much for such a beautiful and thoughtful review, Diana! We were absolutely thrilled to host you, and it brings us so much joy to know that you felt completely taken care of, especially when we were able to assist when your friend got injured. You were total gems to communicate with, and knowing that our local recommendations, booking help, and detailed check-in directions made your vacation easy and relaxing genuinely means the world to us. We would absolutely love to welcome you back to our slice of paradise anytime, and we wish you both the absolute best on your future travels!

Josue
Excellent, 2 months ago
Loved everything about this loft. It has a beautiful jungle aesthetic, a massive comfy bed, and a great plunge pool to relax in. It’s located in a safe, gated, and quiet zone in Aldea Zamá, making it an awesome base that’s just 5 minutes from downtown and 10–15 minutes from the hotel zone beach strip. The host’s communication and local recommendations were top-notch, and check-in was a breeze. Would absolutely stay here again!

Itzayani
Excellent, 2 months ago
We had to cancel due to flight cancellation. But the host was so willing to help us and very understanding.

Joy
Excellent, 2 months ago
We enjoyed our time at this condo in Tulum. Our initial reservation at another property didn't work out. We found this place and the host really out our mind at ease and help make our trip a memorable one. Local recommendations, private chef and massages offerings were a few of the items the host connected is to. I would recommend this place highly!
Host Response
No because saving the vacation and turning it into a total luxury experience is exactly what we live for! 😭🙏🏼 Joy, thank you both for being such phenomenal, respectful, and sweet guests. We are so stoked that the private chef, massages, and neighborhood recommendations hit the spot and gave you the dream Tulum getaway you deserved. Thank you for treating our condo with so much love and for just bringing the absolute best energy with you. Can’t wait to host your next escape!

Zein
Excellent, 2 months ago
Loved the place! Pablo was fantastic—he was super helpful, gave great suggestions, and was always responsive. The layout of the place is beautiful and the staff were all very welcoming. I also really enjoyed the complimentary massage. Overall, a 10/10 experience, and I would definitely come back!"

Laura
Excellent, 3 months ago
We stayed with this host and everything was perfect. Pablo is very professional, and his accommodation is both very clean and comfortable. We also enjoyed a complimentary breakfast. the residence is safe and ideally located, with cafés, restaurants, and shops nearby. I highly recommend staying with Pablo, he will do everything possible to make your stay enjoyable and perfect!
Host Response
Laura, you are literally an angel! 🥺 Thank you so much for this beautiful review. We are so incredibly happy to hear that everything was absolute perfection for your stay! Keeping the penthouse pristine, clean, and ultra comfortable is always the goal, and we're so glad you loved the complimentary breakfast and our safe little neighborhood setup with all the best cafés and shops right there. You were the absolute dream guest, and the door is always wide open for your next getaway! 🪐🤍

Phieyana
Excellent, 3 months ago
This Airbnb was absolutely amazing from start to finish. The pictures truly do not do this place justice — everything was even more beautiful, comfortable, and welcoming in person. The hosts went above and beyond to make the stay memorable, and all of their recommendations were excellent and made the experience even better. Anyone who chooses to stay at this residence will be more than satisfied. It felt like a home away from home, and every detail was thoughtfully put together. The moment I get the opportunity to return, this will be the only place I stay. Highly recommended!
Host Response
Phieyana, you are literally the sweetest! 🥺 Honestly, the vibes were immaculate from day one, and having you both stay with us was an absolute dream. We put so much love into every single detail, so hearing that it felt like a home away from home genuinely means the world to us. You two are welcome back anytime, manifesting that your next trip happens sooner rather than later! 🤞🏼 Space is always yours. Safe travels until next time! 🌟

Pamela
Excellent, 3 months ago
Pablo's place saved my vacation. The first Airbnb was cute but when I checked into the room I got hit with insane mold fumes! (Casa Arriba :-( Luckily, Pablo's place was saved on my wishlist. The apartment was very clean, no mold smell, and well maintained. He was super responsive, very helpful. It's not in La Valeta, but I found the neighborhood very safe, beautiful, & peaceful and still very accessible to everything you want close by. I rented the scooter so it was easy and awesome. I would definitely stay there again. My favorite part was stargazing from the rooftop pool. There are a lot of stairs as it is a 4 story apartment. Sort of cylinder shaped. But I got to enjoy all the nooks and crannies of the apartment and felt very at home. Pablo was attentive to all of my needs and made sure that the apartment was pristine in every way. Also gave me some really epic suggestions on what to see and do. I would definitely return again.
Host Response
Pamela, this review literally gives us chills! 🥹 We are SO happy we could step in and save the vacation after that whole mold nightmare, you deserved nothing less than perfection! Thank you for shouting out the pristine cleanliness and the safe, peaceful neighborhood vibes. Hearing that you loved exploring on the scooter and that stargazing from the rooftop pool was your favorite part makes us so incredibly happy. 🌌 Honestly, navigating the cylinder stairs is totally worth it for those views! You were an absolute dream guest, and whenever you need another pristine getaway, your spot is locked in. See you sooner rather than later! 🪐✨

Benjamin
Excellent, 3 months ago
Nice tall space and private pool
Host Response
Space and a private pool hit every single time. 🔥 So glad you enjoyed the layout, Benjamin! Thanks for being a great guest. See you next time! 🚀💫

Viviana
Excellent, 4 months ago
This is an absolutely gorgeous apartment! It has everything you may need and want for a relaxing vacation in Tulum. The location is in Aldea Zama and there’s great restaurants in walking distance. However, one of the biggest perks is its host—Pablo. Pablo answers immediately and gives the best recommendations. I felt he was thinking about our stay the whole time and wanted to make sure we were taken care of. I told him we were making breakfast and next thing I know there’s a four slot toaster in front of the door in case we wanted to toast our bread. That level of thoughtfulness is hard to find. Thank you Pablo and your team for making it an unforgettable stay. We will be back!
Host Response
Thank you so much for such a glowing review! Reading this truly made our day. It was an absolute pleasure hosting your family, and I’m so happy to hear that the apartment provided everything you needed for a relaxing vacation. We take a lot of pride in our location in Aldea Zama, so I’m thrilled you enjoyed being within walking distance of the local restaurant scene. We want our guests to feel completely taken care of, so I’m glad my communication and recommendations helped make your stay more seamless. I especially loved the "toaster story!", I just knew that having those four slots ready for your toast would make your morning a little easier; it’s those small details that turn a good stay into an unforgettable one. Thank you for recognizing the efforts of myself and the whole team. It was our goal to make Tulum the highlight of your Mexico trip, and knowing we succeeded is the best reward we could ask for. We can’t wait to welcome you back for another unforgettable stay!

Christian
Excellent, 4 months ago
Pablo’s place was awesome—the pool was great, the space was nice a had plenty of room. The bathrooms and showers were all very clean and nice. We were able to cook while we were there. There is a 7/11, pharmacy, and a few restaurants within walking distance, and we explored other areas of Tulum with this as a home base. It is in a safe gated community as well. Great value and easy process!
Host Response
Reading this literally made our day. ✨ Thank you so much for the 5-star energy! We are so hyped to hear that you enjoyed the pool and felt right at home in the penthouse. It’s a total vibe, and we’re glad you had plenty of space to relax and even cook up some meals. We also take a lot of pride in keeping everything spotless, so the shoutout to the cleanliness and those showers really means a lot to our team! 🧼🙌 It’s awesome that you were able to explore the best of Tulum and use the gated community as your home base; having those local spots within walking distance is such a game-changer for the stay. You were an absolute 10/10 guest, and we’d love to host you again whenever you’re ready for another getaway. Safe travels until next time! 🌴🥂

Justin
Excellent, 5 months ago
Pablo was wonderful! The place was perfect and he was super responsive. Could not give them a better endorsement.
Host Response
Thank you so much for the review, Justin! It was a pleasure hosting you at the penthouse. We are so glad to hear that you found the place perfect and that our responsiveness helped make your stay enjoyable. We truly appreciate the endorsement and would love to have you back again anytime!

Alexis
Excellent, 5 months ago
We had the BEST TRIP EVER!! First off as a group of girls coming from Hawaii, Pablo made sure we felt safe the entire time. He was in constant communication and helped with literally anything we needed. The place: absolutely beautiful. Neighborhood is so perfect! Close to everything, but quiet and peaceful. We did not want to leave. I can’t recommend this place enough. It’s about 5 mins from centro, la valeta & 10 mins to beach. We felt 1000% safe entire trip. Thank you so much for the hospitality! Pablo even let us stay longer due to a late flight and so we didn’t have to worry about all our luggage. This place is a gem!! Book it 💫💫💫💫
Host Response
Thank you so much for the kind words, Alexis! It was such a pleasure hosting your group from Hawaii, and I’m thrilled to hear you felt completely safe and at home throughout your stay. I’m glad the location worked out perfectly for your trips to the beach and Centro, and I was happy to help with the late checkout so you could enjoy your final hours in Tulum stress-free. You are welcome back to the penthouse anytime, safe travels!

Kaylyn
Excellent, 6 months ago
This place was so cute and looks exactly like the pictures. Pablo was a great host and responded quickly to any issues we had which made us feel welcomed and safe. Since the rooftop pool sits under the trees, it’s a little hard to keep clean without a cover, but other than that we really enjoyed the stay. Great location close to shops, the beach and right in the middle of residential communities.

Justin
Excellent, 6 months ago
The unit is incredibly nice and well laid out and comes with most of what you’d want in a stay. It is located a little way from the main areas, but since it is in a new development area there are a few cafes and restaurants nearby.
Host Response
Thank you so much for the 5-star review and for choosing to stay with us, Justin! 🤗🥰 We are thrilled to hear that you found the unit well laid out and equipped with everything you needed. We put a lot of heart into the design and amenities, so it’s wonderful to know it made your stay comfortable! We’re so glad you enjoyed the local cafes and restaurants nearby! We love Aldea Zama because it’s one of the most exclusive and beautiful spots in Tulum. Come back and see us again soon! 🌴☀️"