Lilliana
Reviews
Superhost82 total reviews
88% Excellent
82 reviews
4.80
2020–2026
Cleanliness 4.9
Accuracy 4.9
Communication 4.9
Location 4.9
Check-in 4.8
Value 4.8
82 reviews
Christy
Good, 1 month ago
House was great. The pool was super fun for the kids. Only bad thing was being woke up early a couple of mornings bc the pool guy turn the hose on outside and it makes a very loud noise.
Host Response
Hello, and thank you so much for your feedback! I’m really happy to hear that you had such a great stay. It actually wasn’t the pool guy. It was most likely some of the people in your group who went outside and left the water pipe open, which caused the noise. It wasn’t a loud or disturbing noise by any means. In any case, we’ve removed and sealed off the pipe so that future guests won’t be able to leave it open again. Thank you again for letting us know!
Sara
Excellent, 1 month ago
Beautiful house and host was very easy and helpful even with things not related to the house. You are a little secluded on the property and because of the gates getting rides isn't easy but host did help us a lot! The kids LOVED the slide on the pool and if you are looking for a place to relax with a big group it's perfect!
Meagan
Excellent, 2 months ago
Lilliana was absolutely amazing!! So extremely helpful I can’t say enough good things about her! The place was very clean and beautiful! The only thing I will say is when you pull up the location on the maps, it is not the same location. The neighborhood is also not close to town. Uber is not easy to get bc of the codes they have to get and bc it’s further away they don’t like to drive out that way. Lilliana helped us book transportation though. You just need to plan ahead a bit. Overall great place and again Lilliana was so helpful with all the questions I had! Responded extremely quickly!
Host Response
Hello Megan, thank you so much for your review. I am glad you really loved the area and the house and everything else. It was a pleasure meeting you and your family. As far as the map I double checked and everything was good. Not sure what might happen on your end, also the QR codes it’s a way for the condominium to keep track of who enters and exits the Hacienda. As you noticed it is a very exclusive place and everyone needs to have access to get inside the community
Katerine
Excellent, 2 months ago
Liliana is an excellent host! He's really is super approachable and responds super fast. The place was beautiful. My family and I had a great time. The house has everything you need for all tastes. Lili is definitely a super plus because she makes you feel comfortable.
Fabian
Excellent, 2 months ago
The house was perfect for our group of friends. The extra amenities are very good for having fun times, being able to have a barbecue and talking. Lilliana's communication was fantastic and she answered all our questions immediately. We'd love to go back.
Alison
Excellent, 4 months ago
Lilliana was an excellent communicator, we did have some difficulty finding the exact location of the house with the address listed but she was extremely responsive and helped us quickly find the house. We had 3 families with children ages 4-7 and the house was an absolute dream, the pool was perfect! The house felt incredibly private and the resort itself very safe. Thank you!
Jimena
Excellent, 4 months ago
Very spacious, clean, and modern accommodation in a private and very safe condominium, just a few minutes from the beach, ideal for families or large groups.
Oliver
Not good, 4 months ago
The house itself was nice, however the pool was very low in water level and unusable due to the amount of chemicals. Lilliana had the pool cleaners to come each day and work on it with a pump, but it took 4 days until it was clean. We submitted a complaint about this, and in response Lilliana claimed that we broke things which we did not, including a television that was locked in a garage that we didn’t have access to. Clear attempt of a price grab which was disappointing. The pool table, foosball table were broken. Many things around the house were dilapidated and in need of repair. It is a nice house but needs some attention. We were also locked out of the gated community as the QR codes Lilliana provided did not work. Eventually was sorted out. Not a bad stay overall, but the condition of the house is different to description. And host was disappointing with the fraudulent claim.
Rebekah
Excellent, 5 months ago
We took our three adult daughters and their boyfriends to Hacienda Pinilla for a surf trip. The house was perfect for all of us-8 adults, plenty of beds and bathrooms to make our stay easy and comfortable. The pool, slide, poolside and outside area were awesome! We surfed at the nearby beaches in the morning and late afternoon and sat by the pool and played cards in the mid day. There were mosquitos at night so bring bug spray. We also appreciated the low $5 per person charge at the beach club as we often made that our base camp and surfed in front of the club. Liliana is extremely helpful and always responded immediately! As a side note, be prepared for high prices for groceries in Costa Rica. Still, it was one of our best trips as a family ever. Definitely recommend Casa Sunset and Liliana. C
Carmen
Excellent, 6 months ago
Casa Sunset was absolutely perfect. It was clean with multiple amenities on site. The outdoor area felt like an amusement park. We thoroughly enjoyed the space. Lilillina is by far my favorite Airbnb Host. I would happily stay at any property she manages.
Seba
Excellent, 7 months ago
We loved staying here! Lilliana was very responsive and kind. Check in was flexible which was needed for our long trip and grocery shopping. She had recommendations for shopping and let us know about a closed road ahead of time. She was very helpful with anything we needed. We loved the pool! The 9 kids we had with us were in it the entire time. They loved the slide and the fancy lights. We were able to watch an NFL playoff game easily on the TV. We were provided with a nice crib for our 14 month old. The grill was great! Super close to a nice beach and beach club $5 per day if we wanted to use their pool as well. (We loved being at the airbnb so we just used beach access and not the beach club pool). Kitchen very well stocked! Loved the robot vacuum! Tons of towels! Wish there was a bath but that wasn’t a deal breaker at all. Just nice when you have a baby:) Very safe gated neighborhood. Very nice guards at the gate! Would definitely recommend!
Anyuli
Excellent, 7 months ago
1000% recommended, the house, the location, the host's service, I definitely plan to return 😍
Ana
Excellent, 8 months ago
We had an amazing time at Casa Sunset!! The house is absolutely beautiful and comfortable. We felt right at home! Hacienda Pinilla has everything for everyone in the family and it’s surrounded by beautiful and private beaches!!! Liliana is the best host I ever had on Airbnb!! Definitely recommend Casa Sunset to anyone. We are already planning our next visit.
Justin
Excellent, 8 months ago
Lilliana was great and very helpful throughout the entire stay. The house was exactly as described and in a great and safe neighborhood. The pool was a huge hit for our kids!! The amenities were perfect for our family. Can’t wait to bring our family back.
Luis Carlos
Excellent, 9 months ago
We had a great experience during our stay. The house is beautiful, very well maintained and with all the necessary details to enjoy the weekend. The atmosphere of the place is very pleasant and perfect to relax. The host was incredibly friendly and was always attentive to our inquiries, helping us at all times. Undoubtedly, their hospitality made the experience even better. We fully recommend this house and hope to be able to return soon.