The Agency Baja Travel
Reviews
23 total reviews
96% Excellent
23 reviews
4.83
2025–2026
23 reviews
Drew And Laura
Excellent, 4 weeks ago
This place was amazing! From the beginning of our stay and visit the Club House, to the responsiveness of our host and how comfortable the house felt it was a great experience. Do take advantage of the host’s recommendations for a private chef (the food and service are top notch). Daniel did such an amazing job at showing us around the house and answering our questions, we will be back
Host Response
Thank you so much, Laura! It was truly our pleasure to host you and your group. We’re delighted to hear that you had such a wonderful stay and enjoyed both the property and the Club House. It means a lot to know that our recommendations, especially the private chef experience, helped make your trip even more memorable. Thank you for choosing to stay with us and for your kind words. We can’t wait to welcome you back to Cabo for another unforgettable stay!
Aj
Terrible, 1 month ago
One of the worst Airbnb experiences I’ve ever had. The property sits next to active construction that was never properly disclosed. The nonstop noise ruined any chance of a relaxing vacation, but the biggest issue was the massive amount of construction dust covering the terrace and first floor every day. Everyone in our group woke up with irritated throats and breathing issues, and one guest with severe asthma required medical attention. The WiFi also completely failed, leaving us unable to communicate, confirm reservations, or manage our trip. We were told it was a widespread outage, yet the clubhouse WiFi worked perfectly, proving it was this property’s issue. We paid for a peaceful luxury vacation and instead got construction, health concerns, and unusable internet. I cannot recommend this property to anyone. Stay elsewhere.
Host Response
Thank you for your feedback. We are sorry that your stay did not meet your expectations. The neighboring renovation was taking place on a property outside of our management and was therefore beyond our control. As soon as your concerns were brought to our attention, our team responded promptly and remained available throughout your stay, working proactively to provide solutions and assistance whenever possible. Regarding the internet service, there was a temporary service interruption (1 hour per max) affecting the area during your stay. Our team stayed in contact with the provider and kept you informed while service was restored. At The Agency Baja Travel, we strive to be transparent with our guests and to provide the highest level of hospitality. While certain external circumstances cannot always be prevented, our commitment is always to respond quickly, professionally, and with our guests’ comfort in mind.
Aly
Excellent, 3 months ago
Beautiful Airbnb! Very spacious, clean, looks just like the photos, everything is new & modern. The neighborhood felt safe, it was a little hard to find at first but with clear instructions from the team we were able to find it. The AC unfortunately broke in the casita and they offered us compensation for the inconvenience and did their best to fix it in a timely manner. Our group had a great time and I definitely would recommend to stay here!
Emma
Excellent, 3 months ago
We enjoyed everything about our stay! The house and amenities were outstanding. Our family had a wonderful time and we were able to enjoy our trip to its fullest. The concierge services went above and beyond to make us feel welcomed. I would recommend this property to anyone looking for a special experience that gives you a luxury and relaxing experience.
Alison
Excellent, 4 months ago
The photos don’t do the place justice! It was absolutely perfect for friends to gather and hangout. Would love to go back one day!
Stacy
Excellent, 5 months ago
This place was amazing for our family vacation and Johel was great to work with
Devon
Excellent, 6 months ago
We had a fantastic stay!! Easy to communicate, in a safe area and stunning views! We’ll be back!
Host Response
Thank you Devon for your kind words, we hope to see you back very soon! Best. Johel Montiel Hospitality & Operations
Kari
Excellent, 7 months ago
We had a fantastic stay in San Jose del Cabo for my bachelorette. The Airbnb was pristine and even more beautiful in person! We felt safe as it is located within a gated community. Johel and The Agency Baja were attentive to our needs and were always available if we had questions. I would 100% return to this location for future stays. *The only thing that may be helpful for future lodgers to know is that this is a new development and is not well-located on the map. None of our Ubers were able to locate the home, nor could any delivery service. Because of this, we had to arrange private transportation for the remainder of our trip. Still worth the stay if you can plan around this!
Host Response
Hi Kari, Thank you for your kind words and of course your additional feed back. I'll work on a strategy to resolve the issues with the location of the property via google maps to make sure this is corrected. We hope to see you all again very soon! Best. Johel Montiel
Brad
Excellent, 7 months ago
Home is beautiful! We loved the layout, vibe, and location. We were a family of 8 and the space was amazing. Forever views to the ocean with everything you need on property! Johel was an awesome host and always responsive with great recommendations. Highly recommend!
Host Response
Hi Brad, I really appreciate your kind words, I’m happy that I was able to accommodate you and your family with your last minute trip to Cabo. I really hope I see you and your family back very soon! Best. Johel Montiel
Karen
Excellent, 7 months ago
The house was a dream! Every space was beautifully decorated and thoughtfully arranged for a comfortable and relaxing stay. The kitchen was spotless, and fully equipped with everything we needed. The pool and spa our favorite — perfect for relaxing and enjoying the outdoor space. My personal favorite was the master bedroom; the mattress was so comfortable we’re already planning to buy the same one. We had an amazing time celebrating New Year’s together as a family for the first time in five years, with breathtaking views that made it even more special. Johel, our host, was outstanding. He communicated with us prior to arrival with clear and easy check-in instructions, was punctual and present at check-in to personally walk us through the home, and made sure we felt welcome from the moment we arrived. He was extremely friendly, attentive, and professional throughout our stay. We highly recommend this home to anyone looking for a beautiful,relaxing stay in Cabo and would gladly return!
Host Response
Hi Karen, I really appreciate your kind words. We really hope to see you and your family back very soon! Best. Johel Montiel Hospitality & Operatios
Alexandra
Excellent, 9 months ago
Johel was an incredible host and this house is beyond all expectations! What a beautiful home - it is fully stocked, perfect for families and had all the amenities you could want. Johel accommodated our families needs and was so helpful and informative of the entire area/home. 10/10 would love to come back!
Host Response
Hi Alexandra, I really appreciate your kind words. We really hope to see you and your family back very soon! Best. Johel Montiel Hospitality & Operatios
Sasha
Excellent, 9 months ago
Our stay at the villa was amazing and Johel was super helpful and responsive. He made our stay extremely pleasant and easy. Hope we can come back!
Host Response
Hi Sasha, We really appreciate you kind words, we cannot thank you enough and really appreciate having you as a guest. We really hope we get to see you and your guests back very soon! Best. Johel Montiel Hospitality & Operations
Frida
Excellent, 9 months ago
Excellent service from The Agency and a super good accommodation option, totally worth it!!
Host Response
Thank you very much for your kind words, we hope to see you and your whole family soon! Regards. Johel Mintuely
Newel
Excellent, 10 months ago
We loved staying here! We brought our 3 little buys and they loved the pool, the open living room where we could eat and watch movies together and the fire pit. We will be back as soon as we can! Johel and team were amazing!
Host Response
We appreciate your kind words and the review Mr. Cusick. We hope to see you back very soon! Best. Johel Montiel Hospitality & Operations @TheAgencyBajaTravel
Imani
Excellent, 1 year ago
My friends and I stayed here and this has to be the best place I’ve stayed hands down. Not only is the house beautiful but Johel, the host, is so kind and responsive! Any questions we had he was always there to answer. The area is so peaceful and gated for safety which I LOVED. Everything was super clean from inside to outside. Johel is my go to host for Cabo. I couldn’t have had a better experience.
Host Response
Hi Imani, I really appreciate your kind words and we really hope to see you all back to Cabo very soon! Any post to social media please send me the links. Also let me know if we can share them!