Sarah
Reviews
Superhost92 total reviews
84% Excellent
92 reviews
4.80
2022–2026
92 reviews

Marc
Excellent, 3 months ago
Casa de los Pájaros was perfect for our stay in Santiago. It was comfortable and peaceful, and we really enjoyed our stay. Sarah was very responsive and friendly. We would definitely stay again!

Juan Jose
Good, 5 months ago
Everything was fine; Sara was very friendly and helpful, and the place is beautiful.

Katy
Excellent, 5 months ago
Sarah’s house and the attached amenities were lovely and peaceful. We had a great time visiting Santiago and the market and then spending afternoons at the pool or kayaking in the lake. Air quality was poor while we were there (dry season), but certainly nothing Sarah can control!

Kristin
Excellent, 5 months ago
Photos do not really do justice to the natural beauty of this property, it's incredibly beautiful!!! Walking distance to town. Food at the restaurant was great, especially the blue corn pancakes! Local markets were unique with large indigenous population that was very friendly to tourist ❤️❤️❤️

Jennifer
Excellent, 5 months ago
We loved staying at Casa Pájaros! It was super comfortable and had everything we needed. I hadn’t understood from the description that there isn’t a view of the lake from the Casa itself, but it was just a short walk away. We really enjoyed using the hot tub, sauna, and kayaks. The road between the casa area and the lake area is fairly busy which makes it easy to catch rides to town when needed. There is a water treatment plant a little ways down the road, which is a bit noisy when you’re out on the water in front of the property. Sarah was a wonderful host - responsive and helpful. Overall, we loved Casa Pájaros! Thanks, Sarah.

Julian
Excellent, 5 months ago
We had two amaizing days there at the lake. The house is really beautiful and has everything you need to feel comfortable. Also the people working there and in the restaurant have been super friendly and helpful. Communication by the hosts superb.

Sandra
Excellent, 6 months ago
10/10 recommend! This was the perfect getaway, the hot tubs, kayaking, sauna, and overall vibe made it such an amazing and relaxing stay.

Juan C
Excellent, 7 months ago
Our stay at the Casa de Pajaros was wonderful; your whole house is beautiful. My wife loved the decor and the amenities. The pool, jacuzzi and the Temazcal incredible! The view was the best part, my famiy enjoyed it very much. Thank you 🙏

Roberto
Excellent, 8 months ago
Great location

Maureen
Excellent, 8 months ago
The kitchen was complete for a cook , although breakfast & coffee were the most we ever made here. The Posada de Santiago restaurant was top notch! The facilities were 5 star and staff as well. We loved our stay in Santiago de Atitlan

Team
Excellent, 8 months ago
All good !! Thank you

Berenice
Excellent, 8 months ago
The house is very nice, the beds are very comfortable and the common area with pool, jacuzzi, sauna and private dock is amazing, we were able to swim in the lake there and it was the best of the trip in addition to the restaurant of the Posada de Santiago that is next door is very tasty and very convenient to eat something nearby.

Edgar
Excellent, 9 months ago
Excellent location

Stuart
Excellent, 9 months ago
Sarah is a wonderful host. Friendly and always responsive. The cottage was beautiful - far more than expected! I will definitely stay here again!

Joaquín
Excellent, 11 months ago
The house is super complete and everything is of very good quality. I recommend it for a long stay. Sarah was very attentive

Sonia María
Good, 1 year ago
Very nice airbnb

Jessica
Good, 1 year ago
I loved the stay at Casa de Pájaros, it was just what I needed to get some rest and disconnect from the city. A super cozy Airbnb. We had the inconvenience that the WiFi had been ruined throughout the accommodation, so to communicate we had to go down to the restaurant. But otherwise, highly recommended!

Kate
Excellent, 1 year ago
Gorgeous home with a beautiful view and amazing amenities. I recommend this place to anyone looking for a peaceful retreat in Santiago

William
Excellent, 1 year ago
I'll definitely be back

Geovanny
Excellent, 1 year ago
Excellent

Abner
Excellent, 1 year ago
Great place!

Céline Marie
Excellent, 1 year ago
perfect stay in a quiet area! in a soothing and relaxing setting!

Eve
Excellent, 1 year ago
A lovely little stone casita on the grounds of the old posada de santiago. The grounds are lovely and the old restaurant is still there and its quite good. But what is stunning, are the views the amenities, including an amazing pool and Jacuzzi and Palapa just area across the street, with the most phenomenal views of the lake and the volcan de san pedro! The host was responsive and here instructions were clear. It is the nicest place i have stayed in Santiago, which is my personal favorite on the lake.

Evie
Excellent, 1 year ago
Stayed here for one night, was amazing! Very peaceful, the restaurant was great, and the pool and hot tub were perfect. All the staff were kind and accommodating. There was a small scorpion in my bed, so just be sure to check before you climb in!

Adam
Excellent, 1 year ago
I always love this location! So peaceful, amazing and helpful staff, gorgeous views and it’s safe. Sarah was very friendly and responsive. Thank you for a great stay. We will be back !!!

Eban
Excellent, 1 year ago
We had a last minute change of plans and Sarah was able to accommodate us for one night. She provided excellent instructions and was always quick to respond. Her house is exactly as the description and photos show it. Very nice place with plenty of room for our family of 4. Having filtered water available was great. The Posada is a lovely location with amazing views of Volcan San Pedro and lots of activities. The staff are all super helpful and aim to please. Overall it's a great place to stay and we would definitely come back!

Derrick
Excellent, 1 year ago
Amazing place right on the lake. I live in Antigua and love coming here to decompress.

Ippolita
Excellent, 1 year ago
Beautiful location and comfortable home!

Anibal
Good, 1 year ago
The temescal,pool and the jacuzzi are not close they are about like 5m walk

Fabian
Excellent, 1 year ago
Very pleasant and beautiful access to the lake.

Eve
Excellent, 1 year ago
We loved our stay at Sarah’s place! Such a unique location and cozy home. Spacious for a couple but could easily sleep 4. The restaurant nearby is great. The hot tub that overlooks the lake and volcano was a big highlight. Highly rec!

Sara
Excellent, 1 year ago
My family and I enjoyed our stay, would definitely consider coming back. Sarah and her crew were really nice, helpful and accommodating. The lodge has nice amenities and everyone is so friendly. We loved it!

Nathanael Carroll
Excellent, 1 year ago
Charming home at a great location. The restaurant was right nearby and delicious.

Carlos
Excellent, 1 year ago
Very nice place, well equipped. It's what it takes to be on the go in Santiago.

Emilie
Excellent, 2 years ago
Great for our small family of 4! There is a school up the coast and we had the chance to visit it.

Tim
Excellent, 2 years ago
Sarah is a great host and explained everything thoroughly. She was also on top of it and checked in during the stay to see how things were as well as responding timely to my questions. The place itself is set in a beautiful setting with a great view of the lake. The sauna is nice and the facility has everything you need to feel relaxed.

Jarrad
Excellent, 2 years ago
Wonderful spot in Santiago. Pasado de santiago is a very relaxing and beautiful!

Elizabeth
Good, 2 years ago
Spectacular views, & beautiful gardens & service. Cottage was stacked up with shampoo/conditioner, sugar, coffee, plastic bags, & towels. It lacked nothing! 🙏🏼 We wished there was a dining table, as we like eating together as a family & more of a seating area in living room, other than that, it was awesome!

Brian
Excellent, 2 years ago
we went very well the place was very clean and nice I highly recommend being able to stay here and Sarah was quite kind to us and she managed to solve our inconveniences. We are very satisfied

Albert
Excellent, 2 years ago
Amazing place! Loved the view from the pool.

Nelson
Excellent, 2 years ago
Excellent stay with a very pleasant and well-equipped house. Very good location with access to the lake and 15 minutes walk from the city center which makes the place very quiet I highly recommend

Daniel
Excellent, 2 years ago
Casa de los Pajaros was very nice. The setting was great. The restaurant on the property was very nice, great service and nice food selections. The location was very convenient, as it was easy to catch a tuk-tuk at the end of the driveway.

Eduardo
Excellent, 2 years ago
Excellent place, everything they offer can be done and met all our expectations, the place is perfect to spend it with family or friends and everything is within reach. Also the attention is excellent!

Daniel
Excellent, 2 years ago
We had a great time at Sarah's place. Sarah is extremely helpful, responsive and friendly. Would stay there again.

Cristian
Excellent, 2 years ago
Excellent

Josh
Excellent, 2 years ago
Sarah's place was great! It's a very cozy casita a two minute walk to the shores of beautiful Lake Atitlan. Across the street from the resort there is a pool/jacuzzi area where you can rent kayaks off of a little private dock; there are lockers to use if you decide to venture out onto the lake (strongly recommend taking out the kayaks!). Last, the restaurant on the property is exceptional, and from what I understand is one of the best restaurants in Santiago Atitlan. Sarah was a great, flexible, and very communicative host. I strongly recommend this listing!

Monique
Excellent, 2 years ago
If you want to escape and experience real community, beauty and peace this is the place. Hands down can’t wait to return.

Dulce
Excellent, 2 years ago
A very peaceful place perfect for resting and with a beautiful view. very clean, comfortable and nice

Elizabeth
Good, 2 years ago
The lakefront area has a very nice private dock, very well kept gardens, super cute pool. It was the most beautiful thing about the property.

Cesar
Excellent, 2 years ago
An excellent place, very cozy, the house is very well equipped, as you can prepare all the meals there. It is safe and secure and private. Recommended.

Grégoire
Excellent, 2 years ago
We had an amazing time at Casa Pajaros. The house is located within a safe gated community filled with flowers and birds. We loved the private waterfront facilities - pool, jacuzzi, temazcal, kayaks - all well maintained by the wonderful staff. From there, the view of San Pedro is stunning. The restaurant was convenient; the food was fresh and prepared with care. You can have food delivered to the pool! The Posada is on the edge of Santiago Atitlan making it a quiet retreat. Tuk tuk costs 5 Q/person to reach the city center. We highly recommend checking it out on market days. Sarah is a wonderful host, always available to answer questions and give recommendations. Through Sarah, we found a driver who drove us directly from Antigua, and asked the housekeeper to prepare us Guatemalan meals - some of the most authentic meals we’d had. Our cabin had two bedrooms. The house with its original one bedroom is beautifully built, however we found the vaulted bedroom needed a refresh.

Gabriela
Excellent, 2 years ago
Sarah's Airbnb is so cute and charming!! It is in a fenced in yard with lots of trees and plants around for privacy. You can walk down to the lake to the pool and hot tub which overlook the lake. You must reserve the hot tub, kayaks, and canoes. But we had no issues with that. There was staff to help with questions about reserving. When by the lake, HIGHLY recommend using the lockers by the pools and keeping valuables in sight at all times. There is a nearby town about 5 minutes away. At night, you can hear dogs barking distantly, but that did not bother me. I loved the place and can't wait to go back again!

Angel
Excellent, 2 years ago
Excellent place and nice facilities

Izaias
Excellent, 3 years ago
Thank you so much, Our kids were happy to find toys and games . Thank you very much for your service.

Edson
Excellent, 3 years ago
Great place

Kathy
Excellent, 3 years ago
The house was beautiful! It was nice to have private parking and to have access to a pool and jacuzzi. Our plans changed drastically because we got stuck in Guate the capital cause of bad traffic and we got there super late and we’re unable to use the pool and jacuzzi but Sarah let us use the amenities the next day even after we had checked out. We would definitely stay here again!

Dylan
Excellent, 3 years ago
Amazing property, best Airbnb i’ve ever stayed at

Brian
Excellent, 3 years ago
A wonderful, quiet, hidden gem at the lake. The house is super cute, peaceful, and quiet. The pool on the lakefront was amazing. The on-site restaurant makes the stay remarkably easy if the short walk into town feels like too much after a day of relaxing or exploring.

Selvin
OK, 3 years ago
It is a place to rest
Host Response
Hi Selvin, thanks for taking the time to leave a review. I'm disappointed to see that you only gave 3 stars, your comment doesn't leave much information to understand why. But you are correct, that it is a place to rest and relax. I'm glad to hear that you enjoyed your stay, even if your 3-star review doesn't reflect that.

Rod
Excellent, 3 years ago
Great cozy place, it perfectly fits a group of 4. The kitchen is well equipped and that helps manage your meals a lot better! The pool was a good spot to spend the afternoon! Sarah was just a message away and ready to reply back every time. Thanks for everything!

Nancy
Good, 3 years ago
The place is full of a lot of peace , so you can comfortably rest 5 people ; if you cook, this is your house, it has everything to do it . Complete water activities, the temazcal♥️; taking walks to get to know San Juan la Laguna is a must-see walk. Keep in mind that fun area is outside the house area but it is accessible , worth going .

Diego Armando
Excellent, 3 years ago
Excellent stay! Nice facilities, good atmosphere and best of all, the pool and dock.

Kailyn
Excellent, 3 years ago
Our stay was perfect. For the price of this airbnb we got way more than others! The grounds are beautiful and the place was fully stocked with anything you could ever need. The beds were comfortable. We enjoyed spending evenings on the couch on the patio. Our daughter loved the parrot on our front porch! Breakfast was basic, just fruit, bread, and granola, but it was right next door to lots of great restaurants. It is right in the middle of town, but was so quiet in our room. Wonderful stay.

Jose
Excellent, 3 years ago
Very good location and everything very nice

Luis
Excellent, 3 years ago
We loved the place. Everything you see in the pictures is just like the place. The cabin feels like your own home. The location is excellent as it gives access to the lake to a more private part. Sarah is an excellent host and very easy to communicate with. We'll be back soon soon.

Jose
OK, 3 years ago
Small but good place to stay. The hotel has amazing food
Host Response
Hi Jose, thanks for letting folks know that you had expected the house to be bigger. I think the photos show all of the available spaces of the house, so it will be good for future guests to note that the house is not bigger than the pictures indicate. You privately messaged and let me know that you thought the pool was part of the house and were not aware that the house was part of a community. However, the listing clearly states that there are about 10 houses in the community and that the pool is shared with the other houses. Thanks for noting that it's a "good place to stay" I don't think the 3-star review does the house justice. The poor rating seems to be based on your misconception of the place. However, those who read the reviews, they will not make the same mistake! So that's helpful.

Eugenia
OK, 3 years ago
The stay was very short,however pleasant, it was no longer interested in going to the village,getting to know the handicrafts of the place and enjoying the views of the lake

Lucia
Excellent, 3 years ago
a very cozy house, the perfect place to relax in very good condition, very nice place

Lale
Good, 3 years ago
Pretty place, lovely interior design. Reccomend! We enjoyed lake access, kayaks & sauna! We stayed 13 days. Very responsive & helpful. Sarah is passionate about making her guests enjoy their stay. We went hiking with her family! Found raw milk in Canton Tzanchaj. We enjoyed short walk to the produce market in Santiago, visited La Reserva in Pana, health food store in San Pedro (Salud Para Vida), dance at the Eagle's Nest in San Pedro, went cliff jumping in San Pedro (Cerro Tzankujil). We do not eat out, but restaurant at the foot of the property is delicious. We ordered beef fajitas, blue corn tortillas, & tres taquitos with beef, beans, guacamole. Also, good flats of chicken eggs. Not many cons, however we did not like: no morning sunlight, takes a while to make the temperature of the shower just right, & dining seating is not comfortable. We used couch pillows to make the chairs comfortable. There were loud neighbors our 11th night, other than that it was quiet.

Michelle
Excellent, 3 years ago
This is one of those super special places you'll wish you can stay in for a long long time. It's super cute and creatively built with lush garden surrounds, but also has everything you'll need for a comfortable stay. Great kitchen and bathroom, comfy beds and is very very secure within a gated community of equally beautiful and unique abodes. There's also access to excellent facilities right next to the lake, looking out at the volcano...we used the jacuzzi at night and did some early morning kayaking on the glass-like water. Swimming pool, Yoga hut and sauna are also available in the same location. Truly it was bliss. I didn't miss TV at all, although the wifi was excellent so accessing things online is certainly possible if that is your want. My only regret is that the stay was so short. But that only means I'll be back... Thanks Sarah!

Brigitte
Excellent, 3 years ago
The best!!

Walfre
Excellent, 3 years ago
My wife and I had an excellent weekend enjoying the cozy "the bird house" , kayaking, using the sauna and the relaxing jacuzzi. The staff follows the spirit of the host, Sarah, as they were very attentive and very kind, especially Don Miguel. The food offered by the restaurant is exquisite, very original in its elaboration. We will return to this place soon and enjoy the privacy, silence, amenities and unforgettable view that this place offers volcanoes.

Paola
Good, 3 years ago
Communication and check-in very good, the pool area very comfortable. The house has everything you need

Byron
Excellent, 3 years ago
It is very nice, my family and I like it a lot, it is the second time we have stayed with Sarah and we hope to return. Highly recommended!

M
Excellent, 3 years ago
Excellent place. Total privacy to relax 🤩 100% recommended to return many more times

Donald
Excellent, 3 years ago
Santiago was the best part of our trip and Sarah’s place was everything we needed and more! The check in process was very straight forward, the house was perfect (clean, hot shower, adorable), and the property was quiet and beautiful. Sarah’s binder with local information was super thorough and helped us navigate the lake better. She was so responsive whenever we had a small question. Everyone on the property was extremely kind and hospitable and went out of their way to greet us and provide good local info. The hot tub was a perfect way to end both of our days there. We definitely recommend using a guide and hiking Volcan Atitlan- Esteban was our point person and his info is in the binder. The food and service at La Postada was incredible. The best during our whole trip in all of Guatemala (seriously! Everything is made in house)! This town is a must see if you want to have a genuine, authentic experience of the beautiful culture of Lake Atitlan. We felt safe and welcomed everywhere we went and were thrilled to have Sarah’s house as our home base.

Melissa
Excellent, 3 years ago
Sarah was the best host! She constantly went out of her way to be helpful. The property is absolutely beautiful and I found it safe, clean, and comfortable. The wifi is super fast which was also a plus. The food at the restaurant is delicious and the property also has direct access to the lake for swimming! Santiago is full of life and my stay here made my visit to Lake Atitlan extra special. Can't wait to return!

Erick
Excellent, 4 years ago
Beautiful place, great location, delicious food and restaurant service. Definitely worth of visit.

Jen
Excellent, 4 years ago
Sarah has been so communicative from the very beginning. She checked in with us often. She helped us connect with a shuttle driver that took us straight to Santiago instead of having to take a boat from Panajachel. She offered services that would normally cost a fee, but gave them gratis because we had a longer stay. She offered many amenities (coffee, soap, etc) that not all hosts offer. The fixtures and appliances are superb. Having a washing machine is a really nice touch! we thoroughly enjoyed our stay and would love to return someday!

Otto
Good, 4 years ago
Pretty good, I would go back.

Emilio
Good, 4 years ago
The house is super cute and cozy! Walk for a minute and your are on the best lakefront property in Santiago Atitlán. Beautiful amenities and views. You can't go wrong to come for a weekend getaway.

Alejandro
Excellent, 4 years ago
It is an incredible place, with wonderful views, and amenities to enjoy from the pool to the Jacuzzi and activities that can be done such as the Kayak and others, we loved the super nice, cozy and very complete apartment to spend as many days as you want.

Mario
Excellent, 4 years ago
Very comfy, clean and nice. Totally recommended

Manuel
Excellent, 4 years ago
The stay at Sarah's birdhouse was a ship, from entry and communication to comfort and cleanliness. Sara is definitely a super host. The pool and the rest of the amenities make you want to come back!

Oliver
Excellent, 4 years ago
Great place. Comfy bed, nice bathroom and washing machine. Space to relax. Communal areas are divine. Very much enjoyed swimming in the lake every morning

Natasha
Excellent, 4 years ago
Very cosy, beautiful home! Perfect if you have children. Kitchen was fully stocked and the washing machine made things super easy for us. The sauna was lovely to use, and the guys helped us set up a fire in the main area so we could BBQ one night. Sarah’s communication was excellent also. Would recommend.

Julian
Excellent, 4 years ago
Awesome house. In a nice secluded area just out of town (only a couple of minutes walk). Great kitchen fully stocked with everything you need, the most comfortable bed I’ve slept on in three weeks in Guatemala and fantastic facilities available (temezcal in the evening especially). Loved every second we were here, highly recommend.

Andrea
Excellent, 4 years ago
Excellent service, Sarah is very helpful and friendly, the place is very nice. Highly recommend! I look forward to coming back.

Manuel
Excellent, 4 years ago
Excellent stay

Paola
Excellent, 4 years ago
I love the house, the small community and the staff of the common areas very friendly and willing to help. Great communication with the host. Highly recommended for a small family getaway, as it's usually difficult to find a house for 4 people. Easy to get around with the Tuc Tucs.

Juan
Excellent, 4 years ago
excellent place, very nice and comfortable place with all your needs, very suitable for children, place to visit again with various activities to do

Ana
Good, 4 years ago
A very good place to visit.