Antonio

Reviews

16 total reviews

75% Excellent

16 reviews

4.44

2022–2024

Cleanliness 4.7

Accuracy 4.7

Communication 4.7

Location 4.5

Check-in 4.7

Value 4.5

16 reviews

3BR Villa in Turrialba

Eduardo

Excellent, 2 years ago

Very nice place, exactly as shown in the photos, very clean. Just take into consideration that the streets to get to the house are not in the best condition so it should be prioritized not to go in a very low cart

Host Response

¡Gracias por tomarse el tiempo de dejarnos un review! Nos alegra saber que disfrutó de su estadía con nosotros. Valoramos sus comentarios y sugerencias, las cuales nos ayudarán a seguir mejorando nuestros servicios. Esperamos tener el placer de recibirlo de vuelta en un futuro cercano.

The property is located on a hill with a nice view and tranquility. The facilities are well maintained. Don Marvin, the caretaker, is a helpful person. The refrigerator wasn't cooling, we understand it can happen at any time, and Don Marvin helped find an alternative. The bad: There are cameras outside, that's not bad, but they seem to use it more guest supervision than for outside surveillance. A few hours after our arrival, it happened that the owner requested that we not use glass cups in the pool when we were really on the ranch next to the pool. Faced with our concern, the owner indicated that he just looked to see that everything went well at check-in. But, at different times during our stay we saw how the camera was moving to focus in other directions. And from our complaint we felt like the owner was on the offensive, which made our experience uncomfortable. We would not come back

Host Response

Hola Oscar, gracias por compartir su experiencia con nosotros! Nos complace saber que disfrutó de la hermosa vista y la tranquilidad que ofrece nuestra propiedad. También estamos encantados de saber que Don Marvin, nuestro cuidador, pudo ayudarlo durante su estadía. Lamentamos que la refrigeradora no estuviera funcionando y agradecemos su comprensión al respecto. En cuanto a las cámaras de seguridad, las usamos para garantizar la seguridad de los huéspedes y la propiedad. Lamentamos si esto le hizo sentir incómodo. Respecto a la situación de los vasos de vidrio en la piscina, solo queríamos garantizar la seguridad de los huéspedes para evitar accidentes. Lamentamos que esto haya afectado su experiencia. Nos tomamos muy en serio todos los comentarios y sugerencias de nuestros huéspedes, por lo que agradecemos su retroalimentación. Esperamos nos dé una segunda oportunidad de recibirlo nuevamente en el futuro.

Beautiful view from a wonderful and well cared for country home . Pristine pool. Caretaker on premises. Big clean kitchen and large washroom. Bathrooms are big and clean. We saw a lot of birds, even a toucan early in the morning. This is a perfect stop for a restful few days when you are going from east to west coast, for instance. Will stay again in a heartbeat.

Host Response

Hi Karin, thank you very much for taking the time to leave us your review. We are pleased to know that the property was to your liking and you had a 5-star experience with us. We look forward to welcoming you back soon!

The house is a very good place for a long family stay, to take everything and not have to move to Turrialba or other towns. The reception and caretaker is a very courteous, helpful, friendly and nice person. It is a good place for celebrations as it is totally private, it is very nice and has many places to be/use such as the pool, the grills, the terrace, the garden with animals, the children's playground... It has complicated access in my opinion, for those who need to be moving, because it is very isolated, the road is made of stones (4x4 car is recommended) and at night it is very dark to get there. I wish I enjoyed it more than we could.

A house with a very well equipped kitchen, in a dream area. There are many routes for mountain biking and hiking! Communication with the host is very fluid and is very close to the city and at the same time immersed in an ideal environment to rest!

Host Response

Buenos días estimada Marcela, un gusto saludarle! Agradecemos los buenos msjs y los buenos comentarios esto nos ayuda siempre a mejorar para seguir creciendo y atender nuevos huespedes. Como lo menciona nuestra casa ofrece una experiencia de tranquilidad para descansar en medio de la naturaleza. Tienes muchas opciones para hacer actividades o bien solo disfrutar de la piscina. Esperamos poder recibirle pronto nuevamente Isaac Alfaro Co-host Rancho Bellavista

The place looked like the photo, and that's appreciated the house and its functionality 10/10 the ranch and pool 10/10 don marvin the gentleman in charge of helping and house inquiries (property manager) 10 out of 10 a great polite attentive person who makes you feel at home and I solve everything with 100 respectful availability and values the space and privacy of the visitors . Good place to stay .

Host Response

Fernando agradecemos tus palabras y las recomendaciones que tuviste durante tu estadía. Esperamos que nos puedas visitar muy pronto en un futuro no muy lejano. Un gran saludo de parte del equipo de Rancho Bella Vista.

Beautiful place to share with the family, the best view! Amazing! A warm and cool climate, comfort in all areas! We had a magical weekend!

Host Response

Buenos dias Karol, ha sido un gusto recibirle! Nuestra intension es que los huéspedes se sientan libres, que disfruten y vengan a dejar un poco de stress de la ciudad. Nuestra casa esta rodeada de naturaleza, se puede hacer observación de aves ademas de puede disfrutar de unos momentos en la piscina. Esperamos que regrese pronto. Saludos cordiales,

In our stay we had several drawbacks. There was a constant smell of cloaca, air conditioning was not working, there was no water flow, the bathroom of the ranch where the pool was located did not go down and the eses were leaving. They are blaming us for the misuse of the facilities to only charge an additional because at no time was the misuse of anything and we present evidence but they always try to be responsible. There is no privacy. The maintenance man who is living on the property is very kind but I would not return to this house anyway as they want to blame us for things we have not done.

An excellent place with the best attention! Definitely a great space in the nature to make a stop from the daily routine. Fully equipped for a short and a long standing. Personnel nice, accurate information and easy communication. Happy to come back again :)

Host Response

Hola Bryan, muchas gracias por sus recomendaciones y recomendaciones. Nuestra casa esta rodeada de naturaleza, especialmente para familias que deseen salirse de la rutina y tomar unos dias de descanso. Totalmente equipada con todas las facilidades necesarias.

Excellent, it is everything one could want when looking for a place: that it is exactly as seen in the photos and description, have a good host and good service and a comfortable and pleasant stay. The accommodation has everything you need to cook and wash, comfortable rooms and bathrooms and a place to be near the pool for BBQ or eating. The pool is suitable for children and adults, and has excellent views. The place is a bit far from the shops, which gives privacy and allows you to enjoy nature. I recommend bringing everything you need for your stay from the entrance as it has everything you need to cook and prepare. Totally recommended.