Indiana Y Jasser

Reviews

46 total reviews

70% Excellent

46 reviews

4.54

2024–2026

Cleanliness 4.6

Accuracy 4.4

Communication 4.8

Location 4.8

Check-in 4.8

Value 4.6

46 reviews

4BR Villa in San Juan del Sur

Ramiro

Good, 2 weeks ago

The stay was pleasant for the group. We had a good time within the parameters authorized by the owners. Suggestion: Check the operation of the hydropneumatic pump. The water pressure is too weak. It's difficult to have a good shower because the shower is low and requires maintenance. The house itself requires deep cleaning (painting, washing floors, checking the laundry room; there was a lot of odor and it spread to the terrace) and repair of some fans since the chains were damaged. From there, the rest of the house is habitable, but those areas require attention.

The house is very comfortable, even for large groups, with different living areas and in a very private and safe neighborhood. The pool is perfect for all ages. It's a very good size and very well designed. Comfortable rooms with air conditioning in excellent condition, making the best use of every possible corner. I would recommend this house to anyone and I will definitely keep it among my options for my next trips.

I really don't know if I was the one who made the mistake, but from the beginning I thought it would be close to the beach, restaurant, and recreation areas. They really need to clarify that it's not close to the beach. The area of The The pool is quite slippery. It needs to be covered with non-slip material. Two of my guests fell, and one of them even hit his nose. They can check the cameras and take note, for Everything else is fine. There was no problem, but as I said, it may have been my misjudgment. Thank you.

Host Response

Thank you very much for your comments and for highlighting that your stay in general was satisfactory. Regarding the location, we would like to clarify that in the publication it is indicated that the property is located 5 minutes from San Juan del Sur, as well as detailing the distances in kilometers towards points of reference such as the coast, supermarket and entrance to the village. Additionally, the exact location of the house is shared in the welcome message for clarity before arrival. Our property is part of a private residential and offers an exclusive space for our guests, focused on providing security, tranquility, privacy and an ideal atmosphere for rest, staying just a few minutes away by vehicle from the beach, restaurants and nightlife. We appreciate your feedback as they help us continue to improve, and we look forward to having you back soon.

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