William And Laura

Reviews

Superhost

104 total reviews

82% Excellent

104 reviews

4.74

2018–2026

Cleanliness 4.7

Accuracy 4.8

Communication 4.9

Location 4.8

Check-in 4.9

Value 4.7

104 reviews

7BR Villa in Tamarindo

Amy

Terrible, 4 weeks ago

The home was stunning. But we weren’t able to enjoy it bc of the lack of professionalism/poor judgment of host. We arrived to him hosting a party in the yard of our private rental. At 11:30pm my son was watching TV and saw 3 people peering in the house through glass doors. My husband ran out to find them-they were drunk and hiding and said they were friends of host. We messaged host -no reply. Two hours later,we were awoken by loud music playing. we messaged again. There was no reply for 2.5 days even though he was on property. We were able to locate another owner in Canada. He tried to help but couldn’t get on site host to reply either. 48 hours of no reply and then a message of sorry for the inconvenience. We never saw him again. No explanation. There was a trailor on property where the music came from- it wasn’t noted on Airbnb and he never replied who was living in it. We felt unsafe and uncomfortable. And were refused any money back by owners. Awful experience

We had an amazing stay at this property! Our group was quite large—16 people in total (9 adults and 7 kids)—and the home accommodated us comfortably. The property itself is beautiful, and the pool was definitely one of the highlights. Everyone in our group, especially the kids, spent a lot of time enjoying it. Cristian, the property manager, was fantastic. He was always easy to reach and responded quickly whenever we had a question or needed anything during our stay. I also have to give a huge thank you to Laura and William. They were absolute lifesavers and went above and beyond to help me organize excursions and transportation for all 16 of us. Coordinating a group that size can be challenging, and their help made everything so much easier. I honestly don’t know what I would have done without them. Overall, we had a wonderful experience and would highly recommend this property. You won’t regret booking it!

Our group of 9 had a great time at the Peacock House. Plenty of space and activities. We did have an issue with an a/c unit not working and it took a few days to repair. They provided us with an adjacent room to use to make up for the trouble. The place is a little dated but that was fine for us. Also, it would have been helpful to know that you need to bring your own volleyball, soccer and pool floats if you want to do those activities. Hazel, the staff member on site that helped us, was amazing.

This was a terrific place to stay. Beautiful surroundings. Everything was wonderful and we really enjoyed our stay. The tours that were suggested that we went on were beyond our expectations. We went on the safari float, the bird and animal tour, the Pure Trek canyoning adventure, ASIS animal rescue, the Mistico Hanging Bridges, Coffee and Chocolate tour, Kayaking, ATV tour, and some of us went tothe hot springs. All the tour guides were friendly and helpful with loads of knowledge. We appreciated all the help we got when we had to change our tours around. We had the time of our lives.

We had a great time !! the house is close to all the different activities of the La Fortuna area, the volcano, the zip lining, the thermal waters, the waterfall, etc. At the same time it is very private and quiet. Christian was a great helping us in the organizing of activities and understanding the area. This house has many outdoor areas like a futbol field, a volleyball court and my grandkids' favorite, the small river where they had so much fun! Thank you very much for these lovely days.

Beautiful home and helpful, responsive hosts! Helped our family with the trip of a lifetime!

Host Response

It was our pleasure to help with coordinating transportation, activities and meals for your family trip. We love to assist our guests with making the most of their time at the property and in La Fortuna. Thank you again for staying with us! :)

We enjoyed our stay at the property. The home is very spacious with lots of indoor and outdoor amenities. The beds were comfortable and effective AC in each room. The pool, volleyball area, and soccer field were great and well used by the kids. The river was interesting, though farther and harder to reach than we anticipated. The property is quite large, but as others have commented there seems to be a lot of work being done on it. While spacious - privacy was limited by workers being present somewhere on the property each day. That said, they did steer clear as best they could and interruption to our vacation was limited to a couple of days of excessive noise - which was stopped when we raised the issue. There’s a small store/gas station nearby which proved great for essentials and last minute needs. We took up the offer of arranged dinners for 8 nights and couldn’t be happier. Delicious food, on schedule, no prep or cleanup. Amazing! The chocolate cafe/tour next door is a must visit!

We had a great family vacation at this beautiful property. The setup is ideal as the great room is large enough for everyone to spend lots of quality time together. There's a pool table, large TV and lots of seating. The location worked well for us and was about 15 to 20 minutes from most of the activities we decided upon (which William and Laura helped arrange). I would highly recommend William and Laura's place for a get together with a large group.

Host Response

Thanks for your review. We enjoyed hosting your wonderful family. We are glad you like the property with the spacious living room and the amenities. Thanks for staying with us!

7BR Villa in Tamarindo

Cristina

OK, 1 year ago

For the price paid, it was absolutely not worth it. There was no laundry facilities inside the house, kitchen was very outdated and no shampoo. For 6 bedrooms, only 4 bathrooms were available, and one of them was in the master’s. We stayed at 5 different AirBbs and 2 hotels on this trip, this was the most expensive and outdated place.

Host Response

We're both surprised and confused by this review. She complains about there "only" being 4 bathrooms, yet that is what's described in the listing. It's as if she expected to rent an estate advertising 4 bathrooms, but for there to actually be 7 when she arrived; it makes no sense. If she felt that 4 were not enough for her group then we would have encouraged her to book elsewhere. Regarding the property being "dated" it is clearly described as being a classic estate repurposed for large group stays. It has multiple new amenities such as modern appliances and new granite countertops, a new pool, individual temperature controlled AC in each room, a volleyball court, helicopter access, soccer field and private river access with a gazebo, gym, on-site staff and laundry service, (the listing clearly says laundry service, not laundry facilities which we have tried in the past but can't offer because guests kept ruining the machines by throwing shoes into them,) but it is clearly a former gentleman's estate more than 100 years old.  Everything is as described, this is the first time in 15 years that we've ever been criticized for actually being accurate in our description! :) We suspect that she wrote this review about another property and made an error if for no other reason than that there are 7 bedrooms, not 6. It is very unfortunate that Airbnb won't take this review down even though it violates the review guidelines by being inaccurate about the facilities and therefore misleading. We encourage you to refer to the 90 other reviews for a more accurate understanding of Peacock Estate and its charms. We hope to host you soon! :)

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