Norman
Reviews
Superhost177 total reviews
87% Excellent
177 reviews
4.83
2022–2026
Cleanliness 4.8
Accuracy 4.8
Communication 4.8
Location 4.7
Check-in 4.9
Value 4.8
177 reviews
Kimberly
Terrible, 1 week ago
The place is really cute, but there was a broken window. Lizards were coming in from the broken window. Also the rooms are not together. There is a guest house in the back that is the other room. There were bugs inside such as grasshoppers. Norman was slow to respond. When we reached out about the lizards he didn’t respond until 5 hours later.
Host Response
It's a shame that there are guests like you who didn't show up and lied to Airbnb so as not to pay. We are a 5-star rated accommodation, and people like you shouldn't be welcomed at accommodations.

Mariela
Excellent, 2 weeks ago
Very nice place to go with the family, surrounded by nature in a gated community. Not so close of the main Arenal attractions so you have to consider some driving time. We had a good time
Host Response
Thank you very much for helping us and staying with us 🙏🏻 We really appreciate your feedback

Mélissa
Excellent, 3 weeks ago
A remote place in a natural and warm setting. The house and the kitchen are very well equipped. We cooked with ease, and many kitchen amenities are provided. We enjoyed the washing machine and dryer, as well as the dryer rack. The fans provided compensate for the air conditioning in the living room/kitchen area. The pool is very well maintained, and we enjoyed it at the end of each day. The neighborhood rooster is persistent, but that allows us to fully enjoy the day! We would stay again. Another huge thank you to Norman for this beautiful place! 💜
Host Response
Thank you for such a nice review and for being patient with the rooster 🐓 and the neighbor's dog. We hope your vacation is wonderful. Pura Vida.

Marisol
Excellent, 4 weeks ago
A beautiful, clean place with everything you need to have a pleasant stay
Host Response
Thank you very much for helping us, and we're glad to hear you enjoyed it.

Karen
Excellent, 4 weeks ago
It is a very well thought out accommodation. It feels super cozy and the host is very friendly.
Host Response
Thank you very much for helping us, and what great news to know that you enjoyed staying at my place. Thank you 🙏🏻

Zenon
Excellent, 1 month ago
Nice clean big place - all amenties - a bit far definately need a car if you want to stay here - the extra room is separate from the house.
Host Response
Thank you very much for your review 🙏🏻

Nicole
Repeat guest
Excellent, 1 month ago
My family and I had an amazing time at this place. We enjoyed every moment. The atmosphere is beautiful, cozy, and perfect for creating family memories. We would definitely love to return.
Host Response
Nicole, thank you so much for the feedback. I'll go this weekend and I'll see it. I really appreciate it.

Nicole
Repeat guest
Excellent, 1 month ago
⭐️⭐️⭐️⭐️⭐️ You'll find everything you need to feel at home here. Norman has been an incredibly kind host since before our arrival and was always attentive to any detail. I came with my husband and children, and we liked the experience so much that we even wanted to extend our stay. The house is spacious, beautiful, very comfortable, and equipped with everything you need. Sleeping here was simply magical. It's definitely a place we would love to return to. ⭐️
Host Response
Nicole, what a joy it is for us to be able to read your review. We have worked to make the house feel like arriving at a friend's house, where you have everything you need and feel comfortable. Thank you for extending your stay, and we are grateful for your help with our project 🙏🏻

Anuk
Excellent, 1 month ago
Norman's house was perfect for us. The small guest house allowed us to have more privacy. Considering the heavy rain when we stayed there, the patio was very convenient. The neighbor's little dog adopted us and accompanied us throughout our stay. She was lovely. This is a very beautiful property that I would not hesitate to recommend.
Host Response
Thank you very much for supporting us, and we wish you a wonderful vacation

Christian
Excellent, 1 month ago
we enjoyed the stay on Norman's place, he was quick to reply back whenever we had questions, the instructions were very clear and he showed interest in us having a good experience, I'll definitely consider the place for future trips.
Host Response
Thank you so much for staying with us and helping us. Thank you for the recommendation, and it's something we're thinking about 🙏🏻

Arno
Excellent, 1 month ago
Great stay at Norman's, close to La Fortuna and Volcano Arenal. Comfortable and very well-equipped accommodation, ideal for resting and relaxing after a day of sightseeing.
Host Response
Thank you, Arno, for your review and for helping us to improve every day. There is a small portable cooler for soft drinks in a kitchen cabinet in the house, but I will buy a large one so that it is available to you. Thanks for the recommendation

Debbie
Excellent, 2 months ago
Stayed with my daughter and her boyfriend for 7 nights. We arrived in the early hours of the morning which posed no problems at all with the help of security guards who showed us to the property, and Norman’s clear instructions. Really delighted the locks were so easy to open with a keys as so often I’ve found this to be a problem arriving after a long hot flight! Norman’s house was really spacious, had amazing gardens and a kitchen with all the appliances and seasonings you could need. Supply of towels and toiletries greatly appreciated too. We fell in love with 2 neighbourhood dogs who visited with us. The cool tub was most welcome, the security guards were unbelievably helpful and accommodating. All round an excellent stay. The swimming pool was out action during our stay due to extreme rain and we had one other issue also out of Norman’s control which was he was able to deal with efficiently. Highly recommend.

Ileana
Excellent, 2 months ago
The place is beautiful, it is very well equipped, the aesthetics of the place are unbeatable, and Norma always responds to inquiries. I loved the touch for the pets. She has blankets and bowls for water and food. The only improvement I recommend is air conditioning in the social area (living room, dining room, and kitchen)

Rocio
Excellent, 3 months ago
I loved Norman's place! The house is beautiful, surrounded by nature and as described in the listing. It's also easy to get to. I would have liked to stay longer!
Host Response
Thank you, Rocio, and you are always welcome here whenever you like

Derek
Excellent, 3 months ago
We enjoyed the home and location. This area was quiet. The street dogs were really sweet and respectful. Would stay here again.
Host Response
Thank you for your review and thank you for being kind to the dogs that visited you. They are nice.