Lizzy
Reviews
Superhost20 total reviews
75% Excellent
20 reviews
4.65
2023–2026
Cleanliness 4.7
Accuracy 4.8
Communication 4.9
Location 4.7
Check-in 4.8
Value 4.7
20 reviews
Elizabeth
Excellent, 4 months ago
Good stay! Would recommend and come again :). Felt very safe
Tim
Excellent, 7 months ago
Spacious two bedroom condo in very nice complex. Clean, safe, attractive. Self check-in was smooth and easy. Good stay!
Jota
Good, 8 months ago
Thanks for everything we enjoyed our stay
Ana Fabiola
Excellent, 9 months ago
Very pleasant, very well cared for, and above all very clean. There was always kindness
Sebastien
Good, 1 year ago
Very good stay at Alessandro's apartment. The accommodation is well located between the hotel area and the city center. It is spacious and pleasant. We rented bicycles at the reception of the residence from the caretaker (very friendly) which was very convenient.
Brandon
OK, 1 year ago
Spacious living room, both bedrooms have their own bathroom. Pool area is nice and location is close to the beach and central Tulum. Some of the amenities were not as described, cleaning needs to be improved and check in communication needs to be accurate to avoid issues. Overall for the price there are better options in the area.
Anna
Good, 1 year ago
We had a comfortable stay, the space was exactly as described and the location was perfect for getting to both the beach and into town via bicycles (which we rented from the building’s front entrance attendant). There were some issues around the fridge and one of the bathrooms, but hosts were very responsive and sent maintenance to check out the situation. Overall, we had mostly everything we needed to cook and do laundry, and we enjoyed both the pool and the pool table.
Laura
OK, 1 year ago
First let me start off by saying the hosts were very responsive and always came off friendly. The reason for the 3 stars is due to finding a lot of ants on one of the bed the 1st night of 4 nights and it was all over me when I woke up to loud neighbors playing in the pool at 4:30 AM. I felt things crawling on me and found out there were ants coming from the wall. I messaged the hosts about it and they offered to fumigate which I refused due to not wanting to have my things to smell of insecticide. I slept on the couch which were thankfully free of ants. However later we realized there were ants in the kitchen as well and tried to use the kettle which had a bunch so couldn’t use it. The WiFi also stopped working from our 3rd evening to the next late afternoon which was inconvenient. I contacted the host for all issues and they did try their best to help but was still just overall not the best experience I had in an Airbnb. It was also raining so they said ants were bc of that.
Trevor
Excellent, 1 year ago
Thanks for a great place to stay
Nikolay
Excellent, 1 year ago
This is a great location for travelers seeking more than just beaches. It offers walkable access to local markets, cafés, restaurants, yoga classes, rentals, tourist agencies, Tulum center, and ADO buses. It’s convenient and saves on taxi costs compared to pricey beachfront stays. The apartment is modern, clean, and well-maintained. There’s no TV, which we loved, but no microwave either (though there’s a stove). WiFi is fast and reliable, with no issues with water or electricity. Public beaches are about 15 minutes by bike, 45–60 minutes walking, or under 10 minutes by taxi, making them relatively easy to access. The courtyard and water pool are peaceful, safe, and beautifully designed. The indoor pool table, however, feels cramped on two sides, which was inconvenient. Overall, it was a fantastic stay with great access to local culture and the wonders of the Yucatán, perfect for those who want comfort, affordability, and a balance of beach and city life. Highly recommended!
Alicja
Excellent, 1 year ago
Nice design, new furniture, pool table too close to the wall, which made it difficult to play. After that, everything was great :) The parking was closed and guarded :)
Imani
Excellent, 1 year ago
Very convenient to a few restaurants and bars! Overall they were very responsive and available to help with anything and everything. Would recommend. There was a leak but they took care of it.
Maïsha
Excellent, 1 year ago
Our stay at Alessandro's was super nice! The environment was very quiet and clean. Very safe place and hosts respond quickly.
Fatima
Excellent, 1 year ago
This place was amazing! It was very clean, with lots of great amenities. The pool took our breath away! We will come back 100%
Jose Guadalupe
Excellent, 2 years ago
Everything was very good, the place was clean and Alessandro was very attentive