Valerie

Valerie was helpful during the booking process and provided useful information for tourists. I chose this property expecting a positive experience and even considered returning. As I have a large family, we specifically booked a place we believed would be spacious enough for us to enjoy time together by the pool. I always try to maintain respectful communication and work with hosts, but in this case there were multiple miscommunications between the staff and the host, which created confusion and tension. A key issue arose when I invited family to visit, as I later learned that visitors are not allowed on the property; this was not clearly communicated upfront. I understand limits on overnight guests, but I felt pressured to pay additional fees for people who were only visiting and not confirmed to stay overnight. The situation became stressful enough that I chose to leave, as I did not feel valued as a guest. This was especially difficult as I was traveling with my older aunts/uncles.