The Boho Villa

Reviews

87 total reviews

86% Excellent

87 reviews

4.79

2022–2026

Cleanliness 4.9

Accuracy 4.9

Communication 5.0

Location 4.8

Check-in 4.9

Value 4.7

87 reviews

4BR Villa in San Jose

Gareth

Excellent, 2 weeks ago

Nati greeted us personally, proactively checked in on us, and made sure we were taken care of during our stay. Very grateful! The AirBnB was perfect for our weekend getaway - clean and spacious.

This was our second stay at Boho Villa and had a great experience with the house. We had a few things come up that needed to be addressed during our stay but the host was prompt, responsive and made sure everything was taken care of. The location is great if you enjoy Hermosa and the quieter part of the broader ST area, which is exactly what we want. The bedrooms are big and cozy, th pool and the backyard are great! This is a beautiful home with great management. Thanks for a wonderful experience.

We thought the house was spectacular. It is very spacious and beautiful, and we really enjoyed our stay. Everything was well maintained, and the place really does provide everything you need to spend a few pleasant days. However, there was one detail that bothered us. One day, two men came to do pool maintenance while we were using the space. As a group, we were looking for privacy, and we just wanted to use the pool, but we had to wait for them to finish. Also, when we returned from the beach, they were parked in the space designated for our vehicles, which was also inconvenient. We understand that maintenance is necessary, but we suggest that these types of visits be scheduled when the house has no guests, or at least with prior notice, so as not to impact the guest experience or privacy. As a constructive criticism, the dining room chairs are a bit hard; perhaps adding cushions could make them more comfortable and further enhance the stay.

The villa is very nice and comfortable, with the exception of the 4th bedroom (semi-detached from the main house), given the number of bugs that constantly came in (something that did not happen in the main house). We found spiders, centipedes, cockroaches, and worms (more than you would naturally encounter in Costa Rica; the main house did not have this problem). I appreciate Nati’s willingness to help us with the fumigation the next day, but that room is not well sealed and it didn’t work; in the end, we crammed into the 3 bedrooms in the house. We stayed for a week and had housekeeping every day (Huvania 10/10), but the same couldn't be said for the pool maintenance. Even though they were supposed to check it halfway through the week (and I also requested cleaning), in the last few days, it was a bit disgusting how cloudy it was. Other than that, Nati was always very attentive in helping us with everything we needed, the house is very nice, the rooms (not counting the outdoor one) are comfortable, and the location is ideal.

Unfortunately, our stay was a major disappointment. The property was extremely dirty upon arrival: unclean surfaces, unpleasant odors, questionable bedding, and a clearly neglected bathroom. The overall condition of the place did not match the photos or the description in the listing and fell far below Airbnb’s cleanliness standards. We felt very uncomfortable during our stay and had to clean certain areas ourselves just to be able to stay, which is unacceptable for a paid accommodation. This lack of hygiene significantly impacted our experience. I would not recommend this listing unless major improvements in cleanliness and maintenance are made.

Host Response

Hi Brianna, Thank you for taking the time to share your feedback. We’re truly sorry about the experience you had during your stay. At that time, the house was going through improvement works and there was also a change in the management company, which unfortunately affected the overall experience. We’re happy to let you know that all the works are now completed and the house is back under the original management company that successfully ran it for many years. We would really appreciate the opportunity to make it right. We’d love to offer you free nights on a future stay so we can show you the experience we always aim to provide and improve upon your first visit. Thank you again for your honesty, and we truly hope to welcome you back!

Loading...