Lorena

Reviews

Superhost

221 total reviews

94% Excellent

221 reviews

4.93

2022–2026

221 reviews

5BR Villa in Santa Tecla

Evelin

Repeat guest

Excellent, 2 weeks ago

We enjoy the time in Rancho tequila, very good experience, don roberto very kind and helpful, we see some updates was great the only desapoint was the A/C from the kitchen was not cooling the way it's supposed to be we lowered down to 16 no change

Host Response

Thanks for your review Evelin , and for the recommendation, I will send the technician to check the A/C right away. But it must be taken into account that when the weather is really hot, the air conditioning doesn't cool the kitchen area as much, and specifically if you’re cooking.

Nice place, it's exactly like the photos. Comfortable and spacious rooms. We found the kitchen dirty as if it hadn't been cleaned for days, I had to clean before placing my things. The location of the place there is no telephone signal and unfortunately in our stay there was no wifi, it was chaos with my children they could not solve the problem with the signal they say they have satellite internet but in the house there are 3 routers with different passwords each.

Host Response

It is disheartening to read your review; you are the only person who has spoken negatively about our ranch. This all stems from the fact that the internet wasn't working—a service provider issue that was beyond our control, as we explained to you at the time. You should have been more honest in your review, because the kitchen was not dirty—nor has it ever been. I left a positive review for you, which I now regret, and I will not host you at my ranch again.

The place is beautiful. I really liked the details throughout the house, the bar area and the kitchen had everything you need for cooking, it was super clean, check-in was easy, Don Roberto was very kind and always available. The Wi-Fi on every level of the property is a big help, the air conditioning works perfectly throughout the house, also there's a Bluetooth speaker that works great, and it's a private beach. We will definitely be back

Host Response

Thank you for your great review Veronica ! It was a real pleasure having you as a guest at Tequila Sunrise :)

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