Pat & Guli

Reviews

44 total reviews

44 reviews

4.32

2021–2026

Hosting since 2021

Cleanliness 4.4

Accuracy 4.3

Communication 4.6

Location 4.2

Check-in 4.5

Value 4.3

44 reviews

2BR Condo in Playa Santa Teresa

Jorge

Excellent, 2 months ago

The place is perfect for a short or long stay. Excellent location, excellent hosts, and everything is very nice.

Nice apartment within walking distance of Playa Carmen beach. The Santa Teresa section of the beach can be reached on foot in less than 10 minutes. The property is located a bit off the main road, but thanks to the check-in video, it was easy to find. The property is equipped with everything you need. Unfortunately, the apartment is a bit dark, and the walls to the neighboring apartments are very thin. Still recommended for a few days of surfing, though.

You pay for an Airbnb to have a quiet and comfortable stay, not to arrive at 9pm and not find parking where it was said there was in front of a river, much less having space in the house and that the owner simply left a mountain of dirt that was left from the construction and you can't enter. A gate without security and a padlock. There was nothing as basic as hand soap, dish soap that doesn't cost much. The refrigerator doesn't close properly. Everything else was great

Host Response

Hello Gabriela, We're sorry to hear that your experience wasn't what you expected. The check-in time we recommend is from 3:00 PM to 7:00 PM, as shown in our profile. If you arrived later, we understand that it was a personal decision, but unfortunately we can't do much about it. Regarding parking, it is also specified in the profile that we do not have private parking and that you must park on the street. In the instructional video we sent — we don't know if you had a chance to see it — different places where you can park are detailed. In any case, we're sorry that the experience wasn't completely satisfactory for you. Regards. Pat

The place was impeccably clean and everything was exactly as shown in the listing. The location was perfect for our needs and the space was very comfortable throughout the stay. The hosts were extremely friendly and attentive, always available to help us with any questions or needs. You can see the care and dedication they put into offering a quality experience. Definitely a 100% recommended stay. We would definitely stay here again.

Loading...