Michelle

Reviews

74 total reviews

95% Excellent

74 reviews

4.93

2018–2026

Cleanliness 5.0

Accuracy 5.0

Communication 4.9

Location 4.9

Check-in 4.9

Value 4.9

74 reviews

3BR Home in Todos Santos

Vinh

Excellent, 3 months ago

Wonderful stay at Michelle’s place. The house was exactly as described and very clean and comfortable with many spaces to enjoy. Close to town (with some bumpy roads) and exactly what we were looking for. Would stay again.

We had an amazing stay here and would absolutely come back. The home is even more spacious and beautiful than the photos show—everything felt thoughtfully designed and incredibly comfortable. Our favorite parts were the pool, conversation pit for hangs, the outdoor showers (such a highlight), and the stunning views. The neighborhood also felt very private and peaceful, which made it the perfect place to fully relax. One tip: definitely rent a car, as the drive into town involves dirt roads, but it’s totally worth it for the setting and seclusion. We stayed for 4 days and loved every minute—highly recommend!

The house is beautifully designed, and Michelle and her local property manager were lovely and communicative. The place, however, had several issues. The pool heater was broken and never worked, the cleaners left wet and dry laundry so we couldn’t use the machines, the TV was broken and never worked, we lost power and couldn’t use AC our last night and day, there was mold in one of the sinks, there was no hand soap in any of the bathrooms. Additionally, the place is not very safe with small children. The exposed railing on the back from the main living space down to the pool felt dangerous with a 2 year old running around. Overall, this place has incredible potential and is a special spot, but the issues that we faced made the stay disappointing overall.

Host Response

Thank you, Emory, for your feedback. I’m glad you appreciated the design of the home and the support from both myself and our local property manager—we truly aim to provide a warm and attentive experience for every guest. I also want to thank you for your kind private note during your stay, in which you shared that you were “genuinely so sad to be leaving,” described Casa Mila as “a special place” for your family, and said you would definitely return. We truly appreciated that feedback and are always happy to hear when guests enjoy their experience. I would like to clarify a few points for future guests. During your stay, there was a temporary issue with a breaker that affected the pool heater, which was promptly resolved by our property manager. There was also a brief area power outage; while our generator restored power to the home, the air conditioning was unavailable for a short period. Regarding the other items mentioned, we always encourage guests to reach out in real time so we can quickly address any concerns, such as housekeeping details or supplies. Our team is available to come on-site if needed and can resolve these matters immediately when notified. For families, we note in our listing that the home has design features—such as open railings—that may require extra supervision for very young children. Many families have stayed comfortably, but we want parents to make the best decision for their needs. We take all feedback seriously and continuously strive to improve. At the same time, we feel this review does not fully reflect the overall experience provided, including daily support with meals, transportation, and personalized coordination throughout your stay. We wish you and your family all the best.

3BR Home in Todos Santos

Scott

Repeat guest

Excellent, 5 months ago

This was our second stay at Casa Mila, and was just as great as the first. Cannot recommend more!

We had an incredible stay at Casa Mila! The house is gorgeous — it feels both expansive and intimate. The location is fantastic, an easy stroll out to the beach and a lovely 20 minute walk into town. We have stayed in several different places on our trips to Todos Santos and this was hands down our favorite. Memories of our long morning coffee sessions in the living room conversation pit, afternoons by the lush pool, spectacular sunsets from the roof patio, and nights on the front and back porches will linger for a long time to come!

Our Airbnb for my bachelorette cancelled on us last minute and Michelle was super accommodating and understanding. I’m so glad we found her place at the last minute. We loved everything about our stay at Casa Mila! It was the perfect size for 6 of us, the casita was private and cozy, and waking up right outside the pool every morning was a treat. The house and grounds are very well kept. Our group felt very safe in the area, it’s just a short drive into the main part of town, everyone was saying how they wished we had a few more days. We enjoyed the heated pool and hired a private chef to come out one night too. Would definitely stay in this area and beautiful home again.

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