S And S Vacation Rentals
Reviews
38 total reviews
87% Excellent
38 reviews
4.87
2021–2025
Cleanliness 4.8
Accuracy 4.7
Communication 4.9
Location 4.9
Check-in 4.9
Value 4.7
38 reviews
Lisa
Excellent, 1 year ago
Loved it much we booked for next year.
Allison
Excellent, 1 year ago
We loved the place and it was perfect for our group. It got a little warm in the main area when we were cooking but otherwise we had a great time.
Allison
Excellent, 1 year ago
We spent a long weekend at the house for our annual Book Club trip and it is now one of our favorites. We had a large group of women, but there was plenty of space for everyone. The daily maid service is great and we did hire a private chef to come and cook one dinner and one brunch for us at the house. The other meals were spent at close local restaurants. We had a rental car which was nice because it was so hot, but the restaurants were easily walkable. We were able to snorkel directly in front of the house and saw amazing fish and coral. I would book again in a heartbeat!
Sheldon
Excellent, 2 years ago
Our group of friends/couples only have great things to say about our stay at Casa Zuma! We were never inside and spent all of our time in the pool...the back patio and view is way better in real life than the pictures in the listings. The staff was so helpful and thorough that we never had to ask for a thing; which was the icing on the cake and made this the perfect spot.
Marta
Good, 2 years ago
The location and views were fantastic. The home itself was perfect for couples and the layout is great. There are some steps in the living room upstairs that takes getting used to. There is no a/c in the main areas something to think about when renting. It gets very hot and especially when there is no wind. One downside of the place is cleaning services comes early in the morning and on the morning of check out, we felt like we were in their way when we’re trying to check out, pack etc., and they weren’t very nice about us making breakfast and coffee, asked us what’s going on and when we were leaving. We left the house at exactly 10am and we felt like they wanted us out of there by 9. I understand that they have guests checking in however they should not be coming in to clean until 10am so that way they’re not in our space when we’re trying to make sure that we’re not leaving anything behind. I would still recommend this house. It was very nice and spacious for a group of 10.
Lindsay
Excellent, 2 years ago
Casa Zama was incredible. We felt so lucky to stay in such a beautiful spot. The kids had so much fun walking along the rocks looking for sea creatures, and the adults had fun relaxing by the pool and on the private beach. I can’t say enough wonderful things about the housekeepers and grounds keeper. They really made our stay. They took such good care of us, gave great recommendations and were so friendly. The area was very safe, and there is a good restaurant on the beach 5 minutes walk away, and a wonderful little breakfast restaurant about a 10 min walk away. You can also go to a Cenote in the Akumal north neighborhood!
Eddie
Excellent, 2 years ago
Really great place. Rooms well separated. Private. Wonderful trip!
Caitlin
Excellent, 2 years ago
We had a fabulous time at Casa Zama! The location is so beautiful, the pool is fabulous, and the snorkeling right off the beach is top notch. The staff (Tere, Teresa, Efraim and Rocio) are so friendly and helpful and leave the place clean and tidy every morning. The area is safe and quiet, with multiple restaurants and shops within walking distance. We could have stayed much longer and we hope to come back someday!
Casey
Excellent, 2 years ago
This home was in an incredible location and my family thoroughly enjoyed our stay! Loved waking up in the morning and having my coffee on the beach. Only thing to mention is that 4 of the bedrooms are not attached to the living area and have their own locks, separate from the house. Not the best for families traveling with small children.
Cammon
Excellent, 2 years ago
Amazing location in Akumal. The home is beautiful and well maintained. The house staff and ground keeper were great. Will stay here again in the future.
Andre
Excellent, 2 years ago
great site , exceptional views, cleaning every day . Beautiful heated pool .tranquille, safe . Good service . Very good restaurant on the beach 2 steps from the house .
Brandon
Excellent, 2 years ago
Lovely place to stay. Stunning location, with daily cleaning service (except one day of the stay), and several things walkable. Wish the common spaces were air conditioned as it did get quite hot in there (at least dehumidifiers would help), but other than that we thoroughly enjoyed the stay!
Conlan
Good, 3 years ago
This place was further away from the town of Tulum than we thought given the price, so that was a bit of a disappointment. The house was clean and the cleaners were great, but it definitely feels dated. One day while we were there, the water went out, and unfortunately we could not get a hold of the grounds keeper. We also had a medical emergency while in Tulum, and the ambulance we called was not able to come through the gate and make it to the house. When we decided to drive to the hospital instead, the ground keeper called the National Guards and we were swamped by heavily armed military personnel who could not actually help us. It added a lot of chaos to the moment and was not asked for or helpful. That really soured the trip and made us wish that we had just stayed at resort for the price we spent on the accommodations.
Alfred
Excellent, 3 years ago
The place was beautiful. Rocio was very helpful. She planned our chef dinner with Daveed and also had the house maid (sorry, i forget her name) prepare a delicious lunch for us. We traveled in a group of 9. We all enjoyed. The staff were attentive. I really have no complaints at all. I just wish we had cash to leave tips like we wanted. It would help to have some kinda of electronic payment for that because i really regret not being able to leave them something for their great service. We would definitely come back if we decide to visit Tulum again. Thanks for hosting us.
Rachel
Excellent, 3 years ago
Casa zama was amazing!! Even more stunning than the pictures. It was great for our bachelorette of 10 girls. They were so responsive and let us drop our bags early and hand staff on site for cleaning and gardening. Was a perfect stay !