Jean-François

Reviews

93 total reviews

92% Excellent

93 reviews

4.83

2019–2026

Cleanliness 4.8

Accuracy 4.9

Communication 4.9

Location 4.8

Check-in 4.9

Value 4.8

93 reviews

4BR Villa in Tulum

Sheldon

Excellent, 5 months ago

Jean Francois was an excellent host, very responsive and accommodating. He recommended some exceptional restaurants and guided us to a few great experiences we likely would not have found on our own. The roof top deck and private pool were much appreciated. The space is bright and spacious and a real gem. Highly recommend!

Great house, we were there with a bunch of friends and we all felt like the house was everything that we expected and more. Jean was very easy to reach to and he always responded fast to our questions. The house is very close to the street with all the restaurants and bars, close to awesome food trucks and coffee places. The house provided enough privacy for all and still few great areas to hang out. The house was clean and very tastefully decorated and designed.

A great location, very walkable to much of La Veleta. The wifi worked well and the house looked like the photos. That said, the space is definitely showing its age. We had issues with linens that didn’t feel clean and some of the communal spaces could benefit from a deep scrub. Jean-François was very responsive and they fixed issues that came up quickly, swapping out the linens same day

Host Response

I'm sorry you didn't have an experience that met your expectations, I can guarantee you that the sheets are always washed and clean for every stay. There may be residual stains, but everything is rigorously clean and regarding cleaning, it is extremely rare that I have this comment, there are never animals in the house. As you mentioned, we are very responsive and have fixed the issue. It's unfortunate that you were dissatisfied

My friends and I stayed at Jean’s place for my bachelorette trip in Mexico, and we had the best experience! The home was exactly as described. Clean, spacious, and perfect for a group. Jean was a great host, super responsive and helpful with local recommendations. We felt safe and well taken care of the entire stay. Would absolutely book again and highly recommend his Airbnb to anyone visiting the area!

Host Response

I’m so happy you liked your experience. You are welcomed anytime

Excellent stay at Jean François' villa. Responsive and attentive team. The villa is as described and the neighborhood is very quiet despite the proximity of the commercial arteries. It is possible to move around easily on foot for amenities, restaurants, convenience stores etc. The pool is very good and clean. The small outer house (additional room) is welcoming and creates a unique experience in the heart of Tulum. Thanks again for hosting us, we enjoyed our stay

Host Response

Vous êtes les bienvenus à tout moment. Ce fut un plaisir de vous accueillir

I choose this villa to host my bachorlette party and so glad that I did! When searching for a villa in Tulum I found it difficult to find a place that seemed safe as me and my bridesmaids were concerned about safety. The area La veleta is very safe and has so many great local restaurants and cafes. Jean was an awesome host and was very reliable. This vila is very neat and clean and aesthetically designed, spacious, and has a welcoming atmosphere. Jean is very responsive, anytime we had question and gave us a very nice tour of the place. We were so surprised and glad to have him greet us at the door. I am very much satisfied with my stay here at casa sun in soul!!

Where to start!! This villa was the cherry on top of our trip, beautiful rooftop with jacuzzi and an amazing pool to cool off in. Jean and his concierge team were marvelous! We enjoyed our massage, and thanks for booking our excursions. Thank you sooo much for letting us stay in your beautiful place! beaucoup de bénédictions xo

Host Response

It was a pleasure to share my villa with you for your romantic gateway. You are welcome in Tulum anytime

Loading...