Sarah

Reviews

34 total reviews

97% Excellent

34 reviews

4.97

2020–2025

Cleanliness 5.0

Accuracy 5.0

Communication 5.0

Location 4.9

Check-in 4.8

Value 4.8

34 reviews

Studio in Tulum

Michael William

Excellent, 1 year ago

The condos are very pretty and I may invite my family and friends to return. The hosts are super kind and easy to communicate with. When I asked about anything, they quickly helped me out. I’m glad I stayed there! :)

The apartment is beautiful as is the neighborhood. What bothered me was that there was an excavation right in front of our balcony and when booking the apartment specifically check if there were constructions nearby. Also commenting that of the 4 mornings we were in apartment 2 of them there was no water. The host explained to me that someone misused her and that's why it ended. The other day that happened the same thing I said that I would review the situation but that there was no staff on Sundays.

I had an absolutely fantastic stay at these apartments in Tulum. Located in the beautiful new area of Aldea Zama, this residence is peaceful, quiet, and surrounded by nature. The morning birdsong is a delightful touch. The apartment is fully equipped with everything you need, and the lovely balcony is a perfect spot to relax in tranquility.I stayed here for a whole week and enjoyed every moment. The communication with the owner was excellent; responses were quick, and everything was as expected. One thing to note, which is mentioned in the instructions, is that power outages can occur. This is common in Tulum, and given that this is a newly developed area still in the jungle, it can happen more frequently here.If you're looking to escape the city hustle, relax, and disconnect from social media, this is the perfect place for it. However, if you're a digital nomad and need to work, you might want to have a backup plan or find a coworking space to avoid any inconveniences

The place is beautiful, located on a new urbanization in Tulum. It is a bit far away from the beach and from downtown. There are some stores close by but not many. Some are a bit expensive. The instructions to get inside are fine, but the knob lock is not friendly. I struggle to get inside. The door does not have a handle, so when open or close you have to be carefully not to hurt your fingers. The complex called aldea has a nice swimming pool. The place has a 24-7 security guard checking on people coming and going. In general the place is great and the response of the host immediate.

I recommend it 100%. It’s a quiet, safe, confortable, and beautiful apartment that will make your getaway unforgettable. There, you have access at a walking distance amazing restaurants, stores, spas. The location is one the best you can find in Tulum if you’re looking for an amazing experience that’s worth every penny you will spend. Sarah is courteous, kind, professional, and extremely attentive to her guests’ needs. I’m looking forward to staying again in such a gorgeous place! Thank you Sarah and your support staff for making my stay so great.

Sarah is a responsive and responsible host. Always sweet and willing to help. As far as the unit it's large, beautiful and in a quiet location. Very well maintained. My only conflict was I was travelling alone and i would recommend a car rental. I thought the bikes would suffice but in a 90 degree heat and a less than functioning bike it was not enjoyable. Taxis are ridiculously expensive even though the beach is not far, it cost on average $80 round trip on top of $50-$150 beach club entry plus food. I've been going to Mexico for 20 years, Tulum is something I never expected. Back to Sarah's unit, I highly recommend for anyone unless you're looking for a lively pool scene ...

I loved staying in this apartment. It is beautifully decorated and very comfortable. You can see that Sarah took the time to select everything very intentionally and tastefully. The location is perfect and feels very secluded, away from the bustle of Tulum. I also felt very safe. Wifi was great - I work online and never had a single issue. Sarah was always quick to respond and help, which I appreciated. She’s a really gracious and generous host!

Casa Tootie is a cute, cozy and stylish place in Zambo at Luum Zama! It’s in a great neighbourhood, very safe, and only a 15 min drive to the beach. Sarah is an excellent host. Super easy access to the apartment and she responds quickly to any needs. The concierge at Zambo is also great along with the cleaning team. The apartment has a great comfy bed, beautiful relaxing terrace and the wifi is super fast. We had to work from the apartment some days and it was very easy to do so. The terrace and outdoor soaker tub are an added bonus :) We’ll definitely be back!

We loved our stay in this new and especially well decorated space! Lots of space and brand new everything. The outdoor bathtub rocks and the whole vibe is an authentic jungle feel. Awesome location. Super safe and convenient to so many cool shops and cafes. Short ride to the beach but without the hassle of staying down there. For remote work, it doesn’t get any better. Super strong WiFi that clocks in at almost a gig up and down!! Also, Sarah is an awesome host. Would 100% definitely recommend when visiting Tulum.

I cannot say enough greatness about Sarah and the apartment! The entire check in process was smooth and the unit is an oasis! Sarah and Karla were always available to help me out! The WiFi is very reliable, I use it all day to stream video calls for work. There is always hot water and the gated community is very safe. I am a solo female traveler and have felt very safe, even at night in this gated community. It’s a short 5 min bike ride to shops, restaurants and cafes. It’s perfect!