Rocio

Reviews

108 total reviews

91% Excellent

108 reviews

4.86

2019–2026

Cleanliness 4.8

Accuracy 5.0

Communication 5.0

Location 5.0

Check-in 5.0

Value 4.8

108 reviews

4BR Villa in Acapulco

Emy

Excellent, 4 weeks ago

Pretty and good location

I had the pleasure of staying with Rocío, and the experience was extremely satisfying. She was always attentive, friendly, and ready to provide support for any needs. The accommodation was in excellent condition in terms of cleanliness, tidiness, and comfort, fully matching the description on the platform. In addition, her helpfulness and kindness made the stay even more enjoyable. I definitely highly recommend Rocío as a host.

The house completely exceeded our expectations. From the very first moment, you can feel the care and dedication in every detail: it's a beautiful, cozy, and perfectly maintained space. Everything we were promised was delivered to the letter, which made our stay even more enjoyable and carefree. The atmosphere is peaceful, ideal for resting and enjoying yourself, and every corner invites you to stay a little longer. It's definitely a place we'd love to go back to. It was an excellent experience from start to finish, and we would definitely return.

In general, Rocío's service is excellent, she is always attentive to the arrival and departure, as well as communication with the guest. However, the ad says that you have access to the beach. From the location you can understand that it is not with direct access, but I think it would be good to specify that it is on the other side of the avenue. On the other hand, one of the bedrooms is a service room, it is not inside the house so it can become uncomfortable for a family to stay. Although the air conditioning works, it's not 100% in all the rooms, causing inconveniences during our stay. However, despite the above, I do recommend this property for the location, comfort and communication with the host. I would only suggest that more details be written about what I mentioned above

Host Response

Buenas tardes solo comentarte que dice que la playa está cercana en ningún momento se comenta que es directa la playa y el cuarto de atrás no es de servicio parece pero se mando hacer para personas que no pueden subir escaleras y tiene las mismas terminaciones de toda la casa incluyendo el baño una disculpa si te causó problemas te agradezco tus comentarios gracias

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