Jaclyn

Reviews

Superhost

77 total reviews

97% Excellent

77 reviews

4.97

2019–2026

Cleanliness 5.0

Accuracy 5.0

Communication 5.0

Location 4.8

Check-in 4.9

Value 4.9

77 reviews

4BR Villa in Isla Mujeres

Romain

Excellent, 3 weeks ago

We had an absolutely perfect stay. The villa is beautiful, very well maintained and impeccably clean. Everything was spotless when we arrived. The setting is peaceful, ideal for relaxing and fully enjoying your stay. Communication with the hosts was also perfect: available, responsive and very attentive. We recommend this villa without so much as a second thought and will be happy to go back! ☀️

Host Response

Thank you so much for your wonderful review. We’re truly happy to hear that everything felt clean, peaceful, and well taken care of from the moment you arrived. It also means a lot to know that our communication helped make your stay feel easy and comfortable. We always try our best to be available whenever our guests need us. Thank you for recommending Casa Sienna Lia. We’d be absolutely delighted to welcome you back anytime!

We spent a wonderful week at Jaclyn's place. The great: comfortable beds, reliable air conditioning, a pool which turned out to be much bigger and nicer than we were expecting, plenty of plug-ins for our appliances, lots of towels and pool toys, a wonderful sitting area. The less great: no dishwasher (this escaped our notice in the description), and the unexpected request to leave a sizable tip for the cleaning person. Feeling uncomfortably miserly about this request, I did a little research and it is not customary that guests leave tips for cleaning folks at an airbnb. It is expected that the cleaning fee fully cover the cleaning.

We really enjoyed our time in Isla and this home contributed to our amazing trip! We were 3 couples and it offered plenty of comfortable space for us all. We enjoyed the private pool and the amazing sunrise view from the rooftop. It was well stocked with everything you need and the host and co host were quick to respond and very helpful. They also provide a great list of recommendations on the island. Thank you Jaclyn for sharing your beautiful home. We would definitely recommend this place and would love to come back again sometime!

4BR Villa in Isla Mujeres

Kate

Repeat guest

Excellent, 9 months ago

Loved our 2nd stay here! Jaclyn is a wonderful host!

Host Response

Thank you Kate! Can’t wait for your third stay :)

We had a group of 7 and absolutely loved our stay at Jaclyn’s home. The home is even nicer than the pictures and we had everything we could possibly need. The host was very responsive. When we did have an issue with one of the air conditioners the maintenance person came immediately and addressed it right away. He even came back a day later just to double check and make sure everything was still working properly. The rooms were spacious and we loved the rooftop terrace. It was a great place to relax in the evening or watch the sunrise in the morning. The pool was wonderful as well and a welcome place to cool off after a hot day out and about on the island. There is a restaurant with horses behind the house they we really enjoyed both for dinner and breakfast. It’s walkable, great atmosphere and food and a nice place to grab some coffee in the morning. We loved our stay and would 100% recommended to anyone staying on Isla.

Host Response

Thank you for your review! We're happy to hear you had a great stay and enjoyed the home, the rooftop, and the pool. It was a pleasure hosting you, we'd love to welcome you back anytime :)

Pristine experience for a budget friendly family!!! OMG… pictures don’t do this place the justice it deserves. Absolutely beautiful home!!! The ACs worked perfectly, none of the dampness you might experience found in other accommodation in Mexico or the Caribbean, due to the humid conditions. Tons of space in privacy for everyone plenty room to park the golf carts plenty room to store your clothes and necessities. The pool and yard was immaculate. Quite possibly, no…. absolutely the best Airbnb experience I’ve ever had!!!

Host Response

Thank you for your review! We're glad the house had everything you needed for a comfortable and memorable stay. It truly makes us happy to know it was your best Airbnb experience yet. We'd be delighted to host you again anytime!

We loved this place! This is our 4th time to the island and by far our favorite spot. We enjoy staying on the South Side of the island and exploring on a golf cart. It's about 20 minutes from one side of the island to the next. Playa Norte close to the Mia hotel is a great spot for kids and beach bars. Near this place we love to eat at Mayakita (breakfast)and Rancho Capricho for dinner. The house has an incredible view of the ocean and we cannot wait for rooftop mimosas next year! Thank you for having us!!

Host Response

Thank you for your review! We're glad to know you enjoyed the South Side, the views from the house and the local spots nearby. It means a lot that this was ypur favorite stay so far. We're happy you had a great time on Isla!

While it was a bit difficult to locate initially, the house was great for our group. Super clean and updated, with spacious rooms and multiple baths. Pool and rooftop were great spaces to hangout and it’s very walkable to get coffee and meals nearby. Great communication by the host for any minor issues that came up. Would definitely stay again!

Host Response

Thank you for your review! We're happy to know the house worked well for your group and that you enjoyed the rooftop, pool, and nearby spots. We appreciate your kind words about the communication too. You're welcome back anytime!

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