Gabriela

Reviews

26 total reviews

92% Excellent

26 reviews

4.77

2019–2026

Cleanliness 5.0

Accuracy 5.0

Communication 5.0

Location 4.9

Check-in 5.0

Value 5.0

26 reviews

4BR Villa in Playa del Carmen

Nehama

Good, 7 months ago

Location Location Location! Beach and pool out the back door - cannot be beat! House is large with contemporary furnishings, roomy bathrooms and closet space. Temp control great once we figured it out. Road to house is unpaved, treacherous and nearly under-water in parts. Expectations re kitchen use and chef prepared meals were confusing. There is no kitchen support/cleaning unless you hire the staff to cook. Kitchen appliances could use upgrading - coffee pot/nespresso machine and a usable grill would be great improvements! I'd go back especially now that I have a handle on how things work!

Host Response

Thank you so much for your thoughtful review and for highlighting what you enjoyed about the location, beach access, and the home itself. We truly appreciate the feedback. Regarding the kitchen support: dishwashing assistance is included only when our staff is hired to cook or if you hire a chef. During guest stays , the kitchen can be used extensively (multiple full meals for a large group), and unfortunately we’re unable to provide full-time dishwashing service without a dedicated cooking staff in place. As for the coffee setup, Nespresso machines and pods are very difficult to source reliably in this area of Mexico, which is why we provide a high-quality traditional coffee maker instead. We’d also like to clarify that there is a charcoal grill available outdoors for guest use. We truly appreciate your suggestions and are glad to hear you’d consider returning now that you’re familiar with how everything works. We’d be happy to host you again in the future! Warm regards, Gaby

4BR Villa in Playa del Carmen

Perry

Repeat guest

Excellent, 9 months ago

This is the second time I've stayed at this Airbnb and I will continue to go back on an annual basis. The house manager Patricia is excellent, a great cook, and extremely accommodating. Gabriella is always responsive, quick to answer and accessible. Highly recommend this place.

We had a great stay at Villa Carrera. It is modern and beautifully designed. The living room is spacious, with plenty of room for everyone to gather. The pool is large, and the direct beachfront access is fantastic. The beds are comfortable, and three of the four bedrooms are beachfront. We visited in late September and there was sargassum, but the on-site staff cleared it promptly. A special highlight was witnessing a turtle hatchling release right on the villa’s beach. We had initially considered arranging in-house chef services, but they weren’t a fit, so we ended up cooking ourselves. The kitchen is equipped with the appliances, cookware, and tableware needed for meal prep. The concierge’s option to pre-stock the fridge was a nice touch we appreciated. A small note for future guests: there’s a nearby villa that hosts wedding events with live music. It didn’t impact our stay, but noise and activity may be noticeable when events are happening.

We stayed at Villa Carrera celebrating my mom’s 70th birthday. The home looks like the photos and was absolutely amazing, but what really made our stay special was the staff. From the moment we arrived they greeted us and made us feel welcome. I brought decor and beach totes for the guests and the team helped surprise everyone and decorated while we enjoyed lunch outside. Patricia takes care of housekeeping and we also hired her as chef for our stay. Her meals were delicious, she is kind, genuine and had great conversation with us all. Christian and Mariana rounded out the support team and managed facilities and concierge services. I was able to plan a fabulous beach getaway for my mom thanks to all of their help. There is mention in another review about a wedding venue 2 houses over. There were weddings each night we stayed but we had fun seeing the set up and for the most part the music in the evening did not bother our guests but this is something to be aware of.

This place is a piece of paradise. The house is well maintained, beautiful pool and beach. The thing that made our stay extra special and memorable is the service we got from Patricia. Her amazing cooking that included supplies/grocery shopping was above and beyond. We felt like we had a loving mother that took care of us. Mariana, our house concierge made sure to book us transfers, taxis, groceries, snorkeling tour and more. She was very responsive and answered many questions before and after our arrival. If we had to have one less positive review is that the next door villa is a very popular wedding / event venue and during the weekend you will have noise until 1:00am. We would definitely consider coming back, as long as Patricia and Mariana are still part of the package :) Thank you for an amazing time!!!

Host Response

Thank you! We love hearing how much you enjoyed your stay. We hope to host for you again.

4BR Villa in Playa del Carmen

Perry

Repeat guest

Excellent, 1 year ago

The place was outstanding. The staff was very helpful. Couldn’t say enough of how accommodating and pleasant this trip was.

We loved everything about our stay at Gaby’s place. Our group is a multigenerational extended family and we each (8 of us) give our experience 5 stars. PATY (caretaker/chef) and MARIANA (concierge/chef) were both indispensable, easy to communicate with, lovely, kind, so helpful… the list goes on. They made our stay. In addition, the property is *beautiful* and while secluded (private beach community) it is also flanked by bigger resorts unobtrusively on both sides — we were happy to have that stuff in walking distance when we wanted it (i.e. golf, water park, restaurants etc). In short, this place is a winner. I’m already thinking about back with my girlfriends…

Host Response

Thank you! Would love to host again!

This was our second visit to Villa Carrera and it is truly paradise - Patti was, as always, an incredible host and made sure we had everything we needed - we can't rave enough about the delicious meals she prepared and how thoughtful she was about catering to the tastes of our large group with ages ranging from a 3 year old to grandparents. The pool and beach are absolutely incredible - you could not keep us out of the ocean waves and the kids spent hours on end in the pool. Mariana served as our concierge and she truly went above and beyond for us on multiple occasions and we were lucky enough to experience some of her expertise in the kitchen alongside Patti. There is a wedding venue two doors down and there was an event almost every night of our trip - for the most part, we were unbothered and would just enjoy the added music from the band or DJ, but it could get a little rowdy and the night might end in fireworks, which was unexpected. We can't wait to go back!

Host Response

Thank you for staying with us again!

Loading...