Danielle

Reviews

89 total reviews

79% Excellent

89 reviews

4.67

2023–2026

Cleanliness 4.7

Accuracy 4.8

Communication 4.7

Location 4.9

Check-in 4.8

Value 4.7

89 reviews

3BR Townhouse in Jaco

Paulo

Excellent, 3 weeks ago

We had an amazing stay at Danielle House in Condominio Las Lomas. The highlight was the incredible pool with splash pad for our kid—he had an absolute blast. The space is generous and every room has its own TV with excellent AC, making everyone comfortable throughout our stay. What really made it special was the big speaker on the terrace, perfect for relaxing in the evenings. This is an excellent family-friendly property in Jacó with everything you need. Highly recommend and we're already planning our return!

This place is perfect for relaxing and enjoying time with family away from the hustle and bustle of San José. We were unlucky and encountered a lot of traffic due to the roadworks in Tarcoles, but we hope to return and enjoy more days in this beautiful house.

Host Response

Thank you so much for being an amazing guest! Hope to see you again!

Overall it was a good place to stay. Internet didn’t work but it seems it was the local ISP. Also, the jacuzzi and pool lights didn’t work. Besides that, it was a good place.

Host Response

Thank you for your feedback, and we’re glad you enjoyed your stay overall. Regarding check-in, the instructions were sent as soon as we received the required IDs. The jacuzzi is operational but not heated. We keep the nightly rate lower by not running the heater, which is why a heated jacuzzi is not listed as an amenity. The backyard lighting is functioning and designed to illuminate the pool area at night. Thanks again for staying with us, and we hope you had a safe trip home.

Would never book again the house was trashed when I arrived and I also had to clean it myself and buy cleaning supplies the jacuzzi did not work located in nice area but the stay was not what I paid for

Host Response

First, we issued a 50% refund specifically because our scheduled maid did not show. We immediately offered to send a replacement maid to resolve the issue, but you chose to accept the 50% refund instead of having the cleaning completed. Given that resolution, it’s difficult to understand continued complaints regarding the cleaning service. Second, as clearly stated in the listing, the jacuzzi does not heat automatically. Due to electricity costs, heating is available only upon request and for an additional fee. This information is disclosed in advance so guests can make an informed decision before booking. We have made every effort to address the concerns presented and to compensate fairly where appropriate.

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